Re: [DNS] We have another issue tonight... in Comcast HSI

Re: [DNS] 04-2005 Connection Problems - Discussion

Sun, 24 Apr 2005 13:19:46 EDT

said by spweber1954 :

....is it all over?

Should I click the "Obtain DNS automatically", and go with what Comcast serves me?

As a national issue, judging from the fact the furor seems to have subsided, my best guess would be "yes." YMMV. Only you can determine if it is over for you and the only way I know for you to do that is to switch back to the Comcast DNS servers by configuring your equipment to obtain DNS automatically.

It doesn't take much time to switch, find out if it's working for you. If not, it doesn't take much time to switch back.
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Re: [DNS] 04-2005 Connection Problems - Discussion

Sun, 24 Apr 2005 10:20:04 EDT

spweber1954 : bump..

Re: [DNS] 04-2005 Connection Problems - Discussion

Sat, 23 Apr 2005 17:55:56 EDT

spweber1954 : I switched over last week to the 4.2.2.1/2 DNS servers, and things have gone OK--except for outages.

I was out of town all week.....and after reading the messages....is it all over?

Should I click the "Obtain DNS automatically", and go with what Comcast serves me?

Located southeast of Denver,CO.

Speed (4000/350) and internet seems OK.......so was just asking for those of us who don't stay up on this issue--hourly.

Thanks,

Stan
Parker,CO

Re: [DNS] 04-2005 Connection Problems - Discussion

Sat, 23 Apr 2005 13:35:50 EDT

sortofageek : Since you say you are now using Comcast DNS servers and, apparently, that is working for you and since 4.2.2.1 is not a Comcast DNS server, I would have to say the problem is totally unrelated to Comcast, period.
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Re: [DNS] 04-2005 Connection Problems - Discussion

Sat, 23 Apr 2005 13:33:11 EDT

dperry112 : I had the 4.2.2.1 as a static DNS lookup for some time loaded into the linksys router. Yesterday, I could not access our personal website. After a lot of troubleshooting I fixed it by deleting the 4.2.2.1 DNS server and let the router get the DNS server automatically.

Is this related to the failures of the Comcast DNS servers?

Re: [DNS] 04-2005 Connection Problems - Discussion

Fri, 22 Apr 2005 11:13:04 EDT

tower29 : I called comcast a week ago and couldn't even get to the internet division. So I called disconnect. My account was credited 45 bucks within one minute. I pay for the use of their DNS service. I shouldn't have to use someone else's. I told them that if my account wasn't credited I wanted everything turned off. And I wasn't joking either. I pay way to much money to have crappy service...tower

Re: ** 04/12/05 Connection Problems - Read first

Wed, 20 Apr 2005 15:00:09 EDT

Morty : I doubt you were speaking with a senior tech. May I recommend you follow my instruction in the other post as to how to get your issue resolved.

Re: ** 04/12/05 Connection Problems - Read first

Wed, 20 Apr 2005 14:29:38 EDT

groovyjoker :

quote:
Most of your individual cases where you have been mistreated by technicians and refused credit are just individual cases, I can assure you. Call back again and again and explain the issue as calmly and unserstanding as you possibly can. We all respond nicely to this.

Oh, hey, I am sure you mean well, Mr ComcastMan, but your company doesnt' know jack here in Olympia.

Your "Senior Technicians" came out here to my house to investigate this problem. They concluded that because I was watching TV on my computer, I was losing bandwidth. They replaced the cable and splitter and told me it may continue. They then replaced the ports on the outside of the house, turning it from a 4-cable to 3-cable access house, surmising some of my problem was coming from one of the ports.

They also mentioned that Comcast was "shifting frequencies around" in the bandwidth to "make room for the telephone service" in order to "compete with Qwest". But they never concluded that had anything to do with the fact I could not surf the web and kept getting 404 Error messages.

Then they left. I have removed the mess they created and after reading this forum, made them return and change the outside port back to a 4-cable access house. I will not call upon your senior technicians for their assistance anymore. I will handle things myself.

Re: [DNS] 04-2005 Connection Problems - Discussion

Tue, 19 Apr 2005 21:00:09 EDT

combatroy : Interweb still very slow here in Richmond, VA. I even put in some new DNS thingys in my rooter and the interweb is still slow or non existant.

Comcast wants to send a tech out to my house but not sure what they are going to do.

Re: [DNS] 04-2005 Connection Problems - Discussion

Tue, 19 Apr 2005 15:45:06 EDT

voodoodance : Girlboxer- In the SF Bay Area too, and I'd also like to know what's up with Comcast. I don't even know why they're pretending that there's not a problem. IE the techs will come out, we'll have them try all sorts of things, and they'll say they don't know what's wrong, but it's not us or our hardware/software. Wouldn't it be more cost-effective, if they're going to admit that their service is messed up anyways, if they give us an eta on a fix, or even a vague idea what's wrong?

*sighs* I'm so fed up with Comcast. Really wish there was another isp alternative where I live.

Re: [DNS] 04-2005 Connection Problems - Discussion

Tue, 19 Apr 2005 13:19:11 EDT

Jericho34 : You missed the point of the post. It doesn't matter if it does or dose not use dns. I have my own dns server.

Re: [DNS] 04-2005 Connection Problems - Discussion

Tue, 19 Apr 2005 12:40:48 EDT

Mutiny32 : so.....oscar.aol.com is an IP address? I think not.

Re: [DNS] 04-2005 Connection Problems - Discussion

Tue, 19 Apr 2005 11:27:30 EDT

Jericho34 : South Central Pennsylvania

Re: [DNS] 04-2005 Connection Problems - Discussion

Tue, 19 Apr 2005 11:15:06 EDT

sortofageek : I'm sorto' repeating here, I know, but beginning to feel invisible.

This thread is about DNS connection issues. If your problem is not DNS related, this is the wrong thread.

Start a thread, describe your problems. Include the information requested here: »/faq/8563
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Re: [DNS] 04-2005 Connection Problems - Discussion

Tue, 19 Apr 2005 11:09:22 EDT

girlboxer5 : It was completely down for almost two hours last night. It came up mysteriously about 8:40PM in the San Francisco Bay Area after the connection just died at 6:30PM.

I'd love to know what's REALLY going on with Comcast. I changed my DNS servers a week and a half ago thanks to this forum. :)

Re: [DNS] 04-2005 Connection Problems - Discussion

Tue, 19 Apr 2005 10:52:45 EDT

anon : Jericho,
Same issues as you, here in DC. I dont see how DNS would be causing all this. I have issues pinging ip addresses too.
Ofcourse when i called comcast, it was on the upswing and they said 16% packet loss is acceptable and not in the 'red' zone, so "no help for you"...
jeez it used to be sooo good.

Re: [DNS] 04-2005 Connection Problems - Discussion

Tue, 19 Apr 2005 09:41:40 EDT

vizionblind : hericho what state are you in? Same problems here in VA

Re: [DNS] 04-2005 Connection Problems - Discussion

Tue, 19 Apr 2005 01:32:23 EDT

Jericho34 : This is my second attempt to make a post tonight. The first was all but ready when I clicked on preview,WHAM! Down goes Comcast again!!!! Page cannot be displayed. Click back and presto! Everything you type has disappeared into the Comcast ether. Oh well, you learn something new all the time. (I’m typing this first in Word).

I will repeat what I said before. This is more than a DNS problem! This is MORE THAN a DNS problem! Somebody please, please listen. Joebob38? Start a new thread?

I do NOT use Comcast DNS. I have DNS running on a Windows 2000 server running on my network. I have had problems since Tuesday 12APR2005. No connection, slow connection, you name it. AOL instant messenger is at times constantly trying to reconnect. AIM does NOT use dns. Xbox, ip to ip address games keep loosing connection. DNS not needed here either. I tried to listen to XM Radio online, player kept buffering on every song. I’ve streamed a 1440k internet radio station without a hiccup before. Now streaming an mp3 stream is not possible.

Last Friday night my connection tested less than a dial up. Sometimes it was completely dead, even though the modem showed I was still connected. It was like that till about 1:35am Sat. Then it came back, like nothing was wrong. Tonight was the same deal, dead one minute, up and running the next, and then dead again. I tried to download my email. Hung up at 3 out of 36. Made 3 more attempts, zips right up to 18 of 36, hang…. Couple of more tries and it takes off. I tried to update windows media player, received 78% of the file and quit!. It took my son 24 hrs to download service pack 4 for windows 2000 last week.

I think I read in one of these threads that Comcast had launched VOIP in some new markets last week about the same time the DNS servers crashed. It that right?
This article was linked to on SlashDot »www.pbs.org/cringely/pulpit/pulp···303.html . It explains how Comcast plans on putting the screws to other VOIP providers on their network. Maybe their servers cannot tell the difference between voip packets and my packets or your packets.

Last night on the David Lawrence show, he talked about the problems Comcast was having. He said it was due to a service upgrade and most likely these problems would continue into May. I hope not.

Re: [DNS] 04-2005 Connection Problems - Discussion

Mon, 18 Apr 2005 18:09:15 EDT

sortofageek : vizionblind, I don't see a DNS issue in your most recent thread about gmail.

Start a thread, describe your problems. Include the information requested here: »/faq/8563
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Re: [DNS] 04-2005 Connection Problems - Discussion

Mon, 18 Apr 2005 17:49:36 EDT

vizionblind : yes I am having the slow page loading / no connection issues.

Re: [DNS] 04-2005 Connection Problems - Discussion

Mon, 18 Apr 2005 17:39:33 EDT

Morty : Most markets haven't been using the National DNS servers since last week, legacy/classic markets were reverted back to local DNS servers, and most New comcast (ex attbi) have been reverted back to the attbi servers. If you're having slow ping times, packet loss or block sync problems none of those are DNS. DNS just means the page would load a bit slower then normal, and the issue would be corrected by switching to an alternate DNS server, like other Comcast DNS servers (that can be found here).

Re: [DNS] 04-2005 Connection Problems - Discussion

Mon, 18 Apr 2005 17:16:21 EDT

vizionblind : something else? how so. A majority of my town is having same issue as well as friends in another state.

Re: [DNS] 04-2005 Connection Problems - Discussion

Mon, 18 Apr 2005 17:13:14 EDT

Morty : there hasn't been any DNS issues since the last major outage, if you're still having problems it's going to be something else most likely. While almost everyone is crediting, it is up to local market procedures for billing issues, things that may also affect whether or not you get a credit: attitude with the billing representative, account history (number of times you've been late payment)and whether or not you've had a promotion/been on one recently or whether you've previously had credits applied. If you're a good customer, pay the normal rate, haven't gotten a credit before and pay your bill on time, most agents won't have a problem crediting you for a few days.

Re: [DNS] 04-2005 Connection Problems - Discussion

Mon, 18 Apr 2005 16:34:13 EDT

vizionblind : edeab: I did call them and they said "it's not a comcast issue" what the....

Re: [DNS] 04-2005 Connection Problems - Discussion

Mon, 18 Apr 2005 16:30:06 EDT

aaronp : A little networking 101...
If you have more than one computer, the easiest way to configure your network is to set all the computers in the network to point to the router for DNS, then set the DNS settings on the router.
So if your router is 192.168.1.1
On your computer set the default gateway to 192.168.1.1
and your DNS setting to 192.168.1.1 (just one entry in DNS)

On your router, make sure you have all three DNS slots filled with valid DNS servers.
Now, if you need to change a setting, you'll only have to change it once (On the router, of course!) When you make the change, you won't have to release/renew all the client machines to grab the new settings, because they'll already be pointing to the router.

For a faster startup, and less problems in general, assign your computers an IP address on the network. If the router assigns IP's over 100, assign each computer an address under 100.
Ex. 192.168.1.50 192.168.1.51 etc. etc.
Now when the computer starts up, it won't have to wait for an address. Also, if the router is power cycled (and the computer is not) the router won't "forget" the IP address is assigned and reassign it.

Re: [DNS] 04-2005 Connection Problems - Discussion

Mon, 18 Apr 2005 16:26:40 EDT

edeab220 : vizionblind, I called 1800-COMCAST and went to billing, told them I was down for a few hours in the evening for five days, and they gave me $5.75 credit.

They're giving everyone credit, so I'm suggesting to everyone that had problems to call up Billing and tell them about it.

Re: [DNS] 04-2005 Connection Problems - Discussion

Mon, 18 Apr 2005 15:12:02 EDT

pgoelz : FWIW, when we were having the major DNS issues here in SE Michigan last week, I found a couple DNS servers from the first post in this thread that worked and was all set. But not all of the DNS servers listed in the first post worked, so if you try one and it doesn't solve your problem don't give up right away.

It's been 100% for quite a few days here now.

Re: [DNS] 04-2005 Connection Problems - Discussion

Mon, 18 Apr 2005 13:41:00 EDT

vizionblind : so I called Comcast billing to get a refund for all this dowtime and they insist the problem is on my end and their is no DNS issue. They wanted to roll a truck out. I said NO, and hung up.

Can you believe this??

Re: [DNS] 04-2005 Connection Problems - Discussion

Mon, 18 Apr 2005 13:14:41 EDT

sortofageek : Once again, feeling much like a broken record, if your problems are not fixed by changing your DNS servers, trying several of those suggested in the first post of this thread, please start a new topic.

There is a New Topic button at the top (to your right) of the forum. Please use that to start a new topic.

Your new topic should include as much information as possible, as suggested by this FAQ: »/faq/8563

It is just too confusing to try to troubleshoot individual issues in a monster-sized thread like this.
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Re: [DNS] 04-2005 Connection Problems - Discussion

Mon, 18 Apr 2005 09:41:57 EDT

vizionblind : so has anyone called Comcast to demand credit for the downtime? What did you say to them?

Re: [DNS] We have another issue tonight...

Mon, 18 Apr 2005 08:35:16 EDT

anon : My 707 does not have a place to enter any DNS addresses.
The web interface is different from later D-Link models such as the 604.
However, I did manage to enter some alternate addresses directly into my computer's network settings.
That works, but I'd like to enter both those as well as the Comcast ones.
I don't understand what the host name and domain would be for multiple entries like that.

Re: [DNS] 04-2005 Connection Problems - Discussion

Mon, 18 Apr 2005 07:05:42 EDT

jansm38 : As it's been said a thousand times already, DNS has NOTHING to do with Ping times.

said by vboyz103:

Please help...I changed the DNS addy of the router to 4.2.2.2 and it does no good.

As I am typing this message, my ping time is way above 200ms.

C:\Documents and Settings\Administrator>ping www.comcast.com

Pinging www.comcast.com [164.109.28.3] with 32 bytes of data:

Reply from 164.109.28.3: bytes=32 time=255ms TTL=105
Reply from 164.109.28.3: bytes=32 time=266ms TTL=105
Reply from 164.109.28.3: bytes=32 time=302ms TTL=105
Reply from 164.109.28.3: bytes=32 time=272ms TTL=105

Ping statistics for 164.109.28.3:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 255ms, Maximum = 302ms, Average = 273ms

Re: [DNS] 04-2005 Connection Problems - Discussion

Mon, 18 Apr 2005 02:40:00 EDT

SLow Poke9 : Another night of foo from comcast

I'm from Hillsboro, OR and comcast latency is bad

There's a network problem beteen 68.87.216.29 *comcast and AT&T 12.123.44.118.

Yestday, when this happened, I spent some un-quality time with comcast online help. I heard a dismall array of stupid questions from comcast help.

It's such a lousy customer service company. Heck, comcast, must ship their online stuff over seas *india. The online script adds the customer service person's name.

Ok, enough ranting. I heard comcast will rebate 1.64 per day from dns outage last week. What are they going to rebate for the last couple days?

Verizon is bringing fiber into my area. I am thinking hard about changing to Verizon fiber by mid summer.

-clear your internet explorer cache
-do you have a router

Re: [DNS] 04-2005 Connection Problems - Discussion

Mon, 18 Apr 2005 02:15:51 EDT

Sharkie86 : This doesn't look good:

http://www.dslreports.com/speedtests/850888;393855;da42f83d246d0b64e28b755ad2e1445d;2.0;pdx.speakeasy.net/1113804827

Re: [DNS] 04-2005 Connection Problems - Discussion

Sun, 17 Apr 2005 23:39:45 EDT

MrAsh217 : DFW area of Texas, having issues yet again. Pings have jumped close to 200 ms.

Re: [DNS] 04-2005 Connection Problems - Discussion

Sun, 17 Apr 2005 23:19:00 EDT

vizionblind : down again tonight VA

Re: [DNS] 04-2005 Connection Problems - Discussion

Sun, 17 Apr 2005 22:57:06 EDT

september : Pinging comcast.com [164.109.28.3] with 32 bytes of data:

Reply from 164.109.28.3: bytes=32 time=40ms TTL=107
Reply from 164.109.28.3: bytes=32 time=42ms TTL=107
Reply from 164.109.28.3: bytes=32 time=40ms TTL=107
Reply from 164.109.28.3: bytes=32 time=40ms TTL=107

Ping statistics for 164.109.28.3:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 40ms, Maximum = 42ms, Average = 40ms

Re: [DNS] 04-2005 Connection Problems - Discussion

Sun, 17 Apr 2005 22:55:26 EDT

anon : Now it is way over 300+ ping...I am really frustrated with this problem.

Is Comcast so stupid to figure this thing out? I thought million customers pay them for the service, so they should be OK to hire some experts in and fix this.

Re: [DNS] 04-2005 Connection Problems - Discussion

Sun, 17 Apr 2005 22:43:18 EDT

Sharkie86 : Pinging www.comcast.com [164.109.28.3] with 32 bytes of data:

Reply from 164.109.28.3: bytes=32 time=103ms TTL=107
Reply from 164.109.28.3: bytes=32 time=96ms TTL=107
Reply from 164.109.28.3: bytes=32 time=94ms TTL=107
Reply from 164.109.28.3: bytes=32 time=119ms TTL=107

Ping statistics for 164.109.28.3:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 94ms, Maximum = 119ms, Average = 103ms

Pinging www.comcast.net [204.127.205.8] with 32 bytes of data:

Reply from 204.127.205.8: bytes=32 time=85ms TTL=50
Reply from 204.127.205.8: bytes=32 time=122ms TTL=50
Reply from 204.127.205.8: bytes=32 time=87ms TTL=50
Reply from 204.127.205.8: bytes=32 time=82ms TTL=50

Ping statistics for 204.127.205.8:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 82ms, Maximum = 122ms, Average = 94ms

Re: [DNS] 04-2005 Connection Problems - Discussion

Sun, 17 Apr 2005 22:31:45 EDT

anon : Please help...I changed the DNS addy of the router to 4.2.2.2 and it does no good.

As I am typing this message, my ping time is way above 200ms.

C:\Documents and Settings\Administrator>ping www.comcast.com

Pinging www.comcast.com [164.109.28.3] with 32 bytes of data:

Reply from 164.109.28.3: bytes=32 time=255ms TTL=105
Reply from 164.109.28.3: bytes=32 time=266ms TTL=105
Reply from 164.109.28.3: bytes=32 time=302ms TTL=105
Reply from 164.109.28.3: bytes=32 time=272ms TTL=105

Ping statistics for 164.109.28.3:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 255ms, Maximum = 302ms, Average = 273ms

Re: [DNS] 04-2005 Connection Problems - Discussion

Sun, 17 Apr 2005 22:26:42 EDT

masterwolfe2 : Dragging big time in Huntsville AL again, using their damned POS DNS servers. Bout to switch again
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Re: [DNS] 04-2005 Connection Problems - Discussion

Sun, 17 Apr 2005 22:02:37 EDT

Skltlqr : Yes, just switched from 4.2.2.3 to 4.2.2.1 and now I'm ok again.

Re: [DNS] 04-2005 Connection Problems - Discussion

Sun, 17 Apr 2005 22:02:18 EDT

ryanmcv : Hmm, I seem to be back to 33ms pings. That was odd.

Re: [DNS] 04-2005 Connection Problems - Discussion

Sun, 17 Apr 2005 21:56:23 EDT

anon : Mine has been out all week, Comcast doesn't seem to know what they are talking about. First 3 days they said it was them having an outage. Day 4 they said my ethernet card was bad, so i buy a new one, doesn't work. Day 5 they come over for 2 hours put in a new modem, say that it is my computer's problem... they have to come back in 2 days with a laptop to prove to me their service is coming in fine here. Day 6 I borrow someone's comp, doesn't work, call comcast and they said the new modem MAC number isn't registered. How many more excuses are they gonna give me??? I don't have a router or a firewall. It just won't renew the IP address...

Re: [DNS] 04-2005 Connection Problems - Discussion

Sun, 17 Apr 2005 21:53:01 EDT

ryanmcv : My pings have shot up to 300ms using Comcast's DNS servers...

Re: [DNS] 04-2005 Connection Problems - Discussion

Sun, 17 Apr 2005 20:37:44 EDT

edeab220 : Anyone having problems again as of 8:32EDT? I had to swich to 4.2.2.2 again...

Re: [DNS] 04-2005 Connection Problems - Read first **

Sun, 17 Apr 2005 16:50:57 EDT

Andrew J : If someone is/was experiencing DNS issues......snip
----------------------------------------
For me it did nothing. I'm sure there is a bigger problem.
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Re: [DNS] 04-2005 Connection Problems - Discussion

Sun, 17 Apr 2005 14:41:30 EDT

sortofageek :

said by Homerr_wa :

I keep losing connection altogether and have read it's some dB issue with the modem and I can only hold a connection for 3-5 minutes at a time, and that is only marginal in speed, maybe 56k-ish.

Please start a new topic if you wish assistance with troubleshooting.

»/faq/8563
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Re: [DNS] 04-2005 Connection Problems - Discussion

Sun, 17 Apr 2005 14:25:19 EDT

Homerr_wa : Comcast here in Seattle has been spotty the last two weeks with the DNS issues and I followed this forum and changed to 4.2.2.1 and 4.2.2.2. It worked semi-ok for for tues-thurs. Friday was full speed, no problems. Saturday and today have been problems deeper than the DNS issue. I keep losing connection altogether and have read it's some dB issue with the modem and I can only hold a connection for 3-5 minutes at a time, and that is only marginal in speed, maybe 56k-ish.

Re: [DNS] 04-2005 Connection Problems - Discussion

Sun, 17 Apr 2005 14:20:09 EDT

sortofageek : LAComuser, since your issue is not DNS and you want to know if others are seeing the connection drops, your post should be a new topic with appropriate title. There is a New Topic button top right of the forum.

If you decide others in your local area aren't seeing the same problem and want troubleshooting assistance, post pertinent information in that thread and ask for help.

»/faq/8563

Help us keep this thread on topic, which is the national DNS problem, any continued issue related to Comcast DNS servers.
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Re: [DNS] 04-2005 Connection Problems - Discussion

Sun, 17 Apr 2005 14:03:39 EDT

anon : Losing my connection hourly in Los Angeles right now. For 15-30 min each time I'd estimate. Anyone else?

Already got around the DNS issue. Now it's a total drop in connection w/ the modem.

Really starting to get annoyed.

Re: [DNS] 04-2005 Connection Problems - Read first

Sun, 17 Apr 2005 13:34:54 EDT

sortofageek :

said by Blam :

I know there are several other issues going on that IMHO, indirectly relate to the literal DNS issue (and that seem to revolve around problems on the backbone as people get handed off to it).

Hopefully, our regular members will help in directing people to the appropriate threads for "other issues." Let's try to stick to the national DNS issue in this one.
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Re: [DNS] 04-2005 Connection Problems - Read first

Sun, 17 Apr 2005 13:24:14 EDT

Blam : Yeah. I was going to suggest that too. A sticky thread with just the workaround info but that can't be posted to.

I know there are several other issues going on that IMHO, indirectly relate to the literal DNS issue (and that seem to revolve around problems on the backbone as people get handed off to it).

