Re: Strange Musicmatch Jukebox 10 Issue? in Software http://www.dslreports.com/forum/r12173668 en Tue, 10 Nov 2009 12:40:29 EDT Tue, 10 Nov 2009 12:40:29 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,13959494 anon : :( Hi I just installed version 10 previously had version 9-free version. I am stuck with the shellconhiddenwindow not responding when turning off pc, just as you were. I unchecked the mim.exe in the start up panel and the shellconwindow problem went away. My question now is, as soon as I open MMJB 10, the mimboot starts by itself and then I stuck with the same problem. How can I get around this? Should I re-check it each time before opening and then closing MMJB10? Is there a better way that anyone has figured out?
Thanks a bunch,
Shelley
Windows XP SP2.]]> http://www.dslreports.com/forum/remark,13959494 Fri, 22 Jul 2005 16:13:55 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,13946542 anon : hellow passerby,

i have read your information...i give you de information what you are searching about.. :

Process File: mim.exe
Process Name: Musicmatch Jukebox Process

Description: mim.exe is belonging to the Musicmatch Jukebox software. Musicmatch Jukebox is a multimedia application supporting most known media formats. This is a non-essential process. Disabling or enabling this is down to user preference.
For More Info About mim.exe - Get WinTasks 5 Pro Now!

Author: Musicmatch
Part of: Musicmatch Jukebox

System Process: No
Application: Yes
Background Process: Yes
Uses Network: No
Uses Internet: No
Hardware Related: No
Memory Usage : N/A ( Free Up Memory )

Spyware: No
Adware No
Virus: No
Trojan: No
Security Risk (0-5): 0
Block/Remove: use wintasks pro 5]]> http://www.dslreports.com/forum/remark,13946542 Thu, 21 Jul 2005 06:13:12 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,13946105 steve1a : I wish, especially for the Pro customers.
I tend to blame the success of iTunes and the competiton for these other paid cash cows that spun this bloated frenzy ... the less is more/ if it ain't broke has caused me to roll back to earlier versions of MJB on several other of my systems.
--
Got a VAIO? Visit the Village: »www.vaiovillage.com]]> http://www.dslreports.com/forum/remark,13946105 Thu, 21 Jul 2005 02:34:36 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,13946064 TMAB2003 : :huh:Oh man! that is still a LOT clumsy! There must be a permanent solution to this thing!:o

Can't we get MusicMatch's attention on this issue?:(]]> http://www.dslreports.com/forum/remark,13946064 Thu, 21 Jul 2005 02:20:41 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,13946049 steve1a : Aha...
I guess I've developed my personal workaround without really thinking about because of all that bloated on line / library / album info / purchase etc.
I have my settings as above not showing the Library when opening MJB ...
Then for access I chose File/Open and access the Library/Playlist or whatever from there and to view track tags I then right click the selection and chose Edit Track Info to view the basic tag info, lyrics etc. for the track ...
Still rather clumsy but avoids a lot of the other bloat crap.
--
Got a VAIO? Visit the Village: »www.vaiovillage.com]]> http://www.dslreports.com/forum/remark,13946049 Thu, 21 Jul 2005 02:17:16 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,13945830 TMAB2003 : oh hey! thanks for the reply...but the issue has not been solved...:(

I am not sure if I made myself understandable though...umm...here's what the problem is...:

say, I am playing some music from the playlist.
I have the library open.
I want to see the lyrics of my song, so I click on NOW PLAYING. But, instead of my track tags, some online page comes up...of course I can go to View>Now Playing (track Tags) to see my track tags, but going to the view menu every time is a BIG pain in the backside...MMJB seems to take for granted that I am online...

I don't have anything, except the playlist, player, and library open by default...so I don't quite get where the resizing comes in!:hmm:

well, this is just one of my MMJB blues...the mouse wheel bug is ANOTHER BIG PITB (pain in the backside!:p)

Expecting all your help! Thanks in advance!;)]]> http://www.dslreports.com/forum/remark,13945830 Thu, 21 Jul 2005 01:25:25 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,13945631 steve1a :
said by TMAB2003 See Profile:

One more thing!!! I always want the NOW PLAYING option to display the track tags...not some online junk i don't care about...any way to do that?:hmm:
In the View Dropdown only check (whatever) Player View and Current Playlist Window... if the Online Media etc. Window won't toggle off.... go to the bottom bar of that pane until you get a resize pointer and drag it up until it basically becomes a single bar ... then if you close MJB and reopen it should be gone....
It is a real pain that if you open any of these other options components the player splits apart and you basically have to go through a reassemble to get a more compact single docked view ... this also seems to happen by default when you upgrade...
--
Got a VAIO? Visit the Village:
»www.vaiovillage.com]]> http://www.dslreports.com/forum/remark,13945631 Thu, 21 Jul 2005 00:49:41 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,13940599 TMAB2003 : One more thing!!! I always want the NOW PLAYING option to display the track tags...not some online junk i don't care about...any way to do that?:hmm:]]> http://www.dslreports.com/forum/remark,13940599 Wed, 20 Jul 2005 15:04:10 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,13939915 TMAB2003 : QUOTE: "1)Musicmatch crashes if I attempt to use my mouse wheel to scroll"

Let me bring that old post back...I am experiencing this REALLY annoying bug...no other probs...start-up is ok...and runs pretty fine...

I am a HEAVY user of the mouse wheel...and had to struggle a bit to find out exactly what was causing the MMJB to stop responding...(cos I hardly notice when I am turning the mouse wheel)

a roundabout way to remove the non-responsive state:
maximise the mmjb window and then restore it...

the playlist window suffers from the same prob...scroll with the wheel and the tracks disappear...maximise-restore..they reappear!!!:huh:]]> http://www.dslreports.com/forum/remark,13939915 Wed, 20 Jul 2005 13:49:12 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,13334215 etybagem : I uninstalled MMJ10 using the add and remove software on XP. On rebooting several screens pop up with the message "mim.exe entry point not found", each followed by long entries of what seems like gobbledegook, i.e. a mix of letters, numbers and symbols, and the message 'the procedure entry point in the dynamic link library COREDll.dll could not be located.'
Clicking OK on each box lets me into XP, but the CD autostart, Help and Support, and restore system functions (and possibly other functions) seem to be disabled. I can only presume that this is down in some way to uninstalling MMJ10.
Has anyone else come across this problem before, and, if so, how did you fix it please?]]> http://www.dslreports.com/forum/remark,13334215 Thu, 05 May 2005 03:10:53 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12914380 anon : Spyware?]]> http://www.dslreports.com/forum/remark,12914380 Tue, 15 Mar 2005 09:52:58 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12914055 jdmatl :
said by theblonde07 See Profile:

Like a lot of you, I had numerous issues with MMJB V. 10. I had purchased V 10 after having stayed at 7. for several years and what a sorry disappointment V. 10 was, buggy and missing some of the features I had enjoyed in previous versions....the one that was missing in V. 10 that I missed the most was being able to have multiple libraries. After installing V. 10, I tried to like it, but I just can't and I'm having a lot of issues on my puter that are related it seems. I just went back to V. 9 and I feel better all ready. Has anyone else noticed that they didn't even update the help files for V. 10 on the website? I miss the days when it was a much smaller company.
9, heck you are a rebel. I fell back to version 8! 9 still wants to phone home upon start and makes it slow and sluggish.

Version 10 is HORRIBLE! It has to rank up there with RealNetworks super "spam" package they push on you when installing RealBadBigBuggy Audio Version 10/11/12/ whatever! :) ;0 ;)]]> http://www.dslreports.com/forum/remark,12914055 Tue, 15 Mar 2005 08:54:22 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12914022 pratzert : I tried a dirty reinstall yesterday and got the message "mim.exe - Could not find Entry Point" into DRMCLite or something like that.

