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Forums » AT&T Stops Selling CallVantage VoIP To New Customers
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Comments on news posted 2008-08-15 14:38:40: Users in our forums note that AT&T has quietly stopped offering CallVantage VoIP service to new business or residential customers. ..

page: 1 · 2 · 3
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en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME


1 edit
Lets see...

AT&T can sell:

POTS unlimited for $40/month, add on another $5 for Canada, which comes out to almost $60 after fees/taxes

Uverse Voice (in the few markets that sell it) for $40/month, requiring Uverse TV service ($$$) $40 (or $30) + TV service

CallVantage = $25/month... no AT&T TV, POTS, LD requirements. Just an internet connection.

Of course AT&T is going to stop this service... its not that they're losing money.. its that they're not making as much money.

Basically:
POTS Unlimited: $40 + $5/Canada = $~58/month
Uverse Voice: $30 or $40 + AT&T only Uverse TV = $85 or more
Call Vantage: $25/month + any internet service

--
Canada = Hollywood North

iansltx

join:2007-02-19
Golden, CO
·Comcast
·Qwest.net
·magicjack.com
·BeeCreek Communica..
·Sprint Mobile Broa..

Of course, CallVantage is similarly priced to "traditional" VoIP providers like Lingo, Vonage, VT, VoicePulse etc. So now if CV is cut off people will just move to other VoIP providers. They certainly won't pony up another $15 per month just to keep a telco brand name.


burgerwars

join:2004-09-11
Northridge, CA
·voip.ms
·RoadRunner Cable

The Long Goodbye...

I cancelled them a few months ago because I wasn't using the service much. At that time I tried to port a simple-reach number to another provider. They wouldn't let it go (saying it was a feature), but would only let me port the primary number.

I wonder why they were so reluctant to give up the number, in that they probably knew that they're slowly discontinuing the service.


TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

reply to iansltx
Re: Lets see...

said by iansltx See Profile :

Of course, CallVantage is similarly priced to "traditional" VoIP providers like Lingo, Vonage, VT, VoicePulse etc. So now if CV is cut off people will just move to other VoIP providers. They certainly won't pony up another $15 per month just to keep a telco brand name.
I wouldn't be so sure. Many people have the choice of those same VOIP providers and yet choose to pay MORE for Comcast's CDV Voip product.

Brand names are very powerful and backed by lots of advertising. Many, many people choose the brand name product over a much cheaper generic product all the time.
--
My BLOG .. .. Internet News .. .. My Web Page
Ask yourself one question: 'Do I feel lucky?' Well, do ya punk?


letsnot

@swbell.net

reply to en102
lets not forget that callvantage is a pre merger product. Lots of pre merger products on both sbc and att sides were drastically changed or getting canceled all together.

Callvantage was a dead service long before att decided to stop selling it. Recent FCC E911 mandates made offering of the service much more troublesome. Soon, Uverse voip will be able to be sold without requiring uverse service itself, basically replacing the callvantage type product anyway.


dnoyeB
Ferrous Phallus

join:2000-10-09
Southfield, MI
reply to iansltx
Maybe they have plans to start messing around with other peoples VOIP like Comcast used to do.


dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast

reply to TKJunkMail
Agreed!
Third party VoIP use the actual HSI connection for the voice service - CDV does not.

Internet can go down, no third party VoIP is going to work - CDV most likely will!

CDV is backed up by battery - my modem is not.
No modem - no HSI - no VoIP/
CDV doesn't need modem or internet.
CDV does work in a power outage.

My choice was for the CDV as opposed to third party VoIP solution.
Yeah, CDV costs more than say AT&T CV or Vonage - it'll work though when *they* will not.
--
Think outside the Fox... Opera


Common Sense

@comcast.net
turn down money???

There's always Verizon Voicewing..... Verizon's not going to turn down any money... It's just a matter of time before Quest or Sprint jump on the VOIP game.

EPS

join:2008-02-13
Hingham, MA
Correct me if I'm wrong, but isn't VoiceWing actually offered by some other company that pays Verizon for the rights to use the Verizon name and branding?


NY Tel
Premium
join:2004-04-09
Smithtown, NY
·VOIPo

reply to Common Sense
said by Common Sense :

There's always Verizon Voicewing..... Verizon's not going to turn down any money... It's just a matter of time before Quest or Sprint jump on the VOIP game.
Verizon is rolling out their own product on September 9th called Fios Voice which will be a voip product.

No pricing yet but it will probably kill their Voicewing product pretty quickly or make it only available to those who don't have fios.


jchambers28

join:2007-05-12
Alma, AR
lets see

I wonder if vonage will have a responce to this?

fiberguy
My views are my own.
Premium
join:2005-05-20

reply to burgerwars
Re: The Long Goodbye...

Simple reach, out of market numbers, virtual numbers, et-all, ... from what I've experienced, no provider lets go of those numbers. If you want that simple-reach number, convert it to an actual phone number on line two and then port it. When you get to your new provider, who will also have to port it as a "line" .. you can then ask them to make it a virtual number there.