Re: [DNS] 04-2005 Connection Problems - Read first

Sun, 17 Apr 2005 12:56:34 EDT

Matsayz : cool beans, thanks

Re: [DNS] 04-2005 Connection Problems - Read first

Sun, 17 Apr 2005 12:41:25 EDT

sortofageek : You do have a point about separating the work-around suggestion post from the discussion, matsayz. :)

Pardon the interruption, folks, while I work on that. We'll be open for business soon. :)
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Re: [DNS] 04-2005 Connection Problems - Read first

Sun, 17 Apr 2005 12:30:44 EDT

Matsayz : im just saying that when Joe Shmo comes to the forum, and sees that "read first" and it has 26pages its gonna deter him from reading it. thus posting another "topic" post for you to clean up. i mean its prolly gonna happen both ways that you and me are talking about sortofageek(wow thats hard to refer to you in a sentece...). but either way it doesnt matter i guess. just trying to think of the noob thats coming along, since we are trying to help as many people as possible with minimal effort as to help the masses. but admins have the final word so i leave that to you.

maybe instead, we keep this hugeass thread open and make a smaller condensed thread that you lock but label as "READ FIRST For DNS/Connetion Problems". just trying to seperate the random "why doesnt my internet work HELP ME!#@!!". its really hard to keepup on a convo when theres random shouts to help, then you post to help and the whole convo sways off and the original discussion is lost.

Re: [DNS] 04-2005 Connection Problems - Read first

Sun, 17 Apr 2005 12:23:24 EDT

Qixotl : Looks like the DNS problems have returned here in CT. A friend (who hasn't been online during the previous outages) just called me to see if my Internet connection is down. I shifted him to the Level3 DNS servers and that solved his problem. In this area, appointments for service calls concerning Internet outages are backed up through Thursday, so it appears that the Tier 1 operators still have no clue about the DNS issues.

Re: [DNS] 04-2005 Connection Problems - Read first

Sun, 17 Apr 2005 12:22:34 EDT

snowscum : Yea weeding through 26 pages of posts sounds like the answer.

Re: [DNS] 04-2005 Connection Problems - Read first

Sun, 17 Apr 2005 12:07:09 EDT

sortofageek : Starting a new thread would lose the history of this ongoing saga, IMO. I think it needs to stay for the benefit of those who want to see. For those who don't, just want the workaround, first post in the thread gives them that.

Additional posts give us an idea whether it is still an issue or not. You really only have to look at the end of the thread to see if individuals or certain areas are still having DNS issues, needing the workaround.

In most cases, people are simply reporting this particular issue isn't fixed for them, belongs here. Sometimes we can tell when they post it is probably not this DNS problem, but something else. In that case, someone asks them to start a new topic so we can help.
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Re: [DNS] 04-2005 Connection Problems - Read first **

Sun, 17 Apr 2005 11:31:45 EDT

dadkins : If someone is/was experiencing DNS issues, and wanted to "fix" the problem, the first post in this thread has the information needed to get them back to surfing.

Alot of the subsequent posts are others sharing explainations on what some hardware may need to get it working properly.

If not for this thread, we would have 26 pages of nothing but DNS Issue threads in this forum. :hmm:

Re: [DNS] 04-2005 Connection Problems - Read first **

Sun, 17 Apr 2005 11:24:35 EDT

vizionblind : time to start a new thread imo

Re: [DNS] 04-2005 Connection Problems - Read first

Sun, 17 Apr 2005 11:19:00 EDT

Matsayz : how is one supposed to read this huge thread? i think its time to lock it and start over, 26 pages(when i post this) is huge. or maybe we could conform the "episodes" into their own threads. no one in their right mind would read all of these pages....and its gotta be hard to figure out whats going on and where to find it in all of the pages. we neeed to think about the avg. joe that is coming to find out why his $40 a month internet connection isnt working properly. the rest of us geeks that stay on the forum i think tend to know whats going on.

Re: [DNS] 04-2005 Connection Problems - Read first

Sun, 17 Apr 2005 11:11:13 EDT

sortofageek :

said by visormiser :

My attempt to start a separate thread was nixed, and the thread locked. So I'll ask here:

Sorry about that, visormiser. It's a large, fast-moving, forum. Sometimes it is hard to know where to post. Since yours belongs in general discussion of this ongoing issue, it really does belong in this thread. If everyone who posted in this thread had started a new thread, it would greatly hamper our ability to help each other with individual issues.

People who want individual help in troubleshooting still can and should start a new topic, just for their issues, giving members some information from this FAQ: »/faq/8563
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Re: [DNS] 04-2005 Connection Problems - Read first **

Sun, 17 Apr 2005 10:50:33 EDT

vizionblind : was down for a good portion of last night

Re: [DNS] 04-2005 Connection Problems - Read first

Sun, 17 Apr 2005 09:19:07 EDT

blunz : I used the 4.2.2... series and it vastly improved my speeds and my ability to connect. In Silver Spring Maryland (DC suburb) connections remain spotty - able to get to a site one minute, not the next. Thanks for the help.

Re: [DNS] 04-2005 Connection Problems - Read first **

Sun, 17 Apr 2005 08:18:04 EDT

oldTDNickell : I change back to the Comcast DNS servers Friday afternoon and everything seems to be working well.I haven't been online as much as i normally would have been because of some kind of flu like virus going around but I'm sure its been fixed and if people are still having problems it would be something else causing it.:)

Re: [DNS] 04-2005 Connection Problems - Read first

Sun, 17 Apr 2005 01:01:10 EDT

visormiser : My attempt to start a separate thread was nixed, and the thread locked. So I'll ask here:

Anyone just coming to this thread still experiencing Comcast DNS problems? The company says they have fixed the problem, but I want to hear from anyone still having a DNS issue that is resolved by merely pointing to other DNS servers.

Pls IM or PM me.

Re: [DNS] 04-2005 Connection Problems - Read first **

Sun, 17 Apr 2005 00:36:09 EDT

PuGpUg : dns servers been good for 3 days now..comcast dns servers i mean

Re: [DNS] 04-2005 Connection Problems - Read first **

Sat, 16 Apr 2005 19:47:09 EDT

Cheddarhead : Speed is still very slow, has been for the last week. (Also, down completely for a week). I have 4000/384, but since 10 days agao or so, it's been more like 1000/300, running from the low end of 500/100 up to 2000/300. I havent had 4 mbps since they announced the upgrade. (Yes I have power cycled my modem, many times)
Anybody else in the midwest experiencing slow speeds?

Regards

Re: [DNS] 04-2005 Connection Problems - Read first **

Sat, 16 Apr 2005 17:53:18 EDT

sortofageek : I second joebob's suggestion. Start a new topic. Provide some information. There are plenty of members who will do their best to help you pin down your issues if you decide to help them help you.

»/faq/8563

Connection problems are frustrating for all of us, but try to remember none of us caused the problems. Yelling and cursing in our direction won't help anyone. :)
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Re: [DNS] 04-2005 Connection Problems - Read first

Sat, 16 Apr 2005 17:20:50 EDT

Morty :

said by cuckfomcast:

THIS IS *NOT* JUST A DNS PROBLEM AND WHY ISNT COMCAST OWNING UP TO IT? I"VE HAD THESE DAMN CONNECTION PROBS FOR ALMOST A WEEEK AFTER I RESET THE MODEM IT WORKS AGAIN BUT IS NOT STABLE AT ALL. IT SEEMS TO "DROP" UNDER HEAVY LOAD OR SOMETIMES ANY "UPLOADED" DATA FROM ME WILL CAUSE THE NET TO DIE OUT.

DID NOT HAVE THIS PROBLEM BEFORE THEY UPGRADED TO 4MB AND AS YOU CAN TELL BY MY CAPITAL LETTERS I AM QUITE FURIOUS, I ASSURE YOU

Make another thread, so that you can get help. That is not related to DNS in anyway.

Re: [DNS] 04-2005 Connection Problems - Read first **

Sat, 16 Apr 2005 17:14:42 EDT

anon : THIS IS *NOT* JUST A DNS PROBLEM AND WHY ISNT COMCAST OWNING UP TO IT? I"VE HAD THESE DAMN CONNECTION PROBS FOR ALMOST A WEEEK AFTER I RESET THE MODEM IT WORKS AGAIN BUT IS NOT STABLE AT ALL. IT SEEMS TO "DROP" UNDER HEAVY LOAD OR SOMETIMES ANY "UPLOADED" DATA FROM ME WILL CAUSE THE NET TO DIE OUT.

DID NOT HAVE THIS PROBLEM BEFORE THEY UPGRADED TO 4MB AND AS YOU CAN TELL BY MY CAPITAL LETTERS I AM QUITE FURIOUS, I ASSURE YOU

Re: [DNS] 04-2005 Connection Problems - Read first

Sat, 16 Apr 2005 15:10:13 EDT

dsdarling :

said by Richmond VA in a hos:

When I power cycle modem + router (this week), seems to be good for about an hour, then DNS is down again.

When I first got an IP it gave me an hour lease. Several Release Renews and I finally got a 96 hour lease. I didn't think it was worth mentioning...

Re: [DNS] 04-2005 Connection Problems - Read first

Sat, 16 Apr 2005 15:04:08 EDT

sortofageek : Your issue is different than dsdarling's. Just follow the workaround suggestions (first post in this thread) to resolve the DNS issues ... until you're sure Comcast does have that fixed in your area.
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Re: [DNS] 04-2005 Connection Problems - Read first

Sat, 16 Apr 2005 14:51:45 EDT

anon : When I power cycle modem + router (this week), seems to be good for about an hour, then DNS is down again.

Re: [DNS] 04-2005 Connection Problems - Read first **

Sat, 16 Apr 2005 14:11:17 EDT

dsdarling :

said by sortofageek :

said by dsdarling :

AND I can't get an IP unless I use the Router MAC address, my NIC MAC is not accepted. I'm almost afraid to call support to see what that is all about...

You need to power cycle the modem when you change a MAC address for the device connected to the modem in order to get a new IP.

Thought I'd already tried that... but it worked....:uhh:
Now, I'm back on the 67 domain... but still have the ATTBI DNS servers.

Thanx

Re: [DNS] 04-2005 Connection Problems - Read first **

Sat, 16 Apr 2005 13:31:18 EDT

sortofageek :

said by dsdarling :

AND I can't get an IP unless I use the Router MAC address, my NIC MAC is not accepted. I'm almost afraid to call support to see what that is all about...

You need to power cycle the modem when you change a MAC address for the device connected to the modem in order to get a new IP.
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Re: [DNS] 04-2005 Connection Problems - Read first

Sat, 16 Apr 2005 13:10:14 EDT

anon : Issues today (and since last weekend). Can get connectivity plugging straight into modem, totally hosed if accessing via a router. Why (via DHCP) they're assigning a non-routable addy - 172.30.24.34 - for the DHCP server is beyond me.

Re: [DNS] 04-2005 Connection Problems - Read first **

Sat, 16 Apr 2005 12:37:58 EDT

vizionblind : having some issues again, saturday 12pm

Re: [DNS] 04-2005 Connection Problems - Read first **

Sat, 16 Apr 2005 12:18:17 EDT

dsdarling : In Spokane WA.

Seems I've been reverted back to ATTBI DNS's last night....

63.240.76.198 PTR record: ns14.attbi.com. [TTL 900s] [A=63.240.76.198]

204.127.199.8 PTR record: ns11.attbi.com. [TTL 10800s] [A=204.127.199.8]

And my IP is now in the 24 domain versus 67 before this fiasco..

AND I can't get an IP unless I use the Router MAC address, my NIC MAC is not accepted. I'm almost afraid to call support to see what that is all about...

Re: [DNS] 04-2005 Connection Problems - Read first

Sat, 16 Apr 2005 10:40:15 EDT

gdm : I just want to add one more thing that DNS won't affect. VoIP has not been affected during all this since it's all IP based.

I have seen questions brought up on other sites, so just more of a FYI to others that may ask.

Re: [DNS] 04-2005 Connection Problems - Read first

Sat, 16 Apr 2005 10:31:31 EDT

Big_D : Exactly

Re: [DNS] 04-2005 Connection Problems - Read first

Sat, 16 Apr 2005 10:25:28 EDT

rockotman :

said by Big_D :

said by Sharkie86 :

I find them to keep me at much higher speeds at a more constant rate.

The DNS servers you choose have absolutely no affect on your download speed.

Concur

But it "seems" faster when the DNS server finds a page more readily. It won't affect the actual transfer speed, but without the lag of a server finding the site, it can "seem" faster.

Just run a speed test using the two difference servers. You will notice no appreciable difference is speed test results.

But then load various pages using the different DNS servers. You may notice a difference, if one of them is slow to respond to your DNS requests.
--
...is there anybody out there...

Re: [DNS] 04-2005 Connection Problems - Read first

Sat, 16 Apr 2005 10:17:37 EDT

Big_D :

said by Sharkie86 :

I find them to keep me at much higher speeds at a more constant rate.

The DNS servers you choose have absolutely no affect on your download speed.
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Re: [DNS] 04-2005 Connection Problems - Read first

Sat, 16 Apr 2005 03:03:16 EDT

atman5 : Thanx Sharkie.....I just noticed my DNS servers were switched to those two you listed and they seem to work much better !!:)

Re: [DNS] 04-2005 Connection Problems - Read first **

Sat, 16 Apr 2005 02:58:38 EDT

ortuno2k : having problems here too, Miami FL.
I run my own dns server...still had problems as of tonite (1st time ever!). Using my ISP's...still was having problems.
Seems to be working a little better now.

Re: [DNS] 04-2005 Connection Problems - Read first

Sat, 16 Apr 2005 01:51:55 EDT

Sharkie86 : It is owned by Sprint. I just did a tracert of my 'automatic DNS servers' which were 68.87.66.196 and 68.87.64.196. I get much lower pings with these ones and I find them to keep me at much higher speeds at a more constant rate.
Actually, when I switched back to automatic, it changed them to 216.148.227.79 and 204.127.202.19, which both work just as well. I see the same speeds, if not better.

Re: [DNS] 04-2005 Connection Problems - Read first

Sat, 16 Apr 2005 00:27:46 EDT

Oregonian :

said by Sharkie86 :

I found a good one for Oregon:

Thank you Sharkie86!

Will be using yours for now. Any idea who owns the first one?

Re: So this is the reason...

Fri, 15 Apr 2005 23:57:54 EDT

entropy1 : Thank you very much.

Re: [DNS] 04-2005 Connection Problems - Read first **

Fri, 15 Apr 2005 23:23:16 EDT

Jericho34 : HEY COMCAST

This has been going on for two weeks now. I used to get 7.5 KB/sec on dial up.

2005-04-15 18:02:37 EST: 51 / 356
Your download speed : 52761 bps, or 51 kbps.
A 6.4 KB/sec transfer rate.
Your upload speed is much faster than down.. have you tweaked?
Your upload speed : 365463 bps, or 356 kbps.

Re: [DNS] 04-2005 Connection Problems - Read first

Fri, 15 Apr 2005 22:31:40 EDT

Sharkie86 : I found a good one for Oregon:

Primary 204.117.214.10

Alternate 4.2.2.6

Re: [DNS] 04-2005 Connection Problems - Read first

Fri, 15 Apr 2005 20:37:07 EDT

edeab220 : Comcast seems to be working good...amazing! :p.

Called Comcast tonight, got $5.75 credit :D

Re: [DNS] 04-2005 Connection Problems - Read first **

Fri, 15 Apr 2005 19:47:29 EDT

oldTDNickell :

said by docoz :

Backup dns servers probably don't do much good if they are all running the same buggy software.

I don't know what you mean when you say backup,but if you don't trust the Comcast DNS servers don't use them.For me i'll use them as long as their working.It's no big deal to change the numbers if it goes down again.:)

Re: [DNS] 04-2005 Connection Problems - Read first **

Fri, 15 Apr 2005 19:26:37 EDT

docoz : Backup dns servers probably don't do much good if they are all running the same buggy software.

Re: [DNS] 04-2005 Connection Problems - Read first **

Fri, 15 Apr 2005 19:12:09 EDT

oldTDNickell : Working ok.:)
Its kind of neat to just remove the number you put in before and then just do a auto release.renew and see what it gives you.:)

Re: [DNS] 04-2005 Connection Problems - Read first **

Fri, 15 Apr 2005 18:53:34 EDT

rockotman : Lo and behold - I did the same,

Removed the hard-coded DNS values I had inserted,
And when the trusty old router restarted,

What to my wondering eyes did appear,
But eight tiny groupings I recognize from early last year,

The DNS servers now being piped in,
Are the ones that I had way-back when.

63.240.76.4 and 204.127.198.4

Looks like they fired up the old servers again. :D
--
...is there anybody out there...

Re: [DNS] 04-2005 Connection Problems - Read first **

Fri, 15 Apr 2005 18:44:16 EDT

oldTDNickell : Ok just so everyone know i removed the Earthlink DNS servers i have been using and did a release/renew on the router and it gave me these numbers.

204.127.199.8 Primary

63.240.76.198 Secondary

What do you think? They seem to be pretty fast.

And i know i said i would never go back to the Comcast DNS servers.I lied:D

Re: [DNS] 04-2005 Connection Problems - Read first **

Fri, 15 Apr 2005 18:35:57 EDT

rockotman : Nope - I just did find that piece of paper (24.1.40.33, 24.1.40.34). I tried pinging them and got no reply. Probably not worth trying them as a DNS server.

These are from back in the old days, when @home gave you a static IP, and had you enter all the pertinent informations into the network settings, back when SOHO routers were cost-prohibitive, back in the dark ages, a whole 6 years ago.
--
...is there anybody out there...

Re: [DNS] 04-2005 Connection Problems - Read first **

Fri, 15 Apr 2005 18:30:45 EDT

oldTDNickell :

said by rockotman :

Yeah - just for shits and giggles the other night I tried the old ATTBI server IPs that I have written down, and they worked.

Now - maybe I can find that piece of paper with the old @Home DNS IPs on it - I know that they were local... ;)

I bet they still work.:D

Re: [DNS] 04-2005 Connection Problems - Read first **

Fri, 15 Apr 2005 18:25:33 EDT

rockotman : Yeah - just for shits and giggles the other night I tried the old ATTBI server IPs that I have written down, and they worked.

Now - maybe I can find that piece of paper with the old @Home DNS IPs on it - I know that they were local... ;)
--
...is there anybody out there...

Re: [DNS] 04-2005 Connection Problems - Read first **

Fri, 15 Apr 2005 18:20:46 EDT

oldTDNickell : Maybe backup systems would be a better choice of words.Anyway i like the old system better maybe they will go back to that.:)

Re: [DNS] 04-2005 Connection Problems - Read first **

Fri, 15 Apr 2005 18:14:39 EDT

rockotman : And at what cost? I do failsafe systems for submarines. They do not come cheap, nor as do the systems for aircraft, as I am sure you can attest. And we have it a little easier, as our systems are generally not subject to being hacked into or beat upon by every schmuck out there that thinks they are the next super-hacker out to cause chaos and general mayhem.

And, as I am sure you know, even failsafe systems have a weakness... yes, there may be redundancy, yes - there may be no non-detectable failures that can cause a catastrophe, but given the right set of circumstances, even a fail safe system, without properly trained operators and overseers, can fail. Planes crash. Subs bump into undersea mounts.

But I do agree that Comcast (CC) should do a better job of keeping their system up and running. Up until of late, I have not had any real problems with CC. But the last several weeks have been rough.

I am sure that CC thought that centralizing servers seemed like a good idea, a reasonable way to save costs and streamline operations. But maybe the whole plan was not as well thought out as it should have been. They did not take into consideration the alienation of customers if problems arose. Nor the risk of putting all your eggs into one basket. They will learn from this mistake, and hopefull do a better job next time.

Hopefully. ;)
--
...is there anybody out there...

Re: [DNS] 04-2005 Connection Problems - Read first **

Fri, 15 Apr 2005 18:04:21 EDT

oldTDNickell :

said by rockotman :

Come up with a failsafe system that keeps networks from going belly-up and the world will be a path to your door... you will be a rich man.

Well that's the problem rockotman my background is building aircraft not computer networks.Failsafe systems in aircraft is normal for pretty good reasons.:D:D

Re: So this is the reason...

Fri, 15 Apr 2005 18:01:58 EDT

SamSon : Memory leak usually is a bug in a program, any program uses some memory, and when there's a memory leak in that program it stops releasing the memory it used and no longer needs, so it just keeps holding more and more memory till the system crashes.

Re: So this is the reason...

Fri, 15 Apr 2005 17:43:18 EDT

entropy1 : Thank you, draven. I'm interested in any other comments on this to add to what I'm learning.

Re: [DNS] 04-2005 Connection Problems - Read first **

Fri, 15 Apr 2005 17:42:42 EDT

rockotman : Come up with a failsafe system that keeps networks from going belly-up and the world will be a path to your door... you will be a rich man.
--
...is there anybody out there...

Re: [DNS] 04-2005 Connection Problems - Read first **

Fri, 15 Apr 2005 17:39:21 EDT

oldTDNickell : I believe they can and should,put into place a failsafe system so this never happens again.:huh:

Re: So this is the reason...

Fri, 15 Apr 2005 16:52:31 EDT

draven : If the operating environment changes ever so slightly, it could result in a memory leak. If they applied a patch, installed some software, tweaked something - anything - it has the potential to affect everything on the system.

This is why there are test environments that mimic what is in production, so that adequate testing and QA can be performed before a change to critical systems are made.

If someone dropped the ball on that, you can bet they're either receiving it from the boss this day or they've already been fired.
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Re: [DNS] 04-2005 Connection Problems - Read first **

Fri, 15 Apr 2005 16:51:02 EDT

jansm38 : There was / is an outage? Dang! I would have never noticed it if I didn't read about it here.

Sure am glad I set my Secondary DNS to something off-net many months ago. (Off-net meaning something not within the Comcast Network, such as 4.2.2.3)

I wonder if it would be feasible for Comcast to set the secondary DNS to something off-net in the DHCP?

So this is the reason...

Fri, 15 Apr 2005 16:39:57 EDT

entropy1 : From Comcast's help forum...

"Comcast engineers have been working around the clock to investigate the root causes of the recent DNS outages and after further investigation, the cause has been tracked down to a memory leak in the software system that our DNS system uses. The appropriate measures have been taken to correct this issue and the fix has now been in place overnight with no negative effects on the DNS system. At this time, we are confident that this memory-leak fix has resolved the DNS issues and we will continue monitoring the system closely to ensure the performance remains at peak performance."

Memory leak? Wouldn't they have noticed that before? I'm not up to speed on this so can someone enlighten me? I find this interesting and I'm in the mood to learn.

Re: [DNS] 04-2005 Connection Problems - Read first **

Fri, 15 Apr 2005 14:42:29 EDT

mdmaddox : Does this sound familiar to any one?
»www.zdnet.com.au/news/communicat···5,00.htm

Re: [DNS] We have another issue tonight...

Fri, 15 Apr 2005 14:29:31 EDT

anon : I'm betting you hit the nail on the head about corporate greed. They probably thought they'd save a ton of dough and ensure their fat bonuses at the end of the year if they consolidated the DNS servers. Who cares about the customers, right? They just pay your salary.
Thanks to the media and this site for giving me some info re why I've been having lots of problems this week. I had no idea. It is unconscionable that Comcast hasn't released more information about the problem and what is being done to fix it.

Re: [DNS] 04-2005 Connection Problems - Read first **

Fri, 15 Apr 2005 13:43:56 EDT

anon : whats faster speakeasy dns servers or level 3 dns servers?, can you determine where these servers are located? ...for faster access im using speakeasy dns at the moment

Re: [DNS] 04-2005 Connection Problems - Read first

Fri, 15 Apr 2005 13:31:52 EDT

Blam : You're over on the left coast and perhaps they had to find something else to use over there. I'll tell you though, that the Level3s are faster to get to and resolve during peak times (in my case) than the old Bell Atlantic NS's though. LOL

Re: [DNS] 04-2005 Connection Problems - Read first

Fri, 15 Apr 2005 13:12:39 EDT

dadkins : Cool!, most of the people I know on Verizon get assigned Level3. Maybe it's a Semi-local thing... :o:)

Thanks Blam!

