 FatJackPremium
join:2001-06-26
Barnwell, SC
1 edit | Losing connection on a 3546 I am getting the following in my Cayman 3546-002 log:
L3 DSLU: Link LOS Failure
L3 DSLU: Resetting modem hardware
L4 ATM: PHY layer has gone down
Then it will come right back up on line.
I also have a Cayman 3220 and a Westell 220030 which does not do this. I have tried PPPoA and PPPoE. My stats show about 22 NR and about 35 atten. The 3546 has the latest firmware.
Any ideas what could be causing this situation. |
|
FatJackPremium
join:2001-06-26
Barnwell, SC | No Help??? |
|
 LBBPremium,MVM
join:2001-06-14
Bama | reply to FatJack
Strange to say the least.. Please post your complete log as right after this happens.. Sorry but I have been dealing with an issue myself.. 
LB |
|
|
|
FatJackPremium
join:2001-06-26
Barnwell, SC | Thanks LB, I sure will post my log. |
|
 timcuthBraves FanPremium
join:2000-09-18
Pelham, AL
 ·AT&T Southeast
1 edit | reply to FatJack
said by FatJack:
I am getting the following in my Cayman 3546-002 log:
L3 DSLU: Link LOS Failure
L3 DSLU: Resetting modem hardware
L4 ATM: PHY layer has gone down
Then it will come right back up on line.
I also have a Cayman 3220 and a Westell 220030 which does not do this. I have tried PPPoA and PPPoE. My stats show about 22 NR and about 35 atten. The 3546 has the latest firmware.
Any ideas what could be causing this situation.
As I have posted several times before, mine does the same thing. I have no idea what causes it or how to deal with it.
»Re: Cayman users with new BellSouth XTreme service
»Re: 3546 Config Question
I have a 3220 I would use if the lightning hadn't fried the router section.
Tim
--
As Milton Berle said, "My wife and I have a perfect understanding. I don't try to run her life and I don't try to run mine." |
|
FatJackPremium
join:2001-06-26
Barnwell, SC | reply to FatJack
I have another question. I am getting these two statements from my Cayman ALL STATUS LOG.
********************************************
Cayman 3546 WAN: ADSL LAN: 4-port Switch
Running Cayman OS version 6.4.0 (build R2)
Multimode ADSL Capable
(Admin completed login: Full Read/Write access)
Serial number 1578393, CPU MPC860SAR, firmware 4.2, Product ID 1117
Factory configuration: Profile 002, CRC=802840951
***********************************************
Crash of Cayman3000/1578393 (Cayman3000, rev 1), PID 1117
running Cayman OS 6.3.0R5a
***********************************************
Now which firmware am I running on my 3546? |
|
LBBPremium,MVM
join:2001-06-14
Bama | reply to FatJack
Looks like the latest 6.4.0 R2 to me.. But the crash message is very confusing to say the least.
Anyone else ever seen this?
LB |
|
FatJackPremium
join:2001-06-26
Barnwell, SC | reply to LBB
I just lost my connection and here's the log.
Cayman 3546 WAN: ADSL LAN: 4-port Switch
Running Cayman OS version 6.4.0 (build R2)
Multimode ADSL Capable
(Admin completed login: Full Read/Write access)
Serial number 1578393, CPU MPC860SAR, firmware 4.2, Product ID 1117
Factory configuration: Profile 002, CRC=802840951
System Log Message counts:
Low 0, Medium 0, High 73, Alerts 31, Lost 0, Total 104
Security Log Message counts:
Alerts 0, Discarded Entries 0
Uptime 00:00:25:43
Available features:
Feature Mode Expiration Notes
-------------------------- ---------- ----------------------------- ------------
