Comes down to ROI in http://www.dslreports.com/forum/r13282530 en Sun, 29 Nov 2009 18:17:22 EDT Sun, 29 Nov 2009 18:17:22 EDT Re: Comes down to ROI http://www.dslreports.com/forum/remark,13282938 justDave :
said by bac522 See Profile:

Verizon could care less about the customer...
They may not care about you, but look at the nice letter they sent me within minutes after I cancelled my Verizon DSL this morning.
We received notification that your Verizon Online DSL Service has been discontinued for DSL telephone number xxx-xxx-xxxx. We're sorry to see you go and hope you will reconsider. We are so eager to have you back that we will hold your current e-mail address and your User ID for you for 30 days from the date of the message. That way, coming back is easy!
I guess it depends who you are :p]]> http://www.dslreports.com/forum/remark,13282938 Thu, 28 Apr 2005 15:48:53 EDT Comes down to ROI http://www.dslreports.com/forum/remark,13282530 bac522 : Verizon could care less about the customer. They paid big bucks for the frequency EV-DO rides in and they need to justify that expense to their investors. Screwing the customer is not a concern of Verizon. ]]> http://www.dslreports.com/forum/remark,13282530 Thu, 28 Apr 2005 14:53:46 EDT