cahiatt
Premium
join:2001-03-21
Smyrna, GA | Sweet
(Novemer 3rd)
Sprint Customer Service: How can I help you?
Me: Cancel this line please. Thank you. |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD | Weird
How was the original ETF language in the contract misleading? If Sprint's is like other carriers then it is crystal clear.
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"At the moment of conception." |
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Cheese
Premium
join:2003-10-26
Naples, FL
clubs:
| WHAT THE F****
"Again, this fee reduction program only applies to new contracts that were started on or after November 2, 2008. If you attempt to cancel a contract started before this date, you will be charged the full $200 fee"
This is bullshit....how about those of that have been with Sprint for 8+ years! SCREW YOU SPRINT! |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
 ·Comcast
| said by Cheese  :how about those of that have been with Sprint for 8+ years! SCREW YOU SPRINT! In all that time such people would not have been able to cancel, even once?
That's silly. If someone doesn't like a contract which has an ETF, then don't agree to one. I don't see how much more simple it can be than that.
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"At the moment of conception." |
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Cheese
Premium
join:2003-10-26
Naples, FL
clubs:
| said by pnh102 :said by Cheese :how about those of that have been with Sprint for 8+ years! SCREW YOU SPRINT! In all that time such people would not have been able to cancel, even once? That's silly. If someone doesn't like a contract which has an ETF, then don't agree to one. I don't see how much more simple it can be than that. And why cancel when I am getting a 20 percent discount? My point is, I want to cancel now, I didn't need to or want to previously so your point is moot. My point is, for someone who has BEEN with the company as long as I have, I have to pay the full ETF? I find that to be bullshit, how about penalize the NEW people and not the CURRENT and LONG TIME customers. |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast
| said by Cheese :My point is, I want to cancel now, I didn't need to or want to previously so your point is moot. My point is, for someone who has BEEN with the company as long as I have, I have to pay the full ETF? So pay the full ETF if you want to cancel now. That's what you agreed to do when you signed up with the service on contract. What is the big deal?
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"At the moment of conception." |
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Cheese
Premium
join:2003-10-26
Naples, FL
clubs:
| said by pnh102 :said by Cheese :My point is, I want to cancel now, I didn't need to or want to previously so your point is moot. My point is, for someone who has BEEN with the company as long as I have, I have to pay the full ETF? So pay the full ETF if you want to cancel now. That's what you agreed to do when you signed up with the service on contract. What is the big deal? Point...Missed  |
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BillRoland
Premium
join:2001-01-21
Ocala, FL
clubs:
·Cox HSI
| Well, at least we know who was right
The critics were right. Sprint is clearly dragging their feet on implementing a pro-rated ETF, and the proof is in the new ETF system they've come up with. I've got a much simpler ETF pro-ration system: Take the ETF of $200, divide it into the number of months the contract was for, multiply that by the number of months left on the contract, and boom, there's your ETF. Sooo a 24 month contract, a $200 ETF, that's $8.33 a month, and if you have 3 months left, that should be an ETF of $25. How hard is this?
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"Don't steal. The government hates competition." |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast
| reply to Cheese
Re: WHAT THE F****
said by Cheese :Point...Missed Well what can I say?
Just about every cell phone contract I've signed was crystal clear about the ETF, as well as what actions I do that can extend the contract term. Am I the only person who has never had a problem changing his plan or his phone or canceling service without getting into messes with contracts that I did not like?
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"At the moment of conception." |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
 ·VOIPo
·Metrocast Communic..
 ·AT&T DSL Service
·ViaTalk
| said by pnh102 :said by Cheese :Point...Missed Well what can I say? Just about every cell phone contract I've signed was crystal clear about the ETF, as well as what actions I do that can extend the contract term. Am I the only person who has never had a problem changing his plan or his phone or canceling service without getting into messes with contracts that I did not like? The point is it should cover the entire customer base, not just new customers.
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"So, Lone Star, now you see that evil will always triumph because good is dumb."
