Topic 'FIOS - First 7 days reviewed' in forum 'Verizon Fiber Optics'

Topic 'FIOS - First 7 days reviewed' in forum 'Verizon Fiber Optics' - dslreports.com http://www.dslreports.com/forum/FIOS-First-7-days-reviewed-12916827 en Wed, 19 Jun 2013 12:45:45 EDT Wed, 19 Jun 2013 12:45:45 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-14153465 http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-14153465 Wed, 17 Aug 2005 10:44:48 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-14150792
What exactly is involved? Is the connection always up? Do they 'kick' you off after a certain amount of idle time etc?

Or do you just turn on your computer, it automatically gets a IP from your router and your on your way(like Comcast).

As i type this i can look out my window and see the giant orange fiber roll they were working with all day on our street. Does anybody else have a rough estimate of how long it took to get service from when they had the trucks out laying fiber? It must be close..somebody probably 10 blocks away said their phone # came up positive today.]]> http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-14150792 Tue, 16 Aug 2005 23:00:22 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-14149596 ]]> http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-14149596 Tue, 16 Aug 2005 20:24:26 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-14149491
One of the main reasons why the ONT power supply is there is to keep the battery charged for emergency use. The tech that did the install at my house last week explained that they do not want to use GFCI protected circuits or power strips/surge protectors that have an integral circuit breaker to power the ONT battery charger. He explained that both types of power sources to the ONT battery backup are less reliable. Those types of circuits may trip without the home owner noticing and allowing the battery to be drained unnecessarily. Whereas a tripped circuit breaker on the main panel will most likely be quickly noticed and corrected sooner by the home owner because other portions of the circuit would be dead (provided that the ONT power supply is not the only device on that circuit).

It's the same rationale that the NFPA (National Fire Protection Agency) recommends that you don't run hardwired AC powered smoke detectors all by themselves on a dedicated circuit, or with a GFCI or with a switch. The NFPA recommends that AC powered smoke detectors be wired on the same circuit as a frequently used general purpose lighting circuit so that if the breaker trips on that circuit and the lights don't work, it provides some feedback to the occupant that a critical circuit is not functional.

I believe you can use a surge protector on the ONT power supply but it is recommended that it is one without an integral circuit breaker. Seek the advice of Verizon before using a surge protector.

Again, follow the advice of Verizon so that your ONT will be operational in times of emergency and that you'll have 911 service when you need it the most.]]> http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-14149491 Tue, 16 Aug 2005 20:11:20 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-14148338 http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-14148338 Tue, 16 Aug 2005 17:41:35 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-14148195
Still, I believe NEC states that all outside/garage outlets are GFCI now. I have a hard time believing that snippet about VZN wanting/requiring a non-GFCI outlet when many NIDs -> ONTs will back onto a garage.]]> http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-14148195 Tue, 16 Aug 2005 17:23:23 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-14148157 http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-14148157 Tue, 16 Aug 2005 17:18:51 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-14147996
I've not heard that requirement before, and wonder if it's actually correct... I intend on putting a larger UPS before the ONT's, but mandating non-GFCI is a showstopper for any home with the NID 'outside' the garage.]]> http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-14147996 Tue, 16 Aug 2005 16:56:18 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-13565698 said by ProFiOSDude:

Remember, you can download only as fast as the location you are pulling from can push. If you are d/l from somewhere that maxes out at T1...
Yes, i know this very well, which is why i was asking if their NEWSSERVER can max out their own fios lines.
--
Chicago Bulls in 2005]]> http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-13565698 Fri, 03 Jun 2005 07:35:33 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-13562450 http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-13562450 Thu, 02 Jun 2005 20:38:48 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-13562371 http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-13562371 Thu, 02 Jun 2005 20:29:36 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-13560754 http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-13560754 Thu, 02 Jun 2005 17:12:24 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-13558135
No sales efforts from Vz yet to sell the service..
only the occasional flyer in the bulk mail
flyers..

