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sonofjay
Mission Accomplished - Bush May 1, 2003
Premium,MVM
join:2001-05-14
North Attleboro, MA
kudos:1
Reviews:
·Earthlink Cable ..

"the problem will not happen again"....right?

I guess Comcast HSI employee's have a little too much blind faith.

quote:
Comcast engineers have resolved the issue that affected most of it's customers yesterday, and there should be no repeats

»[DNS] DNS Outage is Resolved - Please Read

quote:
The issue has been resolved and the problem will not happen again. It is safe to go back to them, this is encouraged.

»[DNS] DNS Outage is Resolved - Please Read

quote:
it's resolved and fail safes have and are being put into place.

»[DNS] DNS Outage is Resolved - Please Read
--
Ask yourself; 'Am I better off today than I was four years ago?' The Record

mezner1

join:2001-08-14
Layton, UT

WTF ComCrap? I call in about this new outage, and try to get some credit for it and the last one, they say you have to call back when service is restored.
All I can say is I had Qwest dsl with xmission for over 2 years with out a single outage. I think it might be time to cal QWEST AGAIN!!!!!!!


quatrix
Premium
join:2005-02-11
Davie, FL
kudos:2

Comcast billing told me they "would only issue a credit had you lost all connection to the Internet for a period of 24 hours or more."



Keeping it real

@comcast.net

reply to sonofjay
sonofjay said:
Comcast engineers have resolved the issue that affected most of it's customers yesterday, and there should be no repeats

I think you put the wrong emphasis on the wrong word.. Its nice that you are THAT perfect that you NEVER make mistakes or experience issues yourself.

By the way... Glad you put your money on the word NO instead of SHOULD...

Really, get real.



Keeping it real

@comcast.net

reply to mezner1
mezner said:

All I can say is I had Qwest dsl with xmission for over 2 years with out a single outage. I think it might be time to cal QWEST AGAIN!!!!!!!

You are one of the lucky few.. ANYONE that has ANY experience with Qwest in the masses knows that Qwest by NO means runs a realiable network. They have more DSL outtages than did cable just 20 years ago.

Qwest history will prove you otherwise.. however, I am able to know that some people can run without problems with others having continual problems.

But, having worked for Qwest before and with MANY seasoned veterans with Qwest, I will tell you that the Q network is NOT the greatest by far.. not to mention that they are know for this in the industry.


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