 SteveConIBEW 2222 Boston, MAPremium
join:2004-09-02
Boston, MA | Mobile Home? Did you see the earlier post about "cable throws" ?
To expand a bit..
A cable throw as where all the pairs in cable/count get transferred to a new cable/count. This is done usually when a cable/count is at the end of its useful life (damaged / excessive repairs / etc) or other engineering requirement. Long before the actual "throw", outside plant technicians (OPT) bring a new cable/count to the area(s) that is to be (re)served. CO technicians add new wiring from the existing OE or LEN (dial-tone source), TRE or ME (DSL splitter) in the CO to the new cable/count. The protectors (fuses) in the CO are replaced with "dummies" (insulators) until the actual throw is ordered.
When the throw order comes, the CO tech replaces the dummies with protectors and OPT and/or splice service technicians (SST) will cut the old cable pairs away from the service drop and splice it to the correct new cable pairs in the field. A simple ANAC will verify the correct old and new pair, as the same service is on both pairs. Later, all the original wiring is removed in the CO, placing all the services on a new cable/count all the way back to the CO frame. It is very possible that this new cable/count may *extend* much further than your old pair did - creating a lengthy "bridge tap"
»www.iec.org/online/tutorials/xds···c06.html
It is not in the best interest of the company to aggravate customers, by denying high speed data to them especially when they previously had it.
The (MLT) Mechanized Loop Test is tool used and it is "bible". Does it err? Of course it does, but hopefully you can see it is very possible that your location really has changed thousands of feet over night. |
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| Yes, this is what i was refering to. A lot of verizon's choices stemmed from the fact hat they need a good network and it being replaced by fiber in 5 years doesn't mean that aging copper should not be refitted. A lot of people also don't reaize that once verizon is done their initial fiber rollout their copper network will seem faster because the CO's will have the added capacity to handle a set number of optical customers vs copper. It all evens out in the end. Just be thankful you are one of the people who didnt have to wait for optical to get high speed service! |
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 StreetSpiritThis spot reserved for Xenu.Premium
join:2002-08-13
Roslyn, NY
kudos:3
 ·Optimum Online
 ·Optimum Voice
| How does that help existing customers _now_ where FIOS is not going to be available for years and they're being knocked down in speed.
I fully understand the technical reasons, however, the customer service reps refuse to even escalate or perform an MLT. You're at 17,000 and thats the end of it.
Personally I would feel content knowing the true MLT but they refuse to have one prformed. The database is bible. Right now I feel bait and switched after years of paying bills and so will every customer this happens to.
Bring on FIOS and I'll be happy to once again be a paying bills. Until then, I'd rather go with a mom and pop locally and pay a few dollars more. At least then maybe I'll get email from out of the continental united states again.
I'm sorry if I stepped on any toes in the thread ; I was very happy with my 1.5/384 (and previously 1.5/128) VZ ADSL line; place yourself in my shoes. You'd be pissed too.
Thank goodness for alternatives. Thanks for reading.
David |
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