| |
chaveta Your modem is not staying online reliably.
Downstream power: 1.8 dBmV [DOCSIS limits -15..+15 dbmV] Carrier to noise: 35.9 dB [Normal in 30..38 dB range] Upstream power: 58.0 dBmV [Normal range 30..55 dbmV] HW/SW: HW_REV: 1; VENDOR: Motorola; BOOTR: SB4200-0.4.4.0-SCM06-NOSH; SW_REV: SB4200-1.4.9.0-SCM00-NOSH; MODEL: SB4200 OS: VxWorks 5.4 Uptime: 0d 0:00:28.87 Status: operational
Modems with upstream power of 58.0 dBmV or more are known to have stability problems. You may want to try positioning the modem off the first 2:1 split as the cable enters the house, or give customer service a call to arrange a service visit.
I recommend leaving your modem on all the time because that way you can receive automatic upgrades as well.
Jomy Downstream power: 2.2 dBmV [DOCSIS limits -15..+15 dbmV] Carrier to noise: 36.1 dB [Normal in 30..38 dB range] Upstream power: 42.5 dBmV [Normal range 30..55 dbmV] HW/SW: HW_REV: 3; VENDOR: Motorola Corporation; BOOTR: 2150; SW_REV: SB5100-2.3.2.2-SCM02-NOSH; MODEL: SB5100 Uptime: 0d 0:01:47.00 Status: operational |