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@c3-0.avec-ubr14.nyr-

Customet Service Verizon could care less

QUOTE:
We received notification that your Verizon Online DSL Service has been discontinued for DSL telephone number xxx-xxx-xxxx. We're sorry to see you go and hope you will reconsider. We are so eager to have you back that we will hold your current e-mail address and your User ID for you for 30 days from the date of the message. That way, coming back is easy

This is caring about the customer?..any ISP worth their salt would at leat offer you a free month to return. They have offered you nothing more than what you've already got...
as by bac522 said:
Verizon could care less about the customer...