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sun rocket user

@comcast.net

another bait and switch company

let the AG know... more the complains , more chance they will look in to it.
look what happened to bb and late fees

JoshNJ
Premium
join:2001-12-25
Freehold, NJ

Re: another bait and switch company

said by sun rocket user:

look what happened to bb and late fees
nothing really "happened" , their policy hasn't changed, except they apparently went back to the old system in some stores that too many people were bitching at, which is very funny, since returning a dvd a week late probably totals more than buying the thing anyway.

No reasonable person could honestly believe when they said no more late fees, it meant you could rent a movie for $3 and keep it forever at no extra charge whatsoever. People in this crazy country are sue-happy, this crap really needs to stop. If you don't like how 1 company does business, there are 50 others to choose from. Nobody wants to take responsibility for their own actions, ignorance is no excuse.
--
I support the RIAA

jarablue
Always be true to yourself

join:2001-06-11
Boxborough, MA

1 edit

Re: another bait and switch company

What hell is wrong with you? 40 mintues a day is excessive? Are you smoking crack? I talk more then that with vonage and never heard a peep. 40 minutes a day is nothing. Pure and simple they are ripping him off. If I were him I'd get a dif voip provider. I talked to my now wife back in the day for like 3-5 hours a night. Your telling me 40 minutes is alot? Yeah keep smokin the cheebah dude.

The fact is they stated it was unlimited. And it's not unlimted at all. They should explain that alot better then they currently do. Guarantee they would bleed customers.

JoshNJ
Premium
join:2001-12-25
Freehold, NJ

Re: another bait and switch company

said by jarablue:

Your telling me 40 minutes is alot?
Show me where vonage has international calling that gives you 19 hours per month of included international minutes, for $25 per month, oh wait, they don't, to call even the cheapest international number on vonage for that amount of time would cost $67 per month (cheapest is vonage plan plus per minute fee of .04 for cheapest international rate)
--
I support the RIAA

jarablue
Always be true to yourself

join:2001-06-11
Boxborough, MA

Re: another bait and switch company

Then they should cleary state this. Which of course they don't becuase they know they wouldn't get as many customers as the shady tactics they're using now does. Classic misdirection. Oh wait what's that? Ah I see let me tell you about our TOS. Which is cleary not stated anywhere.

JoshNJ
Premium
join:2001-12-25
Freehold, NJ

Re: another bait and switch company

said by jarablue:

Which is cleary not stated anywhere.
yep, it is not clearly stated right next to the "order service" button on their website

»www.rocketvoip.com/Default.aspx?page=terms
--
I support the RIAA

jarablue
Always be true to yourself

join:2001-06-11
Boxborough, MA

Re: another bait and switch company

You tell me that they think peoeple are going to read that? They are betting the house that people don't read it. Fact is it's dirty. Like it or not they should state it more then just fine print. Don't put unlimited on there if it isn't plain and simple.

DaveDude
No Fear

join:1999-09-01
New Jersey
kudos:1
Reviews:
·Vonage
·ViaTalk
said by JoshNJ:

said by jarablue:

Which is cleary not stated anywhere.
yep, it is not clearly stated right next to the "order service" button on their website

»www.rocketvoip.com/Default.aspx?page=terms
Josh,
TOS service docks dont benefit the company in situations like this, historicly the consumer has won. Its only when the customer breaks a law they loose, it cant be considered civil. However rocket claimed their service was unlimited, any court would rule in favor of the customer on this, plain and simple
seezar
Premium
join:2001-07-01
Rochester, NY

1 edit
said by JoshNJ:

said by jarablue:

Your telling me 40 minutes is alot?
Show me where vonage has international calling that gives you 19 hours per month of included international minutes, for $25 per month, oh wait, they don't, to call even the cheapest international number on vonage for that amount of time would cost $67 per month (cheapest is vonage plan plus per minute fee of .04 for cheapest international rate)
It is not the point that no other VIOP provider offers a plan which would be similar in regards to international calling. Rocketvoip advertises that they offer unlimited even though in reality they dont either. They are only using it to gain customers but they dont offer what is advertised.
cbiggers

join:2000-08-10
San Luis Obispo, CA
said by JoshNJ:

said by jarablue:

Your telling me 40 minutes is alot?
Show me where vonage has international calling that gives you 19 hours per month of included international minutes, for $25 per month, oh wait, they don't, to call even the cheapest international number on vonage for that amount of time would cost $67 per month (cheapest is vonage plan plus per minute fee of .04 for cheapest international rate)
Your posts are next to worthless to read, it's like you think of what you should say, and then just type out some garbage instead. Who cares what the price difference is? That Vonage plan DOES offer the unlimited service, correct? That's the point. That a provider offered unlimited and then later decided it wasn't within their best interest to do so, and charged a customer for it after the fact. Quit defending something you obviously don't know anything about (which is everything, in case you were wondering).

JoshNJ
Premium
join:2001-12-25
Freehold, NJ

Re: another bait and switch company

said by cbiggers:

That Vonage plan DOES offer the unlimited service, correct?
not for international calls they dont, which is exactly the type of calls the guy was making
--
I support the RIAA

Pathfinder
Dazed Confused
Premium
join:2000-03-26
Mount Vernon, NY
Reviews:
·RoadRunner Cable
·Verizon Online DSL
His plan calls for unlimited calls to the US and Canada and 50 countries, one of which is Indonesia and specifically Jakarta which is where his GF and family is.
When did "Unlimited" become 1200 minutes?
--
support the Hunley

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