Security Monitoring Keyed None
Virtual Private Networking Disabled
ATM VCCs Keyed None Limit: 8
PPPoE Sessions Keyed None Limit: 8
Concurrent WAN Users Keyed None Unlimited
Wireless LAN Disabled
HPNA Disabled
BreakWater Firewall Keyed None
Memory status:
Heap: total bytes 5041092 (free 4520772, allocated 520320)
(never allocated 4478428)
Lookaside Lists:
size count free failed attempted total
32 136 2 0 177 4352
64 98 0 0 146 6272
120 190 16 0 1548 22800
300 147 7 0 1213 44100
552 18 2 0 145 9936
700 8 7 0 92 5600
1696 197 26 0 3199 334112
5120 14 1 0 27 71680
10240 2 0 0 2 20480
20480 0 0 0 0 0
32768 1 0 0 1 32768
64000 0 0 0 0 0
scraps 0 0 0 0
Image usage: text 2279776, data 246032, bss 551100
Ethernet driver statistics - Device Number: 0
Type: 10/100BASET
Port Status:
Port 4: Link up (100 Mbps)
General:
Interrupts : 2212
Transmit OK : 1173
Receive OK : 1181
Tx Errors : 0
Rx Errors : 0
Rx CRC Errors : 0
Rx Frame Errors : 0
Upper Layers:
Rx No Handler : 0
Rx No Message : 0
Rx Octets : 233543
Rx Unicast Pkts : 1150
Rx Multicast Pkts : 31
Tx Discards : 0
Tx Octets : 857209
Tx Unicast Pkts : 1155
Tx Multicast Pkts : 18
DSL Statistics:
Type : ALC MULTI-MODE CP
Datapump HW Rev : ff
Datapump FW Rev : 3.9.16
Datapump Vendor ID : ffff
Current Status : LINK UP
Operating Mode : G.DMT
Data Path : Fast
Downstream Upstream
Current Rate : 3008 Kbps 384 Kbps
Maximum Rate : 8594 Kbps 834 Kbps
Noise Margin : 22.0 dB 13.0 dB
Attenuation : 39.0 dB 26.0 dB
Out Power : 9.0 dB 1.0 dB
Near Far
FEC Counts Fast : 0 0
CRC Counts Fast : 0 0
HEC Counts Fast : 0 0
ATM port status : Cell delineation achieved
Rx data rate (bps) : 3008000
Tx data rate (bps) : 384000
ATM Virtual Circuits:
VCC # Type VPI VCI Bound Encapsulation
----- ---- --- ----- ----- --------------------------
1 PVC 8 35 Yes PPP over ATM (VC-muxed)
ATM Traffc Parameters:
VCC # Tx Priority Tx Rate Limit
----- ----------- -------------
1 High None
ATM Port Statistics:
Cell lock lost : 0
PHY down : 1
ATM Circuit Statistics:
VCC-1
------
Rx Frames : 982 Tx Frames : 936
Rx Octets : 588596 Tx Octets : 151708
Rx Errors : 28 Tx Errors : 0
Rx Discards : 0 Tx Discards : 0
No Rx Buffers : 0 Tx Queue Full : 0
Wireless not supported.
IP interfaces:
ENET (10/100BT-LAN): ( up broadcast default )
inet 192.168.1.254 netmask 255.255.255.0 broadcast 192.168.1.255
physical address 00-00-89-27-03-72 mtu 1500
PPP (ppp/vcc1): ( up point-to-point admin-disabled address-mapping )
inet 68.209.137.51 netmask 0.0.0.0 peer address 68.152.231.134
physical address 00-00-00-00-00-00 mtu 1500
IP gateway (route) table:
0. Default Gateway -> PPP (ppp/vcc1), D 2, T 0, (configured) UP DEFAULT
IP route cache (3 entries):
Net 192.168.1.1 gateway 192.168.1.1 metric 0 timeout 5 via ENET (10/100BT-LAN)
Net 209.123.205.210 point-to-point metric 0 timeout 5 via PPP (ppp/vcc1)
Net 129.6.15.28 point-to-point metric 0 timeout 5 via PPP (ppp/vcc1)
Ethernet IP ARP table:
0: IP 192.168.1.1 Hardware 00-0c-6e-1a-dd-b0 flags VALID
Breakwater Firewall information:
Running in ClearSailing Mode - no packets have been dropped by the firewall.
No BRDG interfaces: bridge is disabled.
No BRDG table: bridge is disabled.
The number of WAN users is unlimited.
When the number of WAN users is unlimited, this information
is not available.