What I am really looking for is the fios with static..]]> http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-13558135 Thu, 02 Jun 2005 11:53:44 EDT Re: FIOS - tech replies http://www.dslreports.com/forum/Re-FIOS-tech-replies-13469041 said by easywriter88:

,,, I just went through 2 weeks of FiOS training and a lot of you sound like you already took the class with your technical know how. I can't wait to start field installaitons.
Welcome to BBR. I hope you can add input on these questions. ]]> http://www.dslreports.com/forum/Re-FIOS-tech-replies-13469041 Sun, 22 May 2005 17:23:57 EDT Re: FIOS - First 7 days reviewed / 2 month update http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-2-month-update-13469014 said by SirTroth:

Quick question... you say VZ blocks someoutgoing mail if not sent with Verizon.net. So, want to get this correct, cause maybe I'm misunderstanding. If I have some Earthlink addresses, I know I cannot send using Earthlink's SMTP server's because you need an Earthlink IP in order to send out. SO, normally, I would use Verizon's SMTP server, and just show the return email addy as being that of Earthlink's. But, I would be using Verizon's SMTP. Is this what you mean would be blocked?
From my brief tests, it would not work. I run qmail from a home server. I did the following tests from my Verizon FioS IP.

1. Outlook – Verizon.net email to Verizon smtp – worked
2. Outlook – Comcast.net email & other domains email to Verizon smtp server – failed
3. Outlook – my smtp server directly to receivers server – worked for all tests, fails from Comcast network starting about 2 years ago.
4. Outlook – my smtp server – relay off Verizon smtp server – failed – including Verizon.net email, works from Comcast network.
5. Outlook – my smtp – relay off my server on public IP works. My default setting for both Verizon and Comcast.
6. Your question – Verizon will allow the connection but any proper smtp server will not allow relay from outside subnet without authorization.

I never really started using Verizon email because of the way they block some individual incoming email without notice.
»Verizon email - BBR verification email disappears

Perhaps others with more experience can add input.]]> http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-2-month-update-13469014 Sun, 22 May 2005 17:20:22 EDT Re: FIOS - tech replies http://www.dslreports.com/forum/Re-FIOS-tech-replies-13468133 said by easywriter88:

I can't wait to start field installaitons. We can't wait either. Get your butt on the street, and get on with it.]]> http://www.dslreports.com/forum/Re-FIOS-tech-replies-13468133 Sun, 22 May 2005 14:36:02 EDT Re: FIOS - tech replies http://www.dslreports.com/forum/Re-FIOS-tech-replies-13467632
you guys blow me away. I just went through 2 weeks of FiOS training and a lot of you sound like you already took the class with your technical know how. I can't wait to start field installaitons.

mJ]]> http://www.dslreports.com/forum/Re-FIOS-tech-replies-13467632 Sun, 22 May 2005 13:13:09 EDT Re: FIOS - First 7 days reviewed / 2 month update http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-2-month-update-13467589 said by cbrain:

Mail - Verizon has spam filter rules which block some incoming mail including BroadbandReports and outgoing mail from internal IP's if sent from any email account other than Verizon.net. Because of this I have not yet started using my Verizon email so I can't comment further. I can relay mail off my office server or directly connect from several domains from my home mail server without problem.
Quick question... you say VZ blocks someoutgoing mail if not sent with Verizon.net. So, want to get this correct, cause maybe I'm misunderstanding. If I have some Earthlink addresses, I know I cannot send using Earthlink's SMTP server's because you need an Earthlink IP in order to send out. SO, normally, I would use Verizon's SMTP server, and just show the return email addy as being that of Earthlink's. But, I would be using Verizon's SMTP. Is this what you mean would be blocked?]]> http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-2-month-update-13467589 Sun, 22 May 2005 13:03:21 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-13462456 http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-13462456 Sat, 21 May 2005 16:04:21 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-13439426
Well the fortunate fiber users get 5 megabits down for 35 dollars a month, which I pay for 1.5 megabits down right now.

I cannot get fiber because verizon does not have it installed in my CO. So I asked the dsl division to lower my price becausethe lucky fiber users get 5 megabits down for 35 dollars a month also. They refused.

I advise people looking for dsl not to get verizon dsl but to go to cable instead.

Verizon does not have my area scheduled for fiber this year and it annoys me that I have to pay the price of fiber but not get the 5 megabit speed but have 1.5 down instead.