Re: [DNS] 04-2005 Connection Problems - Read first

Fri, 15 Apr 2005 13:08:09 EDT

Blam :

said by dadkins :

Look up^^^ They know, and even admitted it!

"At this moment, Comcast engineers are still investigating the root causes of the recent National DNS outages. So far, as TNT describes above, the outages were caused by a heavy load which brought one of the servers down and re-routing this traffic to the 2nd server caused it to become overloaded and caused detrimental effects to it."

Translation - Comcast's #1 DNS(Comcast at least OWNS their own DNSs) crashed. Rerouting to Comcast's #2 DNS crashed it as well. They are trying to figure out why #1 got hosed and why the backup couldn't handle the load and got hosed itself.

Since one of those servers is over in my area apparently (whether it really is in the Torresdale neighborhood of Philly or across the river in Jersey), it makes me wonder whether this whole redirection of folks through MY main connection, is what has been blowing MY connection away. Amazingly enough, it came back this morning finally and has so far been up all day... well... at least so far.

If they leave the damn "Philly National" DNS off the network for a bit and I stay up, then I will confirm what has been screwing me all along. :huh:

For the time being, use Level3's DNS - 4.2.2.1 - 4.2.2.6, and continue surfing.
Verizon uses Level3's DNS(they don't have their own!).

Well... I have Verizon DSL and they DO have local DNS's (old BellAtlantic stuff) for me to use which is what my router gets assigned via DHCP. ;) Ie.,:

151.197.0.38 - nsphil.bellatlantic.net
151.197.0.39 - home4.bellatlantic.net

Verizon = BellAtlantic + another former baby bell (I think Nynex now).

Comcast still listing an open NATIONAL problem

Fri, 15 Apr 2005 12:36:33 EDT

MAR_03_2002 : Comcast is still listing an open National Problem on their network health page:
»www.comcast.net/help/

National

General Outage

(Connection to the Internet is currently unavailable. Our technicians are aware of the situation and are working to resolve the issue. This outage was logged at : 4/14/2005 8:53:00 PM EDT.)

Re: [DNS] 04-2005 Connection Problems - Read first **

Fri, 15 Apr 2005 12:30:15 EDT

dadkins : Look up^^^ They know, and even admitted it!

"At this moment, Comcast engineers are still investigating the root causes of the recent National DNS outages. So far, as TNT describes above, the outages were caused by a heavy load which brought one of the servers down and re-routing this traffic to the 2nd server caused it to become overloaded and caused detrimental effects to it."

Translation - Comcast's #1 DNS(Comcast at least OWNS their own DNSs) crashed. Rerouting to Comcast's #2 DNS crashed it as well. They are trying to figure out why #1 got hosed and why the backup couldn't handle the load and got hosed itself.

For the time being, use Level3's DNS - 4.2.2.1 - 4.2.2.6, and continue surfing.
Verizon uses Level3's DNS(they don't have their own!).

Have a great day all! :)

Re: [DNS] 04-2005 Connection Problems - Read first **

Fri, 15 Apr 2005 12:09:21 EDT

gecs : Have been having DNS issues here in Colorado as well. DNS Fails to resolve is the biggest problem, so I'm going to take the consensus here and change my DNS Servers.
Comcast is still in the denial stage. i don't get the reasoning behind the denial. Their problems end up being published and then the image they supposedly want to maintain is down the tubes anyway.
They are also having some router issues in my area, but of course "We see no issues from our end sir". OK. So they are blind also. LOL
I captured the problems that even the Cable modem log caught and told them I had the logs, then they admitted they had the logs as well and were aware of the problems. Jerks!

Re: [DNS] 04-2005 Connection Problems - Read first

Fri, 15 Apr 2005 12:02:10 EDT

palmer_j_r : You're right I don't know how I can live with myself stealing level3's DNS servers they were very heavy and I needed a forklift to get them in the back of my truck. I'm such a bad person :(
:mad: Don't throw your back out.
--

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Webmaster
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»www.jpecomputing.com
My Photos

Re: [DNS] 04-2005 Connection Problems - Read first

Fri, 15 Apr 2005 11:53:33 EDT

mockwai898 : Is this why my router wireless router doesn't work? My internet works fine when I connect it straight thru the cable modem. :huh:

Re: [DNS] 04-2005 Connection Problems - Read first

Fri, 15 Apr 2005 11:19:27 EDT

masterwolfe2 : I set mine back to auto this morning, and still having issues. So the issues are not fixed, and doesn't seem like their 'fix' is making much of a difference here on my end. Hard-coded the Comcast regionals back in, and everything is hunky dory :hmm:
--
Comcast HSI and DVR (DCT-6412), Huntsville, AL

Re: [DNS] 04-2005 Connection Problems - Read first **

Fri, 15 Apr 2005 11:10:54 EDT

mdmaddox : Just thought I would post from the comcast forum
From Jason1

Jason1 Re: What IS the cause of these outages? Apr 15, 2005 10:42 AM

Posts: 2,380
Registered: 2/17/04
Reply Report Abuse

To all,

At this moment, Comcast engineers are still investigating the root causes of the recent National DNS outages. So far, as TNT describes above, the outages were caused by a heavy load which brought one of the servers down and re-routing this traffic to the 2nd server caused it to become overloaded and caused detrimental effects to it.

In the meantime, Comcast has switched back to some regionalized DNS servers in order to route traffic away from the national DNS servers that caused the outages. This traffic re-routing has aleviated the load issues and prevented another outage. This is now allowing our engineers to focus more on analyzing and putting in preventative measures to keep the recent outages from reoccurring.

These are the details that we know at the moment. Once the engineers have a full understanding of the situation and have it resolved, more information will be available. But for now, the engineers are concentrating on getting the issue resolved and we want to give them this time to resolve it without being interrupted regularly for updates into the situation.

Hope this answers the questions that many of you have asked.

Re: [DNS] 04-2005 Connection Problems - Read first

Fri, 15 Apr 2005 10:42:28 EDT

dadkins : YAWN!

I'll use whatever DNS my heart desires, if it get's me back online... cool!

Remember, the 4.2.2.1 - 6 group is Level3... Verizon is using them! FREE of charge! Go complain at Verizon! They don't even have their own DNS!

If my Comcast DNS fails, I'll copy-cat Verizon... is that better? :uhh:

Re: [DNS] 04-2005 Connection Problems - Read first **

Fri, 15 Apr 2005 10:15:20 EDT

clark252 : After dealing with Earthlink's laggy DNS servers a while back, I started using ExtraDNS. It allows you to designate up to 10 DNS servers and then polls them all simultaneously. You can test servers to find the fastest ones, it keeps stats on performance, etc. Well worth the $29 cost for me:

»www.extratools.com/

Clark

Re: [DNS] 04-2005 Connection Problems - Read first

Fri, 15 Apr 2005 10:13:36 EDT

deadmeat :

said by palmer_j_r :

said by dadkins :

said by achuchma :

:uhh:

My sentiments exactly! LOL!

Have a great day! :)

I don't think you get the point. People should not use other DNS servers that are attached to other ISPs that they don't pay for access. If the DNS Server is available to the public free of charge than sure, go for it. Everyone here seems to forget that when they start to tack on usage to a service that's not their own that they are most likely going to cause disruptions and/or slowing down services for other people who legitimately pay for said service. If my DNS was down, I'd live with it and take myself elsewhere, I don't resort to theft, no matter how minor or indiscriminate it may appear.

And you have a really swell day yourself! :)

You're right I don't know how I can live with myself stealing level3's DNS servers they were very heavy and I needed a forklift to get them in the back of my truck. I'm such a bad person :(

Re: [DNS] 04-2005 Connection Problems - Read first **

Fri, 15 Apr 2005 08:49:47 EDT

Timo_D : The press is picking it up:

»www.internetweek.com/showArticle···60900791

I called comcast last night to get a service credit. You won't be automatically credited... you have to call.

Re: [DNS] 04-2005 Connection Problems - Read first

Fri, 15 Apr 2005 07:56:46 EDT

palmer_j_r :

said by dadkins :

said by achuchma :

:uhh:

My sentiments exactly! LOL!

Have a great day! :)

Re: [DNS] 04-2005 Connection Problems - Read first **

Fri, 15 Apr 2005 07:30:14 EDT

anon : Ooookay I was doing well but I'm really starting to freak out... it isn't fixed yet right? Please tell me it is not just me..

Although I must say BitTorrent continues in the face of all adversity ;)

msg deleted

Fri, 15 Apr 2005 03:17:15 EDT

anon : deleted by a moderator

Re: [DNS] 04-2005 Connection Problems - Read first **

Fri, 15 Apr 2005 02:43:55 EDT

ztmike : how could i find out what a local isp dns ip is? theres csinet.net thats very close (main hq) and netnitco.net

Re: [DNS] 04-2005 Connection Problems - Read first **

Fri, 15 Apr 2005 02:19:31 EDT

anon : just thought i would let you know that some call center people dont get updates about the outage. today is my day off and i'm coming online to see if they have fixed it. i was working during this dns outage and nobody told me of this so i just regularly troubleshooted people. we know that all of you are pissed off about this outage but dont stay on hold all pissed off about it and then unload on us. this will do no good for either of us and just might make us stay on the line to avoid talking to other customers pissed off. i know because i have done it! why bother taking to 10-20 calls per hour when you know they will be pissed off at you, I spend the 10 mins talking to a customer that has waited for at least 5 mins on hold rather then talk to a$$holes that think they are the only ones affected!

Re: [DNS] 04-2005 Connection Problems - Read first **

Fri, 15 Apr 2005 01:31:26 EDT

anon : im sure you WONT be missed at all.....one customer down 8 million remain....Bye bye for you.

Re: [DNS] 04-2005 Connection Problems - Read first

Fri, 15 Apr 2005 01:20:20 EDT

ricgal : I'd like to know what does cause the slow speeds. Also, if I get stuck on the registration page, will changing my dns server get me out.

Thanks

Re: [DNS] 04-2005 Connection Problems - Read first

Fri, 15 Apr 2005 00:28:42 EDT

mngdew : I'm also having the same problem. Every since their speed upgrade, I'm only getting 1.6 mb after 8pm and can't play CS due to high ping.

Re: [DNS] 04-2005 Connection Problems - Read first **

Thu, 14 Apr 2005 23:49:32 EDT

anon : p.s. i'm on the eastside (Sammamish)

Re: [DNS] 04-2005 Connection Problems - Read first **

Thu, 14 Apr 2005 23:47:48 EDT

anon : "Anyone else seeing more than just DNS... like total loss of connection? I'm in Seattle."

Yep, for the past few days...

I'm using the 4.2.2.x DNS servers.

The modem will stay synched but I totally lose connectivity, reseting the modem tends to work.

Realllllly annoying, every morning this week I've woken up to no connectivity and having to reset the modem.

Comcrash News Headlines

Thu, 14 Apr 2005 23:45:16 EDT

MichelBolton : Common complaint: inaccurate or misleading info.

»blogs.zdnet.com/ip-telephony/index.php?p=351
--
"I'm gonna let ya' in on a little secret, Ray. K-Mart sucks."

Re: [DNS] 04-2005 Connection Problems - Read first **

Thu, 14 Apr 2005 23:35:55 EDT

aalsup : I'm having total lack of connectivity tonight beginning at 5:00. Last night it was just the DNS thing, but now it seems to be a bigger problem.

Anyone else seeing more than just DNS... like total loss of connection? I'm in Seattle.

I am at work, but having the wife reboot the modem etc.

Re: [DNS] We have another issue tonight...

Thu, 14 Apr 2005 23:19:07 EDT

dj5663fjr : Thanks for the Southeast U.S. DNS, will try. I've been on 56k for 5yrs. HSI first available in my area 1 month ago, worked great for 1 week, and then...... I've been wondering what I did wrong,and Customer Service kept on asking what I'd configured incorrectly and "...'sigh' We'll try to fix it on our end then!" was an actual response!haha

Re: [DNS] 04-2005 Connection Problems - Read first **

Thu, 14 Apr 2005 22:07:09 EDT

teejer : Went down in El Cerrito, CA (Bay Area) about 10 minutes ago.. yet again.

Thank heavens for alternate DNS.

Teej

Re: [DNS] 04-2005 Connection Problems - Read first

Thu, 14 Apr 2005 22:06:57 EDT

anon : that's the automated chat bot thing right? Totally D.U.M.B.

Re: [DNS] 04-2005 Connection Problems - Read first

Thu, 14 Apr 2005 22:05:06 EDT

ghostlisting : Have you guys seen the stupid "ASK COMCAST" thing?
it is totally dumb.

»www.comcast.net/providers/askcom···pup.html

Re: [DNS] 04-2005 Connection Problems - Read first

Thu, 14 Apr 2005 21:55:54 EDT

Jay_Are : K, thanks.

Re: [DNS] 04-2005 Connection Problems - Read first

Thu, 14 Apr 2005 21:47:21 EDT

gdm : DNS doesn't affect speed just the ability to resolve to sites and such.

Re: [DNS] 04-2005 Connection Problems - Read first

Thu, 14 Apr 2005 21:44:33 EDT

Jay_Are : I'm posting here because my issue maybe related to the Comcast DNS problem. Anyway, can this DNS issue be affecting my speed? I notice a few days ago that my speed drop to 3mb download, when the first Comcast DNS outage occurred. A few hours later my speed went back to normal. Now, it's happening again, but this time it drop to 1mb down. Now, could this two issues be related or just purely coincidental?. I also would like to mention that I am on the gold tier and had been problem free since the upgrade, till now. My DNS servers has also been changed as suggested.
--
"The only thing necessary for the triumph of evil is for good men to do nothing" Edmund Burke

Re: [DNS] 04-2005 Connection Problems - Read first

Thu, 14 Apr 2005 21:42:59 EDT

Vidman : I like the note on their help page regarding service.

National

General Outage
(Connection to the Internet is currently unavailable. Our technicians are aware of the situation and are working to resolve the issue. This outage was logged at : 4/14/2005 8:22:00 PM EDT.)

They seem to have given up on the BS and finally admitted it.

Re: [DNS] 04-2005 Connection Problems - Read first

Thu, 14 Apr 2005 21:31:33 EDT

dslabby : National

General Outage

(Connection to the Internet is currently unavailable. Our technicians are aware of the situation and are working to resolve the issue. This outage was logged at : 4/14/2005 8:22:00 PM EDT.)

4th time in a week, sheesh! Great to be on alternate DNS this time though.

Re: [DNS] 04-2005 Connection Problems - Read first **

Thu, 14 Apr 2005 21:07:00 EDT

anon : I'm sick and tired of Comcast's "no-customer" serivce and especially the recent outages. I live in Atlanta and plan to switch to EarthLink tonight. Their $19.95 for 6 mth offer is good enough to make me switch...

c-ya comcast... watch out cuz I might make the move to DirecTV next.

Re: [DNS] 04-2005 Connection Problems - Read first

Thu, 14 Apr 2005 20:58:04 EDT

File Quit : Apparently not according to some other threads which were locked. The issue goes on.
--
Apple rules!!! Get an iPod and iBook today, what's to lose? »www.apple.com

Re: [DNS] 04-2005 Connection Problems - Read first

Thu, 14 Apr 2005 20:01:22 EDT

ryanmcv : Are Comcast's DNS servers back to normal yet? I'm still on the 4.2.2.x.

Re: [DNS] 04-2005 Connection Problems - Read first

Thu, 14 Apr 2005 19:01:28 EDT

ttkgeek : Was down for most of the day in Sacramento.

Now using Purdue's DNS servers.

Re: [DNS] 04-2005 Connection Problems - Read first **

Thu, 14 Apr 2005 17:41:10 EDT

dadkins :

said by achuchma :

:uhh:

My sentiments exactly! LOL!

Have a great day! :)

Re: [DNS] 04-2005 Connection Problems - Read first **

Thu, 14 Apr 2005 17:31:38 EDT

achuchma : :uhh:

Re: [DNS] 04-2005 Connection Problems - Read first **

Thu, 14 Apr 2005 17:26:51 EDT

dadkins : STILL not Verizon's. ;)

Re: [DNS] 04-2005 Connection Problems - Read first **

Thu, 14 Apr 2005 17:25:42 EDT

achuchma :

said by dadkins :

Well then, you are ALREADY on someone else's DNS! :p

Have a great day! :)

Assigned by Verizon, not hacked by myself. There is a difference.
--
Playing the Tuba isn't an art, it's an adventure! http://www.lakesidepride.org

Re: [DNS] 04-2005 Connection Problems - Read first **

Thu, 14 Apr 2005 17:24:40 EDT

dadkins : Well then, you are ALREADY on someone else's DNS! :p

Have a great day! :)

Re: [DNS] 04-2005 Connection Problems - Read first **

Thu, 14 Apr 2005 17:23:02 EDT

achuchma : Well, huh...Those are the ones that Verizon assigns via DHCP...

And, no, I would not put myself on someone elses DNS server if mine was hosed...It is not proper WEB Netiquette to do so...
--
Playing the Tuba isn't an art, it's an adventure! http://www.lakesidepride.org

Re: [DNS] 04-2005 Connection Problems - Read first **

Thu, 14 Apr 2005 17:19:32 EDT

dadkins : Uh, those aren't Verizon's DNS, they are Level3. ;)

...and I'm sure you wouldn't change DNS if your ISPs DNS was hosed... right? DNS has little to no affect on your speeds.

Re: [DNS] We have another issue tonight...

Thu, 14 Apr 2005 17:18:02 EDT

achuchma : [N/C]

Re: [DNS] 04-2005 Connection Problems - Read first **

Thu, 14 Apr 2005 17:16:01 EDT

achuchma : [N/C]

Re: [DNS] 04-2005 Connection Problems - Read first

Thu, 14 Apr 2005 16:52:10 EDT

dadkins : I changed the DNS in my router in about 20 seconds and I haven't had a problem since. ;)

Re: [DNS] 04-2005 Connection Problems - Read first

Thu, 14 Apr 2005 16:44:13 EDT

mikesm559 : Geez, why don't you guys just run a local DNS server and forgot using comcast's? I run one on my linux firewall, and have not noticed anything break in the last couple of weeks. In fact, speeds have never been higher - maybe because others can't resolve DNS addresses...

I have an old P3 system I use for the firewall - doesn't take much hardware, and easy to set up if you use a package like astaro's security linux - free for home users too.

If you are so critically affected by DNS probelms, you should run a local server and not depend on any ISP's.

Thanks,
Mike

Re: [DNS] 04-2005 Connection Problems - Read first

Thu, 14 Apr 2005 16:39:46 EDT

gdm : It's not that...that has been verified. It's not DDoS attacks for DNS poisioning.

I am thinking it's more of a hardware issue...and that was the lastest word from comcast in the comcast.net forums.

Re: [DNS] 04-2005 Connection Problems - Read first

Thu, 14 Apr 2005 16:32:04 EDT

greEd : Anybody have any idea why the problems occurred in the first place?

Just a stab: »isc.sans.org/diary.php?date=2005-04-07

Re: [DNS] 04-2005 Connection Problems - Read first

Thu, 14 Apr 2005 16:27:40 EDT

Biker2679 : In tomorrows Philadelphia Inquirer: »www.philly.com/mld/philly/busine···5256.htm

Personally, I think its good there is a story, but it is a pretty weak one. I emailed the writer about the isssues, and he got right back to me- I am not sure if he already had the story written or wrote it in response to my email. In any case, a nice plug for BBR.

Re: [DNS] 04-2005 Connection Problems - Read first **

Thu, 14 Apr 2005 16:27:27 EDT

anon : I'm a manager over at Verizon DSL, and I hope that no one is using our DNS server to try to reolve other ISP DNS related issues. This will cause issues on our network. If you have any questions, call us at 888-649-9500.

Thank you.

Re: [DNS] 04-2005 Connection Problems - Read first **

Thu, 14 Apr 2005 16:07:59 EDT

Daniszeman : I also live in Tujunga, I usu. stay at about 1.3mbps, and occasionaly hit up to 3.2mbps max. My question is, how do I change the DNS settings to 4.2.2.2 etc. without changing IP settings? Over the past few days, esp. last night, I was welcomed to the World of Timeouts. Hopefully all will be fixed. :)

Re: [DNS] 04-2005 Connection Problems - Read first

Thu, 14 Apr 2005 16:03:56 EDT

anon : Found this from the CAD forums, thanks to all for all of this info. I was furious about having problems 3 nights in a week, 'til I found out everyone else has had this problem nearly every single night. (and now I know to get tickets if it happens again, to make the case for a refund)

My problem might have been slightly different: I could usually, though not always, get to things for the first 5 minutes my machine was booted/rebooted, then, nothing, unless I tried it 50+ times (some things went through), unless it was anything I was connected to consistently (e.g. Yahoo Games, AIM), which stayed right on through.

Is there any way to get Verizon DSL without subscribing for a year? I'd hate to do that, then move and have to pay a fee because it wasn't available in the new location.

Re: [DNS] 04-2005 Connection Problems - Read first

Thu, 14 Apr 2005 15:35:35 EDT

anon : NOTE: Here in Richmond, VA the DNS wasn't the only issue. The ability to even have the "Cable" light on the cable modem has been off and on. So in our area we seem to have been hit hard by two different issues at the same time. DNS is easy to resolve, but this other issue was attributed to an 'upgrade' by the comcast call center reps. They gave me an ETR of the 16th for this non-dns related issue.

Re: ** 04/13/05 Connection Problems - Read first

Thu, 14 Apr 2005 15:27:53 EDT

anon : One user suggested that I use a library. Use of a public library is easy when you don't have a 6 week old baby at home and you are required to take care of that baby. Even if I didn't it requires that I install software on the machine. I just can't drag my tower into the public library and ask for an IP.

Good thought at first, but not well thought out. I pay $50 a month for an always on connection. Outages here and there are ok, but 3 weeks? That's absurd.

Re: [DNS] 04-2005 Connection Problems - Read first **

Thu, 14 Apr 2005 15:11:13 EDT

gdm : That's what this site is about helping out:)

Re: [DNS] 04-2005 Connection Problems - Read first **

Thu, 14 Apr 2005 15:10:21 EDT

danny9 : Thanks for your time to look this up. Appreciate it. Dan

Re: [DNS] 04-2005 Connection Problems - Read first **

Thu, 14 Apr 2005 15:05:49 EDT

gdm : NP:) For others that want to know....thanks to Baric in the comcast.net forums. I know my answer is simple and I like it;) but for others.

Baric Re: Flushing DNS Cache? Apr 13, 2005 9:26 AM

The Internet uses IP addresses to reach everything, but since they all numbers, remembering more than a few is pretty much impossible, so DNS (Domain Name System) was born. The idea is that each IP address has a human readable name associated with it and you can use this name to lookup the IP address you need. This is accomplished using DNS servers located all over the Net (usually provided by the local ISP). So when you type a hostname like www.comcast.net into your browser, it first goes out to the DNS server to translate the name to an IP address (in this case, you might get 204.127.205.8). The browser then goes and attempts to retrieve the webpage from that IP address. But what happens when there's a network slowdown or the DNS server is slow or overloaded? It takes longer for the DNS lookup to happen. So in an attempt to speed the process up (ie. get rid of the DNS network lookup), the DNS cache was born. In this setup, instead of going to the DNS server directly, the system first looks in a locally maintained cache (usually just an indexed in-memory table of names and IP addresses). If it finds the address there, it just uses that IP address, bypassing the DNS server lookup entirely. If it doesn't find a matching entry in the cache, it must go out to the DNS server to get the information, but then it places that entry in the cache so future lookups for that address don't need to go all the way out to the server.

That's how the DNS cache works in very broad strokes. It's actually a lot more sophisticated than that, with trimming and constant integrity checks, etc, but you get the general idea.

