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reply to captnhook

Re: Problem after MS update KB891711

My sister had a problem with her Windows 98SE computer after installing KB891711. Windows would not complete booting. Her system simply froze up and the only way to get out of Windows was by turning off the machine (which in turn created additional problems).

I had her boot up in safe mode and then had her do the same thing SvS did: run msconfig and uncheck the KB891711 executable that was attempting to load. Like SvS, I did not have her uninstall the update. But her computer is running again.