 looser join:2001-02-04 La Mesa, CA | The truth will come out.... Before Pacbell became SBC we were putting in all the nodes and amp's in the new Developments. Lucent was working with Pacbell with all the hardware end of things, then the minute we became SBC the broadband unit of Pacbell was done away with, and all the new equipment we put in was ripped up and either thrown away (yes i said thrown away) or returned. Why they did this I have no idea ? All I can think of was if we were to put this stuff in, why share it. |
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 | See, that statement shows exactly why I call PacBell PerfectBell. For you life was grand until you got bought out by SBC. Ameritech didn't even start deploying DSL until they got bought out by SBC. Ameritechs completely lazy and incompetent greedy managers almost ran a monopoly into bankruptcy, now that takes talent. PacBell is 2-3 years ahead of Ameritech in terms of DSL deployment. PacBell was deploying RTs when Ameritech was just beginning to deploy DSLAMs. Your statement alone proves that PacBell is far and away the best RBOC |
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 lml2000Whazzup join:2000-08-17 Los Angeles, CA | reply to looser said by looser: Before Pacbell became SBC we were putting in all the nodes and amp's in the new Developments. Lucent was working with Pacbell with all the hardware end of things, then the minute we became SBC the broadband unit of Pacbell was done away with, and all the new equipment we put in was ripped up and either thrown away (yes i said thrown away) or returned.
Appreciate you comments, but I think you might have the cart before the horse. I think SBC came in and bought Pacific Telesis after it had "squandered" investor capital by trying to push video over copper perhaps a bit too early before its time. From the engineers I've spoken with on the effort launched a decade ago it was just too expensive, and they ran into too much resistance at the local level, much as they are running into similar resistance in some cities today. So, in short, by the time SBC took over Pacific Telesis, the holding company of PacBell, the writing was already on the wall regarding the effort launched a decade ago. |
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 looser join:2001-02-04 La Mesa, CA | That very well could be true. Perhaps PB did blow it by jumping on the latest and greatest bandwagon, and SBC seen that and said enough is enough, why feed a dead horse. I know that also one of the other things is that if that equipment is up on the poles or in the ground it's taxed, and taxed heavily. So at the time, the goods is there before the customer, and if subscription is slow why pay all that city, county, state, and federal taxes. There is so many people to blame in this mess it's crazy. Political, corporate, all the way down to the lame suppliers, who wonder why there stock prices are down (give out product now pay later) caught up with them. |
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 | reply to 2farfromCO7 said by 2farfromCO: See, that statement shows exactly why I call PacBell PerfectBell.
You mean the Pathetic Bell? That ILEC that LOOSES ORDERS? Randomly disconnects working services? Double or triple bill customers? Takes 2 workdays to respond to a technical support call? If at all? Lets their ATM network stay down for a week (remember the Luscent cascade in Southern CA)? Tells one company's customer that his account belongs to another company? Sends field technicians out that don't know what happens to data packets once they reach the CO? As far as the Pathetic Bell DSL field techs know DSL service works if there is sync between the DSLAM and the info box. And then, by some miracle, the data packets reach an ATM circuit in the other side of the Lata. Since you are already here, you should read Pathetic Bell's reviews. Then you will understand why wise consumers choose Independent ISPs. Pathetic Bell was pathetic before it became SBC, I had the same incompetent and unresponsive account manager and the same kind of problems. Becoming SBC just made matters worse. |
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 | There are only problems with broadband access: 1. Availability 2. Availability 3. Availability
They(and EVERY OTHER BROADBAND COMPANY) could(and SHOULD) care less about customer service or technical support. Why should you when for every 1 existing customer complaining about their service you have 10 complaining that they can't get any. |
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