But it did not good. I still could not create an account, Use the On Demand, Radio or "Now Playing" features at all. Just keep getting the Hourglass. So it's GOT to be something about the load and path installation problem. But WHAT ? WHY is it a problem ? So far, I've had no real response from MM Support. I have gotten an email from them asking me for the same information I sent to them when I requested tech support. Why can't they let me TALK to a Live person so I don't have to keep sending the same information over and over. I could describe things much quicker.
Obviously it's not just me. I would think Yahoo would throw all it's power behind getting these issues resolved since they just spent a bundle buying MusicMatch. They just bought a product that everyone is going to drop like a hot potato with all it's bugs.
Tim]]> http://www.dslreports.com/forum/remark,12914022 Tue, 15 Mar 2005 08:46:08 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12903945 anon : Im also having v10 issues. Ive noticed at times cpu usage is going crazy, there are mm exe's in the TM which i dont know what they're doing, there is a *.musicmatch.com entry under my trusted sites in IE which i never put in there, i have DCOM errors in my event viewer that after going through the registry come back to mim.exe - in other words v10 sucks, i downloaded it so that i could rip cd's faster but i think ill be more patient now and go back to another version. thanks all.]]> http://www.dslreports.com/forum/remark,12903945 Mon, 14 Mar 2005 00:02:59 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12895138 theblonde07 : Like a lot of you, I had numerous issues with MMJB V. 10. I had purchased V 10 after having stayed at 7. for several years and what a sorry disappointment V. 10 was, buggy and missing some of the features I had enjoyed in previous versions....the one that was missing in V. 10 that I missed the most was being able to have multiple libraries. After installing V. 10, I tried to like it, but I just can't and I'm having a lot of issues on my puter that are related it seems. I just went back to V. 9 and I feel better all ready. Has anyone else noticed that they didn't even update the help files for V. 10 on the website? I miss the days when it was a much smaller company.
--
You can't have everything, where would you put it?]]> http://www.dslreports.com/forum/remark,12895138 Sat, 12 Mar 2005 15:50:13 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12894501 pratzert : I also have upgraded to V.10 and have had problems. After uninstalling it and reinstalling it 3 times, it clugs along... BUT... I cannot create an account Nor will the "Now Playing" feature work. When I click either of them, an hourglass appears and won't go away. But I can still play music and look at my libraries etc.
The oddest thing about this is... I have the SAME computer at work with the SAME operating system ( WinXP Pro SP2) with all the same firewalls and software and V10 WORKS FLAWLESSLY on my work computer. So now, I have to figure out WHY it works fine on one and not the other. I would think it has something to di with some sort of security setting but don't know what in the world to look at. I have tried disabling all firewalls and it's still the same.
Anyone have any ideas or suggestions what to look at?
Thanks, Tim]]> http://www.dslreports.com/forum/remark,12894501 Sat, 12 Mar 2005 13:08:34 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12874428 anon : Re: mim.exe problems:
My Thanks to all within the forum who pointed me to the identification and solution of a problem which plagued my system over the past several months. I suspected the mim.exe application when my computer refused to shut down and the pop-up window “mim.exe shutting down” appeared. When I googled “mim.exe” I was guided to your forum.
You may be interested to know that my problems extended to my media (compact flash) card reader causing it to hang up and necessitate a manual shutdown. It also affected the Windows Device Manager (WDM). It would cause the WDM to hang up – also necessitating a manual shutdown. My son, a software engineer, suggested that it was possibly associated with MMJB’s portable device manager as found in MMJB version 10. Meerly deleting mim.exe or mimboot from your computer will not provide a permanent fix.
My solution to the problem was to uninstall MMJB 10 and revert to version 8.20.0131. (You can go back further if you wish.) Thankfully, you good folks provided me with the link to download the archives. This process required only 10-15 minutes. The only thing I had to struggle with was how to update to the “plus” version since I have a paid life time free upgrade promise. If you read all the screens carefully, they will direct you where to enter your registration key. If you have problems, contact support (best done through their “help” option) for detailed instructions. I would also suggest letting their support folks know of your disappointment with version 10.
All of my previous problems have now been solved! Yes, there are some shortcomings for those who wish to download music through MMJB and use their portable devices, but for me that loss is minimal compared to the headaches of version 10.

Pete
Duluth, MN]]> http://www.dslreports.com/forum/remark,12874428 Wed, 09 Mar 2005 22:57:10 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12854802 howie : Here is a link to Musicmatch versions 7-10:
»partners.musicmatch.com/archive/
--
"I'm as sure as I can be... without any, you know, proof!" - Adrian Monk]]> http://www.dslreports.com/forum/remark,12854802 Mon, 07 Mar 2005 23:34:38 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12852905 anon : Thanks alot guys, after some Googleing I came across this thread. MM worked fine for me until 10, I had all the same problems you guys did and initially thought it was just me until some further research. I've e-mailed MM and still have not even so much as had a form letter response.

I don't want or need MM indexing my drives and accessing the web without my knowledge. If I want to add music to my library it should be MY choice, not Yahoo's. Well, here is a link for MM 9.0 if anyone needs it. I'll be sticking with 9.0 until they force me out of it in which case I will find another app to use.

»www.mpex.net/en/software/downloa···tch.html]]> http://www.dslreports.com/forum/remark,12852905 Mon, 07 Mar 2005 19:21:38 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12816065 anon : Afail, thanks for the suggestion. Unfortunately, it didn't work for me.

I downloaded the pstools and made a batch file, but I still have the same problem. The batch file executes, it tries to open MM, the splash screen comes up, the chimes sound, but MM never opens.]]> http://www.dslreports.com/forum/remark,12816065 Wed, 02 Mar 2005 21:42:40 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12801293 Annorax : It most likely access the internet to do a lookup for SuperTagging the tracks that you're ripping.

Doubt there's any deep dark conspiracy.

Annorax]]> http://www.dslreports.com/forum/remark,12801293 Tue, 01 Mar 2005 12:48:51 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12794306 anon : I found this site on a google search for mim.exe
I am also getting the mim.exe shutdown errors & the shellconhiddenwindow shutdown errors. Thanks to all for the links to oldversions.com & the MM archive links to old versions. Also I was unaware that MMJB is now owned by Yahoo & would not have purchased the ver.10 & lifetime upgrade had I known that. I predict alot of spyware in the future as posted in the first email reply from "Shannon @ MMJB" I have been using MMJB for many years & bought a 1 time upgrade back on version 4 or 5. I have always been able to upgrade with that old Key but remained 1 version behind the latest version until version 8.2 came out. I subscribe to radio & was given the "On Demand" free upgrade to my radio subscription. Yes, I had to upgrade the version 10 for the on demand fetur to work, so it was kind of a forced upgrade on me. I love the on demand feature!

IMO I see yahoo working harder on making bugs than fixing the current issues.

With the archive accessable... what is the oldest version I can use & still have my on demand. I think it is 8.2 as that is where I was cut off with my old key.

Thanks to all for the info provided here.
Nick]]> http://www.dslreports.com/forum/remark,12794306 Mon, 28 Feb 2005 17:30:07 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12755469 anon : I also have the white dot with my MMJB ver10. And when I turn my computer off, it takes longer than usual because it has to shut down a program called "ShellConHiddenWindow" that seems to operate in the background. There's now an error message that pops up whenever I turn on my pc ever since I downloaded their latest update that makes it easier to synch MMJB10 with my mp3 player.

I don't mind there being a dot that small on my screen, but I don't want mim.exe or any other unnecesary processes to load up automatically every time I turn on my computer. Thanks for showing me that "newer" doesn't always equal "better".]]> http://www.dslreports.com/forum/remark,12755469 Thu, 24 Feb 2005 03:34:33 EDT 8.0 SKINS http://www.dslreports.com/forum/remark,12753997 anon : on the whole 8.0 issue...when i used to have it there was a black and red skin that i used and i really liked it...now not only can i not find that skin but i cant find ANY free skins for the 8.0
does anybody know where some are located?

email me at anapollosun@hotmail.com if you have a link or idea

thanks for everything...especially that oldversions.com link!!]]> http://www.dslreports.com/forum/remark,12753997 Wed, 23 Feb 2005 23:08:12 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12672076 Anonymous :
said by FDM80 See Profile:

Well, I think one of the things that is sent every time you start up musicmatch is your Key. They implemented the key check at startup back with v8. Of course the only reason for the check is to see if you have a warezed key.
Plus 7.5 was a really great player. Things went downhill ever since then. It's pointless to waste a lot of time improving or implementing warez protection and forget about the actual software.

