| reply to Newegg
Can you hear me now? No, not if you're a Comcast Customer. Their internal departments do not talk to one another in any way. Level3 won't even notice it, until either they suddenly ask themselves why the sudden server load or enough people call in.
Verizon on the other hand has been nothing but friendly and quick to respond.  I would think just about any other company could do better, then how Comcast is doing now, as well as in their past. Support & Service should be the #1 concern with any ISP, but it doesn't seem to be with Comcast. As long as you pay your bill, they feel there is no problem.
I would not be surprised to find out all these DNS problems could be due to miss use of their servers some how. Their abuse department is more like a little kid who does not want to wake up for school... The time they do, it's to late.
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