"Flushing" refers to cleaning out the cache to an empty, pristine state. There is usually very little call to do this manually, but occasionally the cache becomes corrupted (due to a bug or some malicious program), and stops functioning properly. Or perhaps some entries in the cache are wrong because some hostname's IP address has changed and the cache management system hasn't had a chance to update the entry yet. In these cases you will start to have DNS related errors, using wrong IP addresses, lookup failures resulting in crashes or errors, etc. The proper thing to do here is flush the cache of the bad information and start fresh.

On modern Windows system, this is done by issuing the command "ipconfig /flushdns". Other platforms and older versions of Windows have other methods, some you simply just reboot (since the cache is not a permanent construct, rebooting allows the cache to be built up fresh when the system starts up).

Re: [DNS] 04-2005 Connection Problems - Read first **

Thu, 14 Apr 2005 15:02:58 EDT

danny9 : Not necessary. Like cleaning the cache says it all. Thanks again.

Re: [DNS] 04-2005 Connection Problems - Read first **

Thu, 14 Apr 2005 14:59:23 EDT

gdm : NP:) Hopefully I can find the better explained answer for you.

Re: [DNS] 04-2005 Connection Problems - Read first **

Thu, 14 Apr 2005 14:57:16 EDT

danny9 : Thanks for the quick reply and the easy to understand answer. Dan

Re: [DNS] 04-2005 Connection Problems - Read first **

Thu, 14 Apr 2005 14:50:29 EDT

gdm : actually it's 'ipconfig /flushdns' you need the space there.

Clears any cached DNS that's on your system. Easy way to put it is like clearing the cache in your browser.

There is a better explanation in the comcast.net forums but can't find it yet.

Re: [DNS] 04-2005 Connection Problems - Read first **

Thu, 14 Apr 2005 14:45:23 EDT

danny9 : File Quit and dadkins, Thanks for the list of DNS servers. I know I and am sure all others here appreciate it.

Have a question. One poster, sorry I forgot who and can't find it now, mentioned that we should flush the dns by going to start-run-cmd and type ip config/flushdns
Is this something that should be done and what exactly does it do? Thanks
--
To Think or not to Think: That is the real question. VoicePulse 07/29/04

Re: [DNS] 04-2005 Connection Problems - Read first **

Thu, 14 Apr 2005 14:16:38 EDT

ztmike : my connection was done last night 4-13, around 9pm i beleive..but all the lights on my modem were on i think this was the first time i had a dns problem, but my question is what exactly is dns, everything seems fine now but should i switch over to a different dns server? if so whats a good fast 1 for nw indiana>?

Re: [DNS] 04-2005 Connection Problems - Read first

Thu, 14 Apr 2005 13:36:28 EDT

aiiee : pgoelz: As a fellow DI-604 user I can attest to the fact that your solution works like a dream :)

Re: [DNS] 04-2005 Connection Problems - Read first **

Thu, 14 Apr 2005 13:23:51 EDT

anon : I just came from my house and now my modem is not even online anymore. This is just atrocious.

Re: [DNS] 04-2005 Connection Problems - Read first

Thu, 14 Apr 2005 13:22:50 EDT

pgoelz : In playing around with my DI-604 at home last night I found that all you need to do to specify specific DNS servers is click the HOME tab and then the WAN button. Enter the desired DSN server(s) and hit APPLY. You can leave the IP set to dynamic and the DI-604 will use your specified DNS servers but get everything else from the Comcast DHCP server.

You can verify what IPs, subnet, default gateway and DNS the DI-604 is using by clicking the STATUS tab.

To revert back to Comcast specified DNS servers, just click the WAN button, delete your specified servers and hit APPLY. The DI-604 will pull the DNS server IPs from Comcast.

As of this morning (Thursday) everything in Rochester Hills MI was back up again using Comcast's servers.

Re: [DNS] 04-2005 Connection Problems - Read first

Thu, 14 Apr 2005 13:10:21 EDT

silvergecko : A story from the Associated Press this morning says a Comcast spokesman claims everything is back to normal.

We'll see when I get home.

Re: [DNS] 04-2005 Connection Problems - Read first

Thu, 14 Apr 2005 13:01:18 EDT

XPat : OK...Didn't notice if anyone had posted any Netgear shots, but I am going to in any case.
My Comcast was out all day and when my wife and I finally went to Kinko's (for the first time, I might add) and were prepared to pay to get on the net, it turned out that if you brought your laptop, it was FREE! Good on Kinko's...at least here in SW Florida. That is how I discovered that it was a DNS SNAFU. I drove home and popped in the DNS IPs seen in the screen shot and all was well in the world again. I spent hours on the phone with Comcast...I would rant and spout about them, but will spare you as you all know the tirade. :)

New Static DNS servers

Re: [DNS] 04-2005 Connection Problems - Read first

Thu, 14 Apr 2005 12:45:47 EDT

dadkins : Glad to be of help! :)

Re: [DNS] 04-2005 Connection Problems - Read first

Thu, 14 Apr 2005 12:41:51 EDT

aiiee : Dadkins:

Thanks so much for the screenshots, it pointed out where to look to see what was really going on. I have the DI-604 which does not have the DNS relay option but I did look at thte log on the router which shows that the router at least is using the DNS servers I select and they are sticking thru a reboot. What threw me was that the tcp/ip properties showed "automatic DNS" with no information as to which servers were in fact being used. Thanks again!

Re: [DNS] 04-2005 Connection Problems - Read first

Thu, 14 Apr 2005 12:26:46 EDT

dadkins : Computers are both set to Auto(pic #1)
Router is set as DHCP server-enabled, Static set as disabled.(pic #2)
DNS Relay is Enabled(pic #3)

pic #1
pic #2
pic #3

Re: [DNS] 04-2005 Connection Problems - Read first

Thu, 14 Apr 2005 12:18:04 EDT

aiiee : DMZ?? yoiks! that would be a bad thing . nope dhcp assign ip for the pc, on the pc i have "Set DNS to manual" in tcp/ip properties. Do I need to set "Static IP Address" on the router also?

Re: [DNS] 04-2005 Connection Problems - Read first

Thu, 14 Apr 2005 12:08:44 EDT

dadkins : My VAIOs are set to Auto as well, the D-Link is doing DNS. Are you sure you don't have the Thinkpad in the DMZ?

Re: [DNS] 04-2005 Connection Problems - Read first

Thu, 14 Apr 2005 11:54:41 EDT

aiiee : My IBM thinkpad keeps reverting back to automatic DNS every time I reboot. Any ideas how to stop that?

I do have the DLink set to supply certain DNS addressi but it doesn't seem to make a difference at the PC level

Re: [DNS] We have another issue tonight...

Thu, 14 Apr 2005 11:39:54 EDT

dadkins : Same brand, hope it's close so as to help! ;)

Re: [DNS] We have another issue tonight...

Thu, 14 Apr 2005 11:35:31 EDT

oldTDNickell : Thanks dadkins....Your shot is much closer to what they need.Its setup alot different then the Linksys.:)

Re: [DNS] We have another issue tonight...

Thu, 14 Apr 2005 11:13:21 EDT

dadkins : Not sure how the DI-707 looks, but here is my DI-624 WAN page. I just replaced 0.0.0.0 with the IPs you see (SF Speakeasy is primary) and clicked Apply. HTH.

NOTE: These DNS IPs work well for *ME*, go to the first post and try some others if these do not work well for you.
;)

Re: [DNS] 04-05 Connection Problems - Read first **

Thu, 14 Apr 2005 11:12:01 EDT

djrobx :

quote:
Here in the Tujunga Regions of Los Angeles, many Comcast users NEVER realized the INCREASE in speed promised. I've been at 1.5 for eternity and hearing about the 4's out there makes me cry. Verizon does provide this area with DSL and I'm being tempted after 12 years with the same connections, one company or another.

No, that's not true. My mother lives in Tujunga (and several other of my consulting clients with Comcast) and is on the basic plan. She was upgraded to 3000/256 last year and is now at 4000/384 as of 3/25. If you have digital cable you would have gotten a notice about the increase in the inbox. Tests are about what should be expected for that package. Call in and get them to re-provision your modem; something's wrong, Tujunga is definitely upgraded.

Thanks for your post about the outages. I just got an email from someone else in the Sunland area who is having the exact same problem with it not working in the evening.
--
\\ROB - a part of the SCB local network

Re: [DNS] We have another issue tonight...

Thu, 14 Apr 2005 10:35:52 EDT

oldTDNickell : I have the linksys router,but i can show you how i did it with that.

I just opened to the DHCP page,entered the numbers.Clicked on apply and that was it.

Re: [DNS] 04-05 Connection Problems - Read first *

Thu, 14 Apr 2005 10:08:10 EDT

OzzieAlarcon : thank the Lord for this thread... now my internet is back.

freakin' Comcast... :mad:

Re: [DNS] 04-05 Connection Problems - Read first **

Thu, 14 Apr 2005 09:58:51 EDT

oldTDNickell :
I don't have a link for the story,but the local morning news here in Seattle just reported the Comcast outage with no fix in the plan.Update the reporter just said that Comcast says its all fixed and backup at this time.:)

Re: [DNS] We have another issue tonight...

Thu, 14 Apr 2005 09:54:13 EDT

anon : Wouldn't it be nice for Comcast to give all of its customers a reduced price for the month of April due to this diaster, instead of having to call in individually to get credited. :D

Re: [DNS] We have another issue tonight...

Thu, 14 Apr 2005 09:40:23 EDT

draven : If you hard code it in your computer's TCP/IP settings, it will use those settings. If your computer is set to automatically obtain its DNS settings, then it will most likely pull them from your router. Alternatively, if you can figure out how to change the DNS settings of your router and reboot, then it should pass that information along to your computer.
--
From Philly or the Northeast? Come visit the Philadelphia & Northeast forum!

Re: [DNS] 04-05 Connection Problems - Read first *

Thu, 14 Apr 2005 09:39:08 EDT

Bonedoc : Thanks for the Alternative DNS numbers...
I am (for one) going to hound Comcast about the long term outages and demand some cuts in montly fees. I've been down here in Los Angeles nearly every evening and it starts at night (about 4:30 PM PDST) and lasts until nearly midnight.

Cannot do much but will see if it is purely DNS.

Here in the Tujunga Regions of Los Angeles, many Comcast users NEVER realized the INCREASE in speed promised. I've been at 1.5 for eternity and hearing about the 4's out there makes me cry. Verizon does provide this area with DSL and I'm being tempted after 12 years with the same connections, one company or another.

GREAT thread. Thanks.

Re: [DNS] We have another issue tonight...

Thu, 14 Apr 2005 08:46:39 EDT

anon : When you say "hard code our DNS" do you mean at each client or in the router somehow?
I have a D-Link DI-707 router and the DNS addresses show up in the config utility but I don't see where I can change them. Only thing I can see to change is WAN type (dynamic or static). It's set at dynamic - I believe it has to be to work with my Comcast service.
I can change my DNS settings in the OS (Win 98 SE) but that doesn't have any effect if I'm behind the router, correct?

Re: 04/13/05 Connection Problems - Read first

Thu, 14 Apr 2005 02:21:36 EDT

Jericho34 : The problem is more than DNS, I'm located in South Central PA. My connection has been off and on since early last week. AIM is constantly trying to reconnect. You cannot download any large files. My son was trying to download sp4 for W2K, 24 hrs later still not done. Packet loss is major at my modem. Look at these Line quality tests, you'll see what I mean. Speed tests are a little faster than dial up.

2005-04-14 01:17:18 Line quality
»/quality/nil/1705568

2005-04-13 03:28:13 Line quality
»/quality/nil/1704405

2005-04-10 12:42:10 Line quality
»/quality/nil/1701557

2005-04-10 01:50:31 Line quality
»/quality/nil/1701250

2005-04-09 13:21:41 Line quality
»/quality/nil/1700619

2005-04-10 12:31:58 Speed test @ nyc.speakeasy.net 51/95 kbps
2005-04-10 02:40:01 Speed test @ ec 242/43 kbps
2005-04-10 02:33:24 Speed test @ pit.speakeasy.net 48/86 kbps

Re: ** 04/13/05 Connection Problems - Read first

Thu, 14 Apr 2005 01:44:32 EDT

oldTDNickell :

said by Morty :

Legacy Comcast markets have been reverted back to local DNS servers to reduce stress upon the national servers. No further information at this time.

Thanks for the heads up Morty !That makes sence i think.:)

Re: ** 04/13/05 Connection Problems - Read first

Thu, 14 Apr 2005 01:28:15 EDT

Morty : Legacy Comcast markets have been reverted back to local DNS servers to reduce stress upon the national servers. No further information at this time.

Re: ** 04/13/05 Connection Problems - Read first

Thu, 14 Apr 2005 01:09:51 EDT

thejutt : Down here in Boston too.....

Re: ** 04/13/05 Connection Problems - Read first

Thu, 14 Apr 2005 01:01:49 EDT

flasic :

said by Big_D :

Could have been a fluke, or something bad between you and that DNS server, cuz I can ping it just fine and it is returning queries just as fast as DNS servers local to me.

Still have packet loss to it, 65% to be exact.

Re: ** 04/13/05 Connection Problems - Read first

Thu, 14 Apr 2005 00:54:40 EDT

anon : Tri-Cities TN problems here as well.

Cable TV is out too

Comcast Sucks

Re: 04/13/05 Connection Problems - Read first

Thu, 14 Apr 2005 00:52:16 EDT

jellyvista : DHCP service is back near Boston, MA. Not sure if it's because they reverted the servers, or they've got the national ones back online.

When I called during the outage, I was informed that they couldn't give refunds while the service was out. [Incidentally, the first "account executive" I talked to couldn't give me a DNS server IP address ("We can't send all our customers to other companies"), but was happy to do an address translation for me. The address I asked for? www.broadbandreports.com.]

I just called, and they were now happy to give me some kind of credit for the outage. On the other hand, I asked about the IP addresses of their DNS servers, and the official "I talked to the supervisor and was informed to tell you this" response was, "we don't have IP addresses for that." :huh:

Silly helpdesk. No cupcake for you.

Re: 04/13/05 Connection Problems - Read first

Thu, 14 Apr 2005 00:43:26 EDT

anon : I have done a little well alot of testing. Is from Chicago area and these DNS servers provide the fastest resoponse time here.

64.81.159.2 Chicago speakeasy
66.93.87.2 Seattle speakeasy

Alternate DNS Servers

Thu, 14 Apr 2005 00:27:15 EDT

Jim Gurd : For several months I have been using alternate DNS servers and have had absolutely no connection problems.

For the primary I am using 66.93.87.2 which is Speakeasy and for the secondary I use 128.107.241.185 which is Cisco.

I have had them programmed into my router for a long time because Comcast has had a reputation for lousy DNS servers going back quite a while. In fact if I had not been reading these posts I would probably have never known that a problem existed.

Re: ** 04/13/05 Connection Problems - Read first

Thu, 14 Apr 2005 00:11:18 EDT

Big_D :

said by flasic :

I won't be trying it. :hmm:

Could have been a fluke, or something bad between you and that DNS server, cuz I can ping it just fine and it is returning queries just as fast as DNS servers local to me.

--- 68.48.0.12 ping statistics ---
29 packets transmitted, 29 received, 0% packet loss, time 28278ms
rtt min/avg/max/mdev = 30.442/30.638/30.905/0.250 ms, pipe 2

--
You want the truth? You can't handle the truth!

Re: ** 04/13/05 Connection Problems - Read first

Thu, 14 Apr 2005 00:08:46 EDT

Blam :

said by Big_D :

said by Blam :

And my "test" was to show that this did not happen on my node.

It may take some time (or perhaps not even make it to your node, who knows), but we do have a confirmed case here: »[DNS] Comcast reverted me to the old DNS servers.

And someone else suggested that it may be due to who their previous providers were per this »I work for comcast

Re: 04/13/05 Connection Problems - Read first

Thu, 14 Apr 2005 00:07:43 EDT

anon : :(
Talked to Comcast about credit during the last fiasco the other day and they said to call back when it was restored to figure out the time for the credit. How the hell am I supposed to know when it is restored? I am not going to sit around and watch the stupid thing. Comcast has been ok but next outage a bunch of people in my area (Illinois)using Comcast are talking to SBC to get a deal to switch us all over to DSL. I doubt if Comcast cares but they will if enough people switch.

Re: ** 04/13/05 Connection Problems - Read first

Thu, 14 Apr 2005 00:05:32 EDT

flasic :

quote:
The little birdie was incorrect if the assumption was to not get the so-called national DNS servers.

I've got one of the new DNS addresses:

$ ping 68.48.0.12
PING 68.48.0.12 (68.48.0.12): 56 data bytes
64 bytes from 68.48.0.12: icmp_seq=0 ttl=245 time=13.227 ms
64 bytes from 68.48.0.12: icmp_seq=1 ttl=245 time=11.194 ms
64 bytes from 68.48.0.12: icmp_seq=2 ttl=245 time=11.963 ms
^C
--- 68.48.0.12 ping statistics ---
18 packets transmitted, 3 packets received, 83% packet loss
round-trip min/avg/max = 11.194/12.128/13.227 ms

I won't be trying it. :hmm:

Re: ** 04/13/05 Connection Problems - Read first

Thu, 14 Apr 2005 00:03:07 EDT

Sbrav77 : Ditto here in Bourbonnais, Illinois. Another DNS issue. The second this week. Lets hope they get their act together. Also, I"m gonna print out the alternate dns list for future use.

Indiana Down until 4am EST 4/14/05

Wed, 13 Apr 2005 23:57:29 EDT

tshuee : I just got off the phone with Comcast tech support (So Called) they say that can't give out any DNS info as that is not the problem(BS).They "Claim" it's a migration issue with the Voip server. I asked how come I could hit a site via IP then and not by name. He said he wasn't sure and the only thing I could do would be to wait until the problem is resolved....:mad:
SO I dialed into my work and got on here and found the list of DNS ( THANK YOU ALL FOR POSTING THESE) and I'm off and running again!! For how long who knows ?

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 23:54:46 EDT

Big_D :

said by J D McDorce :

said by sig :

BBR folks here just really, really rock, dontcha know. :D

Maybe Comcast should cut Justin a check ;-)

I think Justin should send Comcast a bill ;-)
--
You want the truth? You can't handle the truth!

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 23:54:07 EDT

Big_D :

said by Blam :

And my "test" was to show that this did not happen on my node.

It may take some time (or perhaps not even make it to your node, who knows), but we do have a confirmed case here: »[DNS] Comcast reverted me to the old DNS servers.
--
You want the truth? You can't handle the truth!

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 23:53:11 EDT

J D McDorce :

said by sig :

BBR folks here just really, really rock, dontcha know. :D

Maybe Comcast should cut Justin a check ;-)

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 23:50:58 EDT

sig : Internet was out when I came home from work tonight in Sacramento, CA. Figured it was the same old, again. Logged on to dialup to check out the info here. Switched DNS servers and I'm cruising on broadband now.

BBR folks here just really, really rock, dontcha know. :D

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 23:47:11 EDT

Blam :

said by NOT:

Those would be the national DNS servers that won't work. Change to one of the DNS servers listed at the start of this thread.

My point was that the suggestion was in the post I was replying to (and someone else posted similar in this thread) that Comcast was starting to populate the DHCP servers wtih info that included the old local DNS servers for the time being. And my "test" was to show that this did not happen on my node.

I don't use their servers and they have nothing to do with my inability to get a connection, which I still believe is a routing problem that may relate to my CRAN, as this only started happening right around the time I was switched to it (~ 3 weeks ago).

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 23:44:30 EDT

oldTDNickell : I'll put the numbers here again.:)
Verizon (Level3) Nameservers
4.2.2.1
4.2.2.2
4.2.2.3
4.2.2.4
4.2.2.5
4.2.2.6

SpeakEasy Nameservers
66.93.87.2
216.231.41.2
216.254.95.2
64.81.45.2
64.81.111.2
64.81.127.2
64.81.79.2
64.81.159.2
66.92.64.2
66.92.224.2
66.92.159.2
64.81.79.2
64.81.159.2
64.81.127.2
64.81.45.2
216.27.175.2
66.92.159.2
66.93.87.2

ORSC Public Access DNS Nameservers
199.166.24.253
199.166.27.253
199.166.28.10
199.166.29.3
199.166.31.3
195.117.6.25
204.57.55.100

Sprintlink General DNS
204.117.214.10
199.2.252.10
204.97.212.10

Cisco
128.107.241.185
192.135.250.69

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 23:39:07 EDT

MySpareBrain : Still not working in my area of Mass. Using the 4.2.2.1 for now and it is working with that.

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 23:39:01 EDT

anon : Those would be the national DNS servers that won't work. Change to one of the DNS servers listed at the start of this thread.

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 23:38:27 EDT

boogi man : didnt bother to call just changed the dns numbers in my router thanks for the numbers

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 23:34:19 EDT

Bulldawg : Well just got off the phone with a "Frontline" tech and while he stated that they don't provide him with the info to what the Real problem is or if they even really know what it is, he can assure me they have Comcast Techs working to solve the problem.(He did tell me to unplug the modem/router and reboot the system routine as usual). He then offered me 2 days credit(todays and yesterday)for my troubles. To Which I said "well since you seemed to be honest and upfront with me I wouldn't complain about the 1st day as Everyone has a Bad Day Once in a While" :D

Re: [DNS] We have another issue tonight...

Wed, 13 Apr 2005 23:33:02 EDT

simplykristi : Change your DNS. I am working now, thanks to this thread and how to change DNS. :)

Kristi
--
Team Helix | Team Ecology

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 23:32:56 EDT

Blam :

said by Big_D :

FWIW, a little birdie just told me that subscribers in the northeast (PA, DE, NJ, CT, MA) should release/renew or reboot and they will be assigned new DNS.

The little birdie was incorrect if the assumption was to not get the so-called national DNS servers. I just did this and configured for the DHCP request to use the supplied DNS servers from the response. And I got these:

68.87.64.196
68.87.66.196

But still have no connection.

Re: [DNS] We have another issue tonight...

Wed, 13 Apr 2005 23:29:59 EDT

ComTech 4 : Out in Addison, IL. This is really pissing me off

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 23:19:38 EDT

simplykristi : I only have five pcs to reboot in addition to the router. :)

Kristi

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 23:18:01 EDT

Big_D : While technically you should only have to reboot the router, it wouldn't hurt to get them all. You never know when something will get stuck.
--
You want the truth? You can't handle the truth!

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 23:14:38 EDT

simplykristi : I am in the heartland. I have a little network here. Do I need to reboot just the router or all my pcs?

Kristi
--
Team Helix | Team Ecology

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 23:13:17 EDT

somebodeez :

said by Big_D :

said by Chief Sparky :

Is it me, or is there a distinct lack of JoeBob after 373 posts in THIS thread?

I would assume he is quite busy right now. Don't worry, I'm sure he will pop in when he gets a chance to let us know what is going on.

I wouldn't blame him if he didn't pop in after the way some people treated him when he was just trying to help.
I'm sure it's not easy to try and do your best when you work for a company that doesn't.

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 23:12:18 EDT

oldTDNickell :

said by draven :

said by oldTDNickell :

said by draven :

Thanks to all. ;)

I think i say this for everyone that has posted in this forum for the last year or more,that we sure miss your daily words of wisdom draven !:):DHaHa Got ya.:)

I'll see what I can do ;)

My job takes up a lot of my day lately. I realize and do apologize that my contributions to the forum have not been on par with past performace.

I know your busy,but do what ya can when ya can.:D

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 23:12:14 EDT

Big_D : FWIW, a little birdie just told me that subscribers in the northeast (PA, DE, NJ, CT, MA) should release/renew or reboot and they will be assigned new DNS.
--
You want the truth? You can't handle the truth!

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 23:06:56 EDT

Big_D :

said by Chief Sparky :

Is it me, or is there a distinct lack of JoeBob after 373 posts in THIS thread?

