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Comments on news posted 2008-11-11 09:31:52: One forum user notes that there is a rare bit of good news for HugheNet satellite broadband customers this week. ..

page: 1 · 2
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patcat88

join:2002-04-05
Jamaica, NY
blimp broadband

Where is my blimp broadband?


BF69

join:2004-07-28
Camden, TN

cap done sort of right

Ok their caps are really low but at least they offer cap free times unlike TW, Comcast and at&t and they don't charge for overage they just throttle back speed which makes sense if your supposed argument for caps in the first place is bandwidth management.

I wonder when wildblue is going to offer cap free times. Yes WB caps have been a bit more generous than Hughesnet, but not when you factor in 5 cap free hours. Cellular companies should take note of this too.


pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast

Customers Must Cut Off Useless Providers

quote:
But because many rural customers lack options, they can't vote with their wallets ...
And therein lays the problem. As long as customers keep paying for crappy, useless service, the company will never have any real incentive to improve service. Not buying a piss-poor, less than useful luxury service is a realistic option that people have to consider when dealing with companies that consistently provide bad service.
--
Reptiles Are Cuddly And Pretty


BF69

join:2004-07-28
Camden, TN

said by pnh102 See Profile :

quote:
But because many rural customers lack options, they can't vote with their wallets ...
And therein lays the problem. As long as customers keep paying for crappy, useless service, the company will never have any real incentive to improve service. Not buying a piss-poor, less than useful luxury service is a realistic option that people have to consider when dealing with companies that consistently provide bad service.
sounds easy enough but the internet is becoming more a necessity these days. You suggest people "take one for the team". By the way considering out of 25 million potential customers Hughesnet has less than 500,000 so I believe people are in fact speaking with their wallets. Hughesnet knows it has capacity of MANY MANY more customers but isn't seeing any growth because of caps and it HAS to pay for these satellites it launched so they are in a situation they have no choice but to improve service. 500,000 customers isn't going to be enough to pay for a $250 mil satellite.


Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC
·North State Commun..

reply to pnh102
said by pnh102 See Profile :

quote:
But because many rural customers lack options, they can't vote with their wallets ...
And therein lays the problem. As long as customers keep paying for crappy, useless service, the company will never have any real incentive to improve service. Not buying a piss-poor, less than useful luxury service is a realistic option that people have to consider when dealing with companies that consistently provide bad service.
Believe it or not, a lot of people just think satellite service is the way "internet access" is. Some even think that because it's a satellite, it's inherently more "high tech" than DSL/Cable. I kid you not.

I had a rural co-worker who LOVED his satellite service. I had to beat him over the head to trade it for 3Mbps DSL and then 10Mbps cable.

beaups

join:2003-08-11
Hilliard, OH

I'm confused

They have crappy caps, we know this...users claim there is more bandwidth available but Hughes is being unreasonable. But then at peak times they complain they aren't able to achieve advertised speeds (IE the 610KBPS) which tells me there ISN'T enough bandwidth available. so which is it?


BF69

join:2004-07-28
Camden, TN

said by beaups See Profile :

They have crappy caps, we know this...users claim there is more bandwidth available but Hughes is being unreasonable. But then at peak times they complain they aren't able to achieve advertised speeds (IE the 610KBPS) which tells me there ISN'T enough bandwidth available. so which is it?
Pretty simple, probably at PEAK times there isn't enough bandwidth. How many people are going to be up at 3 AM? Not many. Also getting people to schedule updates in the middle of the night frees up more bandwidth during peak times.

beaups

join:2003-08-11
Hilliard, OH
So then it would appear as their FAP/Caps is necessary, right?