Call verizon and tell them to lower their price or open up fiber optic for everyone not just a fortunate few. If many people call, they will get the message.]]> http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-13439426 Wed, 18 May 2005 17:12:59 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-13420787 http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-13420787 Mon, 16 May 2005 15:06:04 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-13416061 http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-13416061 Sun, 15 May 2005 22:22:05 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-13412705 http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-13412705 Sun, 15 May 2005 13:17:06 EDT FIOS - First 7 days reviewed / 2 month update http://www.dslreports.com/forum/FIOS-First-7-days-reviewed-2-month-update-13412624
Mail – Verizon has spam filter rules which block some incoming mail including BroadbandReports and outgoing mail from internal IP’s if sent from any email account other than Verizon.net. Because of this I have not yet started using my Verizon email so I can’t comment further. I can relay mail off my office server or directly connect from several domains from my home mail server without problem.

Support is enthusiastic and attentive but disorganized. Verizon provides a special FiOS number but the routing does not yet work. This hasn’t been an issue because the service works so well I have never needed to make a problem call.

FiOS would be a perfect residential service if Verizon offered a static IP, DHCP with a stable IP a good alternative. This is because many networks I access use IP authentication, not to run a server.]]> http://www.dslreports.com/forum/FIOS-First-7-days-reviewed-2-month-update-13412624 Sun, 15 May 2005 13:03:29 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12998102 said by bluesky20:

So I am assuming the tech will leave all the RG6 alone, they will continue to use 1 Cat6 Runs the Phone, and will utilize the additional Cat6 Run as the Fiber Input, This then runs to the Server Room where I they will put their new router.
I think you will find that they mount the ONT next to where your old telephone box is, and that is where the Fiber will terminate. The ONT has 3 outputs, the 2 pair wire cable jack for the phone line, the Cat 5/6 jack for the Internet Cable only that will go to the router inside, and a TV coaxial output for the TV coax to feed to your TV once they turn on the TV service. I think they will have to adapt your CAT-6 cable connector down to the standard 2 wire pair adapter used by phones (the smaller RG-45 connector to the ONT?).

And they will generally, I think, locate the UPS somewhere between the ONT and the nearest Electrical outlet, generally inside (although the tech that installed mine said they would try to put it wherever you wanted).]]> http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12998102 Thu, 24 Mar 2005 22:19:35 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12997952
I am having FIOS installed on Wednesday here in Wantagh, NY. I recently ran bundled cable called "speedwrap" from Honeywell to every room+ in my house, all lines home run to a server room, and futuresmart panel in basement. The speedwrap consists of 2 RG6 Quad, 2 Cat6, and 2 Fiber. I have all but the Fiber terminated in each room. I have one run of the speedwrap + 1 additional RG6 designated as incoming service from the outside, where the phone and cable/satellite were brought to the house. Currently from the outside I'm using one Cat6 for the copper phone, 1 RG6 for the optonline, and 2 RG6 for DirectTV Sat. So I am assuming the tech will leave all the RG6 alone, they will continue to use 1 Cat6 Runs the Phone, and will utilize the additional Cat6 Run as the Fiber Input, This then runs to the Server Room where I they will put their new router. I can leave my existing cable/optonline router, & gigabit switch in place for testing for the time being.

Does this all sound logical? Where would the Battery Backup unit go, on the outside wall of the house where the connections meet, or in the server room?

Also, being I have fiber already run to every room in the house, is their anyway to use that instead of the Cat6. I expect the answer to be unfortunately no. Is there technology I can purchase after to allow the use of all fiber, and what would the benefits be if any?

Any input will is appreciated.

Thanks,

Rob]]> http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12997952 Thu, 24 Mar 2005 22:05:04 EDT Re: FIOS Installation CD http://www.dslreports.com/forum/Re-FIOS-Installation-CD-12997501 said by f38urry:

... I'm now using Verizon DSL and when I instituted the service, they said that the software had to be installed. ... The Verizon techs told me DSL customers would use their existing account and password with FIOS. Even without "open" PPPoE, you would enter your current info into the router.]]> http://www.dslreports.com/forum/Re-FIOS-Installation-CD-12997501 Thu, 24 Mar 2005 21:11:30 EDT Re: FIOS Installation CD http://www.dslreports.com/forum/Re-FIOS-Installation-CD-12996177
I made a post before, maybe you can help me out, here is the whole story, please help me out. im in keller but in SBC territory, maybe if i can be called a freidnly or something i can have it installed?