DHCP client lease table: no clients running
DHCP server lease table:
Number of addresses available : 253
Host Name IP Address Hardware Address Status Timeout
(hh:mm:ss)
bart 192.168.1.1 00-0c-6e-1a-dd-b0 in use 07:35:00
fatboy 192.168.1.2 00-0c-6e-39-3f-0f in use 07:35:00
bridges-cn2wz5m 192.168.1.5 00-a0-cc-28-e5-30 released 08:00:00
bigboy 192.168.1.7 00-40-f4-3b-b0-61 in use 07:35:00
PPP driver information:
PPP: (ppp/vcc1)
Last LCP Packet ID: 254
Link state: Link Up
Time in current link state: 00:00:00:21
Bad address packets: 0 Last bad address: 0
Bad control packets: 0 Last bad control: 0
Bad protocols: 0 Last bad protocol: 0
Too long packets: 0
Bad FCS packets: 0
Protocol 0 NCP Protocol: (c021) Link CP
NCP state: 9 (Opened)
LCP Options:
Local MRU: 1500 Remote MRU: 1500
Local to Peer ACC map: 0xffffffff Peer to Local ACC map: 0x00000000
Local authentication type: NONE Remote authentication type: CHAP
Local magic number: 0x345dfe40 Remote magic number: 0x7b447f6c
Transmit FCS size (in bits): 16 Receive FCS size (in bits): 16
Local to Remote protocol compression: Disabled
Remote to Local protocol compression: Disabled
Local to Remote header and address compression: Disabled
Remote to Local header and address compression: Disabled
LCP Statistics:
Config Requests: In: 2 Out: 3
Config ACKs: In: 2 Out: 2
Config NAKs: In: 0 Out: 0
Terminate Requests: In: 0 Out: 0
Terminate ACKs: In: 0 Out: 0
Config rejects: 0
Packets in: 0 Octets in: 0
Packets out: 176 Octets out: 2252
Protocol 21 NCP Protocol: (8021) TCP/IP CP
NCP state: 9 (Opened)
IP Information:
IP operation status: OPEN
IP local to remote compression protocol: NONE
IP remote to local compression protocol: NONE
IP local Max Slot ID: 0
IP remote Max Slot ID: 0
Config rejects: 0
Packets in: 803 Octets in: 584320
Packets out: 758 Octets out: 147498
No driver has been configured to run PPPoE.
Crash of Cayman3000/1578393 (Cayman3000, rev 1), PID 1117
running Cayman OS 6.3.0R5a
==> Software built by egrosso on Fri Jul 12 13:24:30 EDT 2002
Exception type : System Reset (vector offset = 0x100)
Crash PC : 0xdaec
Crash type : 16 (nmi)
Frame Pointers:
0000daec
00009440
000032c8
0000222c
00000000
Registers:
R00 = 00000000 R01 = 007ffee0 R02 = 7b7e4595 R03 = 00000000
R04 = 007f5ec0 R05 = ffffffff R06 = 002f2c30 R07 = 00000000
R08 = 00000000 R09 = 00280000 R10 = 00000000 R11 = 00327a7c
R12 = 42000044 R13 = 6fffbfee R14 = 01000000 R15 = 5279616e
R16 = ea826495 R17 = 84926819 R18 = 6cd2725e R19 = 1b4366fe
R20 = e59fcc65 R21 = 794bbfbf R22 = 88bd6773 R23 = 00000004
R24 = 0027de1c R25 = 00280000 R26 = 0000556c R27 = ffffaa39
R28 = 00000004 R29 = 002c0600 R30 = ff00000e R31 = 00325f74
MSR = 00000000 SRR0 = 0000daec SRR1 = 00009002
LR = 0000db30 CND = 22000044 CTR = 00054034
XER = 00000000 DSISR = a4760b41 DAR = 758d3f5f
Message Log:
00:00:00:00 L3 BR: No wireless hardware detected
00:00:00:00 L4 BR: Using saved configuration options
00:00:00:00 L4 GDB: PowerPC gdbnub debugger is not installed
00:00:00:00 L4 BR: Cayman OS version 6.4.0 (build R2)
00:00:00:00 L4 BR: Cayman3000/1578393 (Cayman3000, rev 1), PID 1117
00:00:00:00 L4 BR: last install status: code flash successfully programmed
00:00:00:00 L4 BR: memory sizes - 4096K Flash, 8192K RAM
00:00:00:00 L4 BR: free memory: 5057476 bytes, starting at 0x32d43c
00:00:00:00 L4 BR: restart in response to admin command
00:00:00:00 L4 BR: bootFlags: 0x0, running in RAM
00:00:00:00 L4 BR: image 0 booted from flash
00:00:00:00 L4 BR: this image was started by the Boot PROM
00:00:00:00 L3 BR: Starting kernel
00:00:00:00 L3 AAL5: initializing service
00:00:00:00 L4 ATM: Waiting for PHY layer to come up
00:00:00:00 L4 ED: Initializing Ethernet Device 1, Type FETHER
00:00:00:00 L3 ED FEC: device 1 initializing for dev
00:00:00:00 L3 ED FEC: device 1 control block allocated
00:00:00:00 L3 POE: Disabling PPP over Ethernet service (not in use)
00:00:00:00 L3 BRDG: Bridge not enabled.