Now warez people use cracked .exe files instead of keygens. :uhh:
--
]]> http://www.dslreports.com/forum/remark,12672076 Mon, 14 Feb 2005 21:10:10 EDT Re: Little White dot...MineSweeper CHEAT http://www.dslreports.com/forum/remark,12671807 anon : I've been having problems with MMJB overloading MY cpu...
taskmaster says that mim.exe is using 80% of my 3.06HT P4-
inspite of Seti@home using 96%-
Anyway... that LITTLE WHITE DOT is sometimes used as a CHEAT for MS Minesweeper- open Minesweeper, type 'XYZZY'
and hold SHIFT key for ONE second- then you get a little
white dot when your cursor IS over a mine-or is it the other way around,-Haven't cheated in a while.
Going to try to go back to MMJB 9.0- I don't use internet
music- I just have TOO many CDs]]> http://www.dslreports.com/forum/remark,12671807 Mon, 14 Feb 2005 20:42:31 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12658553 afail : i use my trick here at home, but the only thing i changed since i posted was the pskill lines below when i load the program because my script did not exit musicmatch if i had it running for a long time (it timed out)]]> http://www.dslreports.com/forum/remark,12658553 Sun, 13 Feb 2005 11:51:19 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12652651 anon : Has anyone tried afail's suggestion? I would really like to use all of the functionality of "On Demand" in MMJB 10+, but I am really leary of going through the whole install upgrade, uninstall, reinstall 8 routine AGAIN!

Thanks!]]> http://www.dslreports.com/forum/remark,12652651 Sat, 12 Feb 2005 15:44:03 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12652505 afail : Here is a temporary solution for the loading issues and mim:

download pstools »www.sysinternals.com/ntw2k/freew···ls.shtml
extract it to c:\pstools

create a file called mmjb.bat in notepad and paste the following:

c:\pstools\pskill -t mim.exe
c:\pstools\pskill -t mm_director.exe
c:\pstools\pskill -t MM_TDM~1.exe
c:\pstools\pskill -t MMDiag.exe
c:\pstools\pskill -t mmjb.exe
"C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmjb.exe"
c:\pstools\pskill -t mim.exe
c:\pstools\pskill -t mm_director.exe
c:\pstools\pskill -t MM_TDM~1.exe
c:\pstools\pskill -t MMDiag.exe
c:\pstools\pskill -t mmjb.exe

change your shortcut for MMJB to point to the script

Mod edit: .exe file removed, replaced with link to source]]> http://www.dslreports.com/forum/remark,12652505 Sat, 12 Feb 2005 15:18:07 EDT MMJB 9/10 no connection http://www.dslreports.com/forum/remark,12648586 anon : Has anyone had an issue with MMJB 10+ not being able to make an internet connection? The connection works fine with every other application, but MMJB won't let me log in, view my account, access the radio, the store or on-demand. "Tech" Support has No F[reaking] Clue. I uninstalled 10, and installed 9, same deal. I uninstalled 9 and installed 8(.20) and it works JUST FINE!

If you are below 8.2, PLEASE be careful upgrading!!!]]> http://www.dslreports.com/forum/remark,12648586 Sat, 12 Feb 2005 00:11:56 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12646168 Steely : I'm still using 7.50.1026 (Plus) on my main box. With that whole library of past versions now available for downloading (thank you jdyp, by the way), is there any particular version worth upgrading too? What does, say, version 8.2.0131 have or do that my present 7.5 version doesn't? And what makes version 9.00.0159 the *best* yet? Just curious. ]]> http://www.dslreports.com/forum/remark,12646168 Fri, 11 Feb 2005 18:45:08 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12645228 howie : Thanks for the older version link... I saved it. :)
I don't have the issues you have, but do get the now infamous "dot" as well as mim.exe error messages.
They can keep version 10. It's so buggy they should include a can of Raid!
--
"I'm as sure as I can be... without any, you know, proof!" - Adrian Monk]]> http://www.dslreports.com/forum/remark,12645228 Fri, 11 Feb 2005 16:50:37 EDT Musicmatch 10 - Too many bugs! http://www.dslreports.com/forum/remark,12645037 anon : I’ve used Musicmatch since version 8 and I found version 9 to be stable, although only 3 very ugly skins were available (incidentally, anyone know how to get hold of some other skins for version 9?). I recently updated to version 10 and have since experienced so many problems that I’ve reverted to 9. The last reply I received from Muscimatch tech support is as follows :-

Hello,

Thank you for your reply and additional information.

We have forwarded the details regarding the trouble you are having to our product development team for further analysis and review. If they are aware of a solution or workaround, we will get back to you with their recommendation immediately. Otherwise, your issue will be tracked in our database and we will let you know as soon as we have a solution for the difficulty you are experiencing.

The bugs I’ve found so far: -

1)Musicmatch crashes if I attempt to use my mouse wheel to scroll
2)Cd playback is heavily distorted for the first 20 seconds
3)Certain play-lists cannot be re-loaded

Has anyone else experienced any of these?

Despite the bugs, and not even taking into consideration that Ipods are no longer supported, the fact that Musicmatch 10 no longer supports multiple libraries is enough reason for me to revert to 9.

Having paid the lifetime membership, I just hope Musicmatch 11 is free from these problems. Until then it’s ugly but functional version 9 for me.

If anyone is looking for old versions of Musicmatch then this link tech support provided me with is an archive of all versions after 7.00.0149 : -

»partners.musicmatch.com/archive]]> http://www.dslreports.com/forum/remark,12645037 Fri, 11 Feb 2005 16:31:18 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12644817 rob0809 : Have there been any updates recently? Has anyone noticed any improved functionality? (i.e. the application actually starting and exiting properly)]]> http://www.dslreports.com/forum/remark,12644817 Fri, 11 Feb 2005 16:04:36 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12611750 anon : Just found that the latest version (without the white dot) has yet another "feature";) If you've already started MM, you can kill the mim.exe from the task manager and MM v10 will still continue to run (regardless of whether or not your logged in). Now you get a lovely C++ Runtime error when attempting to mouse over or select the "Options" menu item. Killing the error window kills the player :(

Another thought on that darn dot....if you take a look in the Music Match program files, you'll notice numerous 1 pixel .gif images, and well as 1 pixel blank .html pages in the HTML and Graphics directories. Is it really gone...or merely now a transparent .gif?
]]> http://www.dslreports.com/forum/remark,12611750 Tue, 08 Feb 2005 01:49:54 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12590664 vslape : I have had a problem with MM 10 not re-loading without re-booting my computer. I found out that mim.exe will not stop when you end Music Match 10, and blocks it the next time you try to load it without a reboot. I have to go into task manager and manually end the task. Below is the stupid E-Mail replies from Music Match support on the issue

DFX installed alright, but will not run until I re-install musicmatch:

I re-installed musicmatch 10, and got the upgrade to musicmatch10 plus, and it doesn't recognize that I have DFX. It only shows the option to download sound enhancements.

Also, after reinstalling and playing, then closing the program. It will not reload. I get the musicmatch 10 splash box for a while, then it goes away and the program won't load.

I restarted my computer and got the message in task manager that it cannot
> > end \'ShellconHiddenWindow\'. I had to manually end the program that would not end.

Upon restart, musicmatch 10 would load and run. After closing the program, and then ending the process mim.exe in Windows Task Manager, musicmatch 10 would load again with no problem. This also fixed the 'ShellconHiddenWindow' problem on shutdown/restart.

