Reviews:
 ·Shaw
| reply to comm3
Re: BT slowdowns? said by comm3:I have a couple of colocations around the world that I transfer files to, one of them is peer1 and one is on SFU's campus. Just in case someone thinks otherwise. Something happened, something was affecting my speeds. It might have been upgrades, it might have been packet shaping. But to say something wasn't happening, is just stupid and moronic. I live in Burnaby near Hastings and Willingdon. And my speeds have returned to normal, FTP and BT seem to be fine now. -C Last year a lot of the big universities and colleges started running their own packet shaping programs to deal with the large amount of p2p traffic that was crippling their own networks. |
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| reply to will2k
It really is having to choose between the lesser of two evils, I, being a current Telus user, run an ftp server that I use to share files between my close friends. I became quite an irate little costumer when I discovered that Telus implemented port blocking on port 21, among many others. Then I started looking into Shaw's internet options for the purpose of my server, and I came upon this thread. Also being a BT user, I have to decide which is more important, having to change my default port, or having to put up with slow torrents.
Which is right for you? |
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TELUS
join:2004-02-16
TELUS | reply to will2k
Changing an FTP port is your choice.
Throttling/Shaping data/packets is their choice.
What's your choice? |
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| reply to will2k
Its a difficult choice indeed. I am a Telus Mobility client for my cellular plan, and I'm on Telus for my internet too, and I cant stand their service, its cr*p as far as I'm concerned. When your talking to them trying to sign up for something, they're all hugs and kisses, but as soon as you sign anything, they turn into vicious little wallet sucking bastards. But from what I've read about shaw, there are a lot of angry costumers there too.
So for me, my choice is simple, stay with Telus and change some ports, for now. I stand to gain by upgrading to a business line and allowing my friends to put redirect links on my server, so that's probably what I'll do.
I know this is easier said then done, but somebody really needs to start a new high-speed ISP for the greater Vancouver area, they have a customer in me. |
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 YazdiBalsaraIm Not A Guru.. Im Just Here To HelpPremium
join:2004-02-03 | reply to TELUS
Ok Everyone has to calm down. Were all having the same problem. I have Talked to shaw tech support and came across a well spoken techie. He read all the posts and said shaw is aware of the problems its a WIDE Slow down, BT and internet use in Vancouver. Their phasing out the terayons so theres major upgrades in the VAncouver area and the following areas near van. BT wasnt so widely used as now 30 -40% of the net has slowed down in gerneral due to BT downloads. That "shaw insider guy" (or so he calls him self, was probably fired so dont listen to everything you hear.), dont believe everything you see or hear, im sure SHAW would not make their customers unhappy, theres a reason for everything. They are looking into the problem, as call volumes have risen obviously. Everyone take it easy, I am among the people who are having problems but as long as I know their doing their jobs im happy, As I always say Shaw rules, TELUS i hate, they overcharge, 1.5mbps for like $40 .. RF networks are always better than the telus networks anyways the point is everyone is having the problem so wait it out they are workig on it. Rome wasnt built In a Day. Shaw has potential.. If there was no bad there would be no good. If everything were perfect life would be boring. Ive had 7 months of excellent service im sure shaw will once again give us good service after the upgrades and all the problems are fixed.
Yazdi
"Proud to be a SHAW CUSTOMER" --
"Residential Highspeed-- DOCSIS  |
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TELUS
join:2004-02-16
TELUS | TELUS overcharges?
There's a large price and there is a large value.
Why don't you just buy fibreoptic service from Asia?
You'll pay the same amount AND you won't get to use it.
It's just like having Shaw!
Potential? Perhaps.
But everyone who waits is taking it up proverbial ass.
Perhaps you'll always stick with Shaw no matter if the outcome is good or bad.
Heck, Shaw can claim they're doing upgrades and string you along.
How many customer support representatives don't know what's going on or just lie?
Maybe Shaw is the best solution for you, maybe it isn't.
The consensus is that there is some sort of traffic shaping going on, and yet they blame Microsoft and Service Pack 2 for Windows XP.
The Shaw insider?
