| reply to looser
Re: The truth will come out.... See, that statement shows exactly why I call PacBell PerfectBell. For you life was grand until you got bought out by SBC. Ameritech didn't even start deploying DSL until they got bought out by SBC. Ameritechs completely lazy and incompetent greedy managers almost ran a monopoly into bankruptcy, now that takes talent. PacBell is 2-3 years ahead of Ameritech in terms of DSL deployment. PacBell was deploying RTs when Ameritech was just beginning to deploy DSLAMs. Your statement alone proves that PacBell is far and away the best RBOC |
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| said by 2farfromCO:
See, that statement shows exactly why I call PacBell PerfectBell.
You mean the Pathetic Bell? That ILEC that LOOSES ORDERS? Randomly disconnects working services? Double or triple bill customers? Takes 2 workdays to respond to a technical support call? If at all? Lets their ATM network stay down for a week (remember the Luscent cascade in Southern CA)? Tells one company's customer that his account belongs to another company? Sends field technicians out that don't know what happens to data packets once they reach the CO? As far as the Pathetic Bell DSL field techs know DSL service works if there is sync between the DSLAM and the info box. And then, by some miracle, the data packets reach an ATM circuit in the other side of the Lata.
Since you are already here, you should read Pathetic Bell's reviews. Then you will understand why wise consumers choose Independent ISPs.
Pathetic Bell was pathetic before it became SBC, I had the same incompetent and unresponsive account manager and the same kind of problems. Becoming SBC just made matters worse. |
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| There are only problems with broadband access:
1. Availability
2. Availability
3. Availability
They(and EVERY OTHER BROADBAND COMPANY) could(and SHOULD) care less about customer service or technical support. Why should you when for every 1 existing customer complaining about their service you have 10 complaining that they can't get any. |
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