It seems that the process mim.exe that is loaded in the system by musicmatch 10 is the problem. It won't end after the program is closed. And also it won't end on shutdown.

v/r

-----Original Message-----
From: DFX Support [mailto:dfxhelp-2@fxsound.com]
Sent: Friday, February 04, 2005 1:48 PM
To: Vernon A. Slape
Subject: Re: Other (describe below)

Hi,

After you uninstalled Musicmatch, did you then try to install DFX?

Thank you,
DFX Support
Power Technology
»www.fxsound.com
----- Original Message -----
From: "Vernon A. Slape"
To: "'DFX Support'"
Sent: Thursday, February 03, 2005 3:43 PM
Subject: RE: Other (describe below)

> Upon uninstalling DFX, the problem still persisted.
>
> On trying to uninstal Musicmatch, I got the message that the program
> could not be uninstalled because it was running. It was not running,
> and I had rebooted my computer.
>
> I had to end the process min.exe in order to uninstall Musicmatch.
Minboot
> executes upon startup and I can't get rid of it when musicmatch is
> installed. It keeps coming back.
>
> v/r
>
>
>
> -----Original Message-----
> From: DFX Support [mailto:dfxhelp-2@fxsound.com]
> Sent: Monday, January 31, 2005 2:29 PM
> To: Vernon Slape
> Subject: Re: Other (describe below)
>
> Hi,
>
> Please uninstall both Musicmatch and DFX and see if the problem persists.
>
> Thank you,
> DFX Support
> Power Technology
> »www.fxsound.com
> ----- Original Message -----
> From: "Vernon Slape"
> To:
> Sent: Thursday, January 27, 2005 4:43 PM
> Subject: Other (describe below)
>
>
> > DFX for Musicmatch Jukebox
> > Order#: 91041119205380015480
> > vslape@comcast.net
> > ========================================
> > After installing DFX, everytime I either logout or shut down my
> > computer (Running Windows XP Home Edition SP2) I get the message in
> > task manager that it cannot end \'ShellconHiddenWindow\'. Since
> > this happens on shutdown or logoff, I can\'t get a detailed problem
> > listing or can\'t submit a problem report. I have uninstalled the
> > program, but I still get the message. I have seen numerous other
> > posts about the same problem with Musicmatch and DFX.
> > ========================================]]> http://www.dslreports.com/forum/remark,12590664 Sat, 05 Feb 2005 17:23:55 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12579997 anon : The strange white dot doesn't show anymore with the most recent version of musicmatch jukebox 10 (10.00.2047b). yay. I've never had crash problems with musicmatch. at least now, thanks to howie1253, i know what mim.exe is.]]> http://www.dslreports.com/forum/remark,12579997 Fri, 04 Feb 2005 12:10:22 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12578087 anon : I also have the problem of V10 showing the splash screen and then crashing. All previous versions worked fine. I have the paid version plus future upgrades. Asked about a refund but was ignored.
So far I have been pointed at 3 patched versions of V10 - all of which have had the same problem. I've gone back to V9 but now seriously considering giving up on Musicmatch and going to a competitor's product - maybe even Microsoft!!!]]> http://www.dslreports.com/forum/remark,12578087 Fri, 04 Feb 2005 06:54:31 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12555394 mjf : Thank you. The ShellconHiddenWindow program that refuses to die on shutdown.]]> http://www.dslreports.com/forum/remark,12555394 Tue, 01 Feb 2005 21:27:55 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12553257 eektway : Adding salt to the wound dept:

I've used a paid version of MM for years & loved it. When I bought a win/iPod a few years ago, MM was bundled with it. I was a happy camper til Apple dropped iTunes on the world -- the mmApple marriage went to divorce court!

I didn't care too much because the music ripped to my hard drive is from my own cd library, not downloaded tune$. But I'm royally screwed now because MM.10 quit recognizing the iPod as a device, which it did up until this version of the jukebox.

I get similar error messages noted in this thread about mim.exe. Attempts to shut down result in the system hanging on mim.exe as well as ShellconHiddenWindow. My music library is located on a big Maxtor removable drive, so attempting to sync the iPod is impossible and it causes a "Delayed Write Failure" message to appear along with the heartening message that, "all data is lost."

Just to make my misery complete, when I reboot, the auto-enable option for Norton AV no longer works!! I hope the win/xp system restore works.

I guess the only way I'll ever get out of this mess with the iPod investment intact is to switch over to the Apple iTunes jukebox -- cause those days of "playing nice" are long gone. :(

If all of this was "freebie ware" I wouldn't be so pissed off. But IMO it's a blatant ripoff for Apple and Musicmatch not to provide a backward compatibility plugin for existing customers.]]> http://www.dslreports.com/forum/remark,12553257 Tue, 01 Feb 2005 17:54:19 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12475107 jdmatl :
said by SammyP:

I see the white dot also. I went into task manager and ended the mim.exe process and the dot disappeared. I also noticed that with musicmatch 10, when you load the program up, after 30 seconds the program freezes for about 2 minutes and at the bottom it says "checking for compnent updates". then after 2 mintes it says checking cancelled , but i didnt cancel it. Also, most times that I try to edit track info in musicmatch 10, an error occurs and the program is shut down. This upgrade is shit. I want Musicmatch 9 back. too many bugs in 10.
I removed v10 and fell back to version 8. v10 uses windows messgenger. Too many resources.. ]]> http://www.dslreports.com/forum/remark,12475107 Mon, 24 Jan 2005 16:21:22 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12475004 anon : I see the white dot also. I went into task manager and ended the mim.exe process and the dot disappeared. I also noticed that with musicmatch 10, when you load the program up, after 30 seconds the program freezes for about 2 minutes and at the bottom it says "checking for compnent updates". then after 2 mintes it says checking cancelled , but i didnt cancel it. Also, most times that I try to edit track info in musicmatch 10, an error occurs and the program is shut down. This upgrade is shit. I want Musicmatch 9 back. too many bugs in 10.]]> http://www.dslreports.com/forum/remark,12475004 Mon, 24 Jan 2005 16:12:33 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12456900 anon : Just to add to this topic....

Ive used MusicMatch (paid and unpaid) on and off for a while and always found it a snap to use.

However, since v8, it seems to have gone downhill. I did actually find 9 quite useful, but its many bugs made me revert to version 8 again. Now 10 is out, and I eagerly downloaded it (without first googling to see if there were problems stupidly) and installed.

I liked the look, and everything seemed to be going fine (no white dot on mine unless im not looking properly) until it came to importing tracks from a data cd.

This is the error I get:
'Could not obtain device object from factorys:\mmjb\jukebox\mim\devicemanager\DeviceMgrImpl.h(352)'

This error will repeat for each track its trying to import.

For me this is a big showstopper as most of my mp3 collection is on cd or dvd and this is a pain in the bum.

Googling for the error produced nothing of any use, so its goodbye musicmatch and hello winamp for the time being I think.

Shame.]]> http://www.dslreports.com/forum/remark,12456900 Sat, 22 Jan 2005 16:38:36 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12450283 howie :
said by passerby:

I was wondering myself what mim.exe does exactly. things that run in the background on my computer without my consent piss me off, especially when i don't know what the hell they are. I would like eo know what it is if anyone finds out.
Check out this post:
»Strange Musicmatch Jukebox 10 Issue?
--
"I'm as sure as I can be... without any, you know, proof!" - Adrian Monk]]> http://www.dslreports.com/forum/remark,12450283 Fri, 21 Jan 2005 20:42:21 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12432910 anon : I was wondering myself what mim.exe does exactly. things that run in the background on my computer without my consent piss me off, especially when i don't know what the hell they are. I would like eo know what it is if anyone finds out.]]> http://www.dslreports.com/forum/remark,12432910 Wed, 19 Jan 2005 23:21:07 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12427202 Wraithe6 : Here is a link for version 9 that I found to work:

Hope it helps!

