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Comments on news posted 2008-12-18 18:39:31: T-Mobile today "announced" that they'll be completely eliminating their annoying $18 "handset upgrade fee" starting, well, yesterday. ..

page: 1 · 2
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en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

handset upgrade fee...

Is basically a B.S. fee (administrative?)
Its almost as if you're being penalized to renew a contract.

There's no real reason for it - as you're already paying for the device and the service.

Eg. I can get (from AT&T) a Moto RAZR V3xx for an over priced amount of $129 (or less + pay for extra services). I can also go to CompUSA and pay a similar amount.. and not have to pay for $18 upgrade fee or be in a contract.

axgupta1

join:2005-02-13
Mechanicsburg, PA
It is a junk fee

I am a long standing AT&T customer. Every two years when I upgrade phones, they charge me $18 per phone. It is like they do not care for existing customers. There is no reasoning or logic behind this fee.


aSic
application specific
Premium
join:2001-05-17
Wakulla, FL
clubs:

reply to en102
Re: handset upgrade fee...

Yup... its a bs fee indeed. I wish Sprint would drop theirs... frickin $34 "new device" activation fee for a phone thats already been previously activated.

Maybe this will be the beginning of similar removals of BS fees from other carriers.... I can hope.
--
Teamwork is a lot of people doing what I say.


en102
Canadian, eh?

join:2001-01-26
Valencia, CA

1 edit
I doubt it... it will just be passed off as another fee, or rate increase somewhere (sms costs fractions of a penny, yet people are charged up to $0.25/message ).

I think they'll just bury it in the cost of the handset.


NCIS

@verizon.net
 Fee

I have VZW and the way I get around it is ordering online. Its only when you do it in person that your hit with the fee at least with VZW.


AOLBites

join:2002-11-10
Lakewood, OH
rackem

Well I would assume that eventually all the big carriers will ditch the upgrade fee if tmobile does.
--
(sig was too long)

quatrix
Premium
join:2005-02-11
Davie, FL
 Quit your whining

If you don't like capitalism, feel free to move elsewhere.


en102
Canadian, eh?

join:2001-01-26
Valencia, CA
reply to axgupta1
Re: It is a junk fee

I agree... I could take my SIM card and stick it in a new phone, and nobody would know anything.
--
Canada = Hollywood North


Jovi

join:2000-02-24
Mount Joy, PA
·T-Mobile US

reply to quatrix
Re: Quit your whining

said by quatrix See Profile :

If you don't like capitalism, feel free to move elsewhere.
BS and capitalism are two different things.
--
"Where's my coffee? Oh. I guess it's my turn to make it."

hottboiinnc
ME

join:2003-10-15
Cleveland, OH
Cent Wireless

Cent. Wireless charges $60 to become a new customer plus another $25 each time you upgrade your phone! Talk about junk fees and ripping people off.

EPS

join:2008-02-13
Hingham, MA
reply to quatrix
Re: Quit your whining

This is exactly how capitalism is supposed to work- T-Mobile is dropping this fee in hopes that it will give them a competitive advantage over other carriers.

djeremy

join:2004-07-12
San Francisco, CA
just call them

I called T-Mobile and complained about it when I ordered my G1 and they credited my bill the $18. It's still a ridiculous fee, though.


dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

reply to en102
Re: handset upgrade fee...

said by en102 See Profile :

I doubt it... it will just be passed off as another fee, or rate increase somewhere (sms costs fractions of a penny, yet people are charged up to $0.25/message)
Actually its 50 cents /message when you consider the double dipping providers do on sms
$0.25 to send then another $0.25 to receive!
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee


dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

reply to en102
Re: It is a junk fee

said by en102 See Profile :

I agree... I could take my SIM card and stick it in a new phone, and nobody would know anything.
Assuming the new phone wasn't locked.
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee


NCIS

@verizon.net

reply to hottboiinnc
Re: Cent Wireless

Yes, Centennial does charge $60 but it was a network add fee.

***Actually AT&T Mobility bought Centennial Wireless so whether or not those fees will remain in place is unknown.***

»www.marketwatch.com/news/story/A···7431F%7D


dragon_ball_z

@charter.com

Great News


I just called too and they credited back the upgrade fee they charged me the other day. WTG T-Mobile.

Times are tough for many of us and suddenly our priorities are shifting. T-Mobile works well for me and provides a great value for my personal needs out here in LA.

Hopefully other US carriers will do the noble thing and follow suit. They didn't mind copying eachother when raising SMS to .20 a pop.


iLive4Apple
Hybrid power
Premium
join:2006-07-13
Helena, AL
reply to aSic
Re: handset upgrade fee...

I switch phones all the time, and just upgraded to a Sprint HTC Touch Diamond and didn't get charged any kind of upgrade or activation fee. I got it in store

Axekick

join:2005-05-01
Saint Louis, MO
·Charter Pipeline

Good!

It's been several months since I upgraded. But when I did I went into a T-Mobile Store, added T-Mobile@Home, purchased the necessary router, then got a new handset per my two year upgrade contract.

I was confused by the charge and even the initial customer service rep's I spoke to could not explain it to me.

Once someone explained what it was I was pissed and considered not renewing in the future.

I must say, other than this T-Mobile has been an excellent cellular company in my area for the past 5 years.

xrobertcmx
Premium
join:2001-06-18
Sterling, VA
clubs:
I'm on my third

And I have never paid this fee. I've never even heard of it.
--
Retaking our country one election at a time.


alphapointe
Premium,MVM
join:2002-02-10
Columbia, MO
clubs:
reply to aSic
Re: handset upgrade fee...

Sprint will "upgrade" you for free if you call on Arbor day during a total eclipse of the sun while listening to the Marine Corps band playing Home on the Range and watching a badminton match between two guys named Ichabod. (whew!)
Forums » T-Mobile Ditching Handset Upgrade Feepage: 1 · 2


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