00:00:00:00 L4 IP: Routing between WAN ports is disabled
00:00:00:00 L4 IP: IPSec client pass through is enabled
00:00:00:00 L4 IP: Address mapping enabled on interface PPP (ppp/vcc1)
00:00:00:00 L3 IP: Adding default gatway over PPP (ppp/vcc1)
00:00:00:00 L3 IP: Initialization complete
00:00:00:00 L3 PPP: (ppp/vcc1) binding to AAL5
00:00:00:00 L3 IP: (10/100BT-LAN) Ethernet Physical Link Active
00:00:00:00 L3 IP: (10/100BT-LAN) IP Protocol Up
00:00:00:00 L3 PPP: (ppp/vcc1) Port listening for incoming PPP connection requests
00:00:00:00 L3 PPP: (ppp/vcc1) Port listening for incoming PPP connection requests
00:00:00:00 L3 BS: No download configuration files required.
00:00:00:00 L3 RIP: initializing
00:00:00:00 L3 DHCP: Initializing Service
00:00:00:00 L3 DHCP: Setup Server On UDP Port 67
00:00:00:00 L3 DHCP: Setup Client On UDP Port 68
00:00:00:00 L3 DNS: initializing service
00:00:00:00 L3 HTTP: Start AllegroTaskInit
00:00:00:00 L3 HTTP: AllegroTaskInit succeeds
00:00:00:00 L3 IPSec: initializing service
00:00:00:00 L3 IPSec: No feature key available - service disabled
00:00:00:00 L3 FW: initializing service
00:00:00:00 L3 FW: Firewall service is disabled
00:00:00:00 L3 SNMP: initializing service over UDP
00:00:00:00 L3 DIA: Diagnostics service initializing
00:00:00:00 L4 All services initialized, starting Scheduler
00:00:00:01 L3 DHCP: Startup NVRAM Lease table is ok
00:00:00:01 L3 PPP: (ppp/vcc1) Establishing Link on permanent connection service
00:00:00:04 L4 DSL: Init Code Started
00:00:00:05 L4 DSL: Starting Operational Code
00:00:00:11 L3 DSLU: Link Detected
00:00:00:19 L3 DSLU: Link Connected
00:00:00:19 L4 ATM: PHY layer is up, waiting for cell delineation
00:00:00:20 L4 ATM: Cell lock detected
00:00:00:20 L4 ATM: Cell lock verified
00:00:00:20 L3 PPP: (ppp/vcc1) LCP We processed peer's requests:
00:00:00:20 L3 PPP: (ppp/vcc1) magic-num, 0x7da1acf4 (ack)
00:00:00:20 L3 PPP: (ppp/vcc1) max-recv-unit, mru 1500 (ack)
00:00:00:20 L3 PPP: (ppp/vcc1) auth-type, auth (ack)
00:00:00:20 L3 PPP: (ppp/vcc1) LCP Peer acknowledged our requests:
00:00:00:20 L3 PPP: (ppp/vcc1) magic-num, 0xbf4dbf4d
00:00:00:20 L3 PPP: (ppp/vcc1) CHAP authentication success reported by peer
00:00:00:20 L3 IPCP: (ppp/vcc1) Resettings options: ip (0.0.0.0), dns (0.0.0.0, 0.0.0.0)
00:00:00:20 L3 IPCP: (ppp/vcc1) IPCP We acknowledged peer's requests:
00:00:00:20 L3 IPCP: (ppp/vcc1) IP-Addr: peer-addr 68.152.231.134
00:00:00:20 L3 IPCP: (ppp/vcc1) Peer Nak'd our addr (0.0.0.0) with addr (68.XXX.XXX.XXX); accepting peer's address preference
00:00:00:20 L3 IPCP: (ppp/vcc1) Peer Nak'd our primary DNS (0.0.0.0) with (205.152.135.254); accepting peer's primary DNS address
00:00:00:20 L3 IPCP: (ppp/vcc1) Peer Nak'd our secondary DNS (0.0.0.0) with (205.152.37.254); accepting peer's secondary DNS address
00:00:00:20 L3 IPCP: (ppp/vcc1) IPCP Peer acknowledged our request:
00:00:00:20 L3 IPCP: (ppp/vcc1) IP-Addr: local-addr 68.XXX.XXX.XXX
00:00:00:20 L3 IPCP: (ppp/vcc1) Primary DNS: 205.152.135.254
00:00:00:20 L3 IPCP: (ppp/vcc1) Secondary DNS: 205.152.37.254
00:00:00:20 L3 IPCP: (ppp/vcc1) IP up, local 68.XXX.XXX.XXX, remote 68.152.231.134
00:00:00:40 L4 HTTP: "Admin" completed login from 192.168.1.1
