 TedPremium
join:2001-03-08
Lynnwood, WA
 ·Comcast
| reply to abst2act
Re: Washington get ready for Bedrock It's coming alright.
said by Comcast E-mail:
Dear Comcast Customer,
We are always looking to serve our customers by continuing to improve our service offerings. We want to make you aware of a planned network upgrade - scheduled to take place this Sunday January 9, 2005 between 12:01 a.m. and 12:00 p.m. Pacific Standard Time.
During this 12 hour upgrade on Sunday January 9, 2005 between 12:01 a.m. and 12:00 p.m. Pacific Standard Time, please do not unplug or restart your cable modem, router or home networking gateway, or reboot your computer.
The upgrade is designed to enable our High-Speed Internet customers to be among the first to access new information, entertainment and communication services. It also is designed to deliver additional network security and reliability, streamlined billing, and enhanced customer support and installations.
Turning off your computer during this time could potentially cause a service interruption until the network upgrade is complete on Sunday January 9, 2005 at 12:00 p.m. Pacific Standard Time. (Note: If there is severe weather in your area, we ask you to make sure you follow normal precautions and turn off and unplug your computer).
We are available if you have any questions about this upgrade. You can reach us through our Online Customer Service Center, or if you would like to speak with a customer care representative, please contact us at 1-888-COMCAST.
Sincerely,
Comcast High-Speed Internet
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