O Canada! > Canadian > Telus > Telus Blocking Port 80?

reply to BHomber

Re: Telus Blocking Port 80?

reply to Coz111
Do I really believe that your grandmother cares about Telus blocking any ports at all?

said by JammerMan79:

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Do I really believe that your grandmother cares about Telus blocking any ports at all?

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Its my mother, and yes she cares that she can no longer access her mail server and send mail, and no she isnt running a mail server, she just has an account on a provider other than telus because she was sick of telus servers constantly being down, file size restrictions, slow mail delivery, and the crappy customer service she was receiving.

This has NOTHING to do with people running servers on their home connections, it has to do with telus limiting my access to the internet by blocking services and forcing me to deal only with them...

You know what - IM FULLY AWARE THAT TELUS DOES NOT ALLOW ME TO RUN SERVERS ON MY HOME ADSL CONNECTION - let it go, its not what im talking about, and i could care less....read my post...prove to me that you are literate at least.

So, nice try, but you're only proving your ignorance, by making stupid statements like that.

And, by the way - as you continue to snipe with irrelevant babble - I see still no one answering why telus tech support is LYING (still today i have just heard) to their customers. The fact of the matter is my mother wouldnt know what a port is unless it was the left side of her boat, so all she knows is that she phones me to see whats wrong with her email and I get lied to repeatedly by telus tech support...and spend hours trying to figure out the problem and PROVE to telus what they already know to be true.

And for the record, she was very happy when i told her "dont worry mom, we'll get you off of telus and over to someone who cares about customer service and doesnt screw people around like this".

said by JammerMan79 :
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Do I really believe that your grandmother cares about Telus blocking any ports at all?

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Sure she cares, afterall she is running a mail server
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reply to st7860
Sorry, is $ 65 plus the $ 10 for iextreme, plus $ 19.95 for 2 fixed ips - so $ 95 total. Forgot the extra 10 for iextreme ! PLUS, we get full cable tv with that as well!!!

" thought Shaw SOHO is $65+$10 for extreme so thats $75/mo and $20/mo for EACH static ip unless you're on the business package? $85/mo = ??? "

reply to coz111
lying is a strong word.... same as "So, nice try, but you're only proving your ignorance, by making stupid statements like that."

Chill buddy,
At worst there is a lack of communication and they have not (for some reason) been informed of the blocking.... Maybe they just got back from vacation or something.

9999 out of 10000 they "comment would have been completely accurate..." and damn funny if i may say so myself.

reply to leeanator5
Wow, may I reccomend anger management?

reply to leeanator5
Gee all you need to do is set your outgoing server to telus's one. As for incoming, there isn't any blocking on that one.

If you have your own mail server, use an upper range port.

reply to JammerMan79
lying is a strong word.... same as "So, nice try, but you're only proving your ignorance, by making stupid statements like that."

>Well - the person is either lying to me , and they actually know that this happened, or, they are lying to me when they said "i have just checked and guarantee you 100% that nothing has changed." Either way, its a lie...i dont use the term lightly. And you are defending them ? And you ARE making stupid statements in saying that port blocking would not affect my mother - or any other subscriber - you dont need to know what port 80 is used for to suffer the consequences of it being blocked ! And you dont need to know how a router works to know when its not working...

Chill buddy,
At worst there is a lack of communication and they have not (for some reason) been informed of the blocking.... Maybe they just got back from vacation or something.

>Hmm - its july 23rd today, telus supposedly posted this announcement on their website May 20 - telushelper says they have spent months and countless hours working on this... this is more than a lack of communication. Internally they have known about this for some time, and if they are not notifying their frontline staff, it either just proves how deep incompetence runs at the company, or that they are intentionally trying to hide something from their customers. Will telus re-imburse me to the 100 hours it is going to take me to change every one of my clients email settings now ? They wont even answer my emails, and they have yet to explain to my customers that in fact they were WRONG in the information they provided and that in fact they ARE blocking ports...still, to date, the only reference to telus blocking outgoing smtp ports is on third party websites - nothing on the telus site. And still no response in here from telushelper i see - which was my original point...shout loudly when you are feeling cocky, but disappear when someone calls your bluff ! Sorry if I cant "chill" because telus is single handedly destroying my chance of turning a profit for the next couple of months...i have this funny need to eat. I realize a bunch of home users may not see this as anything more than an inconvenience, but for my business customers, this is a significant problem.

9999 out of 10000 they "comment would have been completely accurate..." and damn funny if i may say so myself.

>I have no idea what you are trying to say, but it doesnt seem to be english.

said by Coz111:

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Will telus re-imburse me to the 100 hours it is going to take me to change every one of my clients email settings now ?

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reply to Coz111
Well I have to agree with you about the last thing there not being english.... I was in a meeting and not really looking at what I was typing... my bad....

