said by BlitzenZeus:People like this person show they they have no working knowledge of the field they are working in, and make the company look bad. Not to mention breaking privacy rules in this case.
And of course the only recourse the customer has if any damage occurred would be to go to India and sue the company involved. Good luck with that. -- Keep America Strong! Bush/Cheney 2004
Heads up. SBC through Convergys Corp have outsourced it's technical support to India and Philipines. The used to have American, knowledgeable techs, and now (for the mighty dollar) those days are gone.