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| reply to will2k
Re: BT slowdowns? ShawInsider:
Does this only affect those with DOCSIS modems? If so, I'd like to know if there's a way to switch to the old blue modem. I'm confused as to why this problem so unevenly affects users. I can't get my connection to go above 10 kB/s, and I'm averaging less than 1kB/s. Yet Silverpig is now getting relatively good speeds. Why has Shaw limited the uploads so severely?
I can understand the need to fix the problem, but this is overkill. I'm sure that many of us would pay more for more bandwidth, and I bet the SOHO plans and such have the same problem. If there was another service provider that allowed more bandwidth, I'd sign up in a second, but we're a little limited here in Vancouver. | |
| This is not a DOCSIS issue. The question is what hubsite you are at and if there is an Ellacoya installed. Being in North Vancouver (vn.shawcable.net), you should have had an Ellacoya installed in the hubsite there recently, like last 7 days. Apparently the Ellacoya can sniff out P2P packets posing as HTTP; a rumor I heard. The higher ups were very happy with this, as it saved over $2 million in expanding the HFC (Hybrid Fiber Cable) plant (which is of course the proper solution to congestion - build more roads rather than force people to use small cars).
Some hubsites are Terayon proprietary; others are DOCSIS compliant. Some hubsites have both; I don't know which of the top of my head.
As for Silverpig, as he is a member, his resolution xx.shawcable.net is not visible to me, so I don't know.
Note: this would also affect Business Cable Modem users who do lots of P2P, which is a legitmate use. I don't know how many SOHO would fall into this category. This does not affect companies with T1, 10mbps, 100mbps, or random other sizes, of peering or transit internet services, as these are not fed through the Ellacoyas.
As for a work-around, I don't know. This affects me too, in that I used to be a P2P junkie. I'm about to become PVR junkie. I've discovered that there is more to the internet than P2P, and there's more to P2P than porn. I hope that we can convert you to perhaps streaming online video, and maybe that way retain you as a somewhat disgruntled customer. Sorry to be the bearer of bad news. Silver lining: the rest of your online experience should be faster; is it? | | |
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| To: ShawInsider
so, do you know if shaw is going to stick with this "Ellacoya" or not? if they are, i am switching,
and YES, BT occupies most of my internet experince, other internet experience like gaming and browsing doesnt require high bandwidth anyway... BT is more than just porn, it's what i use to download games, movies, long long long series of anime, etc... | |
| reply to ShawInsider
C'mon, I'm more than just a disgruntled customer now. 
The reason why I'm angry is because Shaw advertised a service and they gave it to their customers. Now they're modifying that service and it's no longer the same. Obviously with Shaw Extreme, they have bitten off more than they could chew in offering this service to the public and now the customers are paying the price that Shaw doesn't want to. What else could I be except dissatisfied at this point? With this and the fact that at least half of Shaw's tech support/customer service reps suck, I'm going to just switch providers out of spite.
Well I guess that's a whole entire different issue but I'm pretty tired of having the problem blamed on me all the time. I understand that they might get a lot of phone calls from stupids who don't know how to turn their computer on but that's simply no excuse. I'm sure many in this forum would agree. Anyway, I digress.
As for P2P being linked to porn, I think it'd be more accurate if just THE INTERNET was linked to porn instead.
As for the rest of my online experience being faster goes, I'm not really sure that it's faster. I'd be inclined to think that it's actually going slower than it was a week ago.
The BT utilized bandwidth actually caused people to have less than impressive internet experiences? Maybe that was just from Shaw overloading the nodes in certain areas. Or it was them doing something else that was just infinitely stupid because they can't make effective predictions or wipe their asses properly. Excuse me for that comment, but please understand that everyone that I've talked to from Shaw had an IQ lower than my dog, and even then I'm being insulting towards my cute cute dog.
Bottom line: Shaw is effectively trying to change my internet usage habits and I don't want to. If my internet usage was abusive or violating any part of the agreement that I have with them, why wouldn't they address that with me individually? Again, it's because they've bitten off more than they can chew. They didn't realize that BT is such an effective method of file sharing and as a result we have Shaw here trying to do some damage control.
Shaw needs to stop trying to force-feed BS. | |
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