I would assume he is quite busy right now. Don't worry, I'm sure he will pop in when he gets a chance to let us know what is going on.
--
You want the truth? You can't handle the truth!

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 23:05:33 EDT

anon : Im a pro system/network admin for a small company, many of my users are remote and use comcast, as do I. at my work we have a T3 yes T3 45 MBs pipe to the internet. we never see packet loss like this, unless there is a routing issue in the cloud some where. DNS problems should not affect an IP Ping. IMNSHO.

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 23:05:24 EDT

Chief Sparky : Is it me, or is there a distinct lack of JoeBob after 373 posts in THIS thread? Where's our Comcast representation when we need translation of the info on Comcast's website (i.e., "Connection to the Internet is currently unavailable"... well, no kidding!)
--
K-141 - SSN-589 - SSN-593 - K-8 - K-219 - K-278 - K-129 - K-159 -- Lost, but not forgotten. RIP, Brothers of the Dolphin.

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:58:04 EDT

anon : iverson - switch from "DHCP" to "manual". then change DNS, then reboot.

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:57:24 EDT

anon : »news.com.com/DNS+issue+hobbles+C···518.html
»news.com.com/Another+broadband+o···961.html
»www.theinquirer.net/?article=22441

Not exactly national wire, but maybe there will be in the next few days.

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:56:08 EDT

iverson0881 : I need some help. I changed the DNS on my router(Dlink DVG-1120M VOIP) to one of the mentioned above. And it asks me save and reboot. Upon rebooting the DNS servers revert back to what it was before so I never get to use the new DNS servers I entered. How does one get around this issue?

Thanks.

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:56:01 EDT

dadkins : Don't trip draven! We don't think Mod means Mean old draven! LOL! ;)

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:54:05 EDT

draven :

said by oldTDNickell :

said by draven :

Thanks to all. ;)

I think i say this for everyone that has posted in this forum for the last year or more,that we sure miss your daily words of wisdom draven !:):DHaHa Got ya.:)

I'll see what I can do ;)

My job takes up a lot of my day lately. I realize and do apologize that my contributions to the forum have not been on par with past performace.
--
From Philly or the Northeast? Come visit the Philadelphia & Northeast forum!

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:49:40 EDT

jdully : Indeed - thanks for the thread. Glad I was able to crawl here to find a fix...

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:49:16 EDT

Rich Chang : I'm kinda surprised these issues haven't made the national news wire - especially with the number times this has occured over the last week...

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:49:14 EDT

oldTDNickell :

said by cam_hacker:

I've swapped over to some "Real" DNS servers but Im also seeing 4-6% packet loss on a continuous ping to some major players. anybody else seeing packet loss?

Called Comcast TS and they won't trouble shoot packet loss until DNS is Fixed

They had some real problems here today.Thats not your area is it?
»[Connectivity] CT problems (Hamden-New Haven area)

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:46:06 EDT

djheater : Thanks for the thread.

I had no idea what was going on and FINALLY got around to visiting by specifying one of Comcasts DNS's that was responding to pings.... on the 4.x.x.x servers now and it's fine...

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:45:50 EDT

otacon : Getting tired of this....

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:45:42 EDT

anon : I am sticking with dns servers 4.2.2.3 and 4.2.2.6 for the next couple weeks, until they get this cleared up. I only noticed tonights(as opposed to yesterday, and few days ago) outage because I had set my DNS servers back to the comcast ones.

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:44:17 EDT

anon : I've swapped over to some "Real" DNS servers but Im also seeing 4-6% packet loss on a continuous ping to some major players. anybody else seeing packet loss?

Called Comcast TS and they won't trouble shoot packet loss until DNS is Fixed

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:43:29 EDT

dadkins :

said by comcastaway:

Wow... that is truly a model customer attitude. Just the kind of "shit happens, I can't be bothered" approach that brings the quality of service, corporate accountability and value for our money to about zero.

Why don't you stick up for what you are paying for and hold them accountable for delivering a service in return for your money? That is what a service business is supposed to do. Not just take the money and run.

The system is supposed to use DHCP to acquire a set of DNS numbers. If you have to circumvent that design in order for it to function at all, then something is wrong and they need to fix it. Apparently, they are reciprocating the "shit happens and can't be bothered attitude" or are too inept to know how to fix it.

Some of us have no other broadband option and that particularly aggrevates the frusteration over their lack of interest in fixing the problem.

Hey, Comcast *IS* my only option to broadband! I'm NOT paying $69.95 per month for crappy DSL at 384k down, just not going to happen!
As for something as simple as changing the DNS that you use, why cry over it? 20 seconds and it's over with!

If you want to complain, when there is a simple fix to get back to surfing, have at it! While you sit and piss about DNS, I'm surfing away.

You choose. ;)

Service looks ok to me!

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:42:16 EDT

edeab220 : Oh please don't tell me it's happening AGAIN tonight...AHH!

Changed DNS, all is good...again...

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:38:42 EDT

Nerdtalker : Any idea why they are having issues?

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:36:32 EDT

oldTDNickell :

said by File Quit :

It's quite funny the Comcast forum members on Comcast.net are posting the same instructions we are on switching their DNS to 4.2.2.2 like we are :D. must have some influence over there, aye? ;)

You can bet almost all good information that is shared over their came from here to start with.I'm not kidding:)

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:35:01 EDT

simplykristi : This is getting old. Glad I was out most of the evening and am heading to bed shortly.

Kristi
--
Team Helix | Team Ecology

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:34:07 EDT

anon : Wow... that is truly a model customer attitude. Just the kind of "shit happens, I can't be bothered" approach that brings the quality of service, corporate accountability and value for our money to about zero.

Why don't you stick up for what you are paying for and hold them accountable for delivering a service in return for your money? That is what a service business is supposed to do. Not just take the money and run.

The system is supposed to use DHCP to acquire a set of DNS numbers. If you have to circumvent that design in order for it to function at all, then something is wrong and they need to fix it. Apparently, they are reciprocating the "shit happens and can't be bothered attitude" or are too inept to know how to fix it.

Some of us have no other broadband option and that particularly aggrevates the frusteration over their lack of interest in fixing the problem.

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:33:03 EDT

Inad316 : Chicago is having the same problem, i changed the DNS works perfectly. Heres the n00b questions tho, How long do i keep the new DNS that i put and what those this DNS thing do? if anyone minds enlighten me thanks in advance

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:31:40 EDT

Nerdtalker :

That, or a lot of them also post on here. ;)
--
Touch a thistle timidly, and it pricks you; grasp it boldly, and its spines crumble. -William S. Halsey

iPod Shuffle=iPos

I'm testing Gmail's spam filters: Broadbandreports1@gmail.com
Spam: 4400+

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:29:10 EDT

File Quit : It's quite funny the Comcast forum members on Comcast.net are posting the same instructions we are on switching their DNS to 4.2.2.2 like we are :D. must have some influence over there, aye? ;)
--
Apple rules!!! Get an iPod and iBook today, what's to lose? »www.apple.com

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:27:32 EDT

oldTDNickell :

said by LAUSTIMUS9 :

I think I like these other DNS servers better anyway. ;)

I think it might be better to stay with what you have for along time.

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:25:23 EDT

LAUSTIMUS9 : I think I like these other DNS servers better anyway. ;)

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:22:42 EDT

dadkins :

said by Weatherman :

If this type of problem happened at my company 3 times in 2 weeks - not to mention the poor design - someone would be fired.

Comcast needs to keep their customers happy with Verizon FIOS just around the corner. They need to perform some damage control and give everyone a free month and hire some addition people that can assist in a better design.

I'm still waiting for the gold tier download speed problem to be resolved. Comcast needs to keep their cable modem firmware versions up to date, which they also currently don't do. They need a technical overhaul in my opinion..

Comcast...7 million subscribers.... number of happy customers right now.....zero..

Oh, I wouldn't say that...

Software Version: SB5100-2.3.1.6-SCM06-NOSH
Hardware Version: 1
MIB Version: II
GUI Version: 1.0
VxWorks Version: 5.4

»/archive?zip=9···t=Search

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\David Adkins>ping www.comcast.net

Pinging www.comcast.net [204.127.195.15] with 32 bytes of data:

Reply from 204.127.195.15: bytes=32 time=14ms TTL=53
Reply from 204.127.195.15: bytes=32 time=11ms TTL=53
Reply from 204.127.195.15: bytes=32 time=12ms TTL=53
Reply from 204.127.195.15: bytes=32 time=11ms TTL=53

Ping statistics for 204.127.195.15:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 14ms, Average = 12ms

I'm happy! :);):D

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:17:43 EDT

anon : problems here in concord, ca.

switched DNS, all is good.

baldy

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:14:25 EDT

F walker :

said by Weatherman :

Comcast...7 million subscribers.... number of happy customers right now.....zero..

They have one happy customer here.... a quick 10 second workaround. Sh*t happens. Power outtages, car breaks down, phone service goes down, etc etc etc.....

No biggie, annoying, but no biggie...
--
"GOOD, adaptation, improvisation, but your weakness, is... not your technique..."

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:13:15 EDT

uncwjason : happening in richmond, va too

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:07:34 EDT

dadkins :

said by Comcastaway:

Here we go again tonight. So, that's two nights in a row and three times in a week. Total DNS outage.

Be sure to call (866) 447-7333 and if you get through to tech support, request a reference number for which you can then get a service credit from customer service.

Enough is enough. Do you think they might now think twice (or three times) about running their DNS on windoz boxes?

End.

Or.... just change the DNS that your computer/router uses and be done with it. ;)

My connection is smokin right along. :D

HINT: See first post for alternative DNS IPs.
;)

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:05:42 EDT

Weatherman : If this type of problem happened at my company 3 times in 2 weeks - not to mention the poor design - someone would be fired.

Comcast needs to keep their customers happy with Verizon FIOS just around the corner. They need to perform some damage control and give everyone a free month and hire some addition people that can assist in a better design.

I'm still waiting for the gold tier download speed problem to be resolved. Comcast needs to keep their cable modem firmware versions up to date, which they also currently don't do. They need a technical overhaul in my opinion..

Comcast...7 million subscribers.... number of happy customers right now.....zero..

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:05:10 EDT

anon : Here we go again tonight. So, that's two nights in a row and three times in a week. Total DNS outage.

Be sure to call (866) 447-7333 and if you get through to tech support, request a reference number for which you can then get a service credit from customer service.

Enough is enough. Do you think they might now think twice (or three times) about running their DNS on windoz boxes?

End.

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:03:57 EDT

backfeed : Seems like we are all meeting here to talk about DNS as a daily event. I am sure that Comcast is frustrated also, I would like to just hear them admit that they are struggling with it. We all know that *stuff* happens, it just seems like big corporate America does not want to admit it...
--
dialup?, what's that?

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:02:49 EDT

anon : DNS down here in Cambridge, MA, too. Third time in a week.

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 22:00:13 EDT

Confusatron :

said by yellow_cloud :

how come this web site seems to be the only one that is still working, although very slow?

Probably because it is cached, rather than needing to be resolved by the DNS server. This is because a whole bunch of irate comcast people are going to BBR right now...

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 21:58:19 EDT

shezams : Woke up to find DNS and email not working at all well, followed the directions posted way back there on page one to change DNS servers and presto it works!
--
Simple rules - no offsides, no intent to maim, everything else is all good!

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 21:52:49 EDT

yellow_cloud : how come this web site seems to be the only one that is still working, although very slow?

Re: [DNS] We have another issue tonight...

Wed, 13 Apr 2005 21:41:48 EDT

anon : From the Comcast site:

California

General Outage - Resolved at 4/13/2005 8:05:08 PM EDT
(BAY AREA/mendotahe1 - Connection to the Internet is currently unavailable. Our technicians are aware of the situation and are working to resolve the issue. This outage was logged at : 4/13/2005 10:46:00 AM EDT.)

General Outage - Resolved at 4/13/2005 4:00:13 PM EDT
(BAY AREA/wncca.ca - Connection to the Internet is currently unavailable. Our technicians are aware of the situation and are working to resolve the issue. This outage was logged at : 4/13/2005 8:52:00 AM EDT.)

General Outage - Resolved at 4/13/2005 4:00:50 PM EDT
(CENTRAL CALIFORNIA/ekgca.ca - Connection to the Internet is currently unavailable. Our technicians are aware of the situation and are working to resolve the issue. This outage was logged at : 4/13/2005 10:00:00 AM EDT.)

General Outage - Resolved at 4/13/2005 8:05:23 PM EDT
(BAY AREA/pinca.ca - Connection to the Internet is currently unavailable. Our technicians are aware of the situation and are working to resolve the issue. This outage was logged at : 4/13/2005 1:40:00 PM EDT.)

General Outage
(SOUTHERN CALIFORNIA/carson.ca - Connection to the Internet is currently unavailable. Our technicians are aware of the situation and are working to resolve the issue. This outage was logged at : 4/13/2005 2:19:00 PM EDT.)

General Outage - Resolved at 4/13/2005 8:06:11 PM EDT
(BAY AREA/oklca.ca - Connection to the Internet is currently unavailable. Our technicians are aware of the situation and are working to resolve the issue. This outage was logged at : 4/13/2005 2:48:00 PM EDT.)

General Outage
(CENTRAL CALIFORNIA/fresnohe3.ca - Connection to the Internet is currently unavailable. Our technicians are aware of the situation and are working to resolve the issue. This outage was logged at : 4/13/2005 3:31:00 PM EDT.)

General Outage - Resolved at 4/13/2005 8:07:51 PM EDT
(CENTRAL CALIFORNIA/SACRAMENTOHE - Connection to the Internet is currently unavailable. Our technicians are aware of the situation and are working to resolve the issue. This outage was logged at : 4/13/2005 4:37:00 PM EDT.)

General Outage
(BAY AREA/oklca.ca - Connection to the Internet is currently unavailable. Our technicians are aware of the situation and are working to resolve the issue. This outage was logged at : 4/13/2005 5:38:00 PM EDT.)
National

General Outage
(Connection to the Internet is currently unavailable. Our technicians are aware of the situation and are working to resolve the issue. This outage was logged at : 4/13/2005 6:47:00 PM EDT.)

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 21:41:36 EDT

beeman65 : Found on my local outages page:

"General Outage
(Connection to the Internet is currently unavailable. Our technicians are aware of the situation and are working to resolve the issue. This outage was logged at : 4/13/2005 6:47:00 PM EDT.)"

I didn't even notice since I'm on backup servers.
--
Get Firefox. Join the new wave.

Re: [DNS] We have another issue tonight...

Wed, 13 Apr 2005 21:39:33 EDT

anon : I'm in Chicago western suburbs. Got through to 1-800-COMCAST tonight after about a 20 minute wait. Don't respond to any requests beyond entering your phone number, just keep hitting zero until you get switched to the hold queue. The operated stated they were from the Cable TV side and that high call volume to the Broadband side of Comcast was resulting in overflow going to the Cable TV side so I could talk with an agent (how nice of them).

The agent acknowledged what was appearing to be another problem at a nationwide level and immediately offered to credit my account for 3 days @ about $1.50 per day. It's better than nothing.

I was glad to find this board and read about changing the DNS, did so on my router and all is "snappy"!

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 21:38:36 EDT

Andrew J : Comcast hates me and every night this is how they show it.

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 21:38:33 EDT

File Quit : Sorry, tdinc, but the VoIP does NOT use the internal computer or router DNS, it get sit from the combo modem/VoIP adapter. It HAS to use Comcast's DNS, you can not change that unless you can access the modem/VOIP page from the web.
--
Apple rules!!! Get an iPod and iBook today, what's to lose? »www.apple.com

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 21:37:12 EDT

tdinc : follow the link it should help you out
»Comcast High Speed Internet FAQ »How do I change what DNS server my computer uses?

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 21:36:47 EDT

iverson0881 : I tried the above DNS servers btw but the internet is still slow. are the DNS servers supposed to fix that? I changed them in my router but it's as if i never changed them.

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 21:35:33 EDT

iverson0881 : It's kinda weird that bbreports still works just fine. I don't know what to make of it. Comcast.net is pretty slow/dead

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 21:32:54 EDT

LTParis : Rockville MD user, with problems the past 4 days now, more so at night. Luckilly for this post, some reliable DNS servers to resolve to.

Comcast News Headlines

Wed, 13 Apr 2005 21:32:50 EDT

newview :

said by MichelBolton :

Another broadband outage strikes Comcast
Published: April 13, 2005, 4:40 PM PDT
By Jim Hu Staff Writer, CNET News.com

Comcast's high-speed Internet service suffered nationwide outages for the second time in six days Tuesday, which the cable giant blamed on issues related to its domain name servers.

»news.com.com/Another+broadband+o···961.html

Comcast should know by now that when they stick their foot in it, *someone* is going to drop a dime on them . . . every time.

Send-Us-News-Tips
--

ֿ�
The Rules of Spam | Maryland's Newest Anti-Spam Law
Where are we going? And what's with the hand basket?

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 21:28:49 EDT

radioactive : COmcast is down in IL again... Switched to others...My Voip TA is down.. Dont know how to switch its DNS ? Any one can help ?

Re: Comcast News Headlines

Wed, 13 Apr 2005 21:26:56 EDT

Confusatron : BWAHAHAHA! DNS down here in Mich again...
-BBR is one of maybe 3 sites that will dns resolve for some reason (I cache my DNS) :p
-calling the local Comcast phone # gets you "we're sorry, all carrier circuits are busy"

Must suck to be their TS. Especially if I get through to them and explain how any idiot can make a DNS server with a floppy (come to think of it, maybe that's their problem...)

Re: Comcast News Headlines

Wed, 13 Apr 2005 21:21:06 EDT

File Quit : WOW! Me too! Imagine that. :D

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 21:20:46 EDT

hayc59 : Dadkins read your pm please :)

Re: Comcast News Headlines

Wed, 13 Apr 2005 21:17:42 EDT

dadkins :

said by ss4vegito7 :

AGAIN! 3rd time, comcast better be prepaired to make a statement, do they think no one noticed......? EVERYONE of thier 9 million customers are down!

I'm not down... ;)

I switched to a certain DNS and I'm not looking back!

Re: Comcast News Headlines

Wed, 13 Apr 2005 21:17:27 EDT

rbingwo : Out in Sammamish, WA.

I used my work VPN, connected to the comcast.net site, got into an online chat with the help desk and got 3 days of credit.

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 21:16:38 EDT

hayc59 : hello, need help tried the dns numbers as described in detail, and in windows xp after i hit ok asked for sub-mask?? can anyone help please, thanks
--
9/11/01 Never Forget

Re: [DNS] We have another issue tonight...

Wed, 13 Apr 2005 21:16:07 EDT

Sharkie86 : How do I find out which IS the closest to me?

comcarp dns down again??! denver, co

Wed, 13 Apr 2005 21:15:46 EDT

ghostlisting : denver dropped abt 30 min ago - switched my dns to 4.2.2.1 and 4.2.2.2 and now no problems!!

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 21:15:18 EDT

vizionblind : slow again in VA

Re: Comcast News Headlines

Wed, 13 Apr 2005 21:14:41 EDT

oldTDNickell : I stayed with this thread till late last night JD and i don't recall getting any info from Comcast at all and i checked over on their web site to.

Re: Comcast News Headlines

Wed, 13 Apr 2005 21:12:39 EDT

ss4vegito7 : AGAIN! 3rd time, comcast better be prepaired to make a statement, do they think no one noticed......? EVERYONE of thier 9 million customers are down!
--
»www.rockinthebury.com

Re: Comcast News Headlines

Wed, 13 Apr 2005 21:08:33 EDT

J D McDorce :

said by »news.com.com/Another+broadband+o···961.html :
Comcast's Russo said the company communicates issues through areas on its Web site and sometimes through recorded messages that greet callers.

Was this the case last night?

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 21:04:02 EDT

masterwolfe2 : Sucking here in Huntsville, AL, going back to alternates again and STAYING there this time.
--
Comcast HSI and DVR (DCT-6412), Huntsville, AL

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 21:00:16 EDT

Matsayz : Bloomfield Hills, MI is shite, again.....took forever to load the Health page on comcast.net. so yea, 3 nights in 7 days? thats what we pay for, and no clear answers as to whats going on.

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 20:58:57 EDT

BCH : Atlanta GA everything is very very very sssllllooooowwwwwww.

Comcast News Headlines

Wed, 13 Apr 2005 20:58:26 EDT

MichelBolton : Another broadband outage strikes Comcast
Published: April 13, 2005, 4:40 PM PDT
By Jim Hu Staff Writer, CNET News.com

Comcast's high-speed Internet service suffered nationwide outages for the second time in six days Tuesday, which the cable giant blamed on issues related to its domain name servers.

»news.com.com/Another+broadband+o···961.html
--
"I'm gonna let ya' in on a little secret, Ray. K-Mart sucks."

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 20:58:24 EDT

tdinc : have problems again...just like last night..its 8:57 pm est
macomb county michigan...switched to verizon dns again...this is BS!, def' gonna get a credit for this.on my bill

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 20:55:12 EDT

darrenf : Yep, Southern NJ is out again, back to Verizon's DNS servers.:mad:

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 20:53:37 EDT

anon : Here we go again... Here in north-central Indiana, just noticed problems yesterday evening. All cool again this morning, but looks like Comcast's DNS servers are AWOL again. Switched over to 4.2.2.1/4.2.2.2/4.3.3.3 and life is alright...

Has anyone actually heard from Comcast what's going on, or are they just "working on it"?

Thanks!

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 20:49:43 EDT

oldTDNickell : Pick a number!
Verizon (Level3) Nameservers
4.2.2.1
4.2.2.2
4.2.2.3
4.2.2.4
4.2.2.5
4.2.2.6

SpeakEasy Nameservers
66.93.87.2
216.231.41.2
216.254.95.2
64.81.45.2
64.81.111.2
64.81.127.2
64.81.79.2
64.81.159.2
66.92.64.2
66.92.224.2
66.92.159.2
64.81.79.2
64.81.159.2
64.81.127.2
64.81.45.2
216.27.175.2
66.92.159.2
66.93.87.2

ORSC Public Access DNS Nameservers
199.166.24.253
199.166.27.253
199.166.28.10
199.166.29.3
199.166.31.3
195.117.6.25
204.57.55.100

Sprintlink General DNS
204.117.214.10
199.2.252.10
204.97.212.10

Cisco
128.107.241.185
192.135.250.69

msg deleted

Wed, 13 Apr 2005 20:46:06 EDT

anon : deleted by a moderator

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 20:41:50 EDT

hayc59 : Looks here we go again.:(
I am not gettin to any sites very well!!
this is getting older by the minute

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 20:17:57 EDT

oldTDNickell :

said by draven :

Thanks to all. ;)

I think i say this for everyone that has posted in this forum for the last year or more,that we sure miss your daily words of wisdom draven !:):DHaHa Got ya.:)

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 19:50:52 EDT

vizionblind : those in VA area or Manassas VA area, what dns server # are you using? 4.2.2.1 and 4.2.2.2 still seem very slow to me

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 19:28:34 EDT

masterwolfe2 : Thanks, all! :)

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 19:26:19 EDT

draven : Thanks to all. ;)

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 19:23:55 EDT

dadkins : More than happy to help my fellow Comcast users stay surfing! ;)

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 19:07:35 EDT

File Quit : Anytime :). Everyone in the previous outage thread was helpful, and I simply relayed the info from that last thread to apply it to last night's outage. Our techie community is great at finding workarounds :D.
--
Apple rules!!! Get an iPod and iBook today, what's to lose? »www.apple.com

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 17:18:49 EDT

oldTDNickell : Well it looks like for the most part this problem is over.

I'd like to thank File Quit and dadkins for jumping right in and helping right out of the gate.And a big thanks to everyone else.In my eyes it turned out to be a pretty productive thread.
We could have had some input from Comcast,but after last week i can understand why no one cared to explain the problem.
Maybe someone will tell us in time.:)

And please i don't want to sound like a Mod,i just like to thank people sometimes.

