All i have to say is Vonage, You never see anyone complain about Vonage minutes at all. Vonage understands that people have kids that use the phone and stuff. Before any one gets a plan change within Vonage it is really heavily looked at. Also we monitor for at least 2 months to see if they same pattern continues, then a actual HUMAN Determines if the person should be switch or not.
All i have to say is Vonage, You never see anyone complain about Vonage minutes at all. Vonage understands that people have kids that use the phone and stuff. Before any one gets a plan change within Vonage it is really heavily looked at. Also we monitor for at least 2 months to see if they same pattern continues, then a actual HUMAN Determines if the person should be switch or not.