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lawrence171
Evilly Yours - Evilness

join:2001-12-24
Canada
Reviews:
·Acanac

1 edit

HELP! Odynet is billing me

Greetings

I have canceled NBN in Feb or March or something of this year

Now, I realize that my NBN stuff is still active, and checked my e-mail (for fun). It got a notice from ODYNET saying that I have unpaid balances... I left a message saying that I cancelled, and this "unpaid balance" will NOT BE PAID because I have cancelled with them.

Have to wait until 2morrow for someone to pick-up.
--
What I used to be I no longer am... God, why can't you freeze time for my sake?


HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Reviews:
·TekSavvy DSL
Somehow I knew there was gonna be issues. Is your old NBN login still active? I hope you aren't using it, or letting anyone else use it.
--
}·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´

lawrence171
Evilly Yours - Evilness

join:2001-12-24
Canada

1 edit
reply to lawrence171
Greetings,

I'm not sure (about my login). I'm using my Sympatico login.


HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Reviews:
·TekSavvy DSL
said by lawrence171:
Greetings,

I'm not sure (about my login). I'm using my Sympatico login.

OK, well don't try to attempt to see if your login works. Their system will record it and then you'll be in a bit of a predicament. But if you havent used their DSL login since you cancelled, you shouldnt worry. BTW, how were you billed, prepaid, credit card, preauthorized with NBN?
--
}·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´

lawrence171
Evilly Yours - Evilness

join:2001-12-24
Canada
Greetings

I was on quartely billing

Thank god


HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Reviews:
·TekSavvy DSL
said by lawrence171:
Greetings

I was on quartely billing

Thank god

But billed how? Sent a cheque?
--
}·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´

lawrence171
Evilly Yours - Evilness

join:2001-12-24
Canada
Greetings,

My dad pays with Web Banking.


HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Reviews:
·TekSavvy DSL
Then i wouldnt worry, they can't pull any money out of you. If it was preauth or CC, I'm sure you'd be getting charged now.

BTW, how much did they say you owed? And for how many months?
--
}·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´

lawrence171
Evilly Yours - Evilness

join:2001-12-24
Canada
Greetings

They say is for 3 months of services @ 29.99 plus tax

lawrence171
Evilly Yours - Evilness

join:2001-12-24
Canada
Reviews:
·Acanac
reply to lawrence171
Greetings,

I saved my Mozilla Mail folder... but when I put them back in the new installation... my mail & settings didn't pop up...

I was hoping that I could back-up my e-mails.
--
What I used to be I no longer am... God, why can't you freeze time for my sake?


dirtyjeffer
Anons on ignore, but not due to fear.
Premium
join:2002-02-21
London, ON
reply to lawrence171
i am sure they will get it straightened out for you...i assume your sympatico connection has been better for you over the last 6 months?
--
"The only thing more greedy than a corporation, are its customers."

lawrence171
Evilly Yours - Evilness

join:2001-12-24
Canada
reply to lawrence171
of course
Sympatico has been 100% connection, all the time, everytime!


HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Reviews:
·TekSavvy DSL
Where's vif_user when you need him? I'm sure he'll chime in sooner or later. Maybe he has some new exciting new info about this exiting merger of two superior providers!
--
}·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´

lawrence171
Evilly Yours - Evilness

join:2001-12-24
Canada
Reviews:
·Acanac
reply to lawrence171
Greetings,

Odynet's people are so polite and helpful with this. They tell me that they'll look into it, and it'll probably be fine. They realize what a mess NBN was.

According to them, NBN ran outta business and Odynet bought them.
--
What I used to be I no longer am... God, why can't you freeze time for my sake?


HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Reviews:
·TekSavvy DSL
said by lawrence171:
According to them, NBN ran outta business and Odynet bought them.
Heh, surprise surprise. I guess those never ending runs to Future Shop to purchase a new Linksys router maxed out their VISA. ROFL. Sorry i just gotta rub it in.
--
}·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´¯`·.¸¸.·´


FishPants
The Art Of Pants
Premium
join:2001-11-19
Canada Eh?
reply to lawrence171
Odynet should treat you well, I used to work (waaaaaaay back in the day) for Odyssey Network Inc. and the bottom line was better customer service than the rest (thus how they could offer dialup with hour based packages while the rest were doing unlimited). The owner is a good guy; just get them the info they need and you will be sorted out.
--
Hail to the Nipple-Titan.

lawrence171
Evilly Yours - Evilness

join:2001-12-24
Canada
reply to lawrence171
Greetings,

You're right. Odynet was able to assist me quickly. Perhaps if Sympatico goes bad again, Odynet will be the answer.
--
What I used to be I no longer am... God, why can't you freeze time for my sake?


dirtyjeffer
Anons on ignore, but not due to fear.
Premium
join:2002-02-21
London, ON
said by lawrence171:
Perhaps if Sympatico goes bad again,
again?
--
"The only thing more greedy than a corporation, are its customers."