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AuthorAll Replies

Toollio

join:2003-11-17
Brazil/Cda

reply to nickz

Re: [Vonage] Voicemail mess--anyone else?

said by nickz:
I just experienced the same problem Toollio. There's an announcement on the dashboard:



Thanks for pointing out the dashboard message. It wasn't there when i started having problems, nor when I posted the message here. So obviously I'm not the only one--although the tech guy I talked to wasn't aware of any general problem.

My voicemail is working better this morning (Wed. Oct 20). Perhaps it is fixed, although I'll reserve judgment on that for the moment.


usa2k
Blessed
Premium,MVM
join:2003-01-26
Canton, MI
kudos:3
Reviews:
·VOIPo
·WOW Internet and..

Re: [Vonage] Voicemail mess--anyone else??

I saw this last night.

Toollio

join:2003-11-17
Brazil/Cda

Apparently the problems started quite awhile before the message appeared. Mine began at about 3 p.m Eastern time Monday Oct 18. It looks like that message didn't appear until late afternoon or evening of Oct. 19.

Anyway, my voicemail seems to be working now.



nickz
In A Past Life I Was Astroguy
Premium
join:2001-12-04
Hammond, IN

It's not working for me right now. I dialed VM to listen to the message that was left yesterday (of which there was no indication yesterday). I played the message and deleted it and then the MWI light started blinking on my phone. I tried calling back into VM, now it tells me that my mailbox is "in use", that I "may have been disconnected on a previous call" and to "try again in a few minutes." The web interface is giving me errors when trying to access voice mail. Today there is no message regarding voice mail issues on the dashboard. This is ridiculous.



montee4
Premium
join:2004-02-15
Chicago, IL

said by nickz:
Today there is no message regarding voice mail issues on the dashboard. This is ridiculous.

There is a note out there now. I am having the same problem. But right now I can't even get into my VM, it is saying "This message box is in use. Please try again in a few minutes" Nice!


nickz
In A Past Life I Was Astroguy
Premium
join:2001-12-04
Hammond, IN

montee4: I just got a reply from Vonage support saying that they *could* access my mailbox and that I should try again. I get the same message. I have 2 lines and one is working, the other is not. I replied asking if they checked the right one.



montee4
Premium
join:2004-02-15
Chicago, IL

I think it is fixed now. My message light has finally stopped flashing!


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