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iNTOUCHmail

join:2005-01-05
Goodyear, AZ

Cox Cable Blues

Being that there are 2 online 3D gamers in my house,(rrclan.net) i decided that i outgrew satellite internet and needed a change or upgrade. DSL and other services were not available to me, so I order Cox Cable 5 meg Internet.
The first day I received my 5meg service, it cranked! it measured 4900k or so. I own an ISP that serves only DSL but could not qualify the service (even for 256k!) through my phone line (area was promised back in 2000). BUT, the second day DSLREPORTS measured 29k up (on a 5 meg ordered plan which should provide about 800k up). What a terrible way to start! I will eat charges from about half a month cuz i was too busy to check if if was anything on my side until a few weeks after. The guy at cox at least told me since they need to run a whole new line from my home to the pad across 2 sidewalks and one street, that they were to credit me the service (that goes up and down all day) until they take 3 weeks. My reliable sprint broadband connection I am keeping because I find they offer a great service for a decent price other than the lag is bad(providing me static IPs, and a way to conduct business) until i can get our own iNTOUCHDSL.net service which can go 7 meg!@. My 5 meg Cox was measuring 3 meg down yesterday, and 2438k down and 738k up right now, so i guess when its working it does the job for now.


spie34
Hmm
Premium
join:2004-01-06
Boise, ID

you made no sense whatsoever. I didn't understand much other than you are a gamer.

back on the original subject of Cox.

I hope the guy doesn't sign anything releasing them of damages. He should have his own contract made up stating that after 1 year post rebuild he can't hold Cox liable for any damages since it seems to me the whole condo is going to need repair. But what is going to happen is Cox will probably take him to court and sue him and he will lose out which will suck. Time that corporations step up to the plate IMO


iNTOUCHmail

join:2005-01-05
Goodyear, AZ

Sorry I made no sense when I posted this. It certainly would be frustrating for you to post if you had the situation of your connection cutting in and out a few times before you finish posting. I didnt like the idea of a Cox truck showing up today to cover what their subcontractor did yesterday without notification prior to their arrival. In November, if I had not paid careful attention to what the subcontractor installer Cox sent and not stopped him from slicing my active Satellite Internet, I would have not liked it 1 bit! I don't know if I like Cox yet. We'll see in the next few weeks.


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