| reply to med1234
Re: [Primus] Is Lingo Any Better Lately - Yes I guess I'll echo the sentiments on Lingo. I have been with them for about 3 months and it has been great service. No real issues with connections and I call UK a lot so price/features is what makes Lingo stand out for me. If you don't need the western Europe calling then there are plenty of other options but even so Lingo has been pretty reliable for me. I don't have my local number ported yet so very limited experience with incoming calls.
As Doug noted you might have to spend some time getting your network/router and other setups to play nicely but there's plenty of info posted here about how to troubleshoot as well as what successful setups have been used. I also monitor my Lingo constantly - last thread on that topic is »[Primus] Lingo Updated BAT to Send E-Mail Alerts
The only real issues I have is with the LNP - 2 months and still no port of my number and more annoying is the total lack of info. It's done for Lingo by Level 3 and seems there's no way to get an interim status. Still that's my bad luck as others have had numbers ported OK.
I'd suggest giving it a try. Just watch for the 30 day trial terms and make sure you follow them if it doesn't work out because they have a cancellation fee of $39.90 or something if you don't keep service for 1 year after the trail period ends.
Simon |
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| I've had Lingo since Oct 22 and have had no issues with the calling. My main gripe is that they don't have the same billing features as Vonage does. Vonage has a neat feature that prices each call by the number dialed, Lingo does not. Also the internet portal for Vonage is much better than Lingo.
I was told via email that my port of telephone number from Vonage is not going to work. They said this, "we are unable to move your existing number to Lingo as it is outside of our network coverage."
What does that mean to the layman? So why was I paying for a portability fee previously?
So it looks like I will have to notify people of my new number... |
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| Thanks to all that responded, I think I am going to make the switch.
One last question, I have asked Lingo sales and tech support and have a hard time believing their answer. Is their 911 service e911 or does it go to a local PSAP. Their TOS says that's how it works but tech support told me it goes to a Lingo dispatcher who will have you address and phone number (don't believe it). Sales say it is true e911, do not believe that either.
Any first hand, experience would be helpful.
PS: Level3 is the Packet8 local carrier for me and so it is for Lingo, I should expect the same quality of calls? |
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ceocio
join:2004-04-16
Columbus, OH | No, afaik, it's not true e911,as is stated in their terms. Have never had the need to use 911 but your call may or may not be routed to the proper local 911 emergency call center. Actually, iirc, there's only 1 provider, packet8, that can provide true e911 (so they say), with extra cost though. |
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