Thanks for the advice. I posted and got a response, but I don't know how to read it. S/he said my profile only supported 2M and then s/he included a bunch of numbers for 2M and 2.5M, all of which were bigger numbers than I'm used to seeing.
I have replied to that post and asked him/her if those numbers meant I couldn't have the "Pro" package, and if so, if I could at least get my old speed back (I was rock-solid 1300/240 for the last N months and now I'm 1200/139).
