Mactron
el camino Real
Premium
join:2001-12-16
CM94sv
| Ringing endorsement...
"Vonage has consistently been forced to replace 1/3 of their customers each year"
Not a ringing endorsement for their service...
Continued signs of being on the edge.
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If only the Verizon CSRs worked this well.  |
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taar
join:2000-11-21 | The fat lady has been singing for a while.......
....Its time for vonage to take out the ear plugs...... |
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Smile__
Premium
join:2008-10-10
Baltimore, MD
1 edit | Bye Bye Vonage?
I always wondered why Vonage hasn't caught on more in the US.. Great deal on service and easy to use... Oh well!!  |
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Dogfather
Premium
join:2007-12-26
Laguna Hills, CA | Die already
They're a plague who took the whole "internet phone company" thing to the extreme. Their customer service is far worse than any phone company could have ever thought of being. |
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TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
 ·Sprint Mobile Broa..
 ·Comcast
| reply to Smile__
Re: Bye Bye Vonage?
A business plan where they don't charge enough for the service to make a profit can only last so long before investors and/or lenders will no longer fund their failures. In the current economic environment, no one(except the government) is willing to invest in a company that looks like it will never make a profit.
--
My BLOG .. .. Internet News .. .. My Web Page
Ask yourself one question: 'Do I feel lucky?' Well, do ya punk? |
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rbrugman
join:2002-09-22
Marquette, MI
| Cable Co's
I think the reason Vonage is struggling right now is that their offers aren't THAT much better than what you can get from your cable company. I have Charter Telephone, and they were able to give me my first year at $15/month and the second year at $20/month. Although it will probably end with their standard price, it's been cheaper than Vonage. The Cable companies also have one big advantage - they can offer the service without affecting your internet speed. They can also guarantee their service, offer true E-911 service and offer some sort of redundancy.
I have just had no use for Vonage. Great idea, but not quite what the market wants. |
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Smile__
Premium
join:2008-10-10
Baltimore, MD | reply to TKJunkMail
Re: Bye Bye Vonage?
That's understandable but I was talking about new add subscribers... As you just said service is a low cost... |
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erikthebean
join:2007-06-25
Manchester, NH
·Comcast
 ·MV Communications,..
 ·Voipgo
·callwithus
·Callcentric
| Vonage Issue
What the issue is with Vonage is their competition is cheaper and has better customer service...I hate to say it i signed up for Teleblend just because it was $15 and no contract and they have better phone service than Vonage, and actual customer service, not a script reader in India. >>>>>Its the little things that make a difference |
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Austinloop
join:2001-08-19
Austin, TX
| reply to Smile__
Re: Bye Bye Vonage?
DoRight1 said: "As you just said service is a low cost..."
I wonder how many people are taking advantage of google, etc., and researching the company before buying into their service and seeing what a precarious financial position that they are in, and lets not forget the SunRocket fiasco.
At least with the cable phone service, you have local technicians to assist in resolving problems with the service.
What do you have with Vonage? |
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Jeffrey
too dark too early
Premium
join:2002-12-24
Dix Hills,NY
clubs:
·Optimum Online
 ·Verizon FIOS
·Vonage
·magicjack.com
| reply to Dogfather
Re: Die already
said by Dogfather  :They're a plague who took the whole "internet phone company" thing to the extreme. Their customer service is far worse than any phone company could have ever thought of being. I feel like this is a dead horse that we all have beaten time and time again, but while I never called customer service for anything, my service has been rock solid for years, aside from the first month of service back in 2004.
We have 3 Vonage lines here now, and I'd be sad to see them go. It's been one of the better values I've come across, combining price and quality.
As with many comments here on Vonage for years, YMMV.
--
"Honesty may be the best policy, but it's important to remember that apparently, by elimination, dishonesty is the second-best policy." - George Carlin
[my ramblings] |
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Enlightener
join:2006-01-28
Cedar Park, TX
·AT&T U-Verse
| reply to erikthebean
Re: Vonage Issue
I went to Teleblend's website and they said they aren't available in Cedar Park, TX 78613. Austin, TX 78747 said they were.