It has nothing to do with their desire to discontinue their service.


djrobx

join:2000-05-31
Valencia, CA
reply to en102
Re: Lets see...

quote:
CallVantage = $25/month... no AT&T TV, POTS, LD requirements. Just an internet connection.
When you're an AT&T wireless/u-verse/dsl customer, CV was $20.

-- Rob

fiberguy
My views are my own.
Premium
join:2005-05-20

reply to Common Sense
Re: turn down money???

said by Common Sense :

There's always Verizon Voicewing..... Verizon's not going to turn down any money... It's just a matter of time before Quest or Sprint jump on the VOIP game.
Qwest was one of the first Bells to offer VoIP service.. »www.qwest.com/residential/products/voip/ (VoIP service is also smack-dab on their home page)

I'm not sure why Sprint would jump into it because they're a cell phone provider. However, even with that said, they still are offering it based on their fem-2-cell service about to launch.


morbo
Complete Your Transaction

join:2002-01-22
00000
clubs:
·Charter Pipeline
·AT&T Southwest

reply to letsnot
Re: Lets see...

said by letsnot :

Soon, Uverse voip will be able to be sold without requiring uverse service itself, basically replacing the callvantage type product anyway.
let me guess: price will be higher than callvantage? that's not a true replacement.


Mizzat
Will post for thumbs
Premium
join:2003-05-03
Atlanta, GA
Or a new product is coming out..

Like VoIP over DSL, not just U-verse.....
--
-M


djrobx

join:2000-05-31
Valencia, CA
·PHONE POWER
·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
·RoadRunner Cable


3 edits
reply to dadkins
Re: Lets see...

You also don't need to play QoS games for your phone to work reliably. The bandwidth for it is provisioned separately from your HSI.

Your CDV also probably works with data services like faxes and TiVos. CallVantage could do it but requires "special" configuration, and there were warnings about upload bandwidth throttling and poor voice quality on their instructions. Some other VOIP providers can't do it at all.

CDV, and probably even U-verse Voice are more robust services and are priced as such.

For U-verse and AT&T DSL users, at least there was a little comfort in knowing that we stayed completely on AT&T's network to arrive at CallVantage's servers.

I simply don't trust some of the smaller VOIP outfits with my phone number. I don't want another SunRocket. CV may be being retired, but AT&T is a big company, I'm sure if they shut it down completely, we will be migrated off reasonably smoothly. I'm guessing AT&T doesn't want to let a bunch of voice customers just walk away, though. They will probably hang onto us until they can migrate us somewhere else.


Chris 313
Come get some
Premium
join:2004-07-18
Houma, LA
clubs:
·Comcast
·Comcast
·Charter Pipeline
·Comcast Digital Vo..
·AT&T CallVantage

reply to dadkins
said by dadkins See Profile :

Agreed!
Third party VoIP use the actual HSI connection for the voice service - CDV does not.

Internet can go down, no third party VoIP is going to work - CDV most likely will!

CDV is backed up by battery - my modem is not.
No modem - no HSI - no VoIP/
CDV doesn't need modem or internet.
CDV does work in a power outage.

My choice was for the CDV as opposed to third party VoIP solution.
Yeah, CDV costs more than say AT&T CV or Vonage - it'll work though when *they* will not.
I definitely agree with that. My previous AT&T VOIP service was good, but if the internet or power died, it died with it.

The price was creeping up. So, I went looking elsewhere and found CDV in a package deal, for only a few cents more then what my bill already said.

With it, I get 7 digit dialing again, battery backup when the power goes out, and working E-911.

To me, that is worth the slightly more money I pay CDV for. If it wouldn't have been CDV, I'd have evaluated my options and balanced features, price and uptimes and went like that.

CDV was the best choice all around and with what AT&T is doing now, it looks like I made the right choice as CallVantage looks to be going bye bye and I'd lose service anyway.

priller

join:2000-10-20
Gainesville, VA
·voip.ms
·Callcentric
·Vonage
·callwithus

reply to dadkins
said by dadkins See Profile :

Internet can go down, no third party VoIP is going to work - CDV most likely will!

CDV is backed up by battery - my modem is not.
No modem - no HSI - no VoIP/
CDV doesn't need modem or internet.
CDV does work in a power outage.

Hold the phone! Let's get the facts right.

I have a UPS on my Comcast modem and third-party ATA. When the power goes out, I'm still working.

CDV needs the eMTA ... what do you think that is!!!


djrobx

join:2000-05-31
Valencia, CA
·PHONE POWER
·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
·RoadRunner Cable

said by priller See Profile :

I have a UPS on my Comcast modem and third-party ATA. When the power goes out, I'm still working.

CDV needs the eMTA ... what do you think that is!!!
Funny - without CDV availability, Comcast's node and other cable equipment probably wouldn't be battery backed, and you'd be SOL in a power outage anyway!

-- Rob
Forums » AT&T Stops Selling CallVantage VoIP To New Customerspage: 1 · 2 · 3


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