 StreetSpiritThis spot reserved for Xenu.Premium
join:2002-08-13
Roslyn, NY
kudos:3
 ·Optimum Online
 ·Optimum Voice
| reply to FastiBook
Re: Mobile Home? How does that help existing customers _now_ where FIOS is not going to be available for years and they're being knocked down in speed.
I fully understand the technical reasons, however, the customer service reps refuse to even escalate or perform an MLT. You're at 17,000 and thats the end of it.
Personally I would feel content knowing the true MLT but they refuse to have one prformed. The database is bible. Right now I feel bait and switched after years of paying bills and so will every customer this happens to.
Bring on FIOS and I'll be happy to once again be a paying bills. Until then, I'd rather go with a mom and pop locally and pay a few dollars more. At least then maybe I'll get email from out of the continental united states again.
I'm sorry if I stepped on any toes in the thread ; I was very happy with my 1.5/384 (and previously 1.5/128) VZ ADSL line; place yourself in my shoes. You'd be pissed too.
Thank goodness for alternatives. Thanks for reading.
David |
