US Telco Support > AT&T > AT&T Midwest > SBC lowers pricing to $19.95 w/o bundling LD

reply to lettcco

Re: can anyone tell me how much is the tax and fee?

reply to OnTheNet

Re: SBC lowers pricing to $19.95 w/o bundling LD

Monthly Service - Feb 19 thru Mar 18
	
Line Charge                            5.53
Federal Access Charge                  4.49
Total Monthly Service                 10.02

Total Local Calls                      1.38

Surcharges and Other Fees

9-1-1 Emergency System
Billed for Chicago                     1.25
State Infrastructure Maintenance Fee    .06
State Additional Charges                .01
Infrastructure Maintenance Credit       .79 CR
Federal Universal Service Fee           .48
IL Universal Service Fee                .03
IL Telecom Relay Svc and Eqp            .07
Total Surcharges and Other Fees        1.11

Taxes
	
Federal at 3% 	                       .33 	
Illinois at 7% 	                       .78 	
Municipal Telecommunications Tax       .78 	
Total Taxes 	                      1.89 	
                                                          	
Total Plans and Services 	     14.40

Internet:
SERVICE DISCOUNT 	  	        20.00 	CR
     	  	 Service Date: 02/16/05-03/15/05
FUSF PASS-THROUGH FEE 	  	         2.48 	
     	  	 Service Date: 02/16/05-03/15/05
SBC YAHOO! DSL PRO 	  	        59.99 	
     	  	 Service Date: 02/16/05-03/15/05
Total                                   42.47

reply to OnTheNet
If you were able to obtain a re-rate please mention if you do or do not have the SBC All Distance Package.
--
I am Dyslexic of Borg. Fusistance is retile. Your ass will be laminated.

reply to OnTheNet

Re: WOWSBC lowers pricing to $19.95 w/o bundlingLD

ChaChing ....

The person I got into contact with at the same 877-870-9582 was Tammy. Told her I've been a dsl customer for going onto 5 years, currently on the pro pkg and want to re-rate to the new 29.99 offering, agreeing to a new 1 year contract.

She stated to me that it is only available with the 'all distance' package. She did state that they were told just this morning that even existing customers are now allowed to get the offering with all disatance.

I told her she is probably not aware of it but there is a very busy sbc forum at dslreports.com. I said that in fact, there are official sbc techs that work the forum resolving issues for customers so it is definitely an accepted medium by sbc. I said that I am reading thread after thread in the forum where people are being allowed to re-rate with no other changes on their account.

She comes back with, "ok then, I will put this change through for you since others are being given the same thing anyhow". Didn't get put on hold for her to check with anyone else or anything. I explicitly verified with her that no other changes were being made to my telephone service/billing package. She stated "nope, just re-upping your dsl at the new rate for a year at 29.99".
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abit nf7-s v2.0, xpM 2600+ {210*12}, 2x512mb corsair xms pc3200c2, 2x 36.7g wd raptor s-ata raid 0, 80g maxtor ide/ata133, antec true 430 psu, ati radeon 9800 pro, plextor 16x dual layer dvd/rw, lite-on 52x cdrw/dvd combo, antec 10 bay case, win xp pro

reply to JimThePCGuy

Re: SBC lowers pricing to $19.95 w/o bundling LD

I might be wrong, but I think the kicker is going to be those who already have the Pro package won't be able to get the deal. It seems that if you don't have "All Distance" but want to upgrade to Pro at the special price then you can.

edit: Well looks like I am wrong after all!
--
"...naive posters are often mislabeled as trolls."

reply to OnTheNet
Worked for me, though it took two calls to get it done.
First call was a no-go, as I was shot down by the all the reps i talked with. Tried again a few minutes later and the second rep re-rated my pro package to 29.99.
No all distance plan here, either.

What is also nice about this is I never paid the 36.99 rate since I upgraded in December. They gave me the 2 months for 26.99 promotion then, so I am very happy.

reply to OnTheNet
I struck out.
I do not have All Distance or SBC LD but do have two POTS lines and a boat load of features.
The polite rep claimed without All Distance on at least one of my lines the system won't let the lower rate go through.
I have a little bit of an unusual situation and always fear that SBC will munge things up.
I have a bare bones POTS line for Fax and DSL. No features whatsoever. It's my "secondary" line.
My primary line has a "grandfathered" package that, if ever dicked with, will go away and NEVER come back. SBC sells nothing close to that grandfathered feature set.
So I politely told her, thanks for trying, forget I ever called.
Se la vie.
J
--
I am Dyslexic of Borg. Fusistance is retile. Your ass will be laminated.

reply to OnTheNet
YAY!

I just called in and Talked to Beth (very nice btw) I just told her I would like my DSL package re-rated to the $29.99 rate they have listed on the web page and she said ok no problem! Agreed to a new 1 year contract and that was that.
She did at the end confirm that it was the $29.99 price.

My boss on the other hand called right after I did (she has the Express package) and was also asking to upgrade to Pro. She talked to Jason, he went to ask his supervisor and he told her no it was only for new customers and sited it would be breaking the fcc rules or something.

She will call back later and try again.

Neither of us have the all distance package, just basic phone service.
--
"Action does not equal Achievement"

Looks like doing business with SBC has eroded into being a "crap shoot".

reply to OnTheNet
Just called in and got rerated to $29.99 with no questions asked. The rep was very friendly and it took just a couple of minutes.

reply to OnTheNet
I must have got Schja01's rep.

reply to OnTheNet
Spoke with Jessica - don't know which call center but she said "have a nice afternoon" when it was still Am in CST so my guess is it was somewhere in EST.

Anyhow, it was seamless. She re-upped me for a year - something that was going to happen anyhow - kept me on the pro package (we'll see when it kicks in - if there is a problem I'll take it to direct) and dropped me from $36 down to $29.95.

Hey, that's $70 per year - enough for one baseball game with the kids in the cheap seats with one dog per person!

reply to OnTheNet
I just signed up 3 weeks ago for the pro package and only local phone service, I call the # listed higher up in the thread and within 2 minutes had the new price. Very sweet deal, I hate to like SBC but they have given me good service.

I called today and had to play alittle hardball with the sales rep. She told me that it could only be been done for 36.99 and that 29.99 was only for new customers. Once I told her about this website and that others were re rated she told me that wasnt happening and that they must have all been new to dsl. Since my contract was up I told her to cancel and I would move to comcast HSI and thats when her tune changed. I was placed on hold than she came back and told me that I was going to be upgraded to PRO for 29.95 which is sweet cause I was paying 26.95 for express. All in all very happy with SBC dsl and this new price/speed are what I was looking for when I was thinking of going over to comcast. I was told that the speed increase would be on the 10th of March and on the 10th I should unplug my modem than plug it back it so that it can learn the new speeds, does that sound right to anyone??? Thanks to this wonderful board cause without it I would still be on Express.
Tommy

Hi

Just called in, but lucked out getting the $29.99 deal, but I upgraded to pro package anyways, only $36.99, from $26.95, so not a bad deal either, was paying with cable internet $83 something a month. I think I'll enjoy Pro dsl on the 10th of March.

reply to OnTheNet
Just called the number posted on page 2 in the topic and within 5 minutes got my rate changed to the 29.99 for the pro package. I had just signed up mid february. I talked to Christina. She gave me no hassles about it or anything, explained I had known of others that got rerated and she said no problem.

reply to OnTheNet
On the 3rd try I re upped for a year on the express package for 19.95.(no long distance junk) And people are paying more than that for aol:o