»www.vfibercenter.com/modules/for···opic=202]]> http://www.dslreports.com/forum/Re-FIOS-Installation-CD-12996177 Thu, 24 Mar 2005 18:42:31 EDT Re: FIOS Installation CD http://www.dslreports.com/forum/Re-FIOS-Installation-CD-12996106 http://www.dslreports.com/forum/Re-FIOS-Installation-CD-12996106 Thu, 24 Mar 2005 18:34:50 EDT Re: FIOS Installation CD http://www.dslreports.com/forum/Re-FIOS-Installation-CD-12996007 http://www.dslreports.com/forum/Re-FIOS-Installation-CD-12996007 Thu, 24 Mar 2005 18:25:34 EDT FIOS Installation CD http://www.dslreports.com/forum/FIOS-Installation-CD-12995771
Were you required to use the FIOS Installation CD that is mentioned on Verizon's website? I understand that the installation technician that I'm expecting here in Chestnut Ridge, NY on Monday is to have the CD to install on my computer.

I'm now using Verizon DSL and when I instituted the service, they said that the software had to be installed. I never did that and my DSL service has been working fine.

I don't want unnecssary software such as MSN installed on my system and am wondering what, if some software must be installed, the minimum can be.]]> http://www.dslreports.com/forum/FIOS-Installation-CD-12995771 Thu, 24 Mar 2005 17:55:26 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12993768
Only issue is plugging your router in and out causes your ONT to go "Screaming" (their terminology). So if you don't get an IP address after hooking up your new router - call the 800 number and tell hem to reboot the ONT]]> http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12993768 Thu, 24 Mar 2005 14:06:31 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12993737 http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12993737 Thu, 24 Mar 2005 14:02:32 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12993730 http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12993730 Thu, 24 Mar 2005 14:01:13 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12993718
The service guys were great, they laid an extra Cat 3 wire, so i could plug my Vonage ATA, to the line which was laidto the box outside to mimick a telco line coming to the house - so my whole house is on VoIP on every jack, even my alarm system.

I have the D-Link 624 I bought on ebay - the same wireless they sell. It works fine. I was told the 604 has a different firmware - to enable FIOS. I check the Dlink website - they don't even have that firmware number listed - so I belive its a special FIOS firware.

Only issue is if you a playing around and unplug your router - in some cases it drives the ONT crazy - you would need to call the 800 number for them to reboot it.

I bought a failover UPS for the ONT as well as my pc devices - so if power ever goes out my phone and alarm systems will continue to work.]]> http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12993718 Thu, 24 Mar 2005 13:59:58 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12970493
The battery backups are often discussed, but what most people miss is that the batteries they offer to each home meet or exceed the current state regulations on copper POTS service battery reserves. Don't kid yourself, lots of people have only 8 hours of battery reserve on their POTS lines today, but you don't see anyone complaining about it. 99% of people don't even know it.]]> http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12970493 Mon, 21 Mar 2005 23:08:14 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12964910 http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12964910 Mon, 21 Mar 2005 11:45:41 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12960509 said by propellerhead:

I was seeing as high as 14.7Mbps downloads from Verizon's newsgroup servers as calculated by Newsbin Pro. (I've got the 15/2 plan) Typically the d/l speeds run in the 7Mbps to 11Mbps range.
that's what i like to hear. no need for pay newsgroups then. theres no download cap right?
--
Chicago Bulls in 2005]]> http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12960509 Sun, 20 Mar 2005 20:21:49 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12960352 http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12960352 Sun, 20 Mar 2005 20:03:00 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12955926 said by Shanto20

Not to burst your bubble, but 2.5 megabits (only like 320kilobytes/sec)a second isnt that fast considering the service itself is 15 megabits/s. i'd have hoped that the fios service would let you max out your line. i'm not sayin its slow but more would speed woulda been nicer.
Burst away. Most of my usage is text based and that's plenty fast. My connection is 5/2.