Re: 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 16:16:14 EDT

heavyjay : Except for 10 minutes here, 20 minutes there, I've been completely down Since April 1.

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 16:06:51 EDT

anon : Genj, use your public library, or an internet cafe. It's not like dial-up stopped working or the internet vanished, for $1k in tuition, make it work.

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 15:34:08 EDT

anon : Here in Central VA I've had nothing but problems with comcast for the past 2-3 weeks. The DNS issue is only part of it for me. They 'claim' they are upgrading something. I have had my signal drop out randomly for these many weeks, and the call center support can't tell me anything other than they hope to be finished in VA by the 16th. The day I'm supposed to take my online exam. $1000 in tuition, and I'm going to lose it all because comcast is down. I can't go to the campus because it's 100% online.

GRRRRRRRRRRRRRRRRRRRRRRRRRRR

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 15:24:32 EDT

Menthol : I had some DNS issues last night... but this morning they are ok.

Located in Minneapolis/St.Paul eastern Metro area.

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 15:11:39 EDT

blestina : :):D;)
Thanks you are a life saver!
I tried to call COMCAST!
They won't answer the phone!
I'm located by Chicago, IL.
And this has been screwed up for over 2 weeks!
COMCAST denies there is anything wrong!

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 14:31:36 EDT

oldTDNickell :

said by jtosbo00 :

I have contacted them. Not just once but several times since I became a subscriber. Sometimes bad publicity will get a company's attention.

I guess you have to do what is best for you.I'm thinking that after the DNS Server problem last week and then again last night,that Comcast already has enough bad press to last for sometime.:uhh:

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 14:25:42 EDT
jtosbo00 : I have contacted them. Not just once but several times since I became a subscriber. Sometimes bad publicity will get a company's attention.

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 14:23:33 EDT
jtosbo00 : Because it relies on a 'consistent' connection like many IMs. The constant lost of connection causes the application to stall and then reload once it can re-connect back to the internal company servers. Who else would you blame this one? Its Comcast.

By the way, it appears the national DNS servers are working as I am able to surf the web and my IM is working as they should. Finally after 14 hours or so.

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 14:19:04 EDT
oldTDNickell :
said by jtosbo00 :

I don't agree with you. Things are bad with comcast. I can't use my IM (internal company IM) to chat with my coworkers. My VoIP phone is hosed. Many of the tools I use for work are on websites. Comcast service is not just bad... its pathetic.

I still think you have a better chance of getting your problem taking care of if you contact Comcast first.Then if you can't get any help talk to the newspaper reporter.:)

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 14:15:52 EDT
dadkins : Why would it be Comcast's fault that you cannot use your internal company IM? :huh:

Re: ** 04/13/05 Connection Problems - Read first **

Wed, 13 Apr 2005 14:12:45 EDT
oldTDNickell : These are the so-called Comcast National DNS Server numbers

68.87.66.196

68.87.64.196

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 14:08:08 EDT
jtosbo00 : I don't agree with you. Things are bad with comcast. I can't use my IM (internal company IM) to chat with my coworkers. My VoIP phone is hosed. Many of the tools I use for work are on websites. Comcast service is not just bad... its pathetic.

Re: ** 04/13/05 Connection Problems - Read first **

Wed, 13 Apr 2005 13:58:21 EDT
FsuNole : I am in Tallahassee and I was out last night for a few hours ansd also last week.

I will have to use those for my DNS thanks Phylax.

Re: ** 04/13/05 Connection Problems - Read first **

Wed, 13 Apr 2005 13:22:44 EDT
Phylax : Never had an outage in Tallahassee.

The two I use are Comcast DNS in Tallahassee.

68.35.192.5 : ns01.tallahassee.fl.tallah.comcast.net
68.35.192.6 : ns02.tallahassee.fl.tallah.comcast.net

Not too sure about this national dns thing, but I do have these 2 hard coded in the router, has been for about 2 years.

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 13:14:55 EDT
jnlk26 : Hey guys,
What DNS servers would you recommend in San Jose of California
in order to run much faster and higher connection ?

Jon
:):):)

Re: ** 04/13/05 Connection Problems - Read first **

Wed, 13 Apr 2005 13:10:52 EDT
oldTDNickell :
said by D Troise:

I'm a reporter for the New Haven Register working on a piece about the internet outages and looking for people who may have been affected in Connecticut. If you're in CT and have been affected or know others who have been affected, please contact me at dtroise@nhregister.com or at 203-789-5685.

Damian J. Troise

Most of us here at BBR Comcast forum kind of like to fix our problem here in the forum.Sometimes when problem get put else where on the web or newspaper they don't get the story right and they make Comcast look much worse then it is.

Re: ** 04/13/05 Connection Problems - Read first **

Wed, 13 Apr 2005 12:52:43 EDT
anon : I'm a reporter for the New Haven Register working on a piece about the internet outages and looking for people who may have been affected in Connecticut. If you're in CT and have been affected or know others who have been affected, please contact me at dtroise@nhregister.com or at 203-789-5685.

Damian J. Troise

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 12:50:18 EDT
blondebaldy : didn't have any problems here in Pittsburgh area of course i don't use comcast DNS servers.....If you are in the Pittsburgh area i would recommend these DNS servers

209.166.161.121 and 209.166.161.120

much faster and reliable than comcast

Re: ** 04/13/05 Connection Problems - Read first **

Wed, 13 Apr 2005 12:10:39 EDT
oldTDNickell :
said by JerryTongue :

Here in Auburn Washington I was having same issue. I play XBox and it couldn't find DNS Server. I went to XBox Dash connection settings and on the DNS settings I selected Manual instead of auto and numbers popped up so I used those and it worked. I was able to stay connect as well with out dropping out. Seemed though I might not had a steady flow with connection but was still able to play.
Anyone have any Idea what they are doing about this? and can we expect it to go away soon?

I sent you a PM Jerry!:)

Its been alongtime since I've talk to you Jerry.:)

Re: ** 04/13/05 Connection Problems - Read first **

Wed, 13 Apr 2005 12:09:47 EDT
sortofageek : You have to be a Comcast subscriber and log in with a current account to read their forums. Given that, this is all I have seen there:

»forums.comcast.net/thread.jspa?t···tstart=0

»forums.comcast.net/thread.jspa?t···tstart=0

»forums.comcast.net/thread.jspa?t···tstart=0

»forums.comcast.net/thread.jspa?t···tstart=0

Well, there are more threads, some locked because of redundancy, most likely.

»forums.comcast.net/forum.jspa?fo···&start=0
--
Team Helix Forum - Join Us?

Re: ** 04/13/05 Connection Problems - Read first **

Wed, 13 Apr 2005 11:41:01 EDT
JerryTongue : Here in Auburn Washington I was having same issue. I play XBox and it couldn't find DNS Server. I went to XBox Dash connection settings and on the DNS settings I selected Manual instead of auto and numbers popped up so I used those and it worked. I was able to stay connect as well with out dropping out. Seemed though I might not had a steady flow with connection but was still able to play.
Anyone have any Idea what they are doing about this? and can we expect it to go away soon?
--
jtongue@hotmail.com Subjest:Xbc setup

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 11:14:42 EDT
Galvage :
said by mikesm559 :

I don't understand what the point of centralizing the dns servers is. I remember back in the old ATT@Home days that @home had servers located in every market, and they seemed to work fine. When you centralize things you not only run into issues with scaling, but also make convienent targets for DDOS attacks.

I mean they have to run servers in the various markets anyway - why centralize these ones?

Mike

Economics.

Some joe schmooo thought it would be easier to secure just two DNS servers rather than 50+

While this is true it is easier to secure two and its also cheaper to maintain two. Its also less redundant and likely to cause more headaches for the customer rather than the company then its worth. Comcast has never been very good at keeping a reliable DNS connections.

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 11:11:36 EDT
damox : I agree, I don't understand either. They still have servers located in every market however . . . maybe they are eventually planning to dismantle all of those old servers. It's hard to say what the logic behind all of this is. Obviously things aren't working out too well for them right now. No doubt they had planned on the switch being a bit less visible. As it is, they've gotten everyone up in arms.
--
DAMOX Proud to be a member of Team Discovery

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 11:01:55 EDT
oldTDNickell :
said by mikesm559 :

I don't understand what the point of centralizing the dns servers is. I remember back in the old ATT@Home days that @home had servers located in every market, and they seemed to work fine. When you centralize things you not only run into issues with scaling, but also make convienent targets for DDOS attacks.

I mean they have to run servers in the various markets anyway - why centralize these ones?

Mike

There must be a good reason that they did this Mike but i don't know what it is.I agree with you i never liked the idea to start with.:(

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 10:59:10 EDT
mikesm559 : I don't understand what the point of centralizing the dns servers is. I remember back in the old ATT@Home days that @home had servers located in every market, and they seemed to work fine. When you centralize things you not only run into issues with scaling, but also make convienent targets for DDOS attacks.

I mean they have to run servers in the various markets anyway - why centralize these ones?

Mike

Re: ** 04/13/05 Connection Problems - Read first **

Wed, 13 Apr 2005 10:54:20 EDT
fatmanskinny : Well, I had a total outage in my area and the cable came back up. Now, my high speed is still down. A truck is rolling out Friday night to repair. So far, 5 days and counting of being down.
--
Bush Wins! Bush Wins! Iraq War for 4 More Years! Get those investments in oil, folks.

Re: ** 04/12/05 Connection Problems - Read first

Wed, 13 Apr 2005 10:50:39 EDT
damox :
said by Ermax:

No I never had any downtime. I just checked to see what DHCP would give me and I got:
68.87.64.196

68.87.64.196 is 18 hops away and a 45ms ping.
24.129.0.34 is 7 hops away and a 12ms ping.

Yeah, the first number is one of the two Comcast national servers. The second number I'm not sure about, because the running the Trace Route on the 24.129.0.34 does not identify the Server by name but the second number is probably the old DNS server from Continental Cable or a comcast server that's local to you. When the first server was unable to resolve domain names, your system began automatically using the second number. I did trace routes to both the servers I'm pulling and they are the old Attbi servers. I have to wonder why Joebob was making such a big deal about using the national DNS servers in his post the other day, when Comcast has so many other DNS servers.
--
DAMOX Proud to be a member of Team Discovery

Re: ** 04/12/05 Connection Problems - Read first

Wed, 13 Apr 2005 10:30:03 EDT
damox : Hmmm that's interesting . . . maybe it's just the subnet I'm on . . . but I'm not pulling those national numbers, though it wouldn't matter anyway since I'm not using the numbers off the router.
--
DAMOX Proud to be a member of Team Discovery

Re: ** 04/12/05 Connection Problems - Read first

Wed, 13 Apr 2005 10:21:17 EDT
anon : No I never had any downtime. I just checked to see what DHCP would give me and I got:
68.87.64.196

68.87.64.196 is 18 hops away and a 45ms ping.
24.129.0.34 is 7 hops away and a 12ms ping.

Re: ** 04/12/05 Connection Problems - Read first

Wed, 13 Apr 2005 10:18:07 EDT
oldTDNickell :
said by damox :

Right, I realize that . . . I got that from your earlier post. :) My question was, if you set your system to pull the DNS numbers via DHCP, which numbers would you pull? I don't know, but I don't think that Comcast users here in the Pacific NW are pulling the national DNS numbers. I could be wrong, maybe it's just me. If you were to test it out, obviously, you could always switch them back. Anyway, I was just wondering . . .

We have had the Comcast national DNS server since we went over to Bedrock in Jan.I had problems with them back in Feb and March but didn't dump them for good until last week.I'll send you a PM on the numbers I'm using now.:D

Re: ** 04/13/05 Connection Problems - Read first

Wed, 13 Apr 2005 10:17:02 EDT
runamonk : Seattle, WA - Portland, OR
DNS Server: 66.93.87.2

San Francisco, CA - Sacramento, CA
DNS Server: 64.81.79.2

Los Angeles, CA - San Diego, CA - Denver, CO
DNS Server: 64.81.45.2

Chicago, IL - Cleveland, OH - Dayton, OH - Detroit, MI - Minneapolis, MN
DNS Server: 64.81.159.2

Dallas, TX - Houston, TX
DNS Server: 64.81.127.2

New York City, NY - Boston, MA
DNS Server: 216.254.95.2

Atlanta, GA - Miami, FL
DNS Server: 216.27.175.2

Washington, D.C. - Baltimore, MD
DNS Server: 66.92.159.2

Philadelphia, PA - Pittsburgh, PA
DNS Server: 66.92.224.2

Re: ** 04/12/05 Connection Problems - Read first

Wed, 13 Apr 2005 10:12:58 EDT
damox : Right, I realize that . . . I got that from your earlier post. :) My question was, if you set your system to pull the DNS numbers via DHCP, which numbers would you pull? I don't know, but I don't think that Comcast users here in the Pacific NW are pulling the national DNS numbers. I could be wrong, maybe it's just me. If you were to test it out, obviously, you could always switch them back. Anyway, I was just wondering . . .
--
DAMOX Proud to be a member of Team Discovery

Re: ** 04/12/05 Connection Problems - Read first

Wed, 13 Apr 2005 10:00:34 EDT
oldTDNickell :
said by damox :

You didn't actually notice the DNS problems did you? Btw, you mentioned you hard coded your DNS numbers, but what numbers do you get if you pull them via DHCP? Would you actually be pulling the Comcast national DNS numbers?

I'm not using the Comcast DNS server.I stopped using them last week.I found a DNS server that works great for me and i will continue to use those.I have the numbers in my router.:)

Home DNS Server

Wed, 13 Apr 2005 09:58:29 EDT
pbleic : I run a Linux server off an old, old PC. Would it be worth setting up my own BIND DNS server to avoid these sort of problems? Any downside to doing this?

Re: ** 04/12/05 Connection Problems - Read first

Wed, 13 Apr 2005 09:54:37 EDT
damox : You didn't actually notice the DNS problems did you? Btw, you mentioned you hard coded your DNS numbers, but what numbers do you get if you pull them via DHCP? Would you actually be pulling the Comcast national DNS numbers?
--
DAMOX Proud to be a member of Team Discovery

Re: ** 04/12/05 Connection Problems - Read first **

Wed, 13 Apr 2005 09:41:10 EDT
anon : I have also slipped past all the problems running on the same server I have been using since way back when Comcast was Continental Cable (Jax,FL) running 1.5Mbit/28.8kbit (dialup).

24.129.0.34

Re: ** 04/12/05 Connection Problems - Read first

Wed, 13 Apr 2005 08:37:52 EDT
oldTDNickell :
said by TehBus :

It is back on now. Don't know when it came back on last night, but the DNS is working again.

Thanks for your input TehBus !:)

Re: ** 04/12/05 Connection Problems - Read first **

Wed, 13 Apr 2005 08:34:59 EDT
damox : Oops . . . I didn't realize there was an outage! My home DNS server is pointing to Comcast servers, but not the national DNS servers, these are same DNS servers I've had as long as I can remember - 63.240.76.4 and 204.127.198.4! Even if I didn't have my own server, these are also the same numbers that my outside router is pulling. Hmmmm!
--
DAMOX Proud to be a member of Team Discovery

Re: ** 04/12/05 Connection Problems - Read first

Wed, 13 Apr 2005 08:34:18 EDT
TehBus : It is back on now. Don't know when it came back on last night, but the DNS is working again.

Re: ** 04/12/05 Connection Problems - Read first **

Wed, 13 Apr 2005 08:25:22 EDT
oldTDNickell : Does anyone have any new information on the Comcast DNS problem and has it been fixed?

Re: ** 04/12/05 Connection Problems - Read first

Wed, 13 Apr 2005 07:22:51 EDT
TehBus : This is the second time this week that this has happened. We had outages yesterday from here in New Castle County, Delaware to at least Swedesboro, NJ. At first I thought it was something with my computer or router, decided to check here after the 2nd night.

What's funny is that IM and VOIP/Vonage worked fine, as did IRC, but web searches didn't work unless you used Google. A neat trick I found was to search for stuff then use Google's cache which is IP-address based anyway, for example: »64.233.161.104/search?q=cache:Nu···st&hl=en

I will definitely call them if it happens again.

Re: ** 04/12/05 Connection Problems - Read first **

Wed, 13 Apr 2005 06:58:57 EDT
InspectorFox : I was having connection problems again last night in NJ. Did anyone else face the same problem?

msg deleted

Wed, 13 Apr 2005 05:50:49 EDT
anon : deleted by a moderator

msg deleted

Wed, 13 Apr 2005 05:28:54 EDT
anon : deleted by a moderator

Re: ** 04/12/05 Connection Problems - Read first

Wed, 13 Apr 2005 05:09:38 EDT
mbernste : See? This is why I ignored that person who said to switch back to Comcast's DNS servers after the original outage. I stuck with my "fix" and I didn't even know that there was a problem. Stick with the Level 3 DNS servers and plain don't use Comcast's lousy, centralized DNS servers and you'll save yourself a headache.
--
Comcast BBQ

Re: ** 04/12/05 Connection Problems - Read first

Wed, 13 Apr 2005 04:30:56 EDT
beeman65 : Well if anything, these outages have taught some people a little more about networking.
--
Get Firefox. Join the new wave.

Re: ** 04/12/05 Connection Problems - Read first

Wed, 13 Apr 2005 03:51:15 EDT
Jericho34 : This customer agrees with what you said. Given that, I'd like you to look at the following link. Test was run using 4.2.2.2 for DNS. Packet loss is so high.
»/quality/nil/1704405

Re: ** 04/12/05 Connection Problems - Read first

Wed, 13 Apr 2005 03:42:15 EDT
quatrix : First of all, they told me they "would only issue a credit had you lost all connection to the Internet for a period of 24 hours or more."

Second, don't encourage people to call and clog their phones lines even worse. That's what they have email for.

Re: ** 04/12/05 Connection Problems - Read first

Wed, 13 Apr 2005 03:37:56 EDT
anon : How about some of you sit back and relax and call up Comcast tomorrow and ask nicely for a credit for both days you were out of service. They will gladly credit you for your service interruption and if they refuse ask them to transfer you to a Senior technician (not a supervisor...Senior Technician) and say it all as nicely as you can. Trust me. They will give it to you if you treat them like just another human being who has no control over the situation just as you don't.

Most of your individual cases where you have been mistreated by technicians and refused credit are just individual cases, I can assure you. Call back again and again and explain the issue as calmly and unserstanding as you possibly can. We all respond nicely to this.

As a level 3 tech support rep for Comcast I have learned that the most effective way of getting something taken care of is respecting the person you are speaking with. This means both ways. Now, I know not all of the people I work with do this. The company is just too large to weave out all of the poor reps.

We are told to ThinkCustomerFirst at Comcast and I assure you that I and many others in my call center do this very well.

I personally appologize for any mistreatment and poor quality of service that you have received from my company.
I understand your frustrations and I hope that you all understand that alot of us are hard working caring reps of Comcast.

and forgive my spelling and grammar - it's late ;)

goodnight

Re: [DNS] We have another issue tonight...

Wed, 13 Apr 2005 03:14:43 EDT
johnpd :
said by Jag311:

Did you hardcode the settings on your PC or your Router or both?

You just need to change the router. Your PC should be getting the DNS Server address from it (The PC should be set to get it dynamically).

Re: ******* DNS Outage beginning 04/12/05 *******

Wed, 13 Apr 2005 02:55:50 EDT
mildredskid : I wanted to find out what was going on (again) and checked Google for the latest. Didn't feel like listening to a busy signal calling Comcast. Found this forum in the hits. I was checking it via WebTV (ain't that sad? LOL). The dial-up modem on my computer make my PC do really weird things and I don't connect. I guess it's fried. I'm posting from my computer via Comcast since it came back up just a bit ago.

I'm in Ocean County, NJ. Is this going to be a regular (non)peformance????

People are demanding One week credit and more!

Wed, 13 Apr 2005 02:39:21 EDT
MichelBolton : I have a google news alert setup for the keywords "Comcast Outage"..this article just came out..really shows the chasm between the people in the trenches ( techs ) and corporate...I'm calling and demanding my credit too..I suggest everyone do the same:

»www.betanews.com/article/New_Out···13367699
--
"I'm gonna let ya' in on a little secret, Ray. K-Mart sucks."

Re: ** 04/12/05 Connection Problems - Read first

Wed, 13 Apr 2005 02:30:03 EDT
byteshop : Do a ping on the DNS server before selecting a new DNS server. Your geography will determine the best choice. Just picking one off a list is not the best way to go. It will get you going, but probably slower than need be.

Click "Start" then "Run" then type "CMD" in the box. It will bring up a Command line session. At the prompt, type in

Ping 4.2.2.2 to see the time to get to 4.2.2.2. Then try others until you find the shortest time.

The Comcast DHCP server assigns me

68.87.66.196

is has a RTT (Round trip time) of 81ms (yikes)

The 4.2.2.3 has an RTT of 19ms

The 4.2.2.2 has an RTT of 8ms

For my location, 4.2.2.2 wins as a primary DNS.

I'll choose a different provider for the secondary.

Re: ** 04/12/05 Connection Problems - Read first

Wed, 13 Apr 2005 01:44:54 EDT
Nsane_iceman : Down here in Dallas, Texas still.

4.2.2.5
and
4.2.2.6

have the least hops and best route times..

Re: [DNS] We have another issue tonight...

Wed, 13 Apr 2005 01:43:36 EDT
flavaposse : Well, I do not know if Comcast resolved the issue or the DNS# I put in worked, but I disconnected my router and went directly from the modem to the NIC card and it appears to be working, it was that when I tried it before it was a no go!

Mario

Comcarp Outage??? Say it isn't so??!

Wed, 13 Apr 2005 01:27:24 EDT
ghostlisting : Northwest Denver, CO

Comcarp outage for several hours. Been flickering on and off throughout... FYI sometimes, disabling and re-enabling the network adapter worked for me :) Has been back and alive for maybe 1 hour now.

Oh, and Im not getting my 6MB speeds either... but my bill says i am being charged $55.95 ($10 more)

Re: [DNS] We have another issue tonight...

Wed, 13 Apr 2005 01:23:42 EDT
anon : Did you hardcode the settings on your PC or your Router or both?

Re: ** 04/12/05 Connection Problems - Read first

Wed, 13 Apr 2005 01:23:35 EDT
HunterZ : I'm in Tacoma, Washington.

Comcast's DHCP-assigned DNS servers have been flaky for me for the past couple of days. I switched to some public DNS IPs instead of the Comcast-assigned ones, and the problem went away.

Tonight, however, my whole connection went down (couldn't even get any DHCP settings at all), except that my cable modem's LEDs indicated that it was still getting a signal. I called Comcast and heard their message about a "global" issue with their high-speed Internet service. Maybe rebooting their DHCP servers was required to fix the DNS problem?

Anyways, it seems to be back up and acting stable now (fingers crossed).

Re: [DNS] We have another issue tonight...

Wed, 13 Apr 2005 01:10:24 EDT
flavaposse : Maybe I am not doing something correct here, I went and followed the instructions posted about switching DNS # and I could not get a connection ... do I need to also change the TCP/IP? I rebooted the PC and the whole 9 yards.

Baltimore, MD

Re: Router rouble

Wed, 13 Apr 2005 01:08:22 EDT
anon : Man these forums are awesome. I have to start coming here more often. There are probs here in Philly area again (Bucks County). Comcast is just horrible, they really need to get there act together with this stuff.

I have just about had it with them, so I am going to get DSL. Can't wait for Fios to be in my area as well, which is soon. :D

Thanks to all for a great and informative post. :D

Regards,

Jag

Re: Router rouble

Wed, 13 Apr 2005 01:06:29 EDT
juliox : hi i have problmes with my conecitno but i dont know if is the same thing you guys are talkign about i think the speed is still 500kbs my problem is is that sometimes it dosent conect to the webpages i have to try like 4 times before it does for example some times it dosent go to google or comast.com i have to try over and over again until it does this started about 4 hours ago i had comcast for 4 years first time i have a problem like this... should i change the DNs is that the problem thanks fororu help :)! sorry for the bad spelling.

