| Southeast Michigan competition A descent portion of the Metro Detroit Area has 2 cable companies. WOW ((Wide Open West)Built by Americast/Ameritech) and typically ComCrap. It is amazing at the price difference when you look at areas that have access to choose and those that don't. It is a MAJOR amount of difference. The problem is that the new Cable company that builds out a whole new RF Trunking Network has a hard time getting the penetration it needs to sustain itself. WOW has RAVED about customer service, but fights to win customers over from ComCrap for whatever reasons. I remember when it was rolled out in a new city.. The response would be IMMENSE but Comcast would just offer them a boat load of free service to come back.
So, as competition is good for customers it is quite hard for a business case. |
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 imrfPremium
join:2002-06-06
Utica, MI | said by chesney09: It is a MAJOR amount of difference. I wouldn't say major. I pay roughly $10 maybe $12 less for WOW than Comcast for similar services. The one thing that WOW doesn't offer that Comcast does is VOD. Sure its not the end of the world and I am living without it, but as time goes on, these smaller companies like WOW start to lag behind the larger competitor and end up not making the pricing worth it. They simply do not have the capital that the larger company has. Sure WOW has an awesome network here and good customer support(sure there are a few rouge CSRs that are a pain) but in the long run I don't think it will last. This is one of the main reasons why there is usually only one cable or telco company around, which is something most do not understand nor do they care to hear it. |
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