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Comments on news posted 2008-12-06 08:37:34: User [user=lev] writes in to note that AT&T has sent an e-mail to its subscribers (full e-mail below the break) informing them that as of January 31, AT&T Internet users will no longer receiver Flickr Pro accounts. ..

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Camelot One
Premium,MVM
join:2001-11-21
Sarasota, FL
clubs:

Our new "customer retention plan".....

"We will reduce the service we provide, while charging you more, and expect you to be happy about it. We will then be confused when you switch companies, and tell our shareholders the loss of revenue is due to the economy and bit torrent."
--
Intel Q6600 @3400Mhz/GA-EP35-DS3P/2x 2048Mb G.Skill/Seagate 750.10/EVGA 8800GT's SLI/Silverstone 850W/Custom water cooler


pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast

No Frills Is Best

Personally I wish all ISPs or other connectivity providers would stop embedding these kinds of "value added" services. Most of the time they just get in the way of my trying to use the primary service in a manner of my choosing.

Besides, things like social networking, email, photo and video sharing can all be done for free now. There's no need for a connectivity provider to bundle pay versions of these services.
--
Reptiles Are Cuddly And Pretty


TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

 WHY did they drop it not mentioned

AT&T isn't in the business of driving customers away. So, why did they drop the Flickr Pro svc down to regular Flickr accounts as a free perk?

The news item doesn't say. But I suspect that Yahoo, in deep trouble financially, wanted a lot more money from AT&T to provide Flickr Pro services for free to their customers. And if the amount requested by Yahoo was large enough, AT&T would have had to increase prices for their internet users. Hence, the downgrade to regular Flickr accounts.
--
My BLOG .. .. Internet News .. .. My Web Page
Ask yourself one question: 'Do I feel lucky?' Well, do ya punk?


lev
Napoleon is always right
Premium,Ex-mod 2002-08
join:2001-05-30
Chicago, IL
clubs:
·AT&T Midwest

reply to Camelot One
Re: Our new "customer retention plan".....

For over a year now, U-verse has been getting primary focus in AT&T. AT&T's decided that's where the future is, and they're putting eggs into that basket. Traditional POTS/DSL is a low priority, and seen as lower profit.

The problem is, U-verse is deployed in far too few places.

Unless they're actually losing money on DSL customers, AT&T is driving away a revenue source, and probably a few POTS accounts in the process. Let's see what things look like in a year.

With the Dow at 8635, AT&T closed at 28.15. Anyone want to post yesterday's closing numbers for Comcast, Verizon, Charter, TWC, and Qwest?


Karl Bode
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join:2000-03-02

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1 edit
reply to TKJunkMail
Re: WHY did they drop it not mentioned

But I suspect that Yahoo, in deep trouble financially, wanted a lot more money from AT&T to provide Flickr Pro services for free to their customers.
I suspect you're right. But were any demands made unreasonable? I fired an e-mail to Yahoo but haven't heard back...

jc100

join:2002-04-10
reply to pnh102
Re: No Frills Is Best

Well pnh,

Unless they want to CUT THEIR PRICES in conjunction with axing these services, then I see a problem. Why should I pay the same, and get far less for my money? Business can be taken elsewhere =).

skrupowies

join:2002-08-22
Wallingford, CT
clubs:
·AT&T U-Verse

said by jc100 See Profile :

Well pnh,

Unless they want to CUT THEIR PRICES in conjunction with axing these services, then I see a problem. Why should I pay the same, and get far less for my money? Business can be taken elsewhere =).
Of course the fact that you paid the same and got more when they first introduced Flickr Pro for free is long forgotten. So in fact, AT&T is simply bringing their DSL service back to where it was.

jimbo2150

join:2004-05-10
Youngstown, OH

reply to TKJunkMail
Re: WHY did they drop it not mentioned

said by TKJunkMail See Profile :

But I suspect that Yahoo, in deep trouble financially, wanted a lot more money from AT&T to provide Flickr Pro services for free to their customers. And if the amount requested by Yahoo was large enough, AT&T would have had to increase prices for their internet users. Hence, the downgrade to regular Flickr accounts.
Yahoo! should have been able to predict if AT&T was unwilling to pay a new higher fee for free services and would have been further ahead to raise it for everyone (not just ISPs who buy in BULK, but unwilling to pay full price per user).

No, considering AT&T have been on the front lines of claiming a "bandwidth apocalypse", adding caps, pay-per-byte, outrageous overage charges, and acting as if 99% of their customers were already overusing their accounts. I would be more willing to suspect AT&T of the drop.


Doctor Four
My other vehicle is a TARDIS
Premium
join:2000-09-05
Dallas, TX
·AT&T U-Verse

reply to lev
Re: Our new "customer retention plan".....

said by lev See Profile :

With the Dow at 8635, AT&T closed at 28.15. Anyone want to post yesterday's closing numbers for Comcast, Verizon, Charter, TWC, and Qwest?
Comcast - CMCSA - 16.16
Verizon - VZ - 33.19
Charter - CHTR - 0.168
Time Warner Cable - TWC - 20.80
Qwest - Q - 3.03

Looks like VZ is doing the best, share price-wise, of the bunch.
--
"The trouble with computers, of course, is that they are very sophisticated idiots." - Doctor Who (from Robot)

openbox9

join:2004-01-26
Alexandria, VA
Market cap is more relevant than share price.

