said by DOStradamus:I used to live 3500 feet from the CO, and had 6000/608K service that tested regularly "5000/501" using the speed test tool here.
I moved a month ago. My nightmare began. I live 6500 feet "as the crow flies" from the CO, and a third party estimated my loop length at 8500 feet. NOT SO sez SBC/ASI via my ISP, claiming I'm 19,000 feet away, capping me at a piddly 768/384k!
I talked to an SBC tech that was doing some work nextdoor, the night before last, and asked him if he could come up with a route that could total 19,000 feet. "Goes down to Third and over", he said, " that has to be wrong."
I wish I knew where "the buck stops".
he could be right, the only way to disapprove of him is by use of advanced modem like 2wire home portal, or 4060 speedstrem, it sure can measure distance! mine alway says 4500-5000 LOL I guess 5000 would be a safe bet 
