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Comments on news posted 2008-09-03 10:15:33: Last week an AT&T insider suggested that the sooner that all iPhone users upgraded to the new 2.0.2 update, the sooner iPhone users would be in connectivity nirvana. ..

page: 1 · 2 · next

gv
Untelligence Everywhere

join:2001-09-07
Horsham, PA

May not be specific to iPhone

This morning I have web access on my Q (AT&T) but no data (Outlook email, etc.). AT&T customer service says "outage in Eastern PA" but could not provide a timeframe for resolution.

jmbaker

join:2004-08-28
New York, NY

Maybe not just for iPhone...

Seems to be an outage for a large portion of the East Coast. I've had troubles in the Central NJ - Metro NY area all morning. It's on the front page of Engadget right now...


fcisler
Premium
join:2004-06-14
Riverhead, NY

NY

Outage on east end of LI for iPhone (non 3G), BlackJack II and Nokia N95.


WildGod
God Is Dead
Premium
join:2002-01-30
NYC

1 edit

This is really becoming annoying

posted this at the AT&T forums so I will repost here:

Didnt work in Brooklyn and now in Manhattan.

I called customer service and was told it will probably be out until 9:00pm est.
I receieved a $25 credit.
Call and ask for a credit, lets keep pestering AT&T until they finally decide something needs to be done.

This is insanity. I am glad I bought a phone I can not use.
I never thought I would miss Verizon and my Treo as much as I do now.
--
TOOL-"I will find a center in you. I will chew it up and leave, I will work to elevate you just enough to bring you down"-Sober



"UGLY AMERICAN" & PROUD OF IT



If you cant debate, then separate


pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD

Just Fine Near DC

3G works just fine on my 8525 just outside of DC.
--
"At the moment of conception."


Richmond VA

@myvzw.com

iPhone Data

I have no data period on 3G or Edge in Richmond, VA as of 2:00 AM 9/3.


mmelnick

@thorn.net
reply to WildGod

Re: This is really becoming annoying

what support number did you call?


mattyb

@thorn.net

what number did you call

what support number did you call? I want credit too

Pictor Guy

join:2004-06-21
Sammamish, WA

Works in WA

Just outside Seattle and I seem to have data connectivity (web/email) on the iPhone.


Wash DC

@cpms.osd.mil

No 3G or Edge in D.C. Metro

I can't find any data coverage in the D.C. metro area (3G or Edge). Called AT&T and was told about a major outage in the north east and mid west.

FL Edge OK

No trouble with edge in Bradenton, FL on a gen 1 iPhone.


WildGod
God Is Dead
Premium
join:2002-01-30
NYC
reply to mattyb

Re: what number did you call

said by mattyb :

what support number did you call? I want credit too
Customer Support: 1-800-331-0500


WSRedWolf

@md.us

Out in Baltimore and BWI Airport

Same here. It connects but it looks like it's an intranet here. Both Edge and 3G are affected. Called at 8am EST to check, and they said some towers were dead. I'll check on my HSDPA card, and if it turns out that's gone too, I'm calling for my credit for two lines.


banditws6
Shrinking Time and Distance
Premium
join:2001-08-18
Frisco, TX
Reviews:
·Time Warner Cable

1 edit

No data connectivity in KS

No data connectivity on my iPhone here in Lawrence, KS. Outgoing voice calls still work. I'm still on the 2.0.0 firmware.

Edit: As of 11:00 am CT, data connectivity seems to be back here in KS. I am on EDGE now (1st gen iPhone). It might be a little slower than usual, but it works.


Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
Reviews:
·ooma
·Comcast
·Callcentric
reply to jmbaker

Re: Maybe not just for iPhone...

said by jmbaker:

Seems to be an outage for a large portion of the East Coast. I've had troubles in the Central NJ - Metro NY area all morning. It's on the front page of Engadget right now...
Confirmed that this is not just an Iphone issue. This is an AT&T issue. I am just thankful that my Iphone can use WiFi until AT&T fixes the problem on their network.


Coma
Thanks Steve
Premium
join:2001-12-30
NirvanaLand
kudos:1

Nirvana land is now third world

No edge network in Nirvana land . . .

--
. . . seeking professional help . . .


powerspec88
Premium
join:2007-03-11
Independence, MO

Outage here in Kansas City

I have no EDGE/3G here in Kansas City, can't get to the net or anything. But i can still make calls just fine.


ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
kudos:4

Same here....