Mod note: Please do not post .exe files for direct downloads!]]> http://www.dslreports.com/forum/remark,12427202 Wed, 19 Jan 2005 13:00:06 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12420553 anon : Hi, Just found this thread after searching for details on mim.exe on Google.

It's taken me ages to find out what was giving me errors in my event logs every time I closed down. Removed mim.exe and no error. But, if I remove it from the start up list, MM still runs it and leaves it in the background which gives the error in event log.

Check your event logs for a yellow triangle with the following info... that'll be our little friend mm.exe

------------------------------

Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 18/01/2005
Time: 23:28:31
User: NT AUTHORITY\SYSTEM
Computer:
Description:
Windows saved user (name removed) registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at »go.microsoft.com/fwlink/events.asp.

-------------------------------

Now which version should I load? (I too am a registered MM radio user and a lifetime registered owner):huh:]]> http://www.dslreports.com/forum/remark,12420553 Tue, 18 Jan 2005 18:39:34 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12389528 anon : I had the dot too. I killed the mim.exe process in the task manager and the dot went away. I thought it may be an edited icon shifted ass far off the screen as possible but I can't select it in any way.]]> http://www.dslreports.com/forum/remark,12389528 Sat, 15 Jan 2005 02:41:31 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12368310 steve1a : I recently reinstalled my original purchased version MMJB which was a 7.x which I had saved as the original backup... and once I entered the registration and did the install...
I ran the update and intitally got a newer 7.x than ran it again and got an 8.2 ran it again and got a 9.x and finally ran it one more time and finally got the 10.00.1025b...
I haven't encountered any of the problems listed in this thread but it is on a pretty new high end Athlon system with 1.5g of ram and newer Radeon video and Audigy 2 sound cards with the updated DFX plugin.

My main gripe would be dropping support for IPods. :(
--
Got a VAIO? Visit the Village: »www.vaiovillage.com]]> http://www.dslreports.com/forum/remark,12368310 Wed, 12 Jan 2005 20:54:33 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12366673 funnyfingers : I have nothing else running like cybersitter. I guess I will wait for an update for 10. I will use WIndows Media Player in the meantime. I really like Music Match but it is just starting to plain suck.]]> http://www.dslreports.com/forum/remark,12366673 Wed, 12 Jan 2005 18:05:34 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12366580 anon : After up?grading to 10, my cpu would peg at 90% for no good reason while I played music. Poking around, I noticed that if I "login" to online feature, the CPU would drop to almost nothing. OK, one bug nailed (I reported it).

I've got the mim.exe crash as well. But for me, it occurs just about ever time a new track begins to play!

Another ugly bug I reported: mmjb would get into a state where it would crash every time I tried to go to the online features. Evidently, cybersitter (which I have installed) was blocking access to an mmjb website. That's hardly a good reason for an applicaiton to crash! But at least I figured it out. Sadly, they couldn't when I sent them 2 different reports.]]> http://www.dslreports.com/forum/remark,12366580 Wed, 12 Jan 2005 17:53:23 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12365974 Willy : I actually was able to find Ver 9 on a backup disk.

It's now installed. The same look & feel of Ver10 which I like, but hopefully none of the headaches.

I'm a MM Radio subscriber and 10 was the fist version that gave me any problems. Then I saw this string and realized other people were having problems too.
When I tried to uninstall 10 it wouldn't uninstall. I got an error message.

Their tech support was superb as far as I'm concerned. When MM Radio stopped working they emailed me back an accurate fix within 12 hours. The same with an uninstall solution.

I like the program, the service and the support, just not version 10]]> http://www.dslreports.com/forum/remark,12365974 Wed, 12 Jan 2005 16:51:47 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12365739 wwongma : You can still download the dell branded MM 9.0. If you go to dell.com and go the DJ site and go on the tour, you will see link for DEll jukebox: music on your pc, the link will show up for the software
Will paste it here as well - »www.musicmatch.com/download/...B···99994757]]> http://www.dslreports.com/forum/remark,12365739 Wed, 12 Jan 2005 16:27:12 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12361744 Willy :
said by Frode1974:

This should be a link to version 9:

»mmdl.vo.llnw.net/llnw_cdn/01068A···HyH16U0p aEp1mVbi8GJTijA--/builds/MMD/PC/DNL/999990000/mmsetup_9000159b_ENU.exe

Make sure you get the entire address...

Same problem as everyone else.
ERROR
The requested URL could not be retrieved

I uninstalled Ver10 with great difficulty and installed Ver8. It's OK but I'd prefer Ver9 if it could be found.]]> http://www.dslreports.com/forum/remark,12361744 Wed, 12 Jan 2005 08:26:18 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12361608 howie :
said by Paul B:

I have the same. It even stops my computer from logging out.

Very strange
I was starting to get mim.exe shutdown errors occasionally and finally went back to version 9. I hope they remove this nasty little exe in future builds because it also prevents total access to all of your drives (cannot format in Windows for instance)... and then there's that dot... :huh:
--
"I'm as sure as I can be without any, you know, proof!" - Adrian Monk]]> http://www.dslreports.com/forum/remark,12361608 Wed, 12 Jan 2005 07:56:18 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12361568 anon : I have the same. It even stops my computer from logging out.

Very strange]]> http://www.dslreports.com/forum/remark,12361568 Wed, 12 Jan 2005 07:42:40 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12351909 Kameleon36 : That link wouldn't take me anywhere either :(]]> http://www.dslreports.com/forum/remark,12351909 Tue, 11 Jan 2005 10:09:31 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12351525 anon : This should be a link to version 9:

»mmdl.vo.llnw.net/llnw_cdn/01068A···HyH16U0p aEp1mVbi8GJTijA--/builds/MMD/PC/DNL/999990000/mmsetup_9000159b_ENU.exe

Make sure you get the entire address...

Love Musicmatch, and have used it since version 4. But version 10 just doesn't work. When I try to edit tags, I get a message that "File is invalid" and then the program crash. I wonder if MM have tried to implement some kind of experimental tag system that doesn't recognise some of my old tags...]]> http://www.dslreports.com/forum/remark,12351525 Tue, 11 Jan 2005 09:12:19 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12347515 Willy : Yep I just noticed it.]]> http://www.dslreports.com/forum/remark,12347515 Mon, 10 Jan 2005 20:25:22 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12344556 Kameleon36 : I just found this thread and low and behold...I have a white dot also. I never noticed till I read this thread. I downloaded mmjb 10 when it first came out. My complaints with it is the dfx 7.0 ...sure makes things sounds great, but seems to take forever to minimize/maximize. Since I have installed I have also noticed a few charges on my bank account that we not purchases I made. As soon as I email them about them the charges are credited back but no response to my email as to why I was charged. Last night I tried downloading a couple songs and it told me that it couldn't verify the card with the address that the bank has on file...mind you I just downloaded a couple songs a day before with no problem and have always used the same card and have lived in the same place and used the same bank for about 14 years. What gives?? I really think this version is loaded with bugs!!

I am unable to display the page for the old versions of mmjb. Any other links to it?]]> http://www.dslreports.com/forum/remark,12344556 Mon, 10 Jan 2005 14:39:10 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12328753 SixOfNine : Related issue:

I have things set up so that Musicmatch 10 and its Portable Device Manager load automatically whenever I connect my iRiver 799 music player to the PC. Download some songs from MM to the iRiver, no problem.

However, when I try the "Safely Remove Hardware" operation to unplug the iRiver from the USB port, I get an error message that the device is still in use by another program. I have to go into Task Manager and stop mim.exe to disconnect properly.