I also have to agree with the fact that the information in regards to the security measures is lacking at best.

Personally I don't know why the frontline reps (customer service not tech support)were not told about the blocking. The information is available but you have to know where to look. To be honest only a "nerd" like me can probably find it...The customer service reps that you may talk to might not even know what a port is. You have to understand that there job is billing and orders not tech support so they usually don't have the knowledge. More likely than not they did look for the information and when they couldn't find it they assumed that nothing had changed. The information in the system was posted in May sometime.

For 99% of Adsl users this port blocking has no effect on the whatsoever. I don't quite understand why this would have an effect on you being able to turn a profit over the next few months.... Velocity 1.5 adsl is consumer grade and should not be used for commercial purposes.

As for why you're not receiving e-mails back about your inquiries... I really couldn't tell you but if they have anything close to the tone that you have been using in these postings I could probably imagine why.

You also have to remember that the people on this board trying to help customers are doing so on their own time. We cannot control what the company chooses to make widely known to it's own staff however when we get some information that seems to be helpful we attempt to provide it. Telus Helper himself, even though he is not a frontline rep posted information on this site about the blocking way back in May.

I'll finish by once again by saying that blocking these ports are to attempt to stop the proliferation of worms and spam among other things. It was not intended to stop people from doing things, that were already against the TOS, however that has been a byproduct.

I am doing this on my own time and it may not represent the views and beliefs of TELUS Communications.

reply to leeanator5
Why blame TELUS? You should blame Bill Gates and the hackers that would do the extreme to show Mr. Gates that he screwed up.

The fact of the matter right now is: Some incoming ports are blocked. There isn't anything you can do to change the fact. Don't like it? Change to another service that will float your boat. Already been there and done that? Then why the hell are you still whining here endlessly?

TELUS 'lies'? So what? Please don't tell me that Shaw doesn't 'lie.'

ok, I have some more questions now, and then i'm gonna phone telus and see how far i can make it through their messed up phone system and see if i can get some1 who knows something. First question is, do we have a complete list of what ports are now being blocked? I've heard 80, 22, 25, and a few others. How about 135-139 and 445 and the windows ports? Those are the ones viruses are going to be hitting. Port 25 is just the result of already being infected. Also, there is no way in anyone's most creative lies that they could claim port 80 blocking has *anything* to do with security. It is being blocked for the sole purpose of screwing over the residential users who run personal websites. Now someone will say "but what if they are using it for commercial purposes?" To which i'd say that if they are, they are likely recieving a lot of traffic to that port. It would be a very simple and easy thing for telus to do themselves a list of the top say 200 people who have the most traffic to port 80, and tell them no more. Port 22, wow, that is just a gigantic F-U to every *nix user who uses telus. I have also heard port 21 is blocked. That is pretty gay too. Anyways, I'm gonna phone telus now, and see if I can get anything outta them. But if my ports can't get unblocked, shaw is looking like a better choice now. Sure they're spineless, log *every* single thing you download, run, etc, but they are faster, and so far they only block port 25.

i'll try to get the list for you

reply to wesleyw9
Port 80 was blocked because there are people like you out there that runs web servers but don't have a small clue about the IIS port 80 exploits.

Edited for tone.

like me? i'd jump in front of the skytrain b4 i'd run iis. However, hardly anyone on dsl runs iis. Thousands of times more people have port 135 / 139 / 445 open than run iis. I know that for a fact.

reply to JammerMan79
21
25
80
110
6667
135-139
445
1433-1434

reply to leeanator5
Ok, so if I check the Incoming Logs in my Firewall/Router box I should not see any record for these ports any more. Is that what others see as well? Can folks check this out. Often what Telus "Claims" is not always the case.

not everyone falls under this security umbrella yet

it's still a work in progress, and has to do with some of the network upgrades TH has been talking about

you'll notice people on this forum are saying... june 11 i got blocked... july 6 i got blocked... july 17 i got blocked... made up dates, but the point is the same, the rollout is gradual

reply to leeanator5
True enough it's a work in progress. However, by now there have been quite a few "Subnets" converted to Blocked. My question was mainly aimed at those folks to get some feedback on what differences actually occur.

For example: Do I still get "Hit" from other computers on the same Subnet that I am on? Do I get "Hit" from various other Telus Subnets from around BC/AB etc. but not from Non Telus subnets such as SHAW.

If Telus is only blocking Non Telus stuff, and according to TH there are something like 500,000 ADSL subscribers, then it could take quite awhile for the "Infestations" to go away.

Furthermore: many of the ADSL subscribers, I am one of them, have computers (Laptops) that connect alternatively to other Subnets such as from work, SHAW to mention a couple of sources. If any of those machines are "Infested" it is reasonable to expect the Bad stuff to flow into Telus ADSL in a matter of seconds after the connection is established.