O Canada! > Canadian > Shaw > BT slowdowns in Greater Vancouver?

reply to will2k

Re: BT slowdowns?

reply to will2k
Update - 4:20AM PST

Speed Test Results: »/speedtests/48···99397916

BT Status:
10Kb Down
7Kb Up

This is unacceptable, especially since I paid my bill not more than 3 days ago.

SyS

reply to will2k
Same problem here in Toronto... with Rogers Extreme.

The funny think is the download doesn't really seem to be affected however, my upload has gone down the crapper. On torrents where i could easily up at 75KB/s... i can barely do 15 now.

I have no clue as to whats going on... but it's definitely a BT isolated issue... All speed tests i've conducted don't report anything other than the usual 4700+ down and 790+ up.

Any ideas?

-=OC=-

reply to will2k
i am in marpole, in vancouver just got a router for hardware firewall and thought that was the problem. I'm on extreme internet and bt d/l are taking literally days. And they stay yellow faces. wtf?

reply to will2k
having a router should have no problem downloading if you opened up the right ports.

So has anyone tried calling shaw and seeing whatsup?
If they are starting to block BT, i rather just cancel and switch to telus. Dont want to pay 45 bucks a month when I cant get the stuff I want.

reply to will2k
Has anyone talked to Shaw's Tech support and get the official party line on the issue? I can't because I'm using 3web. If it is indeed intentional choke on BT, I'm gonna bolt to Telus in no time.

reply to will2k
Ditto on the BT slowdowns. This all started since their upgrade/maintenance on Oct.28.

quote:

---

"As part of Shaws ongoing commitment to provide our customers with the best possible service, we will be performing maintenance and/or network upgrades in your area on October 28th, 2004 between 2:00AM and 6:00AM local time."

---

reply to will2k
Change the ports does help the download (back to green faces) but the upload is very bad... the speed is no more than 5kB/s

reply to will2k
so which ports are we supposed to open now in order to increase the speed??

I've noticed the same thing. Kerrisdale with xtreme here.

My speeds on tests are usually decent (2.5 Mbps down, 950 kbps up during the day... 4.7 down 950 up in the evening), but my BT speeds are horrible. I used to be able to get my full 625 kB/s down and 125 kB/s up if I found torrents capable of that. Now I'm lucky to get 60 down and 10 up.

I've tried:
using linux instead of windows
switching ports
bypassing the router and hooking the net straight up to my comp... again varying ports
switching bt clients
using a variety of different trackers

Nothing changes.

reply to will2k
Oh, and what's more, my friend in kitsilano with shaw regular high speed has no problems with BT at all. Seems very selective.

I'm using Xtreme and I live in the Kitsilano area. My BTs are still really slow (ever since Oct. 30th). I've tried using different clients as well, but I still have the same problem. I've asked Shaw about this and they said "There is no factor on the network which should cause a problem with BitTorrent, and Shaw has certainly not imposed limits on P2P file sharing."

reply to will2k
If it's not Shaw - Which I take with a pinch of salt. Then what could it be?

Whatever they did this weekend to make things "better" has crippled (and this is an appropriate use of the word too) many hundreds of peoples connections.

If this isn't fixed by the time i get back from swimming @ 11PM - I'm going to call Shaw and raise hell.

SyS

reply to KitsAffected
Well it HAS to be something with shaw. This many people having the exact same problem at the same time is too much of a coincidence for it to be anything else.

I agree it has to be something with Shaw. But as we all know they'll do everything they can to blame it on something else. The person who responded to me when I asked Shaw tried to blame it on SP2. He completely ignored the fact that I told him the problem started on the 30th of October when I had been using SP2 just fine for months. What we need is to get everyone who is experiencing the BT slowdowns to call Shaw.

reply to will2k
I DEFINITELY noticed a slowdown on BT this past weekend here in Kelowna on Shaw.
»Shaw slow as molasses today!

Very unusual for me to experience ANY slowdowns around here. Same as others have described, webpages seem to popup as usual but BT downloads VERY slow. It seemed to pickup around Sunday or Monday. I haven't tried it today.

reply to will2k
So what I've gathered so far is:

- This has nothing to do with physical location
- It started within 24 hours of Oct 30th 2004.
- It's cross platform & Cross client
- While Web surfing remains unaffected, BT is CRIPPLED
- There are simply too many of us to dismiss as a random occurrence.

- The ONE common denominator here is SHAW, and the "WORK" they did over the weekend.

I vote we all call shaw, when you speak to whomever is on the other end of the phone politely ask them for their NAME, Customer Service ID / # (Write this down!), the time of your call. Explain our problem, but please try and hold back the rage - I'm about ready to pop too, but it won't solve anything.

Comments, Opinions, Thoughts, and Actions are all welcome!

SyS

reply to will2k
ive called them earlier and told them the situation, and all he did is tell me to do some silly steps liek downloading from the shaw server, which I hit about 600k, but thats not the point and I said the web works fine but BT does not, then he blabbers on saying that BT is a p2p program and it depends on the other people connection, our servers run fine (600K) as you can see.

Basically its all BS, I keep telling them and he keeps on saying the same shit, I gave up and hung up the phone. I guessi m not that convincing. I think someone else should call them up and see wtf is going on!

reply to will2k
Another Doh! I thought BT is also part of EDonkey. Anyhow, what's the most common BT site y'all are trying to access? I will try to access it from DSL connection and let y'all know what's up with BT.

reply to will2k
That's kind of you, but we're talking about the acutal Torrent Protcol in terms of speed UP/Down not a static site.

If you're interested in learning more search "Bit-Torrent" on google. I think the site is bit-conjuror.net or something. That'll tell you the basics.

We do actually KNOW if it's the torrent or the connection. I tried to download "The Village Screener" from a very prolific torrent site. Just so there'd be like 250+ Seeds etc - torrent total speed was in excess of 8-900kbps. I was pulling a very very fast 3.4kbps. So I'm fairly sure it was the connection, not the torrent itself.

Cheers

SyS