Re: It's Screwed NOW in http://www.dslreports.com/forum/r10562563 en Wed, 02 Dec 2009 11:29:22 EDT Wed, 02 Dec 2009 11:29:22 EDT Re: It's Screwed NOW http://www.dslreports.com/forum/remark,10603359 techwow16 : Best Buy has had it's ups and downs and several employees have got screwed by the company, including me. Most of the technicians that work for Best Buy do know computers and electronics and like me have B.S. degrees in computers and are stuck at Best Buy trying to get experience to advance into other careers. It can be very hard to advance after working on computers in a retail setting. A lot of why Best Buy has had problems is because of the controlling factors of Management, Staffing, Constant customer interactions, and our Service Centers that are too far away from the stores. Best Buy hasn't always had a good service reputation, but with Geek Squad coming in, I thing Best Buy has more potential than they would have ever had on their own.]]> http://www.dslreports.com/forum/remark,10603359 Fri, 25 Jun 2004 02:06:30 EDT Re: It's Screwed NOW http://www.dslreports.com/forum/remark,10565102 TheMetrix :
said by inteller See Profile:
(oh, and to the way above, I've always felt if you have to mention certifications, you aren't a real tech) Real techs get their creds in the trenches.


I got the certs because my job paid for them and required them. Otherwise I wouldn't have bothered.
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I hated going to weddings as a child, all of the aunts and grandmotherly types would come and poke me saying "You're Next". They quit years later when I started doing the same to them at funerals]]> http://www.dslreports.com/forum/remark,10565102 Mon, 21 Jun 2004 00:34:56 EDT Re: It's Screwed NOW http://www.dslreports.com/forum/remark,10564950 Natfly :
said by inteller See Profile:
well, if that happens, best buy is just going to give you an estimate for a new computer.


Yes, I'm sure thats exactly what they will do :uhh:...being that no one from best buy is possibly qualified to work on any electronics..

said by inteller See Profile:

(oh, and to the way above, I've always felt if you have to mention certifications, you aren't a real tech) Real techs get their creds in the trenches.


Wow, I didn't know that certifications actually made you not certified to be a technician... "you aren't a real tech" what type of BS is that? Certifications help establish credibility, although experience is invaluable.]]> http://www.dslreports.com/forum/remark,10564950 Mon, 21 Jun 2004 00:10:08 EDT Re: It's Screwed NOW http://www.dslreports.com/forum/remark,10564819 insomniac84 : Considering I haven't seen one computer infected with the virii you speak of, I don't think BB is going to have a problem. Don't try to make things more complicated than they are by introducing a scenario that isn't going to happen.]]> http://www.dslreports.com/forum/remark,10564819 Sun, 20 Jun 2004 23:52:53 EDT Re: It's Screwed NOW http://www.dslreports.com/forum/remark,10564779 inteller : well, if that happens, best buy is just going to give you an estimate for a new computer.

(oh, and to the way above, I've always felt if you have to mention certifications, you aren't a real tech) Real techs get their creds in the trenches.]]> http://www.dslreports.com/forum/remark,10564779 Sun, 20 Jun 2004 23:48:36 EDT Re: It's Screwed NOW http://www.dslreports.com/forum/remark,10563632 anon : format c: does not cure all. lol let some techs answer these questions. I am a tech and there are boot viruses as well as cmos viruses that a simple format will not cure. Not to mention if you are using a floppy to clean your system or to format your p.c. it may be infected as well. doing a low level format should fix most new computers that have the cmos on the hard drive instead of hard coded on the motherboard. Other wise you have to find the dip switches to reset your cmos chip or reprogram it for older computers. I don't belong to the geek squad but if you think fixing a computer is easy as format c: your dead wrong.

Giancarlo]]> http://www.dslreports.com/forum/remark,10563632 Sun, 20 Jun 2004 21:26:25 EDT Re: It's Screwed NOW http://www.dslreports.com/forum/remark,10562664 russotto :
said by TheMetrix See Profile:
My question to the two ppl above.

What if a format of the C: Drive is not feasable?


If you're Best Buy? You do it anyway. ]]> http://www.dslreports.com/forum/remark,10562664 Sun, 20 Jun 2004 19:10:44 EDT Re: It's Screwed NOW http://www.dslreports.com/forum/remark,10562563 DivineDark : They will most likely have you sign off on a release form stating they are not responsible for data loss, before and work is done. At least that's what they do at my job.]]> http://www.dslreports.com/forum/remark,10562563 Sun, 20 Jun 2004 18:53:15 EDT Re: It's Screwed NOW http://www.dslreports.com/forum/remark,10561682 TheMetrix : My question to the two ppl above.

What if a format of the C: Drive is not feasable?

What are you going to do then? Stand there and look stupid is what you're going to do.

I do agree that formating the c drive does cure all but what if the customer has vital data on the computer and you have to way of backing it up?

I also work in the IT field and have done my time as an A+ Tech, I also have enough certs to last me a life time. I'm really gonna hate life when it comes time to recert everything.

What my point was in the original post was that you don't give up on a system after the 2nd try and that the customers data comes first.
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I hated going to weddings as a child, all of the aunts and grandmotherly types would come and poke me saying "You're Next". They quit years later when I started doing the same to them at funerals]]> http://www.dslreports.com/forum/remark,10561682 Sun, 20 Jun 2004 16:33:19 EDT Re: It's Screwed NOW http://www.dslreports.com/forum/remark,10561420 technick :
said by TheMetrix See Profile:
OH great, just what we need. Best Buy to take over something good and then screw it all up.

Best Buy theme when trying to repair system:
If you can't fix it by the 2nd try format c:.


Sometimes you need to format, if you are working with a machine that hasn't been reformated in a few years, it can always help performance to clean off the os, and start all over again. I might try out for this if it comes to the Atlanta area, I worked as a senior onsite network administrator for a pretty large company in NE Atlanta for a year and a half, it's easy stuff and the money is not to bad. I would require a company vehicle though, I don't want to run my baby into the ground =\.
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"Our greatest glory consists not in never falling, but in rising everytime we fall." - Confucius - - - - - - - - - - - Streamfire.net - - AIM - CoNFuCiUsNiCk]]> http://www.dslreports.com/forum/remark,10561420 Sun, 20 Jun 2004 15:49:50 EDT Re: It's Screwed NOW http://www.dslreports.com/forum/remark,10559818 BIGMIKE : format c:. is the Easy way to fix a computer, that what I did win I was first running windows 95 and that what Best Buy is going to do.:D]]> http://www.dslreports.com/forum/remark,10559818 Sun, 20 Jun 2004 11:46:48 EDT It's Screwed NOW http://www.dslreports.com/forum/remark,10559747 TheMetrix : OH great, just what we need. Best Buy to take over something good and then screw it all up.

Best Buy theme when trying to repair system:
If you can't fix it by the 2nd try format c:.]]> http://www.dslreports.com/forum/remark,10559747 Sun, 20 Jun 2004 11:36:20 EDT