 jacegKeep'In An Eye Out For YaPremium
join:2000-08-12
Revere, MA
kudos:1 | Re: Problem with Norton Internet Security Richard, I think the bigger problem right now is NIS. I think you might want to try an uninstall, reinstall of NIS first. Then, if it corrects your issue (or not), go and repair, reinstall IE.
»service1.symantec.com/SUPPORT/ni···=&csm=no
»support.microsoft.com/default.as···s;293907
Do you have the Norton Internet Security 2005 CD to do the reinstall?
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The best way to predict the future is to create it - Alan Kay |
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| I downloaded it insteaded of buying it from the store. How do I reinstall w/o the disk? |
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 jvmorrisI Am The Man Who Was Not There.Premium,MVM
join:2001-04-03
Reston, VA | Well, if you downloaded it (presumably from Symantec's website), didn't you store the files somewhere on your system -- maybe in a Downloads folder? (I sure hope you didn't just run it direct to do the installation.)
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Regards, Joseph V. Morris |
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jacegKeep'In An Eye Out For YaPremium
join:2000-08-12
Revere, MA
kudos:1 | reply to jaceg
Richard, go here:
»service1.symantec.com/SUPPORT/ni···=&csm=no |
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 SparrowCrystal SkyPremium
join:2002-12-03
Sachakhand | reply to jvmorris
said by jvmorris: said by Richard09:Yes, there was a recently installed update. It told me I had to update Messenger in order to use it. Of course, now after the update, it won't run. How do I unblock access? Bearing mrgeek's comment in mind as another possibility, here's probably the easiest way to fix the problem with NIS and MSN Messenger. Open up NIS and find the firewall rules relating to MSN Messenger. (Unfortunately, that's done in different way in different versions of NIS/NPF and you haven't indicated which one you're using; I just hope you know how to do it.) Delete them. Start up MSN Messenger. NIS should pop up and tell you that MSN Messenger is trying to access the Internet. What would you like to do? Allow NIS to automatically configure Internet Access for MSN Messenger. If that's your problem, this should solve it. Still, let's not forget what mrgeek said -- that's another possibility. I've read this thread a few times, and will agree that the above post seems to be the most logical solution.
I'm running NIS 2003, but will throw this out there just in case the format is recognizable in NIS 2005:
Open NIS > Personal Firewall > Configure > Program Control > Manual Program Control >
Locate ALL instances of Symantec LiveUpdate; Symantec LiveUpdate Network Detector; and MSN Messenger.
Highlight (separately) each of the above instances found and click Remove. Click OK and close NIS.
Run Live Update and when the Program Control Window appears, and asks, "What do you want to do?" Automatically configure Internet access (Recommended), click OK.
The next pop-up window will ask if "...you want to turn on Automatic Program Control?"
I have this turned off and I answer, "No," but that choice is yours.
Now run MSN Messenger, and follow the same steps as you did for LiveUpdate.
I don't run any instant messenger, but I know there are also options in NAV that need to be configured for MSN Messenger.
Open NAV > Options > Norton AntiVirus > Internet > Instant Messenger.
I'll stop here. 
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