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aujames
join:2003-09-12
Alabaster, AL

aujames

Member

Norton Antivirus - Liveupdate

Does Knology in anyway block downloading from Norton's Liveupdate? When ever I try to download the liveupdates NAV returns a message that it is unable to connect to the Liveupdate server. WWW and e-mail are OK. I also unable to download from Itunes, same symptoms. I am running Windows XP Home.

Thanks,
JD

goober22
Resident Duh-Huh Member
join:2001-12-28
Panama City, FL

goober22

Member

I don't have any trouble using liveupdate here with XP Pro. Is your firewall blocking NAV by any chance? (Or maybe blocking the liveupdate engine)?
aujames
join:2003-09-12
Alabaster, AL

aujames

Member

I unchecked the WinXP firewall rebooted and had same issue. Not running any other type of commercial firewall package either.

Probably a config issue on my end. I just can't figure where it is.

Thanks for the help.
jibiwaba
join:2004-03-04
Lanett, AL

jibiwaba to aujames

Member

to aujames
if you happen to still read this forum - you most likely have a virus that is preventing your ability to update. this is common. you should probably just try to go to »securityresponse.symantec.com and download the updates manually then scan your machine.