"Since we got threatened with a lawsuit on monday unless we deleted the posts by the supposed shaw insider (in this topic) and forked over his/her identity, it is my guess that the information is real"
"I quote: Those statements contain information that is proprietary to Shaw and have been disclosed in breach of an employer/employee contractual relationship."
Call your ISP.
Talk to a customer support representative.
Solve the problem.
If you can't solve the problem, escalate.
If Shaw doesn't admit they have a problem regarding this matter, then there is nothing you can do about it. |
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| Then why is the post still here? |
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comm3
join:2003-10-12
Burnaby, BC
1 edit | reply to UserUser
said by UserUser:
I don't work for Shaw, but I sure as hell like them a lot more than I do Telus. Look folks, cable plant service will always be better than xDSL service. Always. Simply put, there is more potential bandwidth in HFC network technology than xDSL technology. Period. So go ahead and switch to Telus. But cable is better. Cable and xDSL service all have their negatives, VDSL is being offered in a lot of places now which only helps: »/information/kb/VDSL
FTTC and FTTH will be the next big jump:
»/information/kb/FTTC
said by UserUser:
I'm not surprised that it's mostly Extreme service users who are having problems. The cute-sounding tech I talked to said that a lot of the upgrades being done right now are so that Extreme users will get their "Extreme" speeds. Personally, I don't see the point of the Extreme service-- the regular service is plenty fast for anything you'd care to do. Look, if I were you, I'd wait until all of the upgrades are complete and then I'd see what's the deal. At least, you can downgrade to the non-Extreme service until late December and see if speeds are better at that time. Well how long have you been using the internet? Extreme isn't fast enough for what I do.
However if you're just checking your email and searching
google then litespeed would suffice.
said by UserUser:
But make no mistake, I still think that Shaw is not purposefully throttling any kind of traffic. The hard evidence is just not there.
Something did happen, and this thread well named thread was created. ethereal provides the hard evidence.
-C |
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comm3
join:2003-10-12
Burnaby, BC | reply to Manatrite
What you also just described could be congestion. |
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comm3
join:2003-10-12
Burnaby, BC | reply to Nitro Fixx
Yes, the dorms are throttled and that's not where the machine was located.
-C |
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comm3
join:2003-10-12
Burnaby, BC | reply to click170
said by click170:So for me, my choice is simple, stay with Telus and change some ports, for now. There is no downside that I could ever see with running an FTP server on a non default port. |
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comm3
join:2003-10-12
Burnaby, BC | reply to YazdiBalsara
said by YazdiBalsara:Ok Everyone has to calm down. Were all having the same problem. I have Talked to shaw tech support and came across a well spoken techie. He read all the posts and said shaw is aware of the problems its a WIDE Slow down, BT and internet use in Vancouver. Their phasing out the terayons so theres major upgrades in the VAncouver area and the following areas near van. BT wasnt so widely used as now 30 -40% of the net has slowed down in gerneral due to BT downloads. Well either you didn't hear him properly or he didn't read the article, but I believe p2p consists of 30-40% of internet traffic. |
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neugePremium
join:2004-11-07
Vancouver, BC | BT alone accounts for approximately 35% of all Internet traffic according to a recent Reuters article. |
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neugePremium
join:2004-11-07
Vancouver, BC | reply to TELUS
This isn't the place to discuss how good or bad Telus is, if you're wanting to do that, try the Telus Forum.
This is supposed to be about the BT slowdowns, let's try to keep it on topic. |
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| reply to will2k
Regarding all of this discussion of Shaw GVRD network/plant upgrades...Found this little item at »http://www.rbua.org/board/viewth···TID=4170
"They should have the situation resolved in ah...lets see the last rebuild took 250 people from 1995 to 2000, so we'll say five years (60 months), 22 working days a month, 8 hours a day. So each individual invested 10,560 man hours.Those hours multiplied by 250 individuals equals 2,640,000 total man hours. Utilising a work force of 4% of the previous rebuild (eewwww! this is making my head hurt!) you might see an improvement by roughly 2108 if the current construction levels are kept. Please be patient during this time frame as these people are also working exclusively from 11PM til dawn as to keep your service interuptions to a minimum.(which was not the case in the previous rebuild.) Working in the dark is the customary levels that Shaw likes to keep its employees working so these guys will probably not know the difference!LOL "
It would appear that most of us have to look forward to a little wait. |
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1 edit | reply to comm3
Cable and xDSL service all have their negatives, VDSL is being offered in a lot of places now which only helps: »/information/kb/VDSL
Pardon me, but VDSL still has serious distance limitations. And, besides, the theoretical bandwidth in HFC networks is quite a lot higher than 50Mbits.
