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Comments on news posted 2008-12-09 13:21:47: Users in our Vonage forum note that the independent VoIP carrier bumped the price of their least expensive VoIP tier as of December 1. According to a notice sent to customers, the price of Vonage's "Basic" 500 plan (500 minutes, 3. ..

page: 1 · 2 · 3 · 4
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fatmanskinny
Premium
join:2004-01-04
Wandering
·Comcast Digital Vo..
·Comcast

 The Hidden Cash Cow....

Fees and surcharges.....

I was reading an article in the latest PC World magazine about companies getting more money through fees and surcharges than ever before.

Bottom line? The consumer's pocket opens up more and more and he earns less and less.
--
God saved me from myself! Thank you, Lord, in the Name of Jesus!


Toguro

join:2003-10-23
Ottawa, IL

1 edit
This is the crappiest voip plan

It is cheaper to go with Comcast no wonder Vonage is failing.


kapil
The Kapil

join:2000-04-26
Chicago, IL
Re: This is the crapiest voip plan

They are the largest independent VoIP provider...that hardly qualifies as "failing".
--
»www.Digium.com

fallenangel

join:2005-10-04
USA

reply to Toguro
Please explain how Comcast Digital Phone is cheaper than Vonage... unless you are still on the triple play package. For the first year, you pay $29.95 for the Comcast Digital Phone. After that the price for their phone service is raised.

When comparing, please add up all your taxes and other surcharges on your Comcast phone bill. Also, how is Vonage failing?


Jim Gurd
Premium
join:2000-07-08
Plymouth, MI
 Oh great

I just signed up with them.


insomniac84

join:2002-01-03
Schererville, IN

Fees and surcharges?

Why can't VoIP be above it all? Just charge a single price with no fees or surcharges? Vonage deserves to fail just for bringing AT&T's price model to VoIP.

And raising rates is the same thing as admitting you are no longer getting new customers. So be smart, just get a magic jack. The first year is cheaper than two months of service with Vonage.


Dezbend
Premium,MVM
join:2001-04-20
reply to Jim Gurd
Re: Oh great

you saw the commercial that compares them to the phone and cable company and says that Vonage doesn't raise it rates huh? good stuff.
--
DSLr Mafia Member.

moonpuppy

join:2000-08-21
Glen Burnie, MD
reply to fatmanskinny
Re: The Hidden Cash Cow....

Fees and surcharges are disguised price hikes. Instead of raising your prices, raise the fees and blame it on a government mandate or high fuel costs.

priller

join:2000-10-20
Gainesville, VA
reply to insomniac84
Re: Fees and surcharges?


Once they started changing a "Regulatory Recovery Fee", Vonage started to become the same phone company they worked so hard to lure customers away from.


Millenniumle

join:2007-11-11
Fredonia, NY

...

Isn't it amazing that they can go from $15 to $23 with fees and don't get nailed with a class action 'bait-and-switch.' More than 50% more than advertised.

Tracfone has been a nice change. My monthly value plan is advertised $9.95 and my bill is $10.76. Nothing but state sales tax added.


Goober
Premium
join:2000-12-17
Naperville, IL
reply to kapil
Re: This is the crapiest voip plan

GM is the largest domestic car manufacturer.


SHABAZZ

join:2008-07-13
Seattle, WA
I saw this coming..

Vonage spent more money of advertising than their service.

flyingjoey

join:2005-11-07
Jersey City, NJ
·Sprint Mobile Broa..

MagicJack

I've been a vonage customer since 2002 but also have a MagicJack which I use when I'm traveling abroad and need to call home.

I really wish MagicJack could come up with a another box (could be bigger) that you could just plug into an ethernet connection, a wall power supply and your RJ-11.

If they came up with that, I'd pre-pay for the service in 10 year increments.


battleop

join:2005-09-28
00000
reply to insomniac84
Re: Fees and surcharges?

"So be smart, just get a magic jack"

Remember the saying... You get what you pay for.


Guy Incognito

@teksavvy.com
I don't even own a phone

Useless legacy devices that are only around because people are too slow to adopt superior communications technology. Fortunately my boss does everything by MSN and email, so my last reason to own one went out the window.

fallenangel

join:2005-10-04
USA

reply to Dezbend
Re: Oh great

Actually its not about seeing a commercial and saying that Vonage doesn't raise its rates, its make a side by side comparison. I simply asked Toguro to compare all the surcharges on his Comcast bill to ones on a Vonage bill.

Now, if I had said that Vonage had never raised its rates, that would be a different story. Next time you reply to my post, I suggest you re-read what you typed and make sure its an accurate reflection on my post.


espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
·voip.ms
·Vitelity VOIP
·Callcentric
·VoiceStick
·ViaTalk
·Comcast
·Embarq

said by fallenangel See Profile :

Next time you reply to my post, I suggest you re-read what you typed and make sure its an accurate reflection on my post.
That might actually apply if he was replying to you. This would appear to not be your post: »Oh great


UARMF

@rr.com
reply to flyingjoey
Re: MagicJack

MagicJack has no tech support, not even online. and the false advertise BIG time! if there were ever a company to watch out for, it's MagicJack.


Toguro

join:2003-10-23
Ottawa, IL


1 edit
reply to kapil
Re: This is the crappiest voip plan

»en.wikipedia.org/wiki/Vonage
Revenue ▲$828.23 million USD(2007)
Net income ▼-$267.43 million USD(2007)
How long can anyone float checks till it catches up to them.

Edit: By the way at 18.00 for 500 minutes it is the crappiest voip plan going.


Phil
Rojo Sol
Premium
join:2001-06-11
Camarillo, CA
reply to Jim Gurd
Re: Oh great

You can cancel without penalty within the first 30 days.
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