| reply to WhyADuck
Re: [Connectivity] Blocking VOIP from network Well, first off, this article is dated today....you posted a week ago, so there have obviously been some new developments. Secondly, imo, what you are seeing isn't an issue of port blocking. More than likely, it's a matter of assigning a single IP address to a customer. I mean, look at the instructions on Nuvio's (the company who filed suit) website. Look at the diagram here:
Maybe the router should hang off the modem 1st? Until we see proof of port blocking, all we have is serious PEBCAK issues. Customer service people are probably getting sick of taking calls and the ISP's will not troubleshoot 3rd party hardware ...so we have a he said, she said issue going on. After a customer calls Vonage or whomever, and they can't get their equipment working, of course they are going to point fingers at the ISP's. And it may very well be an issue with the ISP, but I seriously doub't it's port blocking. |
 borkedCheese With That Whine?Premium
join:2003-08-10
Kalamazoo, MI | Yep, looks like part of the problem is Nuvio's required setup. It's the same problem that ATT had when they rolled out VoIP. The setup should be like QuantumVoice's (the VoIP provider I use) where the ATA can be on the other side of the router.
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It is much easier to suggest solutions when you don't know too much about the problem.
Malcolm Forbes (1919-1990) |
