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dhmartyn

join:2004-10-12
Farmington, MI

[MCI] Switch to MCI from cable modem?

Hey, folks, looking for some feedback.

I have a cable modem from Bright House Networks (Farmington, Michigan) which works fine, but costs $45/month. I've had The Neighborhood from MCI for some time, but not their DSL service. Did a little checking here, and discovered I can get MCI DSL for $20/month.

What's been your experience? I'd love to save $25/month, but as it's needed for work-related stuff for both my wife and me, it's got to be somewhat reliable. Thanks.


Soapm

join:2001-07-15
Aurora, CO

My service is reliable. I only remember being down a couple of times in the year i've had the service. Tech support is no longer 24X7. I would suggest you not cut off your cable until you are completely satisfied with DSL. It varies by the area.


dhmartyn

join:2004-10-12
Farmington, MI

I appreciate that.

They're charging a $99.00 activiation fee. Were you able to get that waived, or did you end up having to pay it?



Soapm

join:2001-07-15
Aurora, CO

reply to dhmartyn
They were not charging it when I ordered the service.


fbruno

join:2000-04-06
Berwyn, PA

reply to dhmartyn
I have had the MCI DSL service through The Neighborhood for about six months. The line has been very solid. If it has gone down, I don't know about it. The speed is less than stellar, certainly nothing like cable. But, for 20 bucks you just can't go wrong.


micronian

join:2000-11-13
Paterson, NJ

reply to dhmartyn
I had optimum online, but because i'm always running bittorrent, they capped me. so i decided to switch back to earthlink DSL which is what i had before, but the deal didn't go through, earthlink said the order was rejected... supposedly MCI wouldn't allow it. so I ordered DSL from MCI. and right now it does 320/200... It sucks, I'm calling customer service.



Soapm

join:2001-07-15
Aurora, CO

said by micronian:
I had optimum online, but because i'm always running bittorrent, they capped me. so i decided to switch back to earthlink DSL which is what i had before, but the deal didn't go through, earthlink said the order was rejected... supposedly MCI wouldn't allow it. so I ordered DSL from MCI. and right now it does 320/200... It sucks, I'm calling customer service.


How long have you had the service? How far away are you from the CO?

micronian

join:2000-11-13
Paterson, NJ

CO distance

i had the service since 2 days ago, Oct 21. I'm 11,020 from my CO.


Soapm

join:2001-07-15
Aurora, CO

Ounch, you're a ways out there. I'm not sure but I think 9K is max for the max. You could wait a few days to make sure you're stable at the speeds you have then call them and beg for a little som'um som'um. It all depends on who you get as to what they'll do for ya.


micronian

join:2000-11-13
Paterson, NJ

well my CO hasnt changed since the time i had Earthlink DSL, and with Earthlink DSL, I had 1200/256 speeds. also i find it odd that others with MCI get the same 300/200 speeds. either way i shall call MCI until someone there boosts my signal or gets me to at least 1000/200 speeds.

another idea i had was to replace the phone lines on my house, i have this MonsterCable brand telephone cord, which is 25ft long, which is more than enough to reach from the aluminum box outside my house to my modem in my room, I remember when I first had Earthlink, some tech from Covad, ran my DSL line from the aluminum box outside directly to my modem with the MonsterCable I gave him. I remember I needed no filters in any one of my phones when he did that. perhaps that might boost the signal a little bit more.



Soapm

join:2001-07-15
Aurora, CO

said by micronian:

another idea i had was to replace the phone lines on my house, i have this MonsterCable brand telephone cord, which is 25ft long, which is more than enough to reach from the aluminum box outside my house to my modem in my room, I remember when I first had Earthlink, some tech from Covad, ran my DSL line from the aluminum box outside directly to my modem with the MonsterCable I gave him. I remember I needed no filters in any one of my phones when he did that. perhaps that might boost the signal a little bit more.
The device you are talking about is called a NID and the configuration is called a homerun. Search this forum and you will find all the answers you need. Basically, the filter is being put on outside so you don't need them inside.

micronian

join:2000-11-13
Paterson, NJ

hmmm, home run is done using CAT5 cable from NID to DSL modem, the length was 21ft. there is another home run to the first phone and then a splice from that phone to the second phone. i have filters installed in both phones. still i get 300/200. and i'm currently on the phone with MCI, waiting....


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