As for your mentioning of FTTH and so forth-- that's a red herring. I didn't make any claims about it. What does that have to do with anything? If you're going to resort to aburdities and rhetoric, you might as well allow me to call you names.
As for my claim about needing bandwidth, okay, you've got me there. I'm surprised it took so long for someone to bite. Of course there's need for more bandwidth. I know I could make use of more bandwidth. 
ethereal provides the hard evidence.
Does it? Where? Do you have some packets that have been stamped with "Hi, I'm an Ellacoya switch and I mangled this packet on behalf of Shaw Cablesystems. Have a nice day!" No? Gee, then how does ethereal provide the hard evidence? |
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comm3
join:2003-10-12
Burnaby, BC | said by UserUser:
Pardon me, but VDSL still has serious distance limitations. And, besides, the theoretical bandwidth in HFC networks is quite a lot higher than 50Mbits.
VDSL does have serious distance limitations, but we're talking about the GVRD, not kamloops. VDSL is great for heavily populated areas, like downtown for example, and its already being provided by certian companys in the GVRD.
said by UserUser:
As for your mentioning of FTTH and so forth-- that's a red herring. I didn't make any claims about it. What does that have to do with anything? If you're going to resort to aburdities and rhetoric, you might as well allow me to call you names. Yes, it was a red herring, however you will see FTTH in the near future, and it shouldn't be overlooked.
said by UserUser:
ethereal provides the hard evidence.
Does it? Where? Do you have some packets that have been stamped with "Hi, I'm an Ellacoya switch and I mangled this packet on behalf of Shaw Cablesystems. Have a nice day!" No? Gee, then how does ethereal provide the hard evidence?
I have been using torrentbits.org for quite some time, and it runs on the old warez ratio system, which I like. You have to seed or you can't download.
When this so called "problem" happened I wasn't able to upload anything and sometimes it would spike to 0.5Kb/s. I then decided to transfer from my home shaw connection which is extreme to my colocation that is has BigPipe as a peer. I ran ethereal and a tracker on the freebsd machine, and found that there were some packets being dropped or failing the hash checks.
I have always found games to be perfectly fine... |
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 capdjqThis YearPremium
join:2000-11-01
WetCoaster | I'm on Shaw Xtreme. Basically the service has been very good. But my last two large torrent downloads have been slower than molasses. I, too, blamed Shaw until I found all people downloading those particular torrents complaing about slowness. I had a great speed last night (about 55 ). Otherwise its been 5-10 kB/sec.
Maybe the torrents are giving problems. Not enough people continuing after completing their downloads.  |
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| BT is not the only program affected. Emule and some others are also phucked. |
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| reply to UserUser
ethereal provides the hard evidence.
Does it? Where? Do you have some packets that have been stamped with "Hi, I'm an Ellacoya switch and I mangled this packet on behalf of Shaw Cablesystems. Have a nice day!" No? Gee, then how does ethereal provide the hard evidence?
I don't think it does either, since the packets are being filtered past the cable modem and beyond the range of ethereal. However the circumstantial evidence is quite strong: simultaneously a large number of people in Vancouver found their upstream BT drastically reduced and many have noticed that BT peers have been choking them.
Even more conclusively, I personally have found that if I run through a VPN to a non-Shaw network everything is back to normal. This goes for SIP (ichat AV) as well as BT. There are explanations for this other than that Shaw is traffic-shaping (or packet-filtering), but they are exceedingly unlikely. |
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