 TELUS join:2004-02-16 TELUS | Lies. It's bad enough that Shaw has to use this..... But it's worse when they blame this on [Or openly lie and point the finger at] Microsoft [Windows XP SP2]..... Yes, they blame this on SP2.
As suspected and even compounded by an 'Insider', this is only going to get worse as Shaw's customer base starts to investigate or notice service levels/quality degrading.
For all of those who haven't used Shaw, I'll outline a few things which myself and other users have experienced.....
-They lie about competitors -They say one gigabyte per day of bandwidth transfer is MORE than enough -They lie about service levels -They make promises that they can't keep
Shaw hasn't been this way before, granted.
They used to offer a solid connection of 650KBPS around five years ago.....Then every year it seems to drop.....550/450/300KBPS or so.
Of course, this is still dependant on area, but probably the largest concentration of Shaw's customer base [GVRD] is getting screwed. |