BF69

join:2004-07-28
Camden, TN

said by beaups See Profile :

So then it would appear as their FAP/Caps is necessary, right?
Yeah so? Doesn't mean there service isn't still inferior to DSL/cable. Once again as long as the have high prices and rediculously low caps there customer base will remain small because many people simple either can't afford it or don't think it's worth it even if it's there only choice for internet other than dial-up. If they launch enough satelites to have enough capacity for higher caps then lower the price that will pay for itself with more customers. At the rate they're going both they and wildblue will be out of business in 10 years.

beaups

join:2003-08-11
Hilliard, OH
Of course it's inferior, provided you can get DSL or cable. My point is it appears to be necessary give the the technology.

aeblank

join:2004-09-07
Cadillac, MI
ICK

I need a 100' tall tower to get fixed wireless. My cell signal isn't the greatest for EVDO. I'm 40K feet from the CO, so no DSL. I'm 2 miles past cable. Because of that, I only have ISDN. I am not considering moving to satellite one bit, either.

budr
Premium
join:2007-12-22
Anadarko, OK
All the above here, and no ISDN either. So it's satellite or dialup, period.
--
87W 1290 MHz HN7000s ProPlus .93m


Piggie
I Actually use Windstream
Premium
join:2005-11-23
Orange Springs, FL
·HughesNet Satellit..
·Windstream

reply to aeblank
said by aeblank See Profile :

I need a 100' tall tower to get fixed wireless. My cell signal isn't the greatest for EVDO. I'm 40K feet from the CO, so no DSL. I'm 2 miles past cable. Because of that, I only have ISDN. I am not considering moving to satellite one bit, either.
I have been on both ISDN 64K and satellite. I would take ISDN any day.

Satellite was cool back 10 years almost. Lots of places didn't have broadband, so their growth was good. But moreover there wasn't a lot of bandwidth to use on the internet. These days even web surfing with all the flash and videos will FAP a Sat User.

I think the home sat user days are doomed also. Bandwidth needs will only go up. Sat is already peaked out because of the cost of satellites. In other words Sat has a real economic limit to bandwidth.

However, land based services that say they need to cap current users to add users are just cheating to get bandwidth. Other countries they add more infrastructure. Yeah, the government pays for it. But the more I see how far behind America is falling, and how the free markets failed, a little bit of socialism and regulation can go a long way.
--
| Speedstream 4200 Modem - 3m/384 plan | W98-W2KSP4-XPSP2 - All AMD | Buffalo WHR G54S with Tomato 1.18 | 3 downstream switches feeding 6 total clients (no wireless) | Including the Data port on the side of my neck |

inferno

join:2008-07-06
..........

I would honestly rather have dial up than this garbage... Satellite internet sucks... What a scam...


Smith6612
Premium
join:2008-02-01
united state
reply to patcat88
Re: blimp broadband

It's not going to happen :P The blimps will "pop"

hescominsoon

join:2003-02-18
Brunswick, MD
hughes isn't the only sat option

wildblue is also available and they have hugely more generous FAP terms.


BF69

join:2004-07-28
Camden, TN

said by hescominsoon See Profile :

wildblue is also available and they have hugely more generous FAP terms.
I would have agreed before Hughesnet employed this. wildblues caps are still rediclously low. ~17 GB download per month for $90 a month? Even with Hughesnet cheapest tier which has only a 200 MB daily cap factor in the 5 hour cap-free window and you're talking about up to 72 GB a month download potentially. Right now I'd take Hughesnet's $80 tier with it's 425 MB combined DL/UL daily cap( 12750 MB per month ) and 5 hour cap-free window over Wildblue's 17000 MB DL and 5000 MB UL cap for $90. If Wildblue gets a matching cap-free window then of course they would be the choice.

Lazlow

join:2006-08-07
Saint Louis, MO
reply to BF69
Re: cap done sort of right

If they really have to cap(ISPs in general), then this is a better way to go.


rawwhide
Zer0
Premium
join:2000-09-03
Zero
clubs:
·AT&T DSL Service

reply to Smith6612
Re: blimp broadband

Whitespace broadband is almost here to bolster competition between the current monopolies and duopolies we currently have in place. For many rural area users will have access to a second source of broadband.
--
TinFoilers UFO Union of America!!
TinFoilers UFO Union Local 101...

beaups

join:2003-08-11
Hilliard, OH
reply to Piggie
Re: ICK

what other countries are you referring to? and please don't use Japan or any other country that packs 10MM people per square mile...
Forums » HughesNet Widens Cap-Free Windowpage: 1 · 2


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