00:00:07:00 L4 HTTP: "Admin" host 192.168.1.1 logging out (timing out)
00:00:21:23 L4 HTTP: "Admin" completed login from 192.168.1.1
00:00:24:58 L3 DSLU: Link LOS Failure
00:00:24:58 L3 DSLU: Resetting modem hardware
00:00:24:58 L4 ATM: PHY layer has gone down
00:00:24:58 L3 IPCP: (ppp/vcc1) PPP protocol down
00:00:25:02 L4 DSL: Init Code Started
00:00:25:03 L4 DSL: Starting Operational Code
00:00:25:09 L3 DSLU: Link Detected
00:00:25:18 L3 DSLU: Link Connected
00:00:25:18 L4 ATM: PHY layer is up, waiting for cell delineation
00:00:25:19 L4 ATM: Cell lock detected
00:00:25:19 L4 ATM: Cell lock verified
00:00:25:21 L3 PPP: (ppp/vcc1) LCP We processed peer's requests:
00:00:25:21 L3 PPP: (ppp/vcc1) magic-num, 0x7b447f6c (ack)
00:00:25:21 L3 PPP: (ppp/vcc1) max-recv-unit, mru 1500 (ack)
00:00:25:21 L3 PPP: (ppp/vcc1) auth-type, auth (ack)
00:00:25:21 L3 PPP: (ppp/vcc1) LCP Peer acknowledged our requests:
00:00:25:21 L3 PPP: (ppp/vcc1) magic-num, 0x345dfe40
00:00:25:21 L3 PPP: (ppp/vcc1) CHAP authentication success reported by peer
00:00:25:21 L3 IPCP: (ppp/vcc1) Resettings options: ip (0.0.0.0), dns (0.0.0.0, 0.0.0.0)
00:00:25:21 L3 IPCP: (ppp/vcc1) IPCP We acknowledged peer's requests:
00:00:25:21 L3 IPCP: (ppp/vcc1) IP-Addr: peer-addr 68.152.231.134
00:00:25:21 L3 IPCP: (ppp/vcc1) Peer Nak'd our addr (0.0.0.0) with addr (68.XXX.XXX.XXXX); accepting peer's address preference
00:00:25:21 L3 IPCP: (ppp/vcc1) Peer Nak'd our primary DNS (0.0.0.0) with (205.152.135.254); accepting peer's primary DNS address
00:00:25:21 L3 IPCP: (ppp/vcc1) Peer Nak'd our secondary DNS (0.0.0.0) with (205.152.37.254); accepting peer's secondary DNS address
00:00:25:21 L3 IPCP: (ppp/vcc1) IPCP Peer acknowledged our request:
00:00:25:21 L3 IPCP: (ppp/vcc1) IP-Addr: local-addr 68.XXX.XXXX.XXX.XXX
00:00:25:21 L3 IPCP: (ppp/vcc1) Primary DNS: 205.152.135.254
00:00:25:21 L3 IPCP: (ppp/vcc1) Secondary DNS: 205.152.37.254
00:00:25:21 L3 IPCP: (ppp/vcc1) IP up, local 68.XXX.XXX.XXX, remote 68.152.231.134 |
|
FatJackPremium
join:2001-06-26
Barnwell, SC | reply to FatJack
I'm putting this Cayman to rest for a while until they upgrade the firmware. It has gone down 4 times in the last hour. There is for sure a bug in this modem's firmware. I'm changing back to a Westell 2200. It runs rock solid. |
|
 wayjacPremium,MVM
join:2001-12-22
Indy
kudos:1 | reply to FatJack
said by FatJack:
Now which firmware am I running on my 3546?
6.30R5a was the firmware version when the crash occurred.
6.4.0R2 is the current version
That crash info will remain in the ALL STATUS LOG until the next crash. You can erase it by telnet with the command
"reset crash"
Wish I could offer some help with the other issue...
The LOS= Loss Of Signal/sync
--
God bless our troops |
|
 24texasPremium
join:2001-01-08
Hoschton, GA
 ·Comcast
| reply to FatJack
Here is something I can add. I was (am) having the same problem with losing sync. I'm running in bridge mode.
When I leave the serial port cable connected, the Cayman 3546 will stay up for days. When I disconnect the cable from the Cayman side, the disconnects start.
I have had Cayman send me another one, but that didn't work any better than the original.
--
Make what your doing important, because you're trading a day of your life for it. |
|