Brian
--
Verizon DSL]]> http://www.dslreports.com/forum/remark,12328753 Sat, 08 Jan 2005 15:16:50 EDT I will go back to 8.2 for now I had no problems it http://www.dslreports.com/forum/remark,12326837 funnyfingers : I will go back to 8.2 for now I had no problems it...THANKS]]> http://www.dslreports.com/forum/remark,12326837 Sat, 08 Jan 2005 10:25:40 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12326825 funnyfingers : I updated musicmatch 9 to 10 because 9 would constantly run at over 90% processor time. I had to set it to below normal priority. It wouldn't play music correctly unless I set it lower. I installed a new version of 9 and it worked for a day. I installed 10 twice and it will close after displaying the splash screen and playing its opening theme, usually it is cut short. I do not have the paid version. Is there any other way to notify Musicmatch of this?
I have WInXP Pro SP2]]> http://www.dslreports.com/forum/remark,12326825 Sat, 08 Jan 2005 10:24:06 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12322529 Steely :
said by SterlingMMJBuser:

I still think 8 was the best. Thanks for providing that link to download it!!!!
You're welcome! :-)
And isn't it kind of ironic that when you go to that oldversion page it still lists 8.2 as the "current" version of MusicMatch.......as though somebody's trying to tell us something......like maybe it ought to be????? ;-)]]> http://www.dslreports.com/forum/remark,12322529 Fri, 07 Jan 2005 19:41:25 EDT reverting back to MMJB 8 http://www.dslreports.com/forum/remark,12322269 anon : Thanks for all the info and input in this forum, everyone. I noticed the white pixel a few days ago, but hadn't associated it with the new MMJBv10 until I was searching for answers and came across this forum. I've been using MMJB for years, and yes I agree each new version gets more and more bloated.

I just uninstalled v10 and the annoying white dot went away. I'm going back to version 8, at least until they get their stuff together.

Have a great day =)]]> http://www.dslreports.com/forum/remark,12322269 Fri, 07 Jan 2005 19:12:20 EDT Strange Musicmatch Jukebox 10 Issue? - ANOTHER ONE http://www.dslreports.com/forum/remark,12322014 anon : Okay. I dont get the white dot, but my problem is when ever I connect any of my USB devices, (Jump drives or Palm Sync cradle) I get the error "mim has encountered a problem and needs to close. We are sorry for the inconvenience". The problem is that it'll finish playing the current on demand or radio song and then MMJB will fail to work after that. The only remedy I've found is whenever I sync up my Palm or plug in my jump drive, I first have to close MMJB, and then kill the mim proccess. After syncing or plugging in, I can launch MMJB again. What a pain in the arse. I read about why the mim is there but I neve use the library. Anyway, I'm going back to MMJB 8. I liked the skins better anyway. ]]> http://www.dslreports.com/forum/remark,12322014 Fri, 07 Jan 2005 18:40:46 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12321921 anon : You freaking RULE!! I hate MMJB 10. I still think 8 was the best. Thanks for providing that link to download it!!!!]]> http://www.dslreports.com/forum/remark,12321921 Fri, 07 Jan 2005 18:29:49 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12310406 DSL_Steve : [OT but applies to MusicMatch users]

I just noticed on my PC and my daughters that the entry *.musicmatch.com (from the Dell MusicMatch version 9.00.2063) is in our IE Trusted Sites zone. I don't recall ever getting a prompt to allow it to be put there. It must have happened during one of the updates because its been on my system for years and I never had anything in my Trusted Sites zone before (as a general good-security practice).

My question is this, should I allow it to stay there?]]> http://www.dslreports.com/forum/remark,12310406 Thu, 06 Jan 2005 15:21:26 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12307961 howie : I remember a few years back, before Yahoo! acquired them, I had an issue and received a prompt, courteous response from MM. Maybe the acquisition of MM by Yahoo! has something to do with the delayed and/or no response issues... I don't know...
--
"I'm as sure as I can be without any, you know, proof!" - Adrian Monk]]> http://www.dslreports.com/forum/remark,12307961 Thu, 06 Jan 2005 10:50:09 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12307528 Kem070396 : Well, for what's its worth, after getting (I kid you not) a canned response on installing version 8...totally ingnoring what what was actually saying, I got the NEXT canned response:

"Thank you for contacting Musicmatch Support. We are sending you this email to update you on the status of your support request. We have reviewed your request and determine that more specialized support is required to address it. At this time, your request has been transferred to our Support Escalations Team for special attention. A representative that specializes in the functional area related to your request will respond to your request soon.

Due to the need for specialized attention, the response time for your request will be longer than our average response time.

Thank you in advance for your patience and understanding. We look forward to assisting you!"

So far, with 3 or so exchanges, not one bit of human interaction, and not one mention of my inquiry about getting a refund. I'll say this, they have nerve!!]]> http://www.dslreports.com/forum/remark,12307528 Thu, 06 Jan 2005 09:54:36 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12305976 steve1a : Found this tidbit from someone who actually got some reply from Musicmatch:

"Mimboot.exe is introduced in to start up to run as a background thread when jukebox is closed to watch any music files that you've placed in the library.
Any changes made while jukebox is closed gets updated in the database.
However, when it's idle, it shouldn't be using a lot of resources."

I'm not sure how to really interpret all that... with some of the other things noted here...
For instance does the this mean it also tries to update tag info etc. and may be why it trys to generate internet access ?
--
Got a VAIO? Visit the Village: »www.vaiovillage.com]]> http://www.dslreports.com/forum/remark,12305976 Thu, 06 Jan 2005 01:42:33 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12300652 anon : I am glad that I am not the only one that is having problems, I have pointed this lovely bulletin board of to musicmatch you never know they might take a look and consider there paying customers. "silence is not so golden" after all. Thanks Chris Wright :huh:]]> http://www.dslreports.com/forum/remark,12300652 Wed, 05 Jan 2005 15:54:24 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12299788 rob0809 : My Musicmatch 10 won't shut down, it just hangs and I have to kill it. What a pos. Volume leveling also doesn't work. I second the sentiments about QA'ing a release. There's no way they could have done extensive QA on this. I'll be installing a previous version tonight.]]> http://www.dslreports.com/forum/remark,12299788 Wed, 05 Jan 2005 14:14:18 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12299203 Kem070396 : THANK YOU!!! First thing I am going to do when I get home tonight is unintall 10 and reinstall 8..THEN I am going to fire off an e-mail demanding a refund. I work in an IT/help dek, and this is an unacceptable situation!!!

I can't believe they left you (and us) hanging like this. Don't they QA the releases? Surely they knew about this???]]> http://www.dslreports.com/forum/remark,12299203 Wed, 05 Jan 2005 12:59:53 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12297650 howie : Here you go:
»www.oldversion.com/program.php?n=mmatch

I went back to version 9 and never heard back from MM about the mim.exe issue and I am a lifetime upgrade/on demand user... :(
--
"I'm as sure as I can be without any, you know, proof!" - Adrian Monk]]> http://www.dslreports.com/forum/remark,12297650 Wed, 05 Jan 2005 09:59:13 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12297448 Kem070396 : I read this thread with much trepidation; I set up a new machine this past weekend only to realize I did not have my version 8 install for MM; I foolishly purchased and installed version 10, and that white dot showed up (I realized it was a process and googled mim.exe to find this thread). I have been in touch with MM, and their first response was to ignore what I wrote (quoted this tread, told them about mim.exe, etc) and give the canned "reinstall" spiel...for 20 bucks (for this version) and the extra 40 for lifetime, they should have a better response...now I have a real mad on...anyone know how I can get ver 8?? ]]> http://www.dslreports.com/forum/remark,12297448 Wed, 05 Jan 2005 09:26:13 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12288761 Shalimariah : Thanks. I didn't know what version the verification started with. ;)
--
**** Shalimariah ****]]> http://www.dslreports.com/forum/remark,12288761 Tue, 04 Jan 2005 11:44:50 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12288689 FDM80 : Well, I think one of the things that is sent every time you start up musicmatch is your Key. They implemented the key check at startup back with v8. Of course the only reason for the check is to see if you have a warezed key.]]> http://www.dslreports.com/forum/remark,12288689 Tue, 04 Jan 2005 11:34:57 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12288592 Shalimariah : YES!!! What info is being sent to MMJB??? DOES ANYBODY KNOW?
--
**** Shalimariah ****]]> http://www.dslreports.com/forum/remark,12288592 Tue, 04 Jan 2005 11:19:27 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12257215 Sid : I uninstalled it. Cleaned out the registry of everything Musicmatch the best I could, then reinstalled it. Works fine now.
--
WinXP,PC-Cillin IS, SpySweeper,Opera,TheBat!]]> http://www.dslreports.com/forum/remark,12257215 Fri, 31 Dec 2004 08:13:04 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12256991 viperpa33s : I have had and used MMJB for the longest time. Recently there program has become bloated. I decided just for giggles to update MMJB 9 to 10 and right away was plagued with a problem.