Have you been touched by his noodly appendage? »www.venganza.org |
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EasyDoesIt
join:2005-04-12
| reply to BillRoland
Re: Well, at least we know who was right
said by BillRoland :The critics were right. Sprint is clearly dragging their feet on implementing a pro-rated ETF, and the proof is in the new ETF system they've come up with. I've got a much simpler ETF pro-ration system: Take the ETF of $200, divide it into the number of months the contract was for, multiply that by the number of months left on the contract, and boom, there's your ETF. Sooo a 24 month contract, a $200 ETF, that's $8.33 a month, and if you have 3 months left, that should be an ETF of $25. How hard is this? You see, the problem with your rationale is simple. The true purpose of an ETF is not what they claim it to be but rather the true purpose is to grab as much money as possible, even if it is through questionable means. Your solution clears the smoke and cleans the mirrors. If we resort to open and honest business practices where would we be? |
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Dodge
Premium
join:2002-11-27
clubs:
| reply to Cheese
Re: WHAT THE F****
said by Cheese :said by pnh102 :said by Cheese :how about those of that have been with Sprint for 8+ years! SCREW YOU SPRINT! In all that time such people would not have been able to cancel, even once? That's silly. If someone doesn't like a contract which has an ETF, then don't agree to one. I don't see how much more simple it can be than that. And why cancel when I am getting a 20 percent discount? My point is, I want to cancel now, I didn't need to or want to previously so your point is moot. My point is, for someone who has BEEN with the company as long as I have, I have to pay the full ETF? I find that to be bullshit, how about penalize the NEW people and not the CURRENT and LONG TIME customers. You are leaving, why would it matter how long you've been with the company as far as ETF is concerned? They might make you an offer that would change your mind to leave since you've been with them for such a long time, but if you insist on leaving your standing with them becomes irrelevant. |
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DarnellP
join:2004-10-12
Las Vegas, NV | reply to cahiatt
Re: Sweet
Sprint Customer Service: Ok, that will still be $200 since your contract was started before November 2nd.
lol |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast
| reply to ptrowski
Re: WHAT THE F****
said by ptrowski :The point is it should cover the entire customer base, not just new customers. Well, it doesn't.
I still see no point in any sort of ETF "reform" because anyone can go and get cell phone service with no contract as it stands now. People who voluntarily agreed to a contract should have no problems abiding by the terms of those contracts.
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"At the moment of conception." |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
·Metrocast Communic..
·AT&T DSL Service
·ViaTalk
| said by pnh102 :said by ptrowski :The point is it should cover the entire customer base, not just new customers. Well, it doesn't. I still see no point in any sort of ETF "reform" because anyone can go and get cell phone service with no contract as it stands now. People who voluntarily agreed to a contract should have no problems abiding by the terms of those contracts. You think? Really? Obviously it doesn't and in my opinion Cheese has every right to vent. |
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DarnellP
join:2004-10-12
Las Vegas, NV
| reply to ptrowski
said by ptrowski :The point is it should cover the entire customer base, not just new customers. Why would they? None of the other national carriers did so when they implemented their prorated ETF schemes either. |
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jmn1207
Premium
join:2000-07-19
Reston, VA | reply to Cheese
It might be possible to have a discount given by a competitor that is equivalent to your Sprint ETF. You might be surprised at what these companies are willing to do for a sale. |
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DarnellP
join:2004-10-12
Las Vegas, NV
| reply to BillRoland
Re: Well, at least we know who was right
said by BillRoland : Sprint is clearly dragging their feet on implementing a pro-rated ETF, and the proof is in the new ETF system they've come up with. While far from perfect, I think their ETF system is better than this one: »www.intomobile.com/2008/06/24/t-···ess.html |
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Anonymous 321755
@sbcglobal.net | reply to EasyDoesIt
P.S Verizon has the SAME rules as Sprint ONLY NEW NEW customers have the new ETF fees |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
·Metrocast Communic..
·AT&T DSL Service
·ViaTalk
| reply to DarnellP
Re: WHAT THE F****
said by DarnellP :said by ptrowski :The point is it should cover the entire customer base, not just new customers. Why would they? None of the other national carriers did so when they implemented their prorated ETF schemes either. And I think that is BS also. I started out with Southwestern Bell in 1997 or so for a cellphone, then it became Cingular then AT&T. I think it is BS also that the pro-rated ETF's are for new contracts.
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"So, Lone Star, now you see that evil will always triumph because good is dumb."
Have you been touched by his noodly appendage? »www.venganza.org |
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