Re: Router rouble

Wed, 13 Apr 2005 00:51:12 EDT
Blam : EDIT: The poster who I was responding to must have had the message deleted so n/m.

Re: Router rouble

Wed, 13 Apr 2005 00:43:20 EDT
anon :
Interesting how someone publishes a list and most of you go to the first one on the list and overlaod it because you're apparently to lazy to think about what happens if overloading it drags it down too. Fortunately, with SBC I dont seem to have to worry about such things. I installed tree walk anyway, just to see what it would do and I must admit it is speedier than SBC lookups, so I think I will just stay with it. Seems like a more lasting solution than re setting DNS settings manually. I guess this is what you get for thirsting for connection speeds that I bet most of you dont even come close to using.

Oh, and if you really believed comcast that this wouldn't happen again, I have a bridge I'll sell you...

Re: ** 04/12/05 Connection Problems - Read first

Wed, 13 Apr 2005 00:40:07 EDT
anon : Comcast DNS seems to be back up in Denver:
$ dig +short @68.87.64.196 broadbandreports.com
209.123.109.175
This wasn't working a half hour ago.

Re: ** 04/12/05 Connection Problems - Read first

Wed, 13 Apr 2005 00:37:40 EDT
JustinCC : Just as a reference for anyone who may have similar idea's... on my last post I made the comment that comcast better be giving out service credits for this outage... a few people posted that they did not have any luck. I just got off the phone with Comcast, and I did have both days of downtime credited to my account. I told them "I would like a credit for two days of outages, I didn't say a word during the first outage, but twice in a week is to many. Credit my account or I would like to immediately terminate all comcast services to this address." The service rep stated their 24 hour outage policy, but then stated that he would credit my account for two days of service, but that he was making an "exception". Not that I don't appreciate their extreme kindness in not making me pay for services I am unable to use or anything... but come on comcast, hand out the pink slips to the techs in charge of dns... and get someone who knows more about DNS than just the meaning of the acronym.

Re: ** 04/12/05 Connection Problems - Read first

Wed, 13 Apr 2005 00:23:29 EDT
Stonedonkey : I just wanted to say thanks for providing the alternate DNSs. I thought the problem was on my end, but I thought, "Why not check out DSLR (heh, I mean BBR) and make sure." Thankfully, this was one of the few domains that would resolve for me. Had no problems connecting and searching on Google, but everything else was a mess. Thanks again! :)

Re: ******* DNS Outage beginning 04/12/05 *******

Wed, 13 Apr 2005 00:19:56 EDT
gdm : I thought that was pretty funny. Yet live chat has a queue of 52 and they know about the problem.

You can see comcast really updates that part of the site when things happen.:(

Re: ** 04/12/05 Connection Problems - Read first

Wed, 13 Apr 2005 00:18:23 EDT
anon : Outage in Longmont, CO as well. Alternate DNS servers working like a champ. Comcast DNS servers working like chumps.

Re: Router rouble

Wed, 13 Apr 2005 00:16:24 EDT
Kramer :
said by Fluker :

It would not be pretty but I suppose it would be possible to toss a switch behind the router so that you can have assigned DNS and use dynamic IP. But then again, it's probably better in your case just to setup a dhcp server on an old box.

-just a thought

I think I lost you. I have assigned DNS and router DHCP. The problem is I want to assign the DNS servers from one location instead of 6 or 7. I really don't need another box, my computer will do fine. My kids MACs are heavily locked down. The odds are I couldn't change the DNS settings even if I knew how. The machines are issued by the schools.

Re: ******* DNS Outage beginning 04/12/05 *******

Wed, 13 Apr 2005 00:16:19 EDT
lordie : From the www.comcast.net/help/ page:

quote:
Network Health

National

Healthy

At this time, your Comcast High-Speed Internet service is operating normally. Check back frequently. Network Health updates for your area will be posted here.

Funny...

Re: [DNS] We have another issue tonight...

Wed, 13 Apr 2005 00:15:04 EDT
oldTDNickell :
said by keysersoze18 :

Its funny how everyone is tripping tonight...Yeah its been down to 2 days..Put Technology is not a 100%...It amazes me how much people are so dependant on the Internet...What would you all do if the entire Internet structure went down...what would this Country do...because No one..keeps back up Data anymore like they used to...But that just my opinion...continue to complain like you have been doing...

I don't see anyone tripping,i see folks helping one another and being very understanding about the whole matter.Good job to you all!:)

Re: [DNS] We have another issue tonight...

Wed, 13 Apr 2005 00:12:41 EDT
dallas :
Quote keysersoze18 Technology is not a 100%...

It's not ....DANG!!
--
"Chance favors the prepared mind"

Re: [DNS] We have another issue tonight...

Wed, 13 Apr 2005 00:12:04 EDT
slaytanica : down in Oakland CA too.
but the DNS fix is working well.

Re: [DNS] We have another issue tonight...

Wed, 13 Apr 2005 00:11:05 EDT
gdm : Yeah and there is a reason for tripping. We are paying to have connectivity to the internet. When that said service goes down you bet your arse people will bitch!

Tell me if you go to a mechanic and he fixes a problem you are having then 2 days later same problem comes back you won't be pissed??

This country isn't just dependent on the internet the world is.

The saddest part of this whole thing is comcast thinks 2 national DNS's are better then having regional ones. Well we have seen how that has gone the last 6 days.

Re: [DNS] We have another issue tonight...

Wed, 13 Apr 2005 00:10:20 EDT
froto9 : Down here in Fresno / Madera, Ca as well.

Thank you all for the input of this list. Back up and running because of your efforts.

thank you ;)

Re: [DNS] We have another issue tonight...

Wed, 13 Apr 2005 00:07:43 EDT
keysersoze18 : Its funny how everyone is tripping tonight...Yeah its been down to 2 days..Put Technology is not a 100%...It amazes me how much people are so dependant on the Internet...What would you all do if the entire Internet structure went down...what would this Country do...because No one..keeps back up Data anymore like they used to...But that just my opinion...continue to complain like you have been doing...

Re: Router rouble

Wed, 13 Apr 2005 00:07:15 EDT
Fluker : It would not be pretty but I suppose it would be possible to toss a switch behind the router so that you can have assigned DNS and use dynamic IP. But then again, it's probably better in your case just to setup a dhcp server on an old box.

-just a thought

Re: [DNS] We have another issue tonight...

Wed, 13 Apr 2005 00:00:57 EDT
Kramer : I have the same router and all you can do I believe is to enter the DNS servers in your TCP/IP settings on the individual computers. You shouldn't need to enter a fixed IP in XP or WIN2K, as entering the DNS servers seems to wipe out the settings forwarded by DHCP on the router. It works here, and I happened to be setting up the same router somewhere else tonight and did the same thing. Problem there was I had two MACs I could do nothing with, because I don't know them well enough. This is becoming so problematic, I am considering turning off the DHCP on the router and installing a free DHCP server on my computer I can control. I have two MACs here as well as a number of other machines and this is getting old.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:57:49 EDT
Fluker : 4.2.2.2 I think is going to be my fav for some time.

doing a tracert to google takes HALF as long as it used to because I used to sit there and wait for names to be resolved along each hop.

10ms to and from 4.2.2.2

.....Comcast ought to take a close look at how well verizon is managing to not screw up even in the presence of a massive wave of foreign connections.

[edit for lack of

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:57:13 EDT
crazyska :
LOL doh! I looked right over that thx

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:53:32 EDT
GernBlanston : Reminds me of a furniture dealership.

Going out of business forever...... again.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:51:29 EDT
rockotman : What you can do is set the PC to a static, local private IP address (i.e, 192.168.0.2, or within whatever range your router is set up to accept), instead of using your router's DHCP, then set the DNS servers in your TCP/IP setting on the PC. I ran my home network with settings like that for quite a few years before I finally started to let the router do the IP adressing for the home network.
--
...is there anybody out there...

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:50:06 EDT
anon : Comcast released a statement on tonight's outrage, saying it will never happen again. Click here for the audio. :uhh: ;)

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:48:41 EDT
valcalgrl : Thanks for the tip on how to change the DNS server - just changed to 4.2.2.4 , everything works great now!

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:48:40 EDT
Big_D : I have almost an identical model as you and I can enter them here: »192.168.1.1/DHCP.htm and still have it set to obtain an IP automatically.
--
You want the truth? You can't handle the truth!

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:46:41 EDT
crazyska : Well I am using Linksys BEFW1154 Wireless B router and It gives me the option to input them when I select Static IP.... But then I don't get the ip dynamic from the server. So when I change to Obtain Auto, That doesn't give me the option to input Manually. I checked all around the advanced setting and don't see anything. Maybe I am missing something

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:39:43 EDT
Joey : »ntcanuck.com/

When I had issues I switched to treewalk and never looked back. Low on resources, easy to install. Won't have to deal with dns issues ever again.
--
Dad, how do soldiers killing each other solve the world's problems? - Calvin

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:36:13 EDT
Ay_Gov : LOL, I didn't even think twice after my browser failed to load the first few tries this evening. I checked the modem, tried Team Speak and then swapped DNS to 4.2.2.1. Thank you Comcast!!!!

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:35:38 EDT
mob : I have been using alternate DNS since the last time they had trouble, and I would not have know about the problem if it had not been on the front page.
--
Health is merely the slowest possible rate at which one can die, and the world death rate holds at a steady 100.00%

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:30:08 EDT
anon : fdfdfd,

thank you for your reply and the help. I really appreciate it.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:27:01 EDT
Matsayz : hey, i love how whats his face said that we could get like a bizillion persec. but i think he ment only when its online....

Bloomfield Hills,MI connectivity is shite! dont know how long its been going, just got home from work.

and i had an idear after trying to catchup on the topic. why dont we all just email comcast's complaint line and bitch? i mean howmany of us here are there? plus this is a well watched site correct? i mean of course they know their customers are pissed but if we start hitting them on all fronts maybe we can get them to straighten up eh? or at least keep us online for a week straight...........d'oh! or bury my line in my backyard thats been outa ground for the PAST 2 years!

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:25:41 EDT
anon : chris-it looks like you already got it working... i would recommend setting things back to the way they were, before you sign off for the night.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:24:07 EDT
anon : Checking in here in palatine, I switched over to a speakeasy dns server I was using with my vpn when my family members began complaining their internet was out. When are they going to fix their problems. Did someone hack them or is this just another maintenance problem.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:23:19 EDT
anon : chris- if you are using the d-link 1120 router like me, here is what to do:

Go to 192.168.15.1 and click login.

Click on configure wan/lan access.

Click on configure wan port.

Switch "get ip from" to manual. I tried leaving it set to dhcp, but went back to the old dns servers upon restarting.

Change dns1 server to 4.2.2.2 and click save at the bottom right.

Click save and restart system (in the left frame, near the bottom). If it asks you to save first, click yes.

It should have the new dns upon rebooting.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:22:08 EDT
deadmeat :
said by Ketosuki:

Using the new DNS server with no problems. I usually have great servive with comcast...This is my speed rating, is this about normal for comcast?

:::.. Download Stats ..:::
Connection is:: 4250 Kbps about 4.3 Mbps (tested with 5983 kB)
Download Speed is:: 519 kB/s
Tested From:: »www.testmy.net/
Test Time:: Tue Apr 12 20:49:01 MDT 2005
Bottom Line:: 76X faster than 56K 1MB download in 1.97 sec
Diagnosis: Awesome! 20% + : 27.78 % faster than the average for host (comcast.net)
Validation Link:: »testmy.net/stats/id-Z1TAGSJ9L

DNS shouldn't effect your download speed.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:20:02 EDT
valcalgrl : Glad I checked here - dead or really slow tonight here in Corona, Southern California too. Thought something was wrong with my computer, been changing all the settings around the past hour, thought it was the firewall.
Also, Comcast TV On-Demand is barely working too....

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:19:13 EDT
robin22 : Also out in Midtown Atlanta. But I still had the DNS servers programmed into my router from last time and switched back from automatic to static when it stopped.

Went to the Comcast site - still reports "healthy" on the main help page. When I went to Live Chat, this comes up on the login page:

"Please Note: We are currently experiencing some server based issues that may cause connectivity related problems. Our network engineers are currently working to resolve the problem and restore service. Please accept our apologies for this inconvenience."

uh... huh...

Robin

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:17:17 EDT
anon : I just switched the DNS on my pc without messing with the router settings and it worked. now when I log off for the night should I revert my settings back to its previous state?

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:15:49 EDT
jeeper92 : NJ down and out!! AGAIN

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:15:10 EDT
anon : Just went out in NorthWest Atlanta - THANK YOU for the alternative DNS servers and thanks someone for the IP address of Broadband Reports!

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:15:07 EDT
Hangmn : Dont assume I am in tech support
--
»hangmn.com

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:11:15 EDT
anon : Just switched dns to 4.2.2.2 in Cottage Grove Mn .Working great.:)

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:09:15 EDT
aiiee : Damnit. My DNS automagically reverted from manual to automatically have DHCP set them. Anyone know how that happens and who do I have to kill to stop it?

msg deleted

Tue, 12 Apr 2005 23:08:20 EDT
anon : deleted by a moderator

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:07:49 EDT
J D McDorce :
said by chrishicks330:

can someone tell me if I can just use the posted instructions on page 1 to change my DNS if I use the AT&T Callvantage router?
As noted in the FAQ linked off of the lead post in this thread, Additionally, if you are behind a router, you may have to change DNS settings using the router configuration utility. Please consult your user manual.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:06:17 EDT
CoronaDave : :( I called the Comcast billing customer support (yah, right; what a joke!!). First, it took the guy about 2 minutes to pull up my account. Evidence they're running some quality support software (most likey coded in India).
Second, after the dufus could bring up my acccount, I requested a credit on my bill for today's lack on internet connection. Get this: he said he couldn't credit my bill at this time. I had to call back & request the credit at such time when my internet access was back up. What a crock!!!

I've had it with Comcast. It's amazing in 2005 that a company like them cannot manage their technical support and on top of that, provide bottom-of-the-barrel customer support.

Perhaps it's time to switch to another ISP.

Comcast sucks!!!!!

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:05:21 EDT
LAUSTIMUS9 : In this economy your HR department should find some better netadmins, I hold over a 99% uptime where I am at :)

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:05:04 EDT
darrenf : Using Verizon DNS has been rock solid for me since I changed to it an hour ago.

Comcast DNS out here in Mystic ISlands NJ. :uhh:

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:04:02 EDT
anon : It looks like service has come back, so no more (the new DNS is working for me posts). The DHCP DNS may be working, as well. All may be fixed, at least for now...

Mike

P.S. Good job Sunil on your conversation!

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:03:44 EDT
Blam : Well... whatever they are doing, they are screwing around with the routing because right when access to the DNS's went away, my connection came back after being off most of today. Now my connection is hosed again and I'm back on Verizon again. I guess it'll take months for all this mess to sort itself out.

They are doing too many changes in too many places at once.

1.) Implementing CRANs everywhere
2.) Implementing National DNS's
3.) Still converting ATTBi people over
4.) Still upgrading the 3Mb/256K people to 4Mb/386K
5.) Trying to implement 6Mb service

It's too much. :uhh:

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:03:26 EDT
Orange3 : I changed my DNS after I started having problems. So far everything is working great.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:02:06 EDT
ylla : Same here...even the new DNS servers aren't working all that well for me this time - they worked perfectly last time, but not this time....

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:01:52 EDT
anon : can someone tell me if I can just use the posted instructions on page 1 to change my DNS if I use the AT&T Callvantage router? thank you.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:01:35 EDT
gdm : Sorry connectivity is fine here. Make sure you flush your dns.

XP/2000 go to start-run-cmd and type ipconfig /flushdns

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 23:00:40 EDT
anon : I should mention that even if you change to 4.2.2.1/4.2.2.2, it might work for a minute and then it might stop. I think it's a connectivity issue around comast, not a DNS problem per se. It's hard to diagnose, because connectivity is coming and going.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:59:53 EDT
sunilonln : Hmm.. I wasn't aware of this outage policy. It's also interesting to note that the Reps don't know about FiOS.

Sharon > Hello! Thank you for visiting Comcast HSI Customer Support. My name is Sharon. How may I assist you today?
Sunil > Hello
Sunil > I would like to request credit for the 6+ hour DNS outage that occured a couple days ago
Sunil > and the one that I am currently experiencing
Sharon > I can appreciate your frustration....
Sharon > please be advised Comcast's policy on credits for any outage is that the outage must be at least for 24 hours
Sharon > The server outages of last week and this week don't add up to 24 hours....
Sunil > OK
Sharon > those would be the circumstances under which we would issue a credit
Sharon > I apologize for any confusion regarding that.
Sunil > considering that these are repeated outages
Sharon > Yes I understand
Sunil > that are occuring during peak times
Sunil > this will be reported to the local PUC
Sharon > We are hoping to have it resolved quickly tonight
Sunil > since I am not being compensated in any manner
Sharon > I understand
Sunil > it has already been more than an hour
Sharon > That is our policy, based on a 24 hour outage
Sunil > I understand
Sharon > you are certainly entitled to register a complaint with them
Sunil > that was just for the record
Sharon > I can appreciate your concern
Sharon > I appreciate that information
Sunil > Thanks for the help
Sunil > and also for the record
Sharon > We certainly are trying as much as we can to get this issue remedied once and for all
Sunil > I plan on switching to Verizon Fios as soon as it is available in my area
Sharon > Thank you for your patience....yes ?
Sunil > unless comcast does something to compete
Sunil > before then
Sharon > compete as far as service ? or price or what exactly ?
Sunil > both
Sunil > the lowest tier is cheaper
Sunil > much faster
Sharon > It's a DSL connection ?
Sunil > fiber to the premises
Sunil > »www22.verizon.com/about/communit···act.html
Sunil > if you are not familiar
Sharon > Ok...I will pass that information along.
Sharon > Thanks for sharing that with me
Sunil > no problem
Sharon > Is there anything else I can help you with right now Sunil ?
Sunil > prices are * 5 Mbps/2 Mbps for $34.95 a month as part of a calling package, or $39.95 a month stand-alone * 15 Mbps/2 Mbps for $44.95 a month as part of a calling package, or $49.95 a month stand-alone * 30 Mbps/5 Mbps at $199.95
Sunil > not right now
Sunil > although i'm just wondering
Sunil > when the policy on outages changed
Sharon > I believe that is what they have always been
Sunil > or maybe it's just that i haven't requested one since the ATTBI buyout.. i can't remember
Sunil > but they would give day long credits for any outage
Sharon > Possibly !
Sharon > we haven't had any outages for a long, long time
Sharon > I can certainly ask that, because I understand your concern
Sunil > I know
Sharon > but I don't think the policy will be changed any time soon, just to be honest with you
Sharon > Is there anything else I can help you with today?
Sunil > Not really
Sunil > thanks for your help

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:59:04 EDT
anon : It's more than just a DNS issue people! I tried changing my DNS servers to some that were recommended and I still get sporadic connectivity. I think there is a network wide intermittent outage.

Mike

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:58:51 EDT
J D McDorce :
said by JustinCC :

they better be giving service credits for both days worth of downtime
Under the terms of the Subscriber Agreement, they're not obligated to unless it is a COMPLETE FAILURE OF THE SERVICE DUE TO A TECHNICAL MALFUNCTION FOR TWENTY-FOUR (24) CONSECUTIVE HOURS OR MORE. I doubt that Comcast considers DNS issues to be a "complete failure of the service."

I wonder if the call centers are asking users to ping a numeric IP address to confirm connectivity ;-)

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:56:26 EDT
CoronaDave : :huh: Yup, problem is occuring here in southern California (Corona). Sucks!!!

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:53:46 EDT
anon : Using the new DNS server with no problems. I usually have great servive with comcast...This is my speed rating, is this about normal for comcast?

:::.. Download Stats ..:::
Connection is:: 4250 Kbps about 4.3 Mbps (tested with 5983 kB)
Download Speed is:: 519 kB/s
Tested From:: »www.testmy.net/
Test Time:: Tue Apr 12 20:49:01 MDT 2005
Bottom Line:: 76X faster than 56K 1MB download in 1.97 sec
Diagnosis: Awesome! 20% + : 27.78 % faster than the average for host (comcast.net)
Validation Link:: »testmy.net/stats/id-Z1TAGSJ9L

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:53:23 EDT
ryanmcv : I just chatted with a support rep and he said to call or chat back when the issue is resolved and I would receive a credit for the time the DNS servers were unusable.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:53:13 EDT
richardpor : Crappy in Portland Oregon

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:52:49 EDT
theman23 : Came home to find out web pages not opening. Opened Trillian to make sure the internet is working and it opened, so I assumed it was a DNS issue. Changed DNS to 4.2.2.2 and 4.2.2.3 and working fine now.

These outages are really starting to piss me off. At least I know how to change the DNS servers, but lots of people who don't know much about broadband don't and they suffer.

What's up, Comcast?

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:52:07 EDT
Chief Sparky :
said by Blam :

The guy who posted this thread: »[DNS] DNS Outage is Resolved - Please Read

;)

lol... as said by JoeBob:
Yes, those are the two National DNS servers. The issue has been resolved and the problem will not happen again. It is safe to go back to them, this is encouraged. Yes, it does matter which DNS servers you use. An additional 20,000 Comcast customers using a Verizon / Level 3 DNS causes unneeded stress upon that server. In addition using a non Comcast DNS may cause unneeded calls to Comcast for customers who do not have a high understanding of computers. The list of reasons is very long. Please do not argue.
edit: I gotta stop laughing... my side is starting to hurt. Think I pulled something.

--
K-141 - SSN-589 - SSN-593 - K-8 - K-219 - K-278 - K-129 - K-159 -- Lost, but not forgotten. RIP, Brothers of the Dolphin.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:50:12 EDT
Defiance82 : Run your own DNS, Simple and free way to control what you do ;)

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:49:03 EDT
Ryokurin0 : Nope. not really. he still got a large amount of people to do what he said because they likely didnt think about it. First thing you learn when doing tech support is how to ask the person to do something in different ways to get them to do what you want.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:46:35 EDT
NPGMBR : I second that the Northern Virginia (Metro DC).

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:46:34 EDT
lilhurricane : ...and already front page news...

»More Comcast DNS Woes

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:46:20 EDT
somebodeez :
said by File Quit :

He is a Comcast insider who said the DNS issues were resolved. I would not blame him for these issues, they believed they had it fixed. Do not flame him, he gives us valuable information about Comcast and what is happening on the inside.

Absolutely agree :)

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:45:12 EDT
nivago : Yeah, problems in Little Rock, Arkansaw, too. Running on 4.2.2.3 right now. MobileWeb service on my cell was finally good for something; slow as hell, but good enough to google up alternate dns!

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:44:04 EDT
oldTDNickell :
said by somebodeez :

said by oldTDNickell :

I didn't know there was a problem until i seen this thread.I found a very fast DNS server last week and i will never go back to the Comcast DNS server.I'm running faster then i have in over four years.I won't say which one I'm using.:p;)

Same here - I had no idea there was another problem until I saw this thread because I hadn't switched.

Aw c'mon - which one are you using? ;):D

LOL...Can't say!:p;)

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:41:39 EDT
JustinCC : This is rediculous... they better be giving service credits for both days worth of downtime. I pay way to much money to have this many problems.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:39:31 EDT
somebodeez :
said by oldTDNickell :

I didn't know there was a problem until i seen this thread.I found a very fast DNS server last week and i will never go back to the Comcast DNS server.I'm running faster then i have in over four years.I won't say which one I'm using.:p;)

Same here - I had no idea there was another problem until I saw this thread because I hadn't switched.