I had all my music tagged under MMJB 9 but when I upgraded to 10 I lost allot of the tags on my music files or MMJB wouldn't see them. Anyways, I tried to re-tag them and MMJB 10 would crash. Kept on happening till I switched back to MMJB 9.

As for the white dot, is to small to even notice. ]]> http://www.dslreports.com/forum/remark,12256991 Fri, 31 Dec 2004 06:16:20 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12256400 Blackhood5 : Thats weird... I get white dots all over my desktop!
--
Ring ring ring ring ring ring ring Banana Phone!
Click for full size
desktop
]]> http://www.dslreports.com/forum/remark,12256400 Fri, 31 Dec 2004 02:21:15 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12249473 anon : Yes White spot is there.

On shutting down WindowsXP (SP2) I get an error when the system tries to close "mim.exe" - but ONLY when my USB-stick is mounted !!!]]> http://www.dslreports.com/forum/remark,12249473 Thu, 30 Dec 2004 11:31:43 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12223998 Grail Knight : I bought v8 and saw that MMJB was heading down a path I would rather not take. Uninstalled it long ago for 7.5 and my 'puter is happy again.

IMHO v7.5 is the last true unbloated version of MMJB.]]> http://www.dslreports.com/forum/remark,12223998 Mon, 27 Dec 2004 12:59:13 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12223484 howie : Yes, that's it... I found it more of a curiosity than an issue but I find the inclusion of "mim.exe", which runs at startup and is the cause of the "white dot" to be something I'd rather not have running all the time. I've even had a few issues with it at shutdown and it's popped up an error message 2 or 3 times. I decided to go back to version 9 until they get the kinks worked out of this new version.]]> http://www.dslreports.com/forum/remark,12223484 Mon, 27 Dec 2004 11:58:42 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12222549 Sid : Hmm. I never noticed it before but now I see it. Its very small, I dont even know how you noticed it. I cant see it either in a screen shot.
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]]> http://www.dslreports.com/forum/remark,12222549 Mon, 27 Dec 2004 09:36:33 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12222277 anon : I'm using MMJB 10 and I use Norton Internet Security. While I'm ripping CDs to my HD MIM.exe tries to access the Internet, and keeps trying. The good news is, you can block it and your system will continue ripping. You have to wonder though, what info is it sending to MMJB???]]> http://www.dslreports.com/forum/remark,12222277 Mon, 27 Dec 2004 08:43:35 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12180686 Steely : That's why I'm still using version 7.5......and HOLDING! :)

»oldversion.com/program.php?n=mmatch]]> http://www.dslreports.com/forum/remark,12180686 Tue, 21 Dec 2004 17:12:06 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12180350 rob0809 : I hate version 10. I uninstalled it. It never exited properly, there are all kinds of background processes it adds to the system, it just seems like a huge resource hog and I don't see that many benefits from 9. Just my two cents...]]> http://www.dslreports.com/forum/remark,12180350 Tue, 21 Dec 2004 16:34:32 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12179974 gate1975mlm : You would think so but I still see it. This is strange.]]> http://www.dslreports.com/forum/remark,12179974 Tue, 21 Dec 2004 16:02:43 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12179954 howie :
said by gate1975mlm See Profile:

nope not in mine
If it's not there then you should see no white dot when you start up.
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"I could be wrong, now... but I don't think so! - Adrian Monk]]> http://www.dslreports.com/forum/remark,12179954 Tue, 21 Dec 2004 16:01:08 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12179916 gate1975mlm : nope not in mine]]> http://www.dslreports.com/forum/remark,12179916 Tue, 21 Dec 2004 15:57:54 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12179899 howie : Yes, it's called "mimboot" (see above).
]]> http://www.dslreports.com/forum/remark,12179899 Tue, 21 Dec 2004 15:56:39 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12179867 mjf : It's called mimboot in Msconfig]]> http://www.dslreports.com/forum/remark,12179867 Tue, 21 Dec 2004 15:53:59 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12179812 gate1975mlm : mim.exe is not in my msconfig]]> http://www.dslreports.com/forum/remark,12179812 Tue, 21 Dec 2004 15:48:23 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12179695 howie :
said by mjf See Profile:

Also, mim.exe reloads when you start MJB so disabling at startup in msconfig should work.
Yes, that does work... :)
»Strange Musicmatch Jukebox 10 Issue?
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"I could be wrong, now... but I don't think so! - Adrian Monk]]> http://www.dslreports.com/forum/remark,12179695 Tue, 21 Dec 2004 15:34:52 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12179259 mjf : Also, mim.exe reloads when you start MJB so disabling at startup in msconfig should work.]]> http://www.dslreports.com/forum/remark,12179259 Tue, 21 Dec 2004 14:46:22 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12179189 mjf : Interesting observation. The white dot is there and disappears when you end the mim.exe process via task manager.
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Team Discovery]]> http://www.dslreports.com/forum/remark,12179189 Tue, 21 Dec 2004 14:37:58 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12177456 howie : Thanks for the update. I got a reply to my question too:

Thank you for contacting Musicmatch Support. We are sending you this email to update you on the status of your support request. We have reviewed your request and determine that more specialized support is required to address it. At this time, your request has been transferred to our Support Escalations Team for special attention. A representative that specializes in the functional area related to your request will respond to your request soon.

Due to the need for specialized attention, the response time for your request will be longer than our average response time.

Thank you in advance for your patience and understanding. We look forward to assisting you!

Sincerely,
Nadeem
Musicmatch
Support Department

All I asked was what mim.exe was and why it runs at startup.
You've already answered that for me... :)
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"I could be wrong, now... but I don't think so! - Adrian Monk]]> http://www.dslreports.com/forum/remark,12177456 Tue, 21 Dec 2004 11:45:18 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12177447 gate1975mlm : I almost feel dumb complaining about a little white dot.lol:)
But the fact is the white dot should not be there. And thats what I told them. I mean no other software I run makes a white dot on the screen. But at least they will try to fix it.]]> http://www.dslreports.com/forum/remark,12177447 Tue, 21 Dec 2004 11:44:38 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12177413 gate1975mlm : Update! Hello Mike,

Thank you for your email. We appreciate your feedback.

The behavior you are experiencing is a recently discovered issue with the current version of Musicmatch Jukebox. We currently have an open issue in our defect tracking system and the issue is under investigation by our Product Development team. They are working to determine the root cause of the problem and identify a fix plan.

All issues are prioritized based on a number of factors including issue severity and number of customers affected.

Please let us know if you experience any additional issues with Musicmatch Jukebox.

Sincerely,
Shannon
Musicmatch®
Technical Support]]> http://www.dslreports.com/forum/remark,12177413 Tue, 21 Dec 2004 11:41:41 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12177374 howie : Cool, thanks for the info!
That's probably why it prevents formatting drives in Windows... it (mim.exe) has access to and monitors all your drives for any changes you've made to your music collection. It would be nice if you could disable it completely in Musicmatch itself, though. It's no big deal, really as I can just end the process if I need to format a drive.
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"I could be wrong, now... but I don't think so! - Adrian Monk]]> http://www.dslreports.com/forum/remark,12177374 Tue, 21 Dec 2004 11:37:29 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12177250 gate1975mlm : They just sent me this e mail

Hello Mike,

I apologize for the difficulty you are experiencing using Musicmatch Jukebox.