T = $165.89B
VZ = $94.28B
CMCSA = $46.54B
TWC = $20.32B
Q = $5.16B
CHTR = $69.25M

The Way Out

join:2003-01-20

reply to TKJunkMail
Re: WHY did they drop it not mentioned

Not quite. Way back in the day (when the AT&T-Yahoo! cobrand started), AT&T was looking for a way to deliver a portal experience (like AOL) without having to build it themselves. AT&t negotiated a deal where they would pay Yahoo! per-subscriber for a premium experience.

Fast forward to late 2007/early 2008. AT&T no longer felt that the portal experience was as important and wanted to renegotiate the deal. The new deal (announced here on DSLR news -- »Yahoo, AT&T Renew Ties) reduced AT&T's fixed cost-per-customer and increased the advertising revshare given to AT&T on AT&T-Yahoo! page views. As part of this deal, the number of premium services (Flickr Pro being one of them) negotiated by AT&T were reduced.

The long and short of it is that AT&T wanted to pay less per-subscriber and make more on advertising revshare at the expense of the customer experience.

Hopefully this helps...


lev
Napoleon is always right
Premium,Ex-mod 2002-08
join:2001-05-30
Chicago, IL
clubs:
·AT&T Midwest

reply to openbox9
Re: Our new "customer retention plan".....

The reason I chose stock price over market cap is that I'm expecting AT&T to perform more poorly in a year than now relative to the rest of the market.

Also, stock price reflects investors' belief in value based on performance.

I'm saving the link to this thread in my calendar for both June 1, 2009 and December 1, 2009. Let's see what all these numbers look like then.

erikthebean

join:2007-06-25
Manchester, NH
·Comcast
·MV Communications,..
·Voipgo
·callwithus
·Callcentric

AT&T Loosing Money

Case and Point:

AT&T is Loosing money, and cutting costs anyway they can. 12,000 employee layoff the demise of AT&T CallVantage. And i don't think that Flickr just hands out pro accounts to AT&T because their special. I think SBC oh excuse me AT&T should change their business plan and stop pulling a Qwest and catering to their ilec markets and be like old AT&T and cater to nationwide markets. If you want to take the AT&T name, well act like them dammit, or your going to loose money.


jsinaiko
Premium
join:2001-04-25
Chicago, IL
·AT&T Midwest

reply to lev
Re: Our new "customer retention plan".....

Would you say the disparity between ATT and Verizon involves the fairly low penetration of U-Verse vs. the longer reach and higher deployment levels of FIOS?

As least in terms of what investors are thinking?
--
Illegitimati non carborundum

jhaygood86

join:2005-03-01
Marietta, GA
·AT&T Southeast

reply to The Way Out
Re: WHY did they drop it not mentioned

It also helps that AT&T now has a full portal solution developed 100% in house )which includes a photo album solution with, as far as I can tell, unlimited storage). Granted, you have to be an account that isn't on AT&T Yahoo! to use it...

Benefits to AT&T: they get 100% of the advertising revenue, the product is developed 100% in house to keep costs down, and people are already using it.

When did AT&T come up with this solution? They didn't. They acquired it in the merger with BellSouth. The replaced the former AT&T WorldNet portal with it earlier this year, and eventually migrated legacy AT&T customers (that didn't migrate to AT&T Yahoo!) to it.

In fact, the new "AT&T Yahoo!" page actually has alot of services provided 100% by AT&T (take Travel for instance).

jhaygood86

join:2005-03-01
Marietta, GA
·AT&T Southeast

reply to erikthebean
Re: AT&T Loosing Money

AT&T DSL is available as a CLEC solution (powered by Covad) in many places in the United States still. They get the same "benefits" (portal, email, etc..) that AT&T Southeast ILEC users have gotten for a while (that AT&T acquired in the BellSouth merger)

The Way Out

join:2003-01-20

reply to jhaygood86
Re: WHY did they drop it not mentioned

The big draw to Flickr is the social sharing aspect of the site. There are a million photo sharing sites out there, but Flickr is the most popular one for sharing photos publicly with friends and groups. That's a value-add that AT&T is unlikely (and shouldn't be) developing in-house.


Mr Anon

@il.us

Ahhh this really sucks!

I need AT&T to turn on Media Sharing then, I have uploaded so many pictures to flickr just so the other people in the house can see them and have told family and friends about it too so they can have convenient and accessible place to view photos my photos.

If they take away the pro them most of my pictures will be gone! I can stand friends and family accessing my internal server for a gallery and thankfully its not against the TOS and I don't have any limits yet but for the internal TVs to access them I'll need media share.

Hopefully it will be faster too, flickr over the boxes was horribly slow.

erikthebean

join:2007-06-25
Manchester, NH
·Comcast
·MV Communications,..
·Voipgo
·callwithus
·Callcentric

reply to jhaygood86
Re: AT&T Loosing Money

I have the AT&T "Covad" Solution....its from old AT&T and if you ever go to their member services page..well for one its hard to find and its not updated much..and when i call customer/tech support,,thank you for calling India....The case and point is in CLEC territory their phone is another Ilec, in my case Verizon/Fairpoint and their internet is Covad. So all im getting are the benefits of a Covad member. Nothing more.

openbox9

join:2004-01-26
Alexandria, VA
·AT&T Southeast

reply to lev
Re: Our new "customer retention plan".....

I don't believe T will perform much worse than its peers over the next year.
said by lev See Profile :

Also, stock price reflects investors' belief in value based on performance.
Only for the investor sheep. Educated investors will look at many different aspects of a company before investing. A $20/share stock can be much more valuable than a $50/share stock.
Forums » AT&T Stops Offering Flickr Pro Accountspage: 1 · 2 · 3


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