Aw c'mon - which one are you using? ;):D

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:39:13 EDT
Hangmn : Joebob38 Was heard saying
"The DNS issue that Comcast customers were experiencing yesterday has been resolved. Any Comcast customers who switched DNS servers to a third part DNS server such as Verizon's or Level 3's please revert back to using "Obtain a DNS server automatically". Comcast engineers have resolved the issue that affected most of it's customers yesterday, and there should be no repeats. If you are worried that the Comcast DNS servers may go down again and this is stopping you from reverting back to the Comcast DNS servers. Please do the following:

When Setting your DNS Statically, set the Primary DNS server to one of the two Comcast National DNS server: 68.87.66.196, 68.87.64.196 and set the secondary DNS server to one of your choice."

If I were he I would be feeling a bit silly right now
--
»hangmn.com

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:38:12 EDT
File Quit : That should not be an issue because of the load balanced round robin servers across the country. If one server is slow, you are routed to another server in that IP. It is very fast and redundant Routing could be a possibility however as some users have experienced.
--
Apple rules!!! Get an iPod and iBook today, what's to lose? »www.apple.com

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:36:36 EDT
File Quit : I think there is still lingering routing issues in parts of the country from the last outage, I never heard of that problem being solved. My connection here in Indy, however, is working fine on the 4.2.2.2 DNS.
--
Apple rules!!! Get an iPod and iBook today, what's to lose? »www.apple.com

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:36:35 EDT
nascar24 :
said by QuaffAPint :

Yea - I'm using VZs DNS and still having "random" resolve timeout issues. I think it's more a routing than a DNS problem...

I noticed that as well, But I think VZ is just getting pounded now.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:35:58 EDT
Chewyrobbo : Funny, i wouldn't be posting on here had i not learned about the other DNS Servers from this page, first thing i did when the internet wasn't workign was change my DNS and sho nuff its working. Silly comcast, DNS Problems again, I thought they were america's #1 High Speed Provider. C'mon guys!! BTW im in Tacoma, WA

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:35:12 EDT
QuaffAPint : Yea - I'm using VZs DNS and still having "random" resolve timeout issues. I think it's more a routing than a DNS problem...
--
Gentoo - It'll put hair on your chest and a beer in your hand - and that's just the ladies...

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:34:25 EDT
File Quit : Did you change it in your router? If not, yes it needs to be done on each machine. If done on your router a simple ipconfig /release , icponfig /renew in the command prompt will be just fine for the wireless machine.
--
Apple rules!!! Get an iPod and iBook today, what's to lose? »www.apple.com

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:33:28 EDT
samrocks : I have a wired and a wireless computer on my network.
I already changed the DNS server address on my wired computer.
Do I have to change it on my wireless computer too?

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:33:13 EDT
anon : comcast... blows

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:32:27 EDT
anon : Same in Portland,OR..Im on aol..I changed my DNS servers but they still dont work..whats wrong?

I changed it in my router settings too, still no go. Do I need to reboot my computer if I do? I also changed them in XP & they still didnt work. Whats wrong?

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:32:23 EDT
deadmeat :
said by File Quit :

Please do not blame Morty for this. He was just reporting information he was given. Comcast engineers believed it was fixed. Obviously this is not the case. Luckily we have a workaround and can still get along. Let just hope Comcast fixes it.

I wasn't just thought it was funny as hell for it to happen so soon after being "fixed"

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:32:10 EDT
crucialcolin : well I learned one thing from this my dns load balancing technique didnt work on my ipcop router for some reason :/ So now I'm going to have to try something a bit different with it. All these custom scripts in it make it hard to customize.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:29:41 EDT
aggiejy : Problems in Dallas too. (Allen network to be exact)

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:28:55 EDT
FsuNole : Same here in Tallahassee, can not connect to any website using Comcast DNS servers.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:28:21 EDT
nascar24 :
said by dadkins :

Copy list I posted at the top of this page(page 5) and never worry about DNS again. ;)

Did that last week, Didnt think I would need it so soon again, Had to allready find it, I better put it in a safer place from now on :D

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:27:58 EDT
ylla : Same problem for me to. The nutty thing about it is after it started to happen again, my router reset to ALL default settings! My cloned MAC address went back to the router default and all settings were reset! I have no idea why that happened, but I had to re-enter all my settings, clone my MAC again, and then enter the 4.2.2.1 to 4.2.2.3 local DNS settings to get back on.

This is REALLY getting to be a pain now - especially since whatever is going on messed up my router in the process!

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:26:45 EDT
semantic : DNS down in Utah area as well i get home and nothing so changed back to one of the 4.2.2.2 server and its ok for the time being i think Comcast should really take notice of there issue here PFFFFFF:)

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:26:45 EDT
strmchaxsr : Having problems here too in Burnsville, MN (Minneapolis)

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:26:18 EDT
File Quit : it's also in the first post now, i gave ya credit ;).

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:25:56 EDT
ritchh : He's probably too busy trying to figure out how to switch DNS servers!

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:25:35 EDT
File Quit : Please do not blame Morty for this. He was just reporting information he was given. Comcast engineers believed it was fixed. Obviously this is not the case. Luckily we have a workaround and can still get along. Let just hope Comcast fixes it.
--
Apple rules!!! Get an iPod and iBook today, what's to lose? »www.apple.com

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:25:22 EDT
dadkins : Copy list I posted at the top of this page(page 5) and never worry about DNS again. ;)

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:25:09 EDT
picky888 : from comcast.net
alert: Some customers may have intermittent connectivity issues at this time

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:24:22 EDT
File Quit : In my netgear router, they are seperate. I'm sure they are for other routers too.

try it and see

»192.168.1.1 for most Linksys's
»192.168.0.1 for most Netgear's and other routers
--
Apple rules!!! Get an iPod and iBook today, what's to lose? »www.apple.com

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:23:50 EDT
deadmeat : So where is the guy from Comcast on this forum that told everyone to switch back and it would never happen again? :)

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:23:18 EDT
rdavs : Down in Tucson, AZ...

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:20:56 EDT
jakoe420 : having problems in knoxville, TN tonight...I wish I'd checked out these forums last week when all this was going on...I about pulled my hair out trying to figure out the problem. I switched DNS just now and everything is fast as fast can be

thanks for the info everybody.

funny thing is, on comcast.net home page it shows nationwide connection status as healthy...it took about 4 minutes to load that page lol

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:19:09 EDT
crazyska : IS there a way to obtain IP automatically via router and set static DNS?

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:18:28 EDT
anon : Comcast DNS down in SouthWest Florida again tonight. I found you guys last time and made a list of servers...

I'm using the Orlando 199.166.31.3 with 4.2.2.1 as secondary.

Thanks.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:18:24 EDT
crucialcolin : I just got home an noticed that my net had been disconnected so I check to make sure my routers still up by going to its ip. Yup then I knew Comcast is having dns issues again immediately. Switched over the dns servers in my DHCP and boom I'm back up.

I hope this time this gets some attention from the news media stations. I bet this will keep happening till this gets out and completely embarrasses Comcast or they just about lose all their customers. I’ve seen this happen before with companies getting greedy and not caring about quality of their service.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:18:11 EDT
File Quit : Actually it shouldnt be an issue since it is round robin server farms across the country. It's very nice and load balanced.
--
Apple rules!!! Get an iPod and iBook today, what's to lose? »www.apple.com

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:17:05 EDT
edeab220 : Man, I hate this...at least I knew what to change my DNS server to :p.

Funny...help.comcast.net says network is fine...

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:15:48 EDT
Duchess44 : Yep, same here in Chattanooga, TN...:(
--
»fofantasy.home.comcast.net

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:15:36 EDT
akelnat : From the Comcast site for Dallas area:

National

Healthy

At this time, your Comcast High-Speed Internet service is operating normally. Check back frequently. Network Health updates for your area will be posted here.

Yet, no connectivity unless alternate DNS servers are used....go figure.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:12:47 EDT
Klownicle : Verizon's servers will be getting overloaded they probley are seeing a MASSIVE jump in activty right about now..

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:11:18 EDT
dadkins : Here, pick one(or two)...

and here's some servers
Verizon (Level3) Nameservers
4.2.2.1
4.2.2.2
4.2.2.3
4.2.2.4
4.2.2.5
4.2.2.6

SpeakEasy Nameservers
66.93.87.2
216.231.41.2
216.254.95.2
64.81.45.2
64.81.111.2
64.81.127.2
64.81.79.2
64.81.159.2
66.92.64.2
66.92.224.2
66.92.159.2
64.81.79.2
64.81.159.2
64.81.127.2
64.81.45.2
216.27.175.2
66.92.159.2
66.93.87.2

ORSC Public Access DNS Nameservers
199.166.24.253
199.166.27.253
199.166.28.10
199.166.29.3
199.166.31.3
195.117.6.25
204.57.55.100

Sprintlink General DNS
204.117.214.10
199.2.252.10
204.97.212.10

Cisco
128.107.241.185
192.135.250.69

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:11:15 EDT
oldTDNickell : I didn't know there was a problem until i seen this thread.I found a very fast DNS server last week and i will never go back to the Comcast DNS server.I'm running faster then i have in over four years.I won't say which one I'm using.:p;)

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:10:56 EDT
redhatva : I found those to be useful too

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:10:01 EDT
frroo : Slow here in Bonney Lake WA

Changing DNS and bliss is achieved

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:09:30 EDT
anon : All right this is getting on my nerves. Changed over to the 4.2.2.1 and all is working well.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:08:48 EDT
LoPhatPhuud : I see a few are using an ORSC DNS IP address that is not on the current website here: »support.open-rsc.org/.servers/

They list four sites:
199.166.28.10 (PS0.NS2.VRX.NET) - Atlanta, Ga
199.166.29.3 (nl.public.rootfix.net) - Nederlands
199.166.31.3 (NS1.QUASAR.NET) - Orlando, FL, USA
199.5.157.128 (ASLAN.OPEN-RSC.ORG) - Detroit, MI, USA

I use the three USA ones with Orlando as the first. It seems to work well for me. Your experience may be different.
--
"If you pick up a starving dog and make him prosperous, he will not bite you. This is the principal difference between a dog and a man." ----- Mark Twain

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:07:45 EDT
redhatva : Just great... Forgot the ip for backup dns servers =) fortunately had my shell account on nix box to get it.. this is really stupid - what kind of isp does comcast claim to be... good thing my voip service doesn't dns query for the gatekeeper.. I'd be without phone too then LoL..
Wish I had DSL from our CLEC - but out of range of CO.. So yes FIOS will be great once delivered.. FTTP here I come baby. Plus the CLEC I work for is testing VoDoIP

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:05:40 EDT
vizionblind : slow here again. Manassas VA

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:04:53 EDT
gatchel : Yep...Once again comcrap f'ed up.

I can't wait for FIOS in my area.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:04:39 EDT
File Quit : He is a Comcast insider who said the DNS issues were resolved. I would not blame him for these issues, they believed they had it fixed. Do not flame him, he gives us valuable information about Comcast and what is happening on the inside.
--
Apple rules!!! Get an iPod and iBook today, what's to lose? »www.apple.com

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:04:24 EDT
anon : he was the guy posting in the quoted thread saying that the problems had been resolved and should not happen again.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:04:04 EDT
Blam : The guy who posted this thread: »[DNS] DNS Outage is Resolved - Please Read

;)

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:03:19 EDT
anon : who the hell is joebob38?

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:03:18 EDT
anon : forgot to say also down here in the north DFW area again.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:02:06 EDT
anon : It appears that joebob38 was wrong.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:01:08 EDT
SigEplj : Same here in Ambler PA, (10 miles north of Philly). Changed DNS and all is good.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:00:53 EDT
brianlees : Well, so much for a credit. Last time this happened, I spoke to a tech who credited my account without me even asking. This time I get an A** on the phone who is very short and nearly hangs up on me. I've had Comcast HSI since 1998, you think I would get treated a bit better. I can't wait for FIOS in our area. It might not be any better, but it won't be comcast. My cable bill is over $120 and I DON'T have any premium channels!!!! Ugh...give me IPTV and competition.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 22:00:19 EDT
CougarRev : Walterboro SC is having problems too.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:59:47 EDT
leopardx99 : :) Thanks for the tip! This resolved my issue!

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:59:45 EDT
Blam :
said by File Quit :

They are different for people accross the country. it uses IP geography to figure out the DNS server closest to you and sends you to that. Mine for instance is a GTEI server in Chicago, others are level3 and verizon.

Cool. Thanks for the heads-up on the server farm! :D

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:58:53 EDT
CameoTabby : Do we have to go through this every week?

Comcast's upgrade looks more like a downgrade to me.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:56:23 EDT
ryanmcv : Problems here as well. So much for the "preventative measures" they put in place to try and avoid this same thing from happening.

Switching to 4.2.2.2 and 4.2.2.3 fixes everything. Come on, Comcast. Get your stuff together.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:55:38 EDT
ag62 : Down again in 18954. This is getting ridiculous.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:55:34 EDT
anon : It is down here in Citrus Heights as well.....

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:54:27 EDT
Andrew J : I wonder if "We fixed the DNS problem..." belongs in the list of the greatest lies. Right up there with "The check is in the mail"
-----------------------------------
Yes, big mess here.
--
Best Team.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:51:29 EDT
anon : Problem solved. I though this was supposed to be a one time thing, but I have been getting outages here all week.(Michigan)

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:51:09 EDT
Sparhawk6 : Down in SoCal...switching over to 4.2.2.2 again...

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:50:55 EDT
dthompsen : Tucson has the same DNS issues, switched to 4.2.2.6. Same crap as last week.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:50:20 EDT
jbob : Yep bad in Arkansas as well. Switched DNS servers and running fine now. Funny thing though, I had the Comcast DNS servers set as First and Second(not using DHCP for DNS resolution-added them manually) and added a third 199.166.24.253(ORSC Public Access DNS) as a backup but that didn't seem to help. What is the point of adding that one if it doesn't work unless I did something wrong?

Not gonna happen again! Yeah right!!

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:50:18 EDT
LoPhatPhuud : Just started here in Albuquerque too. Checked my router logs and saw a host of port 53 entries. Relaced Comcast DNS with three of the ORSC ones and I am off and running.

I wonder if "We fixed the DNS problem..." belongs in the list of the greatest lies. Right up there with "The check is in the mail"
--
"If you pick up a starving dog and make him prosperous, he will not bite you. This is the principal difference between a dog and a man." ----- Mark Twain

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:49:23 EDT
kpatz : No DNS here in New Hampshire (Boston area) either. Had to add 4.2.2.2 to my router. Lucky that's an easy IP to remember. ;)

This is twice in as many weeks now. They should have kept the ATTBI nameservers when they switched over.
--
SMTP: Spam and Malware Transfer Protocol. Also used on rare occasion to transmit e-mail messages.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:49:23 EDT
aiiee : sorry, it was 4.2.2.1 not 42.1.1

here's a couple more USA ones that work:

199.166.28.10 Atlanta
199.168.31.3 Orlando
199.5.157.128 Detroit

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:49:22 EDT
Fobulous : Plano,Texas, Huge DNS problem here too, switching to 4.2.2.2 did the trick.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:47:21 EDT
anon : This is the so pissing me off.... Down in Pittsburgh, Pa as well 2 times in one week here we go again...changed the dnas on my router....now im good to go...freaking comcast gotta love em...biggest isp in the world! maybe not the greatest..

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:47:04 EDT
File Quit : They are different for people accross the country. it uses IP geography to figure out the DNS server closest to you and sends you to that. Mine for instance is a GTEI server in Chicago, others are level3 and verizon.
--
Apple rules!!! Get an iPod and iBook today, what's to lose? »www.apple.com

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:45:49 EDT
File Quit : see my above post Romeo.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:45:48 EDT
Blam : I've always kept the 4.2.2.x's in there so I'm not seeing a problem and am also glad to have some connectivity for the moment (they are actually GTE's DNS's IIRC).

But I do recall in this thread: »[DNS] DNS Outage is Resolved - Please Read that we were told there would be "no repeat". Oh well. :D

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:45:42 EDT
Razor155 : I'm in South jersey where all is fubar again. Switched over to 4.1.1.1 and cruising along.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:45:27 EDT
File Quit : Switch your DNS my friend! 4.2.2.2 in your Network settings of your computer or in your router. See instructions here:

»Comcast High Speed Internet FAQ »How do I change what DNS server my computer uses?
--
Apple rules!!! Get an iPod and iBook today, what's to lose? »www.apple.com

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:45:09 EDT
anon : I'm a little bit new but how do you switch the DNS because this is the only website I can go to right now.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:44:33 EDT
beeman65 : Was flaky here too in Western PA. Switched over to the 4. DNS.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:44:28 EDT
LetsRok : Same problem here in Clinton,TN. Looks like another long night.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:43:04 EDT
waver168 : Yes DNS also went down here in Fremont, CA. Switched to Verizon and no problems.

This is truly embarassing for Comcast.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:42:34 EDT
HotRodFoto : Ya it's bad here in Denver too.....couldn't even click on topic reply here, so am replying to above poster which seemned to work. Time outs galore!
--
All Things Art »kkart.deviantart.com

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:40:14 EDT
YChicagoVoIP : Same here in Chicago. Very frustrating.

Has anyone had any luck getting credit for these DNS outages?

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:39:23 EDT
anon : 4.2.2.2 is set as my primary dns now, it works fine. I am in Richmond VA. Before it was cutting in and out.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:39:21 EDT
alebaba : yup, bay area , cali My dns was on 4.2.2.6, so ididnt notice until my friend pointed it out

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:39:05 EDT
anon : St Paul, MN here. I'm stuck with 4.1.1.1 again. I have not had one full week of problem-free service from Comcast in about two months.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:38:04 EDT
nascar24 : Verizon isnt going to be to happy :D

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:37:36 EDT
aiiee : My DNS just stopped working, switched to 4.2.1.1. so far working but gotta love the genius at Comcast who consolidated their DNS servers.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:36:01 EDT
RadioBob1701 : You would think they would get educated from the first time, for the money we pay, It amazes me the crap equipment they seem to use ecspecially for a peice as important as it is...

Chicago

Tue, 12 Apr 2005 21:35:46 EDT
Clever_Proxy : Chicago Down, switched DNS. A OK!

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:35:24 EDT
usenet7 : Yeah, just ran into the problem in the Chicago area. I resisted switching DNS last time, but after pinging the two comcast servers and getting timeouts I made the switch (to 4.2.2.1) and I'm happy I did.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:35:07 EDT
Klownicle : Two locations reporting dns issues,

Sarasota, FL
Portland, OR

Comcast sucks.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:34:42 EDT
CajunTek : Yep.. Texas too.. had to make the DNS switch to get here...
--
Lost in Texas

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:34:41 EDT
mrclean1 : Yes Sir- That is correct. Problems down in Georgia also 4.2.2.2 is chuging right along. Think i'll stay there.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:34:25 EDT
gdm : Yeah it's called get off there dumb national DNS and go back to regional DNS #'s. Makes a lot of sense to put all the users on 2 DNS #'s exactly for this reason repeated twice in less then a week.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:33:53 EDT
oj213 : Problems here in Downtown Los Angeles aswell.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:33:04 EDT
nascar24 :
said by gdm :

Issues here in chicago just switched DNS #'s and all is good.

Can't wait to here what the excuse will be this time.

I dont truly understand what the issue was last time, There are suppose to be backups to stop this kind of thing from happening again, I guess they didnt work :D

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:32:15 EDT
shepdec : Also messed up in Sylmar, CA. Switched to Speakeasy DNS.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:31:35 EDT
noslo5pt0 : Having problems here in Michigan again.

I just got off the phone with Comcast to try and get a credit on my account for the trouble I've been having the last 2 weeks. They admitted the problem but said they would have to have a tech. come out and check my equipment anyway to issue a credit. That makes a lot of sense. :uhh:

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:31:11 EDT
chuck1234 : Massachusetts, DNS problem too. Vonage works fine, 90% of web sites non-functional.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:30:22 EDT
gdm : Issues here in chicago just switched DNS #'s and all is good.

Can't wait to here what the excuse will be this time.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:30:00 EDT
File Quit : I reccomend in the future for us with routers (or even local machines) to hardcode one of the national DNS as our primary and the 4.2.2.2 as a secondary so we won't see these outages frequently. Once it settles down again, I will be doing that on my router if I don't notice too many speed issues.
--
Apple rules!!! Get an iPod and iBook today, what's to lose? »www.apple.com

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:29:58 EDT
RadioBob1701 : Having problems here in Michigan

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:26:26 EDT
nascar24 :
said by Mike2001 :

Same problems here in Central Virginia. Verizon FIOS is looking very good at this moment when it comes out in late summer.

Oh its not that bad as long as you know whats going on and have a DNS list.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:25:57 EDT
rockotman : Ditto here - just switched over to Pitt's DNS server. Smooth sailing again.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:25:45 EDT
dead_screem : yep. Just started happening a few minutes ago. The DNS is frequently going in and out. It may take a few times for it to go through.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:25:17 EDT
Mike2001 : Same problems here in Central Virginia. Verizon FIOS is looking very good at this moment when it comes out in late summer.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:25:03 EDT
nascar24 : Sounds like another nationwide outage for DNS! :(

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:24:10 EDT
simplykristi : Problems here in the KC area.

Kristi

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:23:49 EDT
dhammis : Down in the SF Bay Area too.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:23:43 EDT
u16159 : Also having problems in Connecticut

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:23:40 EDT
Blam : Hey - I'm just glad my damn connection finally came back. It was up early this morning, then was dead all day long, and finally came back online again I would guess around 9:15pm EDT.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:23:19 EDT
anon : Down here in San Jose, CA

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:21:30 EDT
echo2k5 : Problems here in Bellingham, Washington also.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:21:27 EDT
lilhurricane : Yes...here in Lee County, Florida.

Switched over (hopefully temporarily) to 4.1.1.1 and back in business for the moment.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:20:53 EDT
nascar24 : Yep, Down again, I thought this wasnt suppose to happen again, Changed DNS and back running again, Glad I printed the list out last week :)

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:20:48 EDT
Ryokurin0 : Yep.

Re: [DNS] We have another issue tonight...

Tue, 12 Apr 2005 21:20:45 EDT
Proginoskes : Having problems here as well....

[DNS] 04-2005 Connection Problems - Discussion

Tue, 12 Apr 2005 21:19:24 EDT
File Quit : The outage has been pretty much confirmed. Information on how to change your DNS is below. Comcast is aware of it and working on it. I reccomend switching your DNS for faster connectivity.

Edit -
For those who want to change their DNS but don't know how , see this FAQ entry.
»Comcast High Speed Internet FAQ »How do I change what DNS server my computer uses?

Some DNS servers I reccomend:
4.2.2.1
4.2.2.2
4.2.2.3
4.2.2.4
4.2.2.5
4.2.2.6
These are all DNS server addresses that resolve differently across the country. Some are GTE, some Level3, some Verizon, but are all VERY speedy and work well. Some also reccomend using the ORSC's public servers, one of which is 199.166.24.253. I have not used this server, but others say it is fast.

dadkins adds these DNS servers:
SpeakEasy Nameservers
66.93.87.2
216.231.41.2
216.254.95.2
64.81.45.2
64.81.111.2
64.81.127.2
64.81.79.2
64.81.159.2
66.92.64.2
66.92.224.2
66.92.159.2
64.81.79.2
64.81.159.2
64.81.127.2
64.81.45.2
216.27.175.2
66.92.159.2
66.93.87.2

ORSC Public Access DNS Nameservers
199.166.24.253
199.166.27.253
199.166.28.10
199.166.29.3
199.166.31.3
195.117.6.25
204.57.55.100

Sprintlink General DNS
204.117.214.10
199.2.252.10
204.97.212.10

Cisco
128.107.241.185
192.135.250.69

Quite a choice we have isnt it ;)!

Mod edit for title change.

--
Apple rules!!! Get an iPod and iBook today, what's to lose? »www.apple.com