Mimboot.exe is a startup application for our server [mim.exe]. When a computer is rebooted, mimboot initializes mim so that it can run in the background. Mim is responsible for watching all of the music on your computer that is also in your jukebox library, as well as any folders added to the watchfolders. When music on your system is moved, renamed, or deleted, it gets updated in the jukebox library and the next time that you launch the program - your music will be up-to-date.

It appears that the white pixel you are referring to may be a small section of a hidden window that is running to allow mim.exe to perform the tasks required to keep your music library up to date.

Sincerely,
Shannon
Musicmatch®
Technical Support]]> http://www.dslreports.com/forum/remark,12177250 Tue, 21 Dec 2004 11:21:50 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12177237 howie : Geez, you would think they'd see it on their machines. You and I, I'm sure, have 2 completely different machines and different video adapters/monitors and we both see it. I think I'll just reinstall MMJB 9. I don't see any reason why "mim.exe" (whatever it is) should run at startup anyway and in the process deny you complete access to any additional hard drives you may have on your system.
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"I could be wrong, now... but I don't think so! - Adrian Monk]]> http://www.dslreports.com/forum/remark,12177237 Tue, 21 Dec 2004 11:20:00 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12176996 gate1975mlm : Anyone else here using MusicMatch 10 see that white dot in the upper left corner of your screen?]]> http://www.dslreports.com/forum/remark,12176996 Tue, 21 Dec 2004 10:48:58 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12176163 gate1975mlm : even when reinstalling musicmatch the white dot is still there.]]> http://www.dslreports.com/forum/remark,12176163 Tue, 21 Dec 2004 08:52:49 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12176126 gate1975mlm : They want me to e mail them a photo of the white dot. The problem is screen capture wont pick it up. I guess its too small.]]> http://www.dslreports.com/forum/remark,12176126 Tue, 21 Dec 2004 08:45:38 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12173686 gate1975mlm : That sucks!]]> http://www.dslreports.com/forum/remark,12173686 Mon, 20 Dec 2004 22:29:33 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12173668 howie : I just found another interesting (and slightly disturbing) thing that mim.exe does and that is that it won't allow you to format a drive while in XP. I have a third hdd (E) that I use exclusively for backup images and I normally format it in Windows when I decide to start fresh with a new full image. It seems that with mim.exe running, it "locks" additional physical drives and won't allow you to format them in Windows. If I try to format, I get the above image (top). If I end the mim.exe process, I can get right in and do the format (bottom pic). I did contact MM asking just what this process is and hopefully they'll get back to me.
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"I could be wrong, now... but I don't think so! - Adrian Monk

With mim.exe running.

With mim.exe stopped.		  
]]> http://www.dslreports.com/forum/remark,12173668 Mon, 20 Dec 2004 22:26:59 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12172574 howie :
said by gate1975mlm See Profile:

»www.musicmatch.com/form/support/···COMP=GUI

you can send them an e mail.I just did.
Thanks, I did too.
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"I could be wrong, now... but I don't think so! - Adrian Monk]]> http://www.dslreports.com/forum/remark,12172574 Mon, 20 Dec 2004 20:47:57 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12172265 gate1975mlm : »www.musicmatch.com/form/support/···COMP=GUI

you can send them an e mail.I just did.]]> http://www.dslreports.com/forum/remark,12172265 Mon, 20 Dec 2004 20:21:02 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12172242 howie : Oh my! I just unchecked it so it wouldn't start up. You'll need to reinstall MMJB, probably. :(
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"I could be wrong, now... but I don't think so! - Adrian Monk]]> http://www.dslreports.com/forum/remark,12172242 Mon, 20 Dec 2004 20:19:24 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12172091 gate1975mlm : I deleted mimboot.exe and now Musicmatch will not start up. So what every it is its needed.]]> http://www.dslreports.com/forum/remark,12172091 Mon, 20 Dec 2004 20:05:58 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12171224 howie : It seems it's loaded at startup by "mimboot.exe". You can go into msconfig and uncheck it so it doesn't load but it's loaded and stays resident every time you run MMJB 10.
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"I could be wrong, now... but I don't think so! - Adrian Monk
]]> http://www.dslreports.com/forum/remark,12171224 Mon, 20 Dec 2004 18:34:01 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12170063 gate1975mlm : Yep I never even looked for it til now. But it should not be there. I would think Muscimatch could fix this pretty easy.]]> http://www.dslreports.com/forum/remark,12170063 Mon, 20 Dec 2004 16:39:08 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12170020 howie : I never saw a process create a white screen dot before... This is getting interesting! :)
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"I could be wrong, now... but I don't think so! - Adrian Monk]]> http://www.dslreports.com/forum/remark,12170020 Mon, 20 Dec 2004 16:35:32 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12169994 gate1975mlm : Yep that did it! Now we just need to finf out what that is hoe how to keep it from loading. I think I will e mail musicmatch. Maybe you can too.]]> http://www.dslreports.com/forum/remark,12169994 Mon, 20 Dec 2004 16:33:29 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12169931 howie : I have found the cause.... Musicmatch 10 installs a process called mim.exe. Go into Task Manager and end the process mim.exe. The little white dot will disappear before your eyes.... If anyone can offer additional info as to what mim.exe is, I'd appreciate it...
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"I could be wrong, now... but I don't think so! - Adrian Monk]]> http://www.dslreports.com/forum/remark,12169931 Mon, 20 Dec 2004 16:29:00 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12169893 gate1975mlm : So by just reinstalling it it fixed it?]]> http://www.dslreports.com/forum/remark,12169893 Mon, 20 Dec 2004 16:25:23 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12169871 howie :
said by gate1975mlm See Profile:

Was it a white dot? because I still see that.
Yes, in the uppermost lefthand corner... a tiny white dot. I can watch it appear right when XP is fully loaded (all systray icons loaded).
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"I could be wrong, now... but I don't think so! - Adrian Monk]]> http://www.dslreports.com/forum/remark,12169871 Mon, 20 Dec 2004 16:22:48 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12169820 gate1975mlm : Was it a white dot? because I still see that.]]> http://www.dslreports.com/forum/remark,12169820 Mon, 20 Dec 2004 16:18:01 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12169631 howie :
said by gate1975mlm See Profile:

I use Musicmatch Jukebox 10 and I never saw that before.
For fun, I'm going to uninstall MMJB and see if it disappears.

[EDIT] It's gone! A few seconds after I started the uninstall, I watched the white dot disappear before my eyes!
Crazy stuff, huh? ;)
Now I'll reinstall it as I'd miss my OnDemand! :)
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"I could be wrong, now... but I don't think so! - Adrian Monk]]> http://www.dslreports.com/forum/remark,12169631 Mon, 20 Dec 2004 15:59:03 EDT Re: Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12169611 gate1975mlm : Update! Yes I do see a little white dot! is that what you mean? It only comes up when I minimize MusicMatch! That is strange]]> http://www.dslreports.com/forum/remark,12169611 Mon, 20 Dec 2004 15:57:05 EDT Strange Musicmatch Jukebox 10 Issue? http://www.dslreports.com/forum/remark,12169250 howie : I was just curious if any other MMJB10 users have noticed this... Immediately after installing MMJB 10, I notice a single white pixel in the top lefthand corner of the desktop (I have a dark wallpaper). It only appears after Windows XP fully loads and is not a monitor issue (it is covered by any window placed over it). It's just a very minor thing but I was curious if anyone else sees it. It could be just me, I guess...:huh:
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"I could be wrong, now... but I don't think so! - Adrian Monk]]> http://www.dslreports.com/forum/remark,12169250 Mon, 20 Dec 2004 15:24:44 EDT