 | | Are you satisfied? Are you satisfied? If you are send $1 to satisfied Dude, 742 Evergreen Terrace, Springfield. Don't delay! | |
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|  N3OGHYo Soy Col. "Bat" GuanoPremium
join:2003-11-11
Philly burbs
kudos:1 | said by Joe12345678:Are you satisfied? If you are send $1 to satisfied Dude, 742 Evergreen Terrace, Springfield. Don't delay! I'd be happier WITH the dollar....
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Petty people are disproportionably corrupted by petty power… | |
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| | Verizon Didn't Need To Give Me Another Reason to Dump Them But this certainly helps. It's a shame, because the local low level people always seem to be very helpful. But the crap I've had to go thru with them sinks below sublime. | |
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 DogfatherPremium
join:2007-12-26
Laguna Hills, CA
1 edit | Verizon reps were sympathetic, but ultimately unhelpful. This describes Verizon perfectly. Their system is so f-ed up, that reps CAN'T fix it. Everything is so compartmentalized it takes a committee on the phone to even discuss it. They are a complete mess. If your service works, consider yourself lucky. If you have problems, God help you. It will take countless hours on the phone and months to resolve (if resolved at all). | |
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1 edit | Re: Verizon reps were sympathetic, but ultimately unhelpful. said by Dogfather:It will take countless hours on the phone and months to resolve (if resolved at all). Going on 6 months now, with no end in sight and I am just simply trying to switch my long distance provider from ATT to Verizon so that I can receive the triple play discounts. | |
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 GeekNJPremium
join:2000-09-23
Waldwick, NJ | Happened to us My wife told me she got 5 calls in a row for this. | |
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|  HarleyYacYacoPremium
join:2001-10-13
Allendale, NJ
kudos:1 | Re: Happened to us Sorry That was me looking for a Tee time
Lee :P | |
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| | GeekNJPremium
join:2000-09-23
Waldwick, NJ | Re: Happened to us Whats funny is that on one of the additional calls, my wife told the rep that our bill is all up to date. Then my wife told me the rep asked her if my wife would like to pay the next bill early. She laughed. | |
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| GeekNJPremium
join:2000-09-23
Waldwick, NJ | I just checked with my wife and it was American Express, not Verizon. I wonder if they use 3rd party services for this and it was the same service? A pretty big coincidence if not. | |
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| N3OGHYo Soy Col. "Bat" GuanoPremium
join:2003-11-11
Philly burbs
kudos:1 | ARE YOU SATISFIED NOW???
ARE YOU SATISFIED NOW???
ARE YOU SATISFIED NOW???
ARE YOU SATISFIED NOW???
No, but I sure as shit CAN HEAR YOU NOW!!!!
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Petty people are disproportionably corrupted by petty power… | |
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| |  toplevelpotUnlucky in women and cards
join:2008-04-19
Los Angeles, CA | Re: Happened to us lol! | |
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|  MaggsPremium
join:2002-11-29
Woodside, NY
 ·RCN CABLE
| said by GeekNJ:My wife told me she got 5 calls in a row for this. Now, I want to know really, "Are you satisfied?" 
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NIL ILLEGITIMUS CARBORUNDUM! | |
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| | Tarnishing the brand... Verizon is doing much to tarnish it's brand lately. These foulups just add to the list. Gouging customers is another. | |
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| | english probably like there customer service reps there computers just had a hard time understanding english | |
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| wtansillNcc1701
join:2000-10-10
Falls Church, VA | Re: english said by mustang03282:probably like there customer service reps there computers just had a hard time understanding english The irony of your post is obvious...
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"In every generation, there are those who want to rule well - but they mean to rule. They promise to be good masters - but they mean to be master."
--Daniel Webster
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| | | I actually got an American on the phone last time I called them...I don't know how I pulled that one off... but I'm sure that that'll be the first number I call again if I do need help. I thought they completely went outsourced... guess I'm wrong... not the first time. | |
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| | They All Use Robo-Dialers Eventually Verizon isn't the only company that harasses subscribers with the robo-dialer for whatever reason. The only companies that haven't started (as of yet) are the water/gas/electric companies, but I'm sure they're just aching to use the automated dialer.
It's only a matter of time as most organizations that shelled out for the technology seem to want to use it whether the customer consents to it or not. I had to write several nastigrams and otherwise threaten to stop service with the water delivery company that insisted on ringing my number with their auto-dialer an hour before the delivery truck was scheduled to pick up/drop off water. This, of course, was useless as even if I had forgotten, calling an hour in advance to remind me would not have helped get the empties out on the porch since I was at the office. | |
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| | Charged... Wonder If they got charged for it...
:-P The ultimate way for Verizon to make make money...
I know they didn't but it would be funny if that showed up on a bill! | |
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 ChucklesPremium
join:2006-03-04
Saint Paul, MN | Just wait... Until the machines have a 'hardware glitch'! | |
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