Huh? Aren't they an internet broadband company? Why would it matter?
It's also not clear from reading their website what kind of TA do you need, where to buy it, and how much it costs. |
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erikthebean
join:2007-06-25
Manchester, NH
·Comcast
·MV Communications,..
·Voipgo
·callwithus
·Callcentric
| If you have any old sunrocket device activation is only $5.95...you just have to make sure the sunrocket device is back to factory settings so it can provision itself....If you dont have a sunrocket device, you can get one from teleblend...I had a extra gizmo the ac-211 i was using for callcentric,,but i did a factory reset and it downloaded the new settings from teleblend. I would suggest going on ebay or craigslist for a ac-211...Some guy in the Boston area gave me 3 of them for free...off of Craigslist that is though. |
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tivoboy
join:2004-05-10
Menlo Park, CA | not 33%
I don't think the 1/3 churn rate is accurate. I was just looking at their quarterly report a few weeks ago looking to buy the stock in the .60$, and it said they lose 3% in that previous quarter. Wouldn't that be 12% a year at most? |
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kelso
join:2007-04-06
Ashburn, VA | Vonage debt bailout
Vonage just needs to call the FED and ask for a bailout. |
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anonchicken
@comcast.net
| reply to Austinloop
Re: Bye Bye Vonage?
I been using Vonage since 2003 and I can honestly tell you that I never had any problems with them. My cable internet is rock solid when it comes to uptime so that goes the same for Vonage.
It doesn't take much to keep a voip phone service up and running, you just need a reliable internet connection and a router.
I don't see how I could pay $40.00+/month on a phone service when I am paying $19.67. Its the same service as cables voip but cheaper. |
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mrchris
We don't miss you Bush
Premium
join:2002-10-01
North Babylon, NY | reply to kelso
Re: Vonage debt bailout
Psst! Don't give them any ideas! |
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supergirl
join:2007-03-20
Pensacola, FL
·Cox VOIP
·Skype
·Cox HSI
·AT&T Southeast
·magicjack.com
| reply to TKJunkMail
Re: Bye Bye Vonage?
said by TKJunkMail :A business plan where they don't charge enough for the service to make a profit can only last so long before investors and/or lenders will no longer fund their failures. In the current economic environment, no one(except the government) is willing to invest in a company that looks like it will never make a profit. The big boys waited then came out with better VOIP. And, cellphones hurt all landlines.
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Saving the world keeps me busy. However, I find Earth very primitive from my home planet of Krypton.
-Supergirl |
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supergirl
join:2007-03-20
Pensacola, FL
·Cox VOIP
·Skype
·Cox HSI
·AT&T Southeast
·magicjack.com
| reply to tivoboy
Re: not 33%
said by tivoboy :I don't think the 1/3 churn rate is accurate. I was just looking at their quarterly report a few weeks ago looking to buy the stock in the .60$, and it said they lose 3% in that previous quarter. Wouldn't that be 12% a year at most? If they are delisted from the NYSE for being under $1 long, they won't get that debt refinanced.
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Saving the world keeps me busy. However, I find Earth very primitive from my home planet of Krypton.
-Supergirl |
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dcurrey
Premium
join:2004-06-29
·ViaTalk
| Bail out
Maybe they should ask for a government bailout. Seems the way business is done in America now. Take out/make massive loans and make poor decisions let the taxpayer pay for it who cares. They should fold not. End of rant.
They could even argue that they folding would leave millions without 911 service. |
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phoneboy3
@shawcable.net
 from:
Gandalf1315
thumbs down from:
TKJunkMail
dentman42
| reply to Smile__
Re: Bye Bye Vonage?
Because the sheep....errr Americans believe what the big established corporations tell them.
They also believe their Gov't far too often but that's another thread. |
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