Down here since 6 AM. Glad I spent $500 for the iPhone.

lemkepf2

join:2003-06-12
Elkhorn, WI

Down in South Central Wisconsin...

Its been down in south central wisconsin all morning... i just bought my phone a week ago and thought it was broke and i'd have to return it. Oh well...

flyingjoey

join:2005-11-07
Jersey City, NJ

AT&T's Internet Can't Hide!

Don't you guys love AT&T's "Internet Can't Hide" Commercials!

Duhhh of course the internet can't hide... 'cuz AT&T can't just seem to get to it hahahahahah!

Am I missing something here? But isn't this like the 6th or 7th Data services related outage that AT&T has had in like 8 months.

Work with me here, but I've had Sprint 11+ years, been using vision services (1x, evdo and evdo rev. a) since 2002 and I am yet not to be able to connect.

Can we add Unreliable Data Offerings to Poor Voice Quality to AT&T's resume? I think this new accomplishment should be listed.

Poor Voice Quality + No Data = Winner combo for America's biggest wireless provider.


clickhappy

join:2001-02-14
Issaquah, WA

LOL @ all the whiners

I am getting a kick out of all the "I can't believe I paid $500" comments.

While it does suck that there is a network outage it isn't the end of the world.

If you want 100% guaranteed uptime buy a string and some cans.

/3G works fine here in Seattle.


en102
Canadian, eh?

join:2001-01-26
Valencia, CA
I agree... I'm not signing any contracts for a while.
I had a friend return his iPhone as it had too many dropped calls. I have a standard 3G phone, and here in SoCal it drops calls left and right when its on 3G... works fine on plain old GSM.

AT&T - fix your 3G in SoCal!
--
Canada = Hollywood North

flyingjoey

join:2005-11-07
Jersey City, NJ

1 edit

Just can't hide


aphexddb5

join:2008-05-10
Saint Louis, MO

STL outage

No data on my iPhone this morning in St. Louis, SMS and phone still worked. A quick Google search showed that some people were getting $25 account credits after calling AT&T. I called and was told it was an "iPhone problem". I said no it isn't, I'm looking at the internet and it's a nationwide problem. The rep said they would "note my account for credit" but would not give me one right away. I said "LOL" and asked for a supervisor. Got the $25 account credit no problem!

Still no iPhone internets


dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
kudos:18

Not on iPhone, but...

... EDGE is working fine here in Hercules, CA.

Oddly, is is working exceptionally well this morning.
--
Think outside the Fox... Opera


ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
kudos:4
reply to clickhappy

Re: LOL @ all the whiners

said by clickhappy:

I am getting a kick out of all the "I can't believe I paid $500" comments.

While it does suck that there is a network outage it isn't the end of the world.

If you want 100% guaranteed uptime buy a string and some cans.

/3G works fine here in Seattle.
Why? I expect it to work. 3G is down, Edge is not connecting either. Another co-workers Blackberry Curve is working fine. They made a big deal about being able to use the iPhone with Exchange and it is not working.

I expect something to work, pretty plain and simple. I have given SWB-Cingular-AT&T more than enough money over the years.

If a consultant of mine doesn't work out, I hear about it and correct the problem. AT&T should do the same. My $100 Blackberry would be working now. My $500 iPhone is not. Cut and dry to me.
--
"A religious war is like children fighting over who has the strongest imaginary friend."

Have you been touched by his noodly appendage? »www.venganza.org


ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
kudos:4
reply to dadkins

Re: Not on iPhone, but...

Full bars here, no connectivity.


DoesNotForgive

@comcast.net

Back Up

I couldn't connect this morning, but as of 11:44AM I'm back up in Philadelphia.


ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
kudos:4

Called AT&T....

The message said there is a large wait time.

Went through the menus, got to the prompt for data and email issues. Spoke with Anthony, I was polite and told him the issue. He looked it up, and I told him about the websites reporting the issues. He looked it up, confirmed it, and asked if he could do the $25 credit to my account. He said he would credit my account $26.50, was nice about it.
--
"A religious war is like children fighting over who has the strongest imaginary friend."

Have you been touched by his noodly appendage? »www.venganza.org

guppy_fish
Premium
join:2003-12-09
Lakeland, FL
kudos:3
reply to ptrowski

Re: LOL @ all the whiners

If you had stuck with POTS, you wouldn't have had the money to buy an maybe Iphone, now you have both a maybe VOIP and CELL phone, at least its consistent