 illekPremium join:2005-03-23 Tulsa, OK 1 edit | reply to Packet 8
Re: Porting Rules "# Telephone Number is Wireless we cannot port wireless numbers to Level3 at this time."
WHY DON"T YOU TELL YOUR CUSTOMERS THIS IN ADVANCE?!?!
I sat for weeks waiting for Packet8 to port my wireless number, faxed the forms in several times at P8's request and finally received an email stating that "My number could not be ported". No explanation. Why not just lay out the rules in advance and save your customers the frustration of going through your convoluted, unsupported LNP process.
edit: PS- Thanks, Preston, for an EXCELLENT post. |