I just opened news.veizon.net on Verizon and news.comcast.giganews.com on a Comcast workstation. Comcast/giganews loads noticeably faster on the 4000/384 Comcast connection. Giganews won't grant me access from Verizon with my Comcast credentials so I can't evaluate the difference the connection would make. It feels like latency on Verizon’s servers. Larger files, less difference.]]> http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12955926 Sun, 20 Mar 2005 09:25:05 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12952204 said by cbrain:

said by Shanto20:

so you were downloading at 2.5 megaBITS/second or megaBYTES? thanks for the response.

Yes.

Fast... Very fast!

That's Mbits/s ;)
Not to burst your bubble, but 2.5 megabits (only like 320kilobytes/sec)a second isnt that fast considering the service itself is 15 megabits/s. i'd have hoped that the fios service would let you max out your line. i'm not sayin its slow but more would speed woulda been nicer.
--
Chicago Bulls in 2005]]> http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12952204 Sat, 19 Mar 2005 18:58:31 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12951281 said by Shanto20:

so you were downloading at 2.5 megaBITS/second or megaBYTES? thanks for the response.
Yes.

Fast... Very fast!

That's Mbits/s ;)]]> http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12951281 Sat, 19 Mar 2005 16:49:28 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12951109 --
Chicago Bulls in 2005]]> http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12951109 Sat, 19 Mar 2005 16:24:04 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12950997 said by Shanto20:

How is newsgroup service? How fast is it?
I signed on to newsgroups for the first time Friday which led to an amusing exchange with Verizon.

Newsgroups are easy to setup and fast. I don't see where Verizon limits total downloading or speed. I'm looking at binaries for the first time to answer your question so I have limited experience. I opened my routers Wan traffic graph and it shows sharp peaks of up to 2.5Mbps as I download.

I had the opportunity to call the Verizon FIOS support line Friday morning when OE hung attempting to download the list of newsgroups. Their automated response system recognized our new phone number and delivered a recorded message offering FIOS service. Figuring that one FIOS was enough I pressed several keys looking for a human tech. I ended up speaking with a very friendly person in the business office. She said this was the correct number but Verizon had not worked out the routing yet. She stayed on the line and conferenced in a support tech. I explained the problem and that I could ping the server. He verified my settings then unsuccessfully attempted access from his workstation. He insisted I stay on the line while he checked and put me on hold. The business rep and I chatted. He got back and said scheduled maintenance was being inflicted on the server but he couldn’t confirm it was down? I said no problem, I’d try later. He assured he would stay on this, asked if he could do anything more, welcomed me to call anytime and exited the conference. The business rep reviewed our encounter blow by blow and repeated “we could not confirm the server was down.” She asked if the call was handled to my satisfaction, if she could do more and welcomed any callback when needed. Enough good cheer that I’ll be smiling for at least a week. On the other had a simple web status page saying the host was being worked on and I’d have had time for another cup of coffee. A short time later, everything was working.

Verizon is certainly making an effort. ]]> http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12950997 Sat, 19 Mar 2005 16:07:13 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12950596 http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12950596 Sat, 19 Mar 2005 15:02:50 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12949886 It just cries out for making a minimum phone line service and getting voip from a competitor for less... they should just give consumers what they want/need. Better terms on the phone service and better guaranteed service or keep your copper... (which I've heard they will do if you insist- but if your paying those taxes and fees.. KEEP THE COPPER until they get a better backup system) otherwise, they win (ie make more money off you then they should) and you get less reliable service for it...]]> http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12949886 Sat, 19 Mar 2005 13:19:03 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12949606 Thanks.
--
Chicago Bulls in 2005]]> http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12949606 Sat, 19 Mar 2005 12:32:02 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12942885
Comcast Cable uses amplifiers that are out when the local power fails.]]> http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12942885 Fri, 18 Mar 2005 15:12:49 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12942557 http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12942557 Fri, 18 Mar 2005 14:31:01 EDT Re: FIOS - First 7 days reviewed http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12939938 Your outlet powers your ONT. The CO powers the equipment on their end. There is no power required in between, unless you get out to 70,000' or so, and a repeater is required. Just one of the many things they love about fiber.]]> http://www.dslreports.com/forum/Re-FIOS-First-7-days-reviewed-12939938 Fri, 18 Mar 2005 07:51:11 EDT