| reply to med1234
Re: [Primus] Is Lingo Any Better Lately I just got Lingo and no real complaints, except one. Whenever someone calls my Lingo phone number (temporary number while awaiting transfer of old number), they are required to input 1 + the area code, then the seven digit number. This applies to people calling locally (which was not the case with standard telephone service). I called Lingo customer service and one guy said there was a problem and they would look into it. Another guy (I asked the same question when I called about a separate issue) said it was normal and simply the way Lingo worked. Has anyone else experienced this? What is the right answer?
Thanks. |
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| new2lingo, make sure you are in the proper rate center. my guess is they assigned you a rate center in the same area code, but that it is long distance to the people who have to dial "1" first. Just because it's a Lingo number should not mean they have to dial 11-digits. |
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ceocio
join:2004-04-16
Columbus, OH | reply to new2lingo
If your number is local to them, your friends should be able to just dial 7 digits. That's how it should work. Even outgoing 7 digits dialing is supposed to work too. You should be able to dial xxx-xxxx to reach your local friends, without area code and 1. |
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