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mbernste
Boosted
Premium,MVM
join:2001-06-30
Piscataway, NJ

1 edit

[COMCAST] i-Guide Part 1

I was wondering if any Comcast areas have received the new guide yet? I'm not talking about the "blue guide" that you get with the Comcast PVR, but the new and improved i-Guide from TV Guide. I know that this guide is slated to be released in the fall of 2004 and there was mention that it was going to be released between late September and early-mid October. I believe notifications in the bill have been sent to a few Comcast areas in Connecticut.
--
Comcast BBQ


pplchamp1
Great One
Premium
join:2002-01-25
East Hartford, CT

Re: [COMCAST] i-Guide

Not yet!


nascar

join:2000-02-28
Verona, NJ
kudos:1
Reviews:
·Verizon FiOS

reply to mbernste
Comcast NJ - Union/Verona

So far no.

If you refer to the site you mentioned »www.comcast.com/newguide/ it says the following:

"Your new On-Screen Program Guide, which you will see on your screen between 9/29 and 10/14, is 50% faster and still gives you access to all of the great features of Comcast Digital Cable!"

I would expect it no later than the 14th of October.



mbernste
Boosted
Premium,MVM
join:2001-06-30
Piscataway, NJ

I'm on the same system as you, so I know we don't have it yet.



ss4vegito7

join:2004-07-24
Cranbury, NJ

should be here soon



58483323
Gurt me

join:2003-06-23
Normal, IL

Can't wait til that tan guide is deleted from ALL of my boxes. Hopefully, my city will be one of the firsts. I'm sure they'll have the whole country with it by the 14th. They have two weeks, plenty of time.


neilnr

join:2004-01-03
Garland, TX

reply to mbernste
You think all areas will have it by the 14th of October. Kcharge had said for the Dallas area it could could be 30 to 45 days from September 18th. Wouldn't they have done a press release for all the areas if they were to release a product so soon and wouldn't they have sent out letters about it by now.



58483323
Gurt me

join:2003-06-23
Normal, IL

1 edit

If it's good enough for one area I'm sure it is for the rest. They've been testing this guide for a while, I'm sure if it's released to the public (»i-Guide.tv) it's good enough for Comcast.

Just like with On Demand, Comcast doesn't advertise it at ALL until it's available throughout the entire city. Comcast will probably advertise the new guide once once everyone has it... (?)


neilnr

join:2004-01-03
Garland, TX

Well New Jersey did their press release a month before about i-guide and information in the cable bill which I just got with nothing in it about it, that's why I'm saying it seems weird for other areas to deploy without a press release or some kind of letter with the cable bill. When I talked to a customer service rep the other day they still didn't know anything about it and when I emailed a comcast customer support they said by early next year. I wonder where he found that demo. I can't even find that when I typed it in on google search or when I checked the tv guide website.



JimThePCGuy
Formerly known as schja01.
Premium,MVM
join:2000-04-27
Morton Grove, IL

reply to mbernste
From the Comcast demo and what I have in my new Comcast DVR I'd say the DVR already has it.
Some slight cosmetic differences but 99% of it's there.
J
--
I am Dyslexic of Borg. Fusistance is retile. Your ass will be laminated.



nascar

join:2000-02-28
Verona, NJ
kudos:1
Reviews:
·Verizon FiOS

reply to neilnr
Comcast NJ - Union/Verona

Comcast is notorious for not informing their staff on what they intend to do. I have a contact (high up) in the Union, NJ office. He doesn't get told about STB's, Firmware, Guides, and pretty much anything to do with what is in the home until the are just about deploying it.

It is even worse for the CSR. Sometimes (most time) we know things before they do.

Maybe one day Comcast will get their act together. But as of now, with their all the acquisitions they are just trying to get all of their areas up to speed. We have had VOD now for what, 4 years (more). Some places are still hoping to get that.



nascar

join:2000-02-28
Verona, NJ
kudos:1
Reviews:
·Verizon FiOS

reply to JimThePCGuy
Comcast NJ - Union/Verona.

I'd look at this link »www.avsforum.com/avs-vb/showthre···d=449214

Especialy the PDF in regards to DVR functionality.

The new iGuide will be a huge improvement over what we now.



JimThePCGuy
Formerly known as schja01.
Premium,MVM
join:2000-04-27
Morton Grove, IL

1 edit

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said by nascar:
Comcast NJ - Union/Verona.

I'd look at this link »www.avsforum.com/avs-vb/showthre···d=449214

Especialy the PDF in regards to DVR functionality.

The new iGuide will be a huge improvement over what we now.

Well I'll tell ya. I went to the AVS forum link and from there to the demo and also looked at the referenced PDF file and I don't see ANYTHING that I don't already have in my Comcast DVR. I don't have Video On Demand yet so I can't speak to that but everything else is there.
What am I missing?
J
--
I am Dyslexic of Borg. Fusistance is retile. Your ass will be laminated.


58483323
Gurt me

join:2003-06-23
Normal, IL

i-Guide is COMPLETELY different from the blue guide.



JimThePCGuy
Formerly known as schja01.
Premium,MVM
join:2000-04-27
Morton Grove, IL

Besides the colors?
Name ONE Killer addition ??



58483323
Gurt me

join:2003-06-23
Normal, IL

I'm just saying, ALL the software will be deleted on all boxes and the new guide will be download. It's different in many ways. For one, there's no ads except one on the guide. It handles VOD better. There's a new mini guide. There's 90 minutes of programming shown. The guide is supposedly a little faster on the DCT 2000s. It handles DVR 99 times better than the blue guide. It has a timeline, season pass features, etc.



JimThePCGuy
Formerly known as schja01.
Premium,MVM
join:2000-04-27
Morton Grove, IL

Thanks



58483323
Gurt me

join:2003-06-23
Normal, IL

Comcast updated »comcast.com/newguide/. Now it says this fall. And it shows some pictures.



nascar

join:2000-02-28
Verona, NJ
kudos:1
Reviews:
·Verizon FiOS

reply to 58483323
Comcast NJ - Union/Verona

Thanks me2000 for spelling it out.

Although the links I provided CLEARLY indicate the new functionality.

me2000,

Nice catch »comcast.com/newguide/ The other day they had the guide coming from 9/29 to 10/14. I wonder what this fall means? Now till what, December 20th???



58483323
Gurt me

join:2003-06-23
Normal, IL

I'm just glad it's coming soon.

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