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BiG_Lou

join:2003-04-20
Yonkers, NY

what can i do about slow speeds

i just got MCI about 2 weeks ago...but the 1500 down service seems to top out at 40kbps. thats just over 300 bits...a bit less than the advertised 1500. anything i can do about this?? thanks
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2.4C-Abit IS7-2x512 XMS3200-Radeon 9500 (9700 softmod)-SLK900U+92mmTornado


Soapm

join:2001-07-15
Aurora, CO

said by BiG_Lou:
i just got MCI about 2 weeks ago...but the 1500 down service seems to top out at 40kbps. thats just over 300 bits...a bit less than the advertised 1500. anything i can do about this?? thanks

How do you know you were provisioned at 1500 down? How far from the CO are you? Either way I would call them up and see what they have to say.


BiG_Lou

join:2003-04-20
Yonkers, NY

reply to BiG_Lou
i *think* i was provisioned at 1500...thats what the guy on the phone i ordered it from said

9700 feet from CO
--
2.4C-Abit IS7-2x512 XMS3200-Radeon 9500 (9700 softmod)-SLK900U+92mmTornado



Soapm

join:2001-07-15
Aurora, CO

I'd call them up and check with them. You should be 1500.


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