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thanasinh
join:2004-03-22

thanasinh

Member

[XP Pro] unable to open info file msnmsn.inf

I was Removing programs to clear up some stuff. And when i go to Add/Remove Programs then click Add/Remove windows components, this appears:

Setup was unable to open information file msnmsn.inf

Contact your system administrator. The specific error code is 0x2 at line 2011777033.

What should i do to make it work?

auggy
Mod
join:2001-12-24
Brockville, ON

auggy

Mod

Do you have a msnmsn.inf in the C:\WINDOWS\inf directory?
thanasinh
join:2004-03-22

thanasinh

Member

i don't even have the \inf directory in C:\WINDOWS
So i guess i dont have msnmsn.inf
....

I dont know what to do to get it back.

auggy
Mod
join:2001-12-24
Brockville, ON

auggy

Mod

Ok, the \inf is a "hidden" directory.

To see it:

My Computer > Tools > Folder Options > View > then select "Show hidden files and folders" under "Hidden files and folders".
thanasinh
join:2004-03-22

thanasinh

Member

i did unhide all files and folders. I opened the folder inf
and i could not find the file msnmsn.inf

I also did a search in that folder and my whole computer to see if I could find the file but i couldnt.

DSmithLady
MVM
join:2002-04-23
Deep South

1 edit

DSmithLady to thanasinh

MVM

to thanasinh
Do you have your options set to show system files also? That error code means that it cannot fine the file. Have you already deleted it manually?

auggy
Mod
join:2001-12-24
Brockville, ON

2 edits

auggy to thanasinh

Mod

to thanasinh
Have you uninstalled MSN Explorer?
thanasinh
join:2004-03-22

thanasinh

Member

I have uninstalled MSN Explorer
and I think i might of deleted it manually while uninstalling all my MSN stuff

How do u show' the 'system files'...

DSmithLady
MVM
join:2002-04-23
Deep South

DSmithLady to thanasinh

MVM

to thanasinh
It's a listing under folder options.

auggy
Mod
join:2001-12-24
Brockville, ON

auggy to thanasinh

Mod

to thanasinh
said by thanasinh:
I have uninstalled MSN Explorer
and I think i might of deleted it manually while uninstalling all my MSN stuff


Do you have a msnmsn.inf in the C:\WINDOWS\ServicePackFiles\i386 folder?

If so try copying the msnmsn.inf from the C:\WINDOWS\ServicePackFiles\i386 folder to the C:\WINDOWS\inf folder.
thanasinh
join:2004-03-22

thanasinh

Member

I do not have msnmsn.inf in C:\WINDOWS\ServicePackFiles\i386

Should i download the file somewhere? if possible..

auggy
Mod
join:2001-12-24
Brockville, ON

auggy

Mod

Try extracting from the WinXP CD:

Insert your WinXP CD and open a Command Prompt (Start > Run > CMD)

Then enter the following command:

EXPAND -R X:\I386\MSNMSN.IN_ %Systemroot%\Inf

Where 'X' is the letter of your CD drive

Then try using Add/Remove